9818 results found

1. Malware Scan - Record Scan Status

   Admins want the ability to check if a file has been scanned by Box Shield for malware

   28 votes

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   2 comments  ·  Shield  ·  Delete…  ·  Admin →
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   on roadmap  ·  AdminDrew Vogelsang (Admin, Box) responded

   This is on the proposed roadmap for this year.

2. Enable Image Pasting in Box Hubs

   Box Hubs is a convenient feature, but we would like to further enhance its visual aspect.
   We would like to be able to paste images directly into the Hub.

   Box Hubsは便利な機能ですが、よりビジュアル面を向上させたいです。
   Hubの画面に画像を張り付けできるようにしてほしいです。

   4 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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3. Display the count of all workflows from "Relay" in the management console

   It is assumed that administrators will quantitatively understand the usage of Relay within their company and develop operational policies and improvement plans. To do this, it is necessary to check the quantitative indicator of how much Box Relay is being used across the entire tenant.
   By confirming the total number of workflows and understanding Relay usage, you can strengthen the promotion of business process automation within the company.

   管理者が社内のRelay利用状況を定量的に把握して運用方針や改善計画を立てることを想定しており、そのためには、テナント全体でBox Relayがどれだけ利用されているかの定量指標として確認する必要があります。
   ワークフローの全件数を確認してRelayの利用状況を把握できることで、社内での業務プロセスの自動化推進強化に繋がります。

   7 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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4. Please review the reordering of menu items and consider using a pop-up display.

   Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
   In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
   In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.

   3 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Do not send notifications to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.

   Currently, when you invite a group to Box Hubs, all group members receive a notification.
   However, if there are many group members, if all group members receive the email, it may violate some rules of Exchange Online.
   Therefore, I would like to see an improvement so that notifications are not sent to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.
   ーーーーーー
   ＜フォルダへのグループ招待時のようにHubsへのグループ招待時もグループメンバーへの通知を送信しない＞
   現在Box Hubsでグループを招待すると、グループメンバー全員に通知が届きます。
   しかし、グループメンバーが多い場合、グループメンバー全員がメールを受信すると、受信するExchange Onlineの何らかのルールに抵触する可能性があります。
   そのため、フォルダへのグループ招待時のように、Hubsへのグループ招待時もグループメンバーへの通知が送信されないように改善してほしいです。

   24 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Thank you for your request. We will take it into account but this feature is not planned yet. We may get back to it in the future.

6. Per-Box Hubs Usage Report

   Currently, reports can only be generated for the entire Hubs, but we request an improvement that allows us to check how much each created Hubs is being used.
   I would especially like you to make improvements so that we can check how much BoxAI is being used at each Box Hubs.

   日本語----
   現在、Hubs全体での利用状況レポート出力はできますが、作成された各Hubs毎に出力できるように改善をお願いしたいです。
   特に各HubsでどのくらいBoxAIを利用しているか確認できるようになるとありがたいです。

   3 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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7. Prevent LFO from occurring due to Box Relay

   When running folder actions (copy/move/delete) in Relay workflows, if the source or destination folder contains a large volume of content, that folder may become subject to LFO, causing files to be locked and preventing other users from accessing them.

   Therefore, when a user attempts to configure a flow with a folder that could be subject to LFO, we want to prevent unexpected LFO by clearly indicating on the flow creation screen that the workflow cannot be created due to LFO—for example, by displaying an error message or making the folder unselectable.

   〈Box RelayによるLFOの発生防止〉
   Relayのワークフローでフォルダアクション（コピー／移動／削除）を実行する際、コピー元またはコピー先のフォルダに大量のコンテンツがあると、そのフォルダがLFOの対象となり、ファイルがロックされて他のユーザーがアクセスできなくなる場合があります。

   そのため、LFOの対象になり得るフォルダをフローに設定しようとした時点で、フロー作成画面でエラーメッセージを表示する、または該当フォルダを選択不可にするなどの対策により、「LFOの影響で当該ワークフローは作成できない」ことを明確にし、想定外のLFO発生を防ぎたいと考えています。

   8 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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8. Add an Option to Hide Global IP Address in Box Sign Signature Logs

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign signature logs.

