9992 results found

1. Add a normal Search Bar to Hubs

   The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
   We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.

   3 votes

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   2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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2. Per-Application Control for AI API

   【Current Behavior】
   The AI API setting in the Admin Console is currently a tenant-wide
   toggle (ON/OFF). Once enabled, all custom applications (both
   Server Authentication and OAuth 2.0 apps) under the enterprise
   can invoke AI API endpoints. There is no mechanism to permit or
   restrict AI API usage on a per-application basis.

   【Problem / Business Impact】
   Because AI API consumption is billable, administrators cannot
   selectively allow AI API access only for specific sanctioned
   applications while blocking others. This creates the following
   risks:

   1. Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction, leading to unexpected charges.
   2. Blocked adoption: To avoid unintended billing, customers are forced to keep AI API disabled at the tenant level, which prevents legitimate, pre-approved applications from leveraging AI API capabilities.
   3. Lack of governance: Administrators have no way to audit or enforce which applications are permitted to consume AI API resources, conflicting with standard enterprise governance requirements.

   As a result, customers who want to pilot AI API with a limited
   scope, or who want to separate billable vs. non-billable
   application usage, cannot proceed.

   【Requested Feature】
   Introduce per-application control for AI API access. Specifically:

   • In the Admin Console (or Developer Console application management), allow administrators to explicitly allow or deny AI API access for each individual custom application.
   • The setting should override the tenant-wide toggle, or at minimum be evaluated in addition to it, so that administrators can maintain a default-deny posture while whitelisting specific applications.
   • Provide visibility (e.g., via Admin Console or reporting) into which applications are currently permitted to consume AI API.

   【現状の挙動】
   管理コンソールのAI API設定は、テナント単位のON/OFFトグルのみ
   提供されています。有効化すると、当該エンタープライズ配下の
   全てのカスタムアプリケーション（Server Authentication および
   OAuth 2.0 アプリケーションの双方）がAI APIエンドポイントを
   呼び出し可能となります。アプリケーション単位でAI APIの
   利用可否を制御する手段は存在しません。

   【課題・ビジネスインパクト】
   AI APIは従量課金対象であるため、管理者が承認した特定の
   アプリケーションのみにAI API利用を許可し、それ以外を制限する
   という運用が現状では不可能です。これにより、以下のリスクが
   発生しています。

   1. 意図しない課金の発生：AI APIスコープが有効な全ての アプリケーションが課金対象の処理を実行可能であり、 管理者が認知しないAI API課金が発生する可能性がある。
   2. 利用機会の喪失：意図しない課金を回避するため、テナント 単位でAI APIをOFFのまま運用せざるを得ず、本来承認済みの アプリケーションにおいてもAI API機能を活用できない。
   3. ガバナンスの欠如：どのアプリケーションがAI APIを利用して いるかを管理者が制御・監査する手段がなく、エンタープライズ における標準的なガバナンス要件を満たせない。

   結果として、限定的なスコープでAI APIを試行したい、あるいは
   課金対象アプリと非対象アプリを分離して管理したい顧客が、
   AI APIの採用判断に至れない状況が発生しています。

   【要望機能】
   AI APIアクセスをアプリケーション単位で制御する機能の実装を
   要望します。具体的には以下の通りです。

   ・管理コンソール（または開発者コンソールのアプリケーション
   管理画面）において、個別のカスタムアプリケーションごとに
   AI APIの利用可否を明示的に許可／拒否できるようにする。
   ・当該設定はテナント単位のトグルを上書きする、もしくは
   併せて評価される仕様とし、管理者がデフォルト拒否を維持
   しつつ特定アプリケーションをホワイトリスト化できる運用を
   可能とする。
   ・現時点でAI API利用が許可されているアプリケーションを
   管理コンソールまたはレポート機能から可視化できるように
   する。

   【Current Behavior】
   The AI API setting in the Admin Console is currently a tenant-wide
   toggle (ON/OFF). Once enabled, all custom applications (both
   Server Authentication and OAuth 2.0 apps) under the enterprise
   can invoke AI API endpoints. There is no mechanism to permit or
   restrict AI API usage on a per-application basis.

   【Problem / Business Impact】
   Because AI API consumption is billable, administrators cannot
   selectively allow AI API access only for specific sanctioned
   applications while blocking others. This creates the following
   risks:

   1. Uncontrolled billing exposure: Any application with AI API scope enabled can trigger consumption that the administrator did not sanction,… more
   4 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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3. Enforce signer-only access and security controls in Box Sign

   It would be helpful to have the ability to restrict access to Box Sign documents to signers only.

   Currently, additional protections such as password or login can be configured, but access itself is not strictly limited to the intended signers, which may create a risk of unintended access.

   It would be great if admins could enforce signer-only access at the organizational level, ensuring that only designated signers can view the documents sent via Box Sign.

   4 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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4. Reverse Image Search

   Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.

