9866 results found

1. Request for Additional Output Items in the User Details Report

   Could we enable the User Details report to include the user's registration date on Box? Specifically, we would like to propose adding a column titled "User Registration Date."

   This information is necessary for user management.
   Currently, we have to request this information from Box regularly.
   If we could verify it directly in the report, it would eliminate the need for inquiries to you.

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   1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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2. Add calendar to a Hub
   17 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   This feature is not yet on our roadmap but we may go back to it in the future

3. Additional formatting options in Box Notes

   Allow for toggle lists that reduce visual clutter within a Note. Add additional formatting for callouts, section dividers to organize content. Create quick links between notes.

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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4. Ability to add a parameter to control the visibility of the zoom button when creating expiring embed links

   Most of the time, when viewing on mobile, it appears that the zoom button doesn't do much when pressed. Only when zoomed out does it seem to fit the document to the screen. Raymond James would like the ability to disable this when creating expiring embed links.

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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5. Hi there! I'm trying to make the power of Box AI accessible to my users.: Want ability to embed AI Agents, and assign an Agent to a Hub.

   Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

   I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
   1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
   2. Unlock the blue/white Box Cloud image (see: "RC HR Screenshot 0 - Embedded into Sharepoint.png")
   3. Read my instructions on the hub, ignore the folders in the hub, and click the Box AI button (see: "RC HR Screenshot 1 - user reads instructions.png")
   4. Change the Default AI Agent (see: "RC HR Screenshot 2 - default AI Agent.png")
   5. The user has to somehow know that they're using the default AI agent, and they need to use the dropdown to the proper HR Agent "HeberBot" (see: RC HR Screenshot 3 - Dropdown to proper Agent.png)
   6. then finally type their question.

   I would love for this to be simplified somehow. Can you suggest other ways, or let me know if there's something that box has planned to simplify this? The best outcome would be: I would love for my user to go to the HR site, and type questions to the correct AI Agent.

   So I guess this request can be broken down to 2 technical asks:
   1. Embed Box AI Agents/chatboxes directly into sharepoint.
   2. Allow admins to assign specific AI Agents to specific Box Hubs. ( For example, my HR agent to my HR document hub. And inherantly disallow the default Box AI agent, or other AI Agents)

   Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

   I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
   1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
   2. Unlock the blue/white Box Cloud image (see: "RC HR… more

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   3 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Additional Passwords / Biometrics

   I'd like to add an additional layer of security on folders in Box by password protecting them. We are using a mobile devices a lot - so it seems like a natural added layer of security similar to how Apple offers locked notes would be very helpful. If it was a password or an additional biometric check - that would be great!

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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7. No 'Resume Signing' option for ready-sign link initiator, only access code

   Streamline the flow for email verification when using Ready Sign Links:
   Customer wants all RSL to use email verification whereby the end user must enter the code, and NOT be able to use the 'Resume Signing' option that's included in the verificaiton code email.

   Having both options in this process is confusing to end users. Also the two options are not documented on support.box.com - only option documented is where the end user is expected to add the verification code -- no mention of bypassing that / removing that step when choosing to resume signing via the email.

   Again, the desired output is for the user to only be able to enter the code in the window where the prompt is vs (seemingly) bypassing that and using the RESUME Signing button that's included in the verificaiton code email.

   Streamline the flow for email verification when using Ready Sign Links:
   Customer wants all RSL to use email verification whereby the end user must enter the code, and NOT be able to use the 'Resume Signing' option that's included in the verificaiton code email.

   Having both options in this process is confusing to end users. Also the two options are not documented on support.box.com - only option documented is where the end user is expected to add the verification code -- no mention of bypassing that / removing that step when choosing to resume signing via the email.

   Again, the… more

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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8. Box Hubs for CANVIEWPATH users

   Users with CANVIEWPATH want the capability to specify folders/files by their IDs when adding contents to Box Hubs. Currently, folders and files under the CANVIEWPATH folder are grayed out and cannot be narrowed down from the top folders.
   The only way to identify them is by searching its folder name, which contains the risk of mistaking it with the folders with similar names.
   Therefore we request to use folder ID to accuratrely identify and select the appropriate folders.

   （日本語）
   CANVIEWPATHを利用しているユーザーが、Hubにフォルダ/ファイルを掲載する際に、フォルダIDやファイルIDで指定したい。
   現在は、CANVIEWPATHフォルダ配下のフォルダやファイルはグレーアウトして上位フォルダから絞り込むことができません。
   特定するには、フォルダ名で検索しかありませんが、名称が似ているフォルダと間違う危険もあるので、フォルダＩＤを利用できるようにしてほしい。

   13 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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9. Add the Open icon to the Box Ribbon

   Currently, the Box icons on the Ribbon are Share and Upload, which is useful. But I have to go to File / Open / Box, then click an icon (which looks like it belongs on the ribbon!) to get the file open browser. Can this icon be added to the ribbon?