   〈Box Sign署名ログでグローバルIPアドレスを非表示にするオプションを追加する〉
   現在、Box Signで署名依頼を行うと、署名完了後に取得できる署名ログに署名依頼者のグローバルIPアドレスが表示されてしまいます。
   グローバルIPアドレスは会社の規定として機密情報として扱う重要な情報です。
   そのため、依頼先の相手が閲覧できる署名ログに表示されるのは非常に困ります。
   プライバシー保護や会社規定への準拠のため、Box Signの署名ログにグローバルIPアドレスが記録・表示されないようにする機能を実装してほしいです。

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign… more

   9 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Box Forms - Collaboration Feature needed

   The ability to collaborate with another on a Box form, is a necessity. Additionally should be able collaborate with internal or external members of your organization.

   10 votes

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   on roadmap  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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10. Add Box Hubs to mobile app

    Can Box Hubs be added to the mobile app, or is that in the roadmap already?

    34 votes

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    on roadmap  ·  6 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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11. revise signing order

    It's easy to forget to assign signing order. Once sent, there's no ability to add/revise it. You'd have to start tagging all over again. Please to fix!

    4 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. AI chart interpretation, and visual element recognition

    OCR capabilities, chart interpretation, and visual element recognition would allow us to combine image-derived data with text analysis for truly comprehensive insights on image

    4 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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13. I would like the number of managed users to be displayed in real time.

    Regarding counting managed users in Admin Console > Users & Groups, the current design has a delay of one or few hours before accurate number is reflected.
    While we can use reports to see the exact number of users, it would be better to be able to see the number immediately after adding or removing users more intuitively.

    •  

    6 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. API Support for Managing Shared Links on Hubs

    This request is to add Box API capabilities to view, create, update, and remove Shared Links for Hubs. Currently, there is no API support for managing Shared Links on Hubs, which limits automation and integration with enterprise workflows.

    Enabling this functionality would allow for programmatic control of Hub sharing, improve governance, and support scalable content distribution strategies.

    14 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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15. Bulk grant and remove permissions to Box Hub.

    When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
    The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
    For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
    It would take too much time and effort to do all of this manually, one by one.

    [日本語訳]
    BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
    BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
    現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
    一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
    これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。

    19 votes

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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16. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think Drive is broken or content is missing).

    Proposed improvement
    Please improve the File Explorer experience while Box Drive is starting/connecting/initializing so users do not see an unstable or misleading folder state. For example:
    Show a clear “Box Drive is connecting/initializing” placeholder and block navigation until ready; and/or
    Provide an admin/user option to delay/hide the Box Drive mount until Drive is connected; and/or
    Ensure cached vs. not-yet-available content is clearly indicated without throwing generic Windows errors.

    Steps to reproduce
    1.Install new Box Drive for Windows (Cloud Files architecture), version 2.48 (pilot).
    2.Ensure Box Drive is configured to auto-start on Windows login.
    3.Reboot the PC and open File Explorer immediately after login.
    4.Observe Box folder becomes visible before Drive is fully ready; icons may be missing/blank; opening folders may show errors.

    Impact
    ・End-user confusion (“Drive is broken”, “files disappeared”)
    ・Increased helpdesk tickets and delays in rollout/adoption of the new Box Drive

    The following is written in Japanese

    Windows 向け新しい Box Drive（Cloud Files）：起動／接続時にエクスプローラーの UX を改善し、不安定または誤ったフォルダー状態を回避する

    問題（Box はどのような課題を解決できるか？）
    Windows の起動時に、新しい Box Drive（Cloud Files アーキテクチャ）が自動接続します。この「接続／初期化」中、Box Drive がまだ完全に起動・準備完了していないにもかかわらず、File Explorer に Box Drive フォルダーが表示されます。フォルダー表示が不安定で、一部の項目でアイコン／ステータスが表示されないことがあり、フォルダーを開くとエラーになる場合があります。この現象はパイロットに参加している複数ユーザーで一貫して発生しています。この挙動は「Box Drive アプリケーションが起動していない場合でも Box Drive フォルダーにアクセス可能」という機能仕様に沿っている可能性がありますが、部分的に初期化された状態が見えてしまうことで混乱を招き、サポートチケットの増加につながっています（ユーザーが「Drive が壊れている」「コンテンツが消えた」と誤解する）。

