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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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5509 results found

  1. Run Two Box Accounts Box Drive & Box Sync on Same Device (Laptop)

    Running two separate Box accounts locally on a laptop. To have Box Drive and Box Sync access locally on a laptop at the same time without any issues.

    7 votes

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    2 comments  ·  Box Sync  ·  Admin →
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  2. Direct Links for files on Box Drive

    We have Excel files that reference each other that we moved from local drives to Box Drive. The links change to whatever box folder we move them to, but the path is listed as "C:\users\username\filename"... etc. We need these links to reference the actual Box URL so that other people who have access to the file can still get the updated reference.

    46 votes

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    3 comments  ·  Desktop  ·  Admin →
  3. Map Trash on Box.com to Box Drive App

    This is very useful to users who deleted a file accidentally on Box Drive App to recover it without opening Box.com.

    I once deleted one file through Box Drive, and it prompted that it would be deleted permanently and Stop me from undoing. I did not realize that it still can be retrieved from Box.com. If we have a Trash folder on Box Drive App that maps to the Trash on Box.com. That would be fantastic.

    13 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  4. Autosave in Box Drive

    I don't understand why this isn't already happening, but please create an Autosave function for Box Drive that saves content every few minutes automatically. This way, when your computer crashes and you were working on a file in Box Drive, you won't lose 6 hours of work just because you didn't hit the save button. Same as OneDrive- your competitor. Please see if you can make this update soon. Thank you.

    1 vote

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    1 comment  ·  Box Drive  ·  Admin →
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  5. Make Box Tags visible in Box Drive (on Windows)

    We have used Tags extensively to categorise content in Box, it would be great now that we have moved to Box Drive that these are visible against the folders displayed in here too.

    14 votes

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    not planned  ·  0 comments  ·  Box Drive  ·  Admin →
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  6. Box Drive search to mirror Web UI

    You can't specify details in Box Drive search.
    I want to use the same function as WEB UI on the search screen of Drive.

    8 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  7. Granular caching ability for Box Drive

    Right now, Box Drive pre-caches any content within a folder as it’s accessed. This can create an issue if there is a large file (~1 GB Executable) in the folder on Box which causes the native file explorer to hang.

    We would like granular caching ability for Box Drive to set a file size so that not everything needs to be pre-cached.

    5 votes

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    2 comments  ·  Desktop  ·  Admin →
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    As some commenters noted, files are not cached automatically when users access a folder. Rather, the metadata on the files within a folder get cached. Files themselves will only be cached/downloaded if a user double-clicks on them.

  8. List of Offline Folders in Box Drive

    It would be great to be able to see a list of folders marked for offline availability in Box Drive. We've had a few users who end up accidentally using up too much hard drive space, but can't remember exactly what folders they've marked offline. We end up needing to have them sign out of Box Drive to clear all offline folders, then sign back in and re-mark folders they need.

    11 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  9. Box Drive performance improvement request when using VDI

    The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
    It was found that the delay was caused by a large number of disk I/Os.
    We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
    Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
    Please improve performance.

    (Japanese)
    「VDI利用時におけるBox Drive性能改善リクエスト」

    Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
    操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
    Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
    上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
    性能改善をお願いします。

    134 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  10. MAC OS Spotlight search for Box Drive

    Ability to search for Box files from the Mac OS Spotlight Search feature. Allow all files/folders I have access to in Box/Drive to surface in the search functionality on my Mac desktop.

    17 votes

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    4 comments  ·  Desktop  ·  Admin →
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  11. Hide/Turnoff Box Drive Error message

    With Box Drive, users are getting many error messages pertaining to incompatible file names. Users would like the ability to prevent continued notification since most of these files do not below to them. Possibly could be handled with a [Dont show again] or [Remove from alerts] check box

    15 votes

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    3 comments  ·  Desktop  ·  Admin →
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    not planned  ·  Anonymous responded

    You can disable notifications through OS controls for Box Drive. That being said, we are working on improving error handling in Drive to address the root problems and hopefully lead you to disabling notifications as they are an important part of our UX!

  12. Box Drive Backup Controls

    Please allow me to use Box Drive to backup files to the cloud (not sync them). Allow me to designate folders where I add files that are (a) added to the cloud and (b) removed from local storage. Allow me to choose when the removal happens (e.g. every night at midnight).

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Enhanced Lock/Unlock on Box Drive for CAD files

    I hope the Enhanced lock/unlock experience, which is currently only available for Office files, be made available for CAD files and others as well.

    141 votes

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    10 comments  ·  Box Drive  ·  Admin →
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    Thank you for the suggestion. We currently do not have this planned on our roadmap. We will place this in our backlog as we continue evaluating ideas to improve Box Drive. 

    Please keep the feedback & use cases coming to help us prioritize this in the future!

  14. Option to Hide the Box Drive Cloud Icons

    Option to Hide the Box Drive Cloud Icons

    14 votes

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    4 comments  ·  Box Drive  ·  Admin →
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  15. Box Drive support for QuickBooks files.

    Box Drive support for QuickBooks files.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Syncing bookmarks and Windows shortcuts between Box Drive and online.

    To better organize my personal Box files and share with teams, I've saved my files in the team folder and used a Windows shortcut (in Box Drive) in my personal Box folder to link files/folders elsewhere on Box. Box Drive doesn't sync Window's shortcuts so these links are lost when working online. The workaround online is to use the bookmark function, using file/folder URLs to create shortcuts. It would be great if bookmarks or window's shortcuts synced between online and Box Drive modes. At the moment I'm having to bookmark online and shortcut on Drive to link up…

    128 votes

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    28 comments  ·  Box Drive  ·  Admin →
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  17. Enhanced Locking Experience on Box Drive for Mac

    With Enhanced Locking on Box Drive now launched for Windows (https://support.box.com/hc/en-us/articles/360063653693-Box-Drive-v2-21-Release-Notes), it'll be great to have the same experience, i.e. opening a file will prompt the user to lock the file and auto-unlock the file when closing the file, for Mac users.

    This way all users, no matter what OS they use, can have the same Enhanced Locking experience when working with files via Box Drive.

    15 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  18. Disable Box Drive keyboard shortcut

    We'd like a way to disable or change the Box Drive shortcut on keyboards for Mac’s (cmd+ alt + ctrl + space )

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
  19. Box Drive path for InDesign linked files

    Background:
    We’ve moved the location of Box Drive to be outside the username location for our users. This allows for multiple users to work with InDesign , collaborate, and reference the correct asset links without issue. Reference – community.box.com/t5/Deploying-Managing-Box..

    Issue:
    However, if a user hasn’t previously viewed the file in BOX Drive (e.g. ‘downloaded it to force a local sync’) then the linking of the file still breaks. This causes the following issues : when the user opens an InDesign file, they still need to navigate to anywhere from 5 – 50 different file locations in …

    13 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  20. Smaller icons for Box Drive on windows

    The "status" icons on folders/files in Box Drive cover up 80% of the thumbnail for the file (or folder itself). This happens when explorer is set to list or details view.

    This makes scanning a folder with many documents for a particular file type extremely difficult, as there's not much visual distinction between excel, word, and ppt docs when they're all covered by one of the Box Drive syncing status icons. The PPT/Excel/Word logos are completely covered with just a vague hint of color peeking out.

    It would be ideal to figure out some way to make these icons smaller,…

    139 votes

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    46 comments  ·  Box Drive  ·  Admin →
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