9633 results found

1. Shield Alerts Admin Report

   Can you add Shield Alerts admin report similar to the User Activity report? We would like to be able to schedule and save a Shield Alerts report without using the API

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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2. Disabling hyperlink popup specifications.

   When clicking a hyperlink placed in a field, a new hyperlink pops up, but I would like to be able to navigate to the link destination by clicking just one hyperlink.

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   0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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3. Extending the number of characters for AI execution to documents stored in Box

   I want AI to scan the entire document in Box.
   If I ask you to create a talk script for a document stored in Box, it will only scan 10,000 byte characters. At least, I hope that the target number of characters for AI to be executed on the document itself will be expanded.

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   1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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4. Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
   We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.

   【日本語】
   管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にする

   Box社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
   このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。

   弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
   SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
   社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
   また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
   弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Request for the ability to remove from the Suppression List via API

   If a welcome message is sent before the mailbox creation is complete, it will be added to the Suppression List as an invalid email address.
   However, I don't know which email address was added to the suppression list.
   In addition, only one item can be removed from the suppression list.
   In addition, you can only remove one email address from the suppression list at a time.
   I would like to be able to remove from the suppression list via API.

   【In Japanese】
   ＜タイトル＞
   抑制リストからの解除をAPI経由で行う機能の要望
   ＜本文＞
   メールボックスの作成が完了する前にウェルカムメッセージが送信されると、無効なメールアドレスとして抑制リストに追加されてしまいます。
   しかし、どのメールアドレスが抑制リストに追加されたかがわかりません。
   また、抑制リストからのメールアドレスの解除は1件ずつしか実行できません。
   API経由で抑制リストからの解除が実行できるようにしてほしいです。

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Disable all notifications for an integration/custom app

   Rather than having to disable notifications by passing the specific header, we would like to disable notifications for an application completely by using a toggle or application scope.

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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7. Add Content-Disposition to Access-Control-Expose-Headers

   The Download endpoint returns a content-disposition header with file name however Content-Disposition is not part of the Access-Control-Expose-Headers, therefore the file name cannot be derived by frontend javascript applications.

   Adding Content-Disposition to Access-Control-Expose-Headers will allow frontend applications to access the file name of the content.

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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8. Matching display with Box Notes shared link settings

   If the Admin Console [Shared Link Permissions] is set to type "File: Can view and download" and type "Box Notes: Can view and edit",
   Depending on where you create a Box Notes shared link, the settings and permissions displayed do not match.This is the current specification.

   Created a shared link from a file list: The permission "View only" is displayed because the type is "File", but it can be edited.
   Creating a shared link from the Box Notes share button: The "Can edit" permission is displayed to refer to the type "Box Notes".

   We feel that this specification causes confusion for users by displaying different permissions on the folder screen and on the Box Notes file.
   In fact, some of our users were confused by the display inconsistency, thinking that Box Notes could only be viewed, when in fact they could be shared in an editable state.
   Experiences like this give users the impression that Box is difficult to use.
   We are promoting the use of Box, and this inconsistent UI goes against that effort.
   From a security standpoint, it is not desirable for the actual settings to differ from what is displayed.
   It is also possible that the content may remain editable without the user intending to do so.

   We would like to ask you to unify the display of shared link permissions on file lists and Box Notes files so that they match the actual permission settings, allowing users to understand accurate information.
   We believe that this improvement will improve the user experience and contribute to more efficient operations.