   67 votes

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   researching  ·  4 comments  ·  Search  ·  Delete…  ·  Admin →
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5. test flow

   testing flow

   1 vote

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   2 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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6. Collaboration - Asset Transformation (ability to resize assets), DAM feature

   Many Digital Asset Management Solutions allow Asset transformation (the ability to dynamically resize/reformat assets without manual intervention)

   Use case: I create a new design that I want launch to different marketing campaigns (instagram, tiktok, email hero image, website hero image etc). From one design, I need to automatically create different sizes for each location.

   2 votes

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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7. Send Signature Request on Behalf of Another User

   Requesting the ability to act as another Box user when requesting a signature on a document. Use case is where an executive needs a doc for signature, and their admin generates that request on the exec's behalf -- the exec name holds more weight, so the ability for that admin to be granted extended Sign privileges to be able to send a request as if they were the exec. This is similar to Zoom's scheduling privileges where a user can schedule meetings as a "delegate" of another user (and the meeting invite looks as if it was coming from the user themselves, vs as the delegate).

   Requesting the ability to act as another Box user when requesting a signature on a document. Use case is where an executive needs a doc for signature, and their admin generates that request on the exec's behalf -- the exec name holds more weight, so the ability for that admin to be granted extended Sign privileges to be able to send a request as if they were the exec. This is similar to Zoom's scheduling privileges where a user can schedule meetings as a "delegate" of another user (and the meeting invite looks as if it was coming from the… more

   2 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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8. Implementation of stable access to external shared links (such as app.box.com) in BVE-enabled environments (ent.box.com)

   Currently, when accessing external shared links (app.box.com) from a BVE-enabled environment (ent.box.com), the browser login session is not always properly maintained, and Box may temporarily fail to recognize the user’s account.
   When shared links are used regularly in business operations, having to log in again or switch browsers each time places a significant burden on users and negatively affects productivity.

   Please ensure that users can access external shared links (app.box.com) reliably from BVE-enabled environments without session interruptions or the need to log in again.
   Additionally, please prevent errors caused by differences between app.box.com and ent.box.com.

   （日本語）
   BVE有効環境（ent.box.com）における外部共有リンク（app.box.com など）の安定アクセス機能の実装

   現在、BVE有効環境（ent.box.com）から外部共有リンク（app.box.com ）にアクセスすると、 ブラウザのログイン状態（セッション）が正しく引き継がれず、一時的にBox側でアカウントが認識できなくなる場合があります。
   業務上、共有リンクの利用機会が一定数ある場合、都度再ログインやブラウザの切り替えが必要になる状況は、ユーザーの負担が大きく、業務効率にも影響します。

   安定的にBVE有効環境でも外部共有リンク（app.box.com）アクセス時にセッションが切れず、再ログイン不要で利用できるようにしてください。
   また、app.box.com / ent.box.com の差異に起因するエラーが発生しないようにしてください。

   Currently, when accessing external shared links (app.box.com) from a BVE-enabled environment (ent.box.com), the browser login session is not always properly maintained, and Box may temporarily fail to recognize the user’s account.
   When shared links are used regularly in business operations, having to log in again or switch browsers each time places a significant burden on users and negatively affects productivity.

   Please ensure that users can access external shared links (app.box.com) reliably from BVE-enabled environments without session interruptions or the need to log in again.
   Additionally, please prevent errors caused by differences between app.box… more

   2 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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9. Enable HTML Rendering in Box Mobile

   Box Mobile should support HTML rendering, consistent with the Box web experience.
   Without mobile rendering, users must download files, open another application, or wait until they can access a desktop browser.
   Enabling HTML rendering in Box Mobile would provide a consistent cross-platform experience and allow users to securely view HTML content directly within Box.

   2 votes

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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10. Enhancement of the content sorting feature in Hub

    Currently, when placing multiple pieces of content in Hub, you can manually change their order, but it would be more convenient if sorting could be made easier.

    We would like to be able to sort multiple pieces of content placed in Hub all at once, in ascending or descending order, by size, file name, update date, etc.

    〈Hubのコンテンツ並び替えを強化してほしい〉
    現在、Hubに複数コンテンツを配置するとき、手動で順番を入れかえることができますが、もっと簡単に並び替えができると便利です。

    Hubに配置している複数コンテンツに対しサイズやファイル名、更新日などを昇順/降順で一括で並び替えを行いたいです。

    23 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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11. Reflect Web "Home Page" (Account Settings) setting in the iOS/iPadOS app

    Please improve the Box app for iPhone/iPad so that the "Home Page" setting
    configured under [Account Settings] > [Home Page] on the web app (e.g.
    setting Collections as the landing view) is also applied when logging in
    via the iOS/iPadOS app.

    Currently, the "All Files" view is shown by default on mobile regardless
    of this setting. For users who collaborate on many folders, this makes
    the first screen after login cluttered and harder to navigate, especially
    compared to the web experience where a curated Home Page can be set.

    Aligning this behavior between web and mobile would let users land on
    their preferred view (e.g. Collections) consistently across devices,
    improving usability for anyone managing a large number of folders.