   2 votes

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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10. Box Shuttle connect with SharePoint using a personal Microsoft account

    We are trying to sync a SharePoint site data into box periodically by using Box shuttle. It can be done through a O365 admin account to build this migration successfully.

    However, we need to sync from a partner's SharePoint Site with a Microsoft personal outlook account since they think provide a SharePoint admin role for us to sync is too risky. Although this personal account had been invited into organization and shared as SharePoint site owner. When we try to build the migration between SharePoint online and Box by using this personal account, it will always fail during SharePoint authentication, and get following error:

    Sign in
    Sorry, but we’re having trouble signing you in.

    AADSTS500200: User account 'testsharepointwithbrii@outlook.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

    We had tried many times to invite this personal account to organization, but still failed every time we try to authentication SharePoint. Then we confirmed with Box support, and seems this type of authentication is not allowed in Box Shuttle-SharePoint connection. So hope in future, Box could support this type of connection

    We are trying to sync a SharePoint site data into box periodically by using Box shuttle. It can be done through a O365 admin account to build this migration successfully.

    However, we need to sync from a partner's SharePoint Site with a Microsoft personal outlook account since they think provide a SharePoint admin role for us to sync is too risky. Although this personal account had been invited into organization and shared as SharePoint site owner. When we try to build the migration between SharePoint online and Box by using this personal account, it will always fail during SharePoint authentication,

    … more
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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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11. Ready-Sign Links: Ability to make signers optional

    Currently, ready-sign links require all signers to be assigned (i.e. I must enter an email address for signer 1 and signer 2). This means that one can't create a ready-sign link when multiple signers might be (but aren't always) needed.

    Examples:

    • A registration form for an event where all attendees in the party need to sign. If there is only one attendee, there are no additional signers (and those fields would be left blank)

    • A form that must also be signed by a parent if the primary signer is a minor. If the primary signer is NOT a minor, no additional signature is needed.

    Currently, ready-sign links require all signers to be assigned (i.e. I must enter an email address for signer 1 and signer 2). This means that one can't create a ready-sign link when multiple signers might be (but aren't always) needed.

    Examples:

    • A registration form for an event where all attendees in the party need to sign. If there is only one attendee, there are no additional signers (and those fields would be left blank)

    • A form that must also be signed by a parent if the primary signer is a minor. If the primary signer is NOT a minor, no… more

    4 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. Display of confirmation message screen to prevent accidental operation of Box Drive

    When using Box Drive, it is common for users to accidentally delete, move, or copy files.

    When manipulating large numbers of files, this failure can lead to serious information leaks and other problems.
    Therefore, it would be helpful to improve functionality such as displaying a confirmation message when deleting, moving, or copying files to better prevent accidental operations.

    7 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Increase AI text query

    Increase current limit of 1mb of text that AI can query to support much larger documents

    9 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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14. Custom suggested questions assigned to a Box AI agent

    Need ability to craft our own custom suggested questions (i.e. quick select user prompts) at time of creating a custom agents in the AI Studio. These suggested questions should latch to the relevant custom agent so that when a user selects a unique agent, the suggested questions that are presented to them are specific to that agent purpose.

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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15. Management Settings for Video Watermark

    Management Settings for Video Watermark

    Minimum and Default Value Control Functionality:The customization options for watermarks allow users too much freedom. If users prioritize visibility and make the watermark too small or position it in a corner, there is a risk that the effectiveness of deterring copying may diminish.

    Administrator Controls:It would be excellent if there were controls to ensure that users cannot set values below a minimum level defined by administrators. Specifically, users should not be able to go below the default values set by administrators.

    Examples of Control Parameters:

    Minimum transparency level of the watermark

    Number of watermarks

    Position of the watermark

    Color of the watermark

    Display items for the watermark

    Recommendations from Media & Entertainment-Specific RegulationsFilm distribution and production companies may have restrictions on partially releasing content or footage before a specific date. These limitations can vary based on the following factors:

    Deadline RestrictionsStrict rules may be established to prevent information leaks before a work is officially released.

    Trust Level AdjustmentsThe level of trust with shared parties (such as media representatives or partner companies) can influence how much information is disclosed. It may be acceptable to be slightly more lenient with trusted partners.

    Industry PracticesAs a common practice within the industry, events known as "press screenings" or "private viewings" are held to show footage in a limited manner. Additionally, certain information is tightly controlled to prevent any leaks prior to release.