   Box Notesの共有リンク設定と表示を一致させる

   管理コンソール[共有リンクの権限]が種類「ファイル：表示およびダウンロード可能」、種類「Box Notes：表示および編集可能」で設定している場合、
   Box Notesの共有リンクを作成する場所によって設定と表示される権限が一致しません。これは現状の仕様となります。

   ファイル一覧から共有リンクを作成した場合：種類「ファイル」を参照するため「表示のみ可能」権限が表示されるが、編集可能
   Box Notesの共有ボタンから共有リンクを作成した場合：種類「Box Notes」を参照するため「編集可能」権限が表示

   現状の仕様により、フォルダ画面とBox Notesファイル上で異なる権限が表示されることは、ユーザーに混乱を招く要因となっていると感じております。
   実際に弊社のユーザーの中には、Box Notesが編集可能な状態で共有できるにもかかわらず、表示の不一致によって「表示のみ可能」と誤解したユーザーがいました。
   このような経験は、ユーザーにとってBoxが使いにくいという印象を与えてしまいます。
   弊社ではBoxの利活用を推進しておりますが、この不一致なUIはその取り組みに反するものとなります。
   また、セキュリティ面でも、実際の設定と表示が異なることは好ましくありません。ユーザーが意図せずに編集可能な状態が続いてしまう事態も考えられます。

   ファイル一覧とBox Notesファイル上での共有リンク権限表示を統一し、実際の権限設定と一致させることで、ユーザーが正確な情報を把握できるよう改善をお願い申し上げます。
   この改善により、ユーザー体験が向上し、業務の効率化にも寄与するものと考えております。

   If the Admin Console [Shared Link Permissions] is set to type "File: Can view and download" and type "Box Notes: Can view and edit",
   Depending on where you create a Box Notes shared link, the settings and permissions displayed do not match.This is the current specification.

   Created a shared link from a file list: The permission "View only" is displayed because the type is "File", but it can be edited.
   Creating a shared link from the Box Notes share button: The "Can edit" permission is displayed to refer to the type "Box Notes".

   We feel that this specification causes confusion… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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9. Accessing Box files in Office apps with passcode enabled（iOS） The Files App + Box integration does not support the app-specific password a

   Accessing Box files in Office apps with passcode enabled（iOS）

   The Files App + Box integration does not support the app-specific password at this time, so we cannot reach Box from the Office apps.
   A workaround is to disable the passcode, but this is not advisable as it reduces the security level of your device.
   Employees who do not have PCs and work outside the office cannot use the system, which is causing disruption to work.

   パスコードが有効な状態でOfficeアプリでBoxファイルにアクセスしたい（iOS）

   ファイル AppとBoxの現時点の統合ではアプリ固有のパスワードをサポートしないため、OfficeアプリからBoxにアクセスできません。
   回避策はパスコードを無効にすることですが、端末のセキュリティレベルを下げることになるため望ましくないです。
   PCを持たず社外で業務している従業員が利用できないため業務に支障をきたしています。

   https://support.box.com/hc/ja/articles/360044192093

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   1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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10. Onboarding Checklist and Progress Tracking Features in Box Hubs

    We’d like to use Box Hubs as an onboarding site for new employees, where they can follow a to-do list to get started. When someone joins our company, there’s a lot of information to learn, including various IT tools and internal policies, and training them on all this takes a lot of time. Most of this info already exists in Box, so by putting it into a centralized Hub, we could build an effective onboarding resource. However, right now, there’s no way to track which onboarding tasks each person has completed. If Box Hubs had a feature where users could check off each task as they go, and administrators could see at a glance who has finished which items, it would make the onboarding process much smoother and encourage more people to use the Hubs.

    We’d like to use Box Hubs as an onboarding site for new employees, where they can follow a to-do list to get started. When someone joins our company, there’s a lot of information to learn, including various IT tools and internal policies, and training them on all this takes a lot of time. Most of this info already exists in Box, so by putting it into a centralized Hub, we could build an effective onboarding resource. However, right now, there’s no way to track which onboarding tasks each person has completed. If Box Hubs had a feature where users could… more

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    2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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11. Multi-tenant support for Box Graph Connector

    It is a very common configuration to have a single Microsoft 365 tenant and a multi-tenant Box, but the Box Graph Connector is only available for one Box tenant.
    Box Graph Connector should be supported even if Microsoft 365 is single-tenant and Box is multi-tenant.