    改善案
    Box Drive の起動／接続／初期化中に、File Explorer 上で不安定または誤解を招く状態が見えないよう、エクスペリエンスを改善してください。例：
    ・「Box Drive は接続／初期化中です」という明確なプレースホルダーを表示し、準備完了までナビゲーションをブロックする
    ・Drive が接続されるまで Box Drive のマウントを遅延／非表示にする管理者／ユーザー向けオプションを提供する
    ・キャッシュ済みコンテンツと、まだ利用できないコンテンツを明確に区別して表示し、一般的な Windows エラーを出さないようにする

    再現手順
    1.新しい Box Drive for Windows（Cloud Files アーキテクチャ）v2.48（パイロット）をインストールする
    2.Windows ログイン時に Box Drive が自動起動するよう設定する
    3.PC を再起動し、ログイン直後に File Explorer を開く
    4.Drive が完全に準備完了する前に Box フォルダーが表示されることを確認する（アイコンが欠落／空白になる場合がある）。接続中の状態でフォルダーを開くとエラーが出る場合がある

    影響
    ・エンドユーザーの混乱（「Drive が壊れている」「ファイルが消えた」）
    ・ヘルプデスク問い合わせの増加、および新しい Box Drive の展開／定着の遅延

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users… more

    •  

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Update Box AI Studio configuration

    Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users

    5 votes

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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18. Increased Character Limit - Box Forms

    Please increase character limit to 1000 for Box Forms long text. We have questions in surveys that we are looking to send out via Box Forms that exceed the current, 100-character limit.

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    13 votes

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    researching  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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19. Using public Beta for Folder Insights with Editor permissions

    Most users who need Folder Insights are editors.
    Also, invitations are often restricted for security reasons.
    I would like to see Folder Insights and reports downloadable even for invite-restricted editors.

    -in Japanese-
    フォルダインサイトを必要としているユーザーの多くは編集者権限であり、
    またセキュリティ上の理由から招待を制限されていることが多い。
    招待制限されている編集者権限でもフォルダインサイトの閲覧とレポートのダウンロードができるようにしてほしい。

    34 votes

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    gathering feedback  ·  1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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20. Request for improvement of the event where the cell date is different when previewing an Excel file

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as "yyyy/m/d (ddd)" or "yyyy/m/d".”

    Editor and viewer permissions are displayed as they were entered, but previewer permissions are not the date entered.
    It seems to be caused by a bug in the library that Box Content Preview depends on, but there is no way to check the correct date because the previewer permission does not allow downloading the file.
    Therefore, we strongly request improvements.

    【In Japanese】
    ＜タイトル＞
    Excelファイルをプレビューした際にセルの日付が異なる事象の改善要望
    ＜本文＞
    Excelにおいて、表示形式がユーザー定義となっているセルに日付を入力すると、プレビューアー権限で表示した際に異なった日付が表示されます。
    例えば、『2026/1/1』と入力したセルはプレビューアー権限で確認すると『2026/10/12』と表示されます。
    この事象は下記に記載があります。

    Boxプレビューの概要 – Box Support
    https://support.box.com/hc/ja/articles/360044195013-Box%E3%83%97%E3%83%AC%E3%83%93%E3%83%A5%E3%83%BC%E3%81%AE%E6%A6%82%E8%A6%81

    カスタム形式「yyyy/m/d (aaa)」を使用した日付の値は、誤った日付を示す場合があります。 これは、Box Content Previewが依存しているライブラリのバグが原因です。 回避策として、「yyyy/m/d (ddd)」、「yyyy/m/d」のような別の形式を使用します。

    編集者権限やビューアー権限は入力時と同じものが表示されますが、プレビューアー権限では入力されている日付ではありません。
    Box Content Previewが依存しているライブラリのバグが原因のようですが、プレビューアー権限はファイルのダウンロードができないため正しい日付を確認する方法がありません。
    そのため、改善を強く要望いたします。

    In Excel, if you enter a date in a cell with a custom format, a different date will be displayed when viewed with previewer permissions.
    For example, if you enter "2026/1/1", if you check it with the previewer permission, it will be displayed as "2026/10/12".
    This event is described below.

    Introducing Box Preview – Box Support
    https://support.box.com/hc/en-us/articles/360044195013-Introducing-Box-Preview

    “Date values with the custom format "yyyy/m/d (aaa)" may show incorrect dates. This is due to a bug in the library that Box Content Preview has a dependency on. The workaround is to use a different format such as… more

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