    These practices are often referred to as "release restrictions" or "information management policies."

    Appeciate Your Support

    Management Settings for Video Watermark

    Minimum and Default Value Control Functionality:The customization options for watermarks allow users too much freedom. If users prioritize visibility and make the watermark too small or position it in a corner, there is a risk that the effectiveness of deterring copying may diminish.

    Administrator Controls:It would be excellent if there were controls to ensure that users cannot set values below a minimum level defined by administrators. Specifically, users should not be able to go below the default values set by administrators.

    Examples of Control Parameters:

    Minimum transparency level of the watermark

    Number of watermarks

    Position… more

    3 votes

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    under consideration  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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16. Suppression Function for Drag-and-Drop Movement Operations

    Suppression Function for Drag-and-Drop Movement Operations - Pulse Request

    There are incidents where editor users accidentally move folders to other folders at the same level due to operational mistakes.

    Most of these mistakes are not intentional; they often occur when using a pen tool on smart devices, trackpads on laptops, or trackballs while handling images.

    When this happens, even though it is within the same tree hierarchy, the operation enters a so-called locked state until completion, meaning that undo operations cannot be accepted. This can have significant impacts on business operations.

    Therefore, if there were a management option that only prohibits drag-and-drop movement operations for users, it would allow intended movements while preventing unintended actions.

    Note: The Folder Lock API does not meet this purpose as it prevents user movement operations altogether.

    Suppression Function for Drag-and-Drop Movement Operations - Pulse Request

    There are incidents where editor users accidentally move folders to other folders at the same level due to operational mistakes.

    Most of these mistakes are not intentional; they often occur when using a pen tool on smart devices, trackpads on laptops, or trackballs while handling images.

    When this happens, even though it is within the same tree hierarchy, the operation enters a so-called locked state until completion, meaning that undo operations cannot be accepted. This can have significant impacts on business operations.

    Therefore, if there were a management option that only… more

    3 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. split PST files

    I have a large PST file in Outlook that’s becoming difficult to manage due to its size and also difficult to handle as well as. That’s why i would like to split them into smaller, more manageable files to improve performance and avoid any kinds of issue.

    Can anyone recommend the best way to safely split a PST file without losing any data? Specifically, I’m looking for guidance on:

    Are any reliable third-party utilities that can help split large PST files or should I go for manual method?

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    5 comments  ·  Search  ·  Delete…  ·  Admin →
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18. Classify multiple Box Shield alerts at the same time

    We recently had a user upload a lot of content to their Box account in one go during a migration from local file storage to cloud storage. There was a lot of really old data that Box detected as being malicious (over 700 files). Based on spot checks throughout the data, we've determined that the data is not actually malicious and is a false positive. With the current UI, it'd take forever to mark each of the 700+ alerts as a false positive. It would be much nicer to be able to multi-select the alerts from the main list and submit them all as false positives in one go.

    We recently had a user upload a lot of content to their Box account in one go during a migration from local file storage to cloud storage. There was a lot of really old data that Box detected as being malicious (over 700 files). Based on spot checks throughout the data, we've determined that the data is not actually malicious and is a false positive. With the current UI, it'd take forever to mark each of the 700+ alerts as a false positive. It would be much nicer to be able to multi-select the alerts from the main list… more

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. Viewer uploader Role is restricted of downloading classified documents

    Currently, users with the Viewer Uploader role are restricted from downloading classified content when Box Shield is enabled.
    Promotion to Editor role is unwanted as it might lead to data deletion and editing.
    can we allow this feature so we can keep enforcing the policy?
    at the time being we can only allow owners, co-owners and Editor to do so. see attached

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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20. Fix the display issues

    Most times when I hover the cursor over a file I get icons that show up allowing me to easily Add to Collection, Create and Copy Shared Link, Share, and a select box at the end of these options. However, sometimes when I log in and hover over a file I do not get any of these options. When these don't appear the only way I can send someone a link seems to be to open the file in Box. I don't get an option to create a shared link even when I right click a file and look at those options.

    Please fix this so that these options always display. I am running the latest version of Windows with the latest version of Chrome on two machines. Currently my laptop shows the options when I log in and my desktop does not. I don't know why there would be a difference.

    Most times when I hover the cursor over a file I get icons that show up allowing me to easily Add to Collection, Create and Copy Shared Link, Share, and a select box at the end of these options. However, sometimes when I log in and hover over a file I do not get any of these options. When these don't appear the only way I can send someone a link seems to be to open the file in Box. I don't get an option to create a shared link even when I right click a file and look at… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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