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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12. Ability to disable the ai

    Would like the ability to disable the ai thing. Everything I have ever asked the ai gives me the same result in it failing to read any document I give it. I have never found a use for this thing and I want to be able to disable it as it is way to intrusive.

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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13. Ability to disable file preview in Box for Slack integration

    Whenever I share or hyperlink a Box link in Slack, it automatically attaches a Box preview card. This clutters messages and isn’t always necessary. Could you please check whether Box’s Slack integration settings allow us to disable or limit automatic link previews? This does not seem to be a feature I can disable on my account alone.

    According to Box documentation, this can be managed from the Box Admin Console → Apps → Slack Integration Settings, by disabling “Automatic link previews in Slack.”

    We would like to be able to be able to individually disable the file preview.

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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14. Ability to sort external users on the users page by column headers

    I would like the ability to sort the External Users by column, I'm not sure what order they are listed but would love to be able to sort by name or any of the other columns

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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15. Show collaboration folder path for External users

    When we look at external users, now we can see a folder that they are collaborators in but we cannot see the path to it nor can we navigate to that folder. Can that functionality be added so we can more easily see what folders are shared and what is in them?

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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16. transfer administrator role

    As the administrator of the BOX account for the Restless Legs Foundation, and due to my departure from the board, I would like to transfer my administrator role to my successor.

    I've completed the steps outlined under role transfer, but then receive an error message during verification:

    • You do not have permission to confirm this administrator transfer.
    • You cannot confirm the administrator transfer. Log out and try again after logging in as an administrator.

    I don't understand what this means. I'm logged in with my email account and password, in the admin console, and yet this message appears.

    What's wrong?

    As the administrator of the BOX account for the Restless Legs Foundation, and due to my departure from the board, I would like to transfer my administrator role to my successor.

    I've completed the steps outlined under role transfer, but then receive an error message during verification:

    • You do not have permission to confirm this administrator transfer.
    • You cannot confirm the administrator transfer. Log out and try again after logging in as an administrator.

    I don't understand what this means. I'm logged in with my email account and password, in the admin console, and yet this message appears.

    … more

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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17. .360.jpg files

    Previously, .360.jpg files could be viewed in 360° mode directly from the folder preview. After recent Box Previewer updates, they now open

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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18. We would like to enhance the precision of exact match searches.

    We would like to enhance the precision of exact match searches.

    Even when using double quotation marks (““), the search results ignore case sensitivity. Additionally, if spaces or symbols (!#/, etc.) are included within the quotes, they are ignored instead of performing an exact match.

    For example, when I enter "Customer Support", the search results include "customer support" and "CUSTOMER SUPPORT". Similarly, when I enter "Customer/Support", the same results are displayed.

    【in Japanese】

    完全一致検索の精度をもっと改善してほしい。

    完全一致検索で二重引用符 (““)を使っているのに中の語句が大文字小文字関係なく検索結果に出てしまう。
    また、二重引用符 (““)の中の言葉に空白スペースを入れた場合や記号(!#/など）を入れた場合、完全一致ではなく無視されてしまう。

    例："Customer Support”と入力した場合、検索結果に「customer support」や「CUSTOMER SUPPORT」という結果が混ざる。
    "Customer/Support”と入力した場合も、先ほどと同じ結果が表示される。

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Box AI Q/A on a folder

    Currently, if you want to use Q/A on multiple files, you need to be able to select each file or put the content in a hub. It would be good if we were able to use Box AI with a selected folder(s) as context instead of just files.

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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20. locked pdf files can be overwrote from web based pdf viewer

    When you fill out a pdf form in the pdf web viewer you are able to bypass the lock and save the filled out form overtop of the locked pdf. This seems like a design flaw since it allows users to overwrite pdf templates with forms data. I would like to see the lock functionality extended to include pdf’s opened with the web app.

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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