    ---

    （日本語）
    iPhone/iPadアプリからBoxを利用する際、Web版の[アカウント設定]-[ホームページ]
    で設定した内容（コレクション等）が、iOS/iPadOSアプリでも反映されるよう
    改善をお願いいたします。

    現状、モバイルアプリではこの設定に関わらず、ログイン後は常に[すべてのファイル]
    が表示されます。多くのフォルダに参加しているユーザーにとっては、ログイン直後の
    画面が見づらく、ホームページを柔軟に設定できるWeb版と比べて使い勝手に差が
    生じています。

    Web版とモバイル版で挙動を揃えることで、デバイスを問わず自分の見たい画面
    （コレクション等）にすぐアクセスできるようになり、多くのフォルダを扱う
    ユーザーの利便性向上につながると考えます。

    Please improve the Box app for iPhone/iPad so that the "Home Page" setting
    configured under [Account Settings] > [Home Page] on the web app (e.g.
    setting Collections as the landing view) is also applied when logging in
    via the iOS/iPadOS app.

    Currently, the "All Files" view is shown by default on mobile regardless
    of this setting. For users who collaborate on many folders, this makes
    the first screen after login cluttered and harder to navigate, especially
    compared to the web experience where a curated Home Page can be set.

    Aligning this behavior between web and mobile would let users land… more

    2 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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12. I'd like the trash bin status to be reverted to the previous specification.

    Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
    Please refer to the attached image for the previous state.

    •  

    12 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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13. Support CrowdStrike integration to GovCloud

    Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.

    9 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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14. More visibility of 'find and replace' feature

    Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
    The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.

    Reference:
    https://support.box.com/hc/en-us/articles/50982800174355-New-Box-Note-features-more-updates-to-tables-navigation-and-more

    3 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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15. In the "Folders and Files" report, I want to get the number of contents for each folder.

    When copying or moving content, the process tends to become unstable or more prone to errors as the number of contents in the target folder increases. Therefore, as a countermeasure, there are cases where content is divided into smaller parts and copied/moved multiple times. However, currently, the number of contents per folder, which serves as a basis for this judgment, cannot be obtained from the report.
    It would be very helpful if the "Folders and Files" report could also retrieve the number of contents in each folder.
    This allows you to identify folders with a large number of items in advance, enabling you to plan copying/moving more safely. It is also believed to contribute to large-scale content migration and improved stability of daily operations.
    （日本語）
    コンテンツのコピーや移動を行う際、対象フォルダ内のコンテンツ数が多いほど、処理が不安定になったりエラーになりやすいです。そのため、対策としてコンテンツを小分けにして、複数回に分けてコピー／移動したいケースがあります。しかし現在は、その判断材料となるフォルダごとのコンテンツ数を、レポートから取得できません。
    フォルダとファイルレポートで、各フォルダのコンテンツ数も取得できるととても助かります。
    これにより、事前に件数の多いフォルダを把握して、より安全にコピー／移動の計画を立てられるようになります。大規模なコンテンツ移行や日常運用の安定性向上にもつながると考えます。

    When copying or moving content, the process tends to become unstable or more prone to errors as the number of contents in the target folder increases. Therefore, as a countermeasure, there are cases where content is divided into smaller parts and copied/moved multiple times. However, currently, the number of contents per folder, which serves as a basis for this judgment, cannot be obtained from the report.
    It would be very helpful if the "Folders and Files" report could also retrieve the number of contents in each folder.
    This allows you to identify folders with a large number of items in… more

    2 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Tansfer Form Ownership

    I would like the ability to transfer forms to other users. Reasons below:

    1. If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.

    2. If initial set up is completed by an admin but then continually managed by another team.

    I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.

    32 votes

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    researching  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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17. Limit the amount of data a user can delete

    There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
    However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.

    We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.

    〈ユーザーが削除できるデータ容量を制限する〉
    Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。

    ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。

    30 votes

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    researching  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. form submission export

    Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.

    30 votes

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    on roadmap  ·  2 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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19. New shortcuts to AI in Box Notes

    A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
    https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
    I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
    It is a small thing, but it is troublesome, so I would like you to change the specification.
    Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
    Idea 2: Change the shortcut to something else instead of a blank (e.g. Ctl- blank)

    A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
    https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
    I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
    It is a small thing, but it is troublesome, so I would like you to change the specification.
    Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
    Idea 2: Change the shortcut… more

    21 votes

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    researching  ·  1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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20. Request to Change Message Sending Shortcut in Box AI

    I would like Box AI to use the Enter key for line breaks and Ctrl+Enter for sending messages.

    Currently, in Box AI, pressing Enter immediately sends the message, which sometimes causes messages to be sent unintentionally while still being written.

    Please make it possible to configure sending with Ctrl+Enter, either as an optional setting or as the default behavior

    【日本語】
    Box AIで、Enterキーで改行し、Ctrl＋Enterで送信できるようにしてほしい。

    現在のBox AIでは、Enterキーを押すとメッセージが送信されてしまうため、文章の途中で意図せず送信してしまうことがある。

    Ctrl＋Enterで送信するように、オプション設定またはデフォルト設定として選択できるようにしてほしい。

    3 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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