Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

594 results found

  1. Relay Workflow to follow messages/ notifications to activities

    It would be super helpful if you could use Box Relay to let a notification follow an activity. I know that you can generate tasks, but in that case I just want to let a certain group of users know that there is new content in a folder. A notification would be the best way to do this.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Blind Guide - Instructions for new collaborators

    I wish to state my ongoing frustration with sharing collaborative folders with my clients via box. The instructions for me, as part of a subscribed user group, are clear. The instructions for a new user who we invite to collaborate ARE NOT. You put me in a position of the blind guide when the client or collaborator asks me for help getting to the files – and Box has not provided sufficient instructions. I suspect Box assumes because I have logged into box as a new user once in the past, that I know how to coach a new…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Job Title in new Users & Groups page in the Admin Console

    The new experience removes Job Title visibility, and we would like this returned

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Add more detail to Box Admin Report folder descriptions

    Background:In the headers of folders created by Box when Box Admin Reports are run, there is "Folder description". This gives various details associated with the report, including:
    Status, Report type, Run on, Date range

    Enhancement Required and Reason:
    When there are so many reports being run during the day, and having to wait for them to complete, it would be helpful to add further metadata:
    - Users or groups - any and all selected during report preparation
    - Affected folders and files - any and all selected during report preparation

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add Section Divider Lines and Blank Fields for Cleaner Forms

    I would recommend adding divider lines to allow cleaner grouping or sectioning of fields in a form. It would also be helpful to have "blank" field for better organizing when adding fields in two columns but the number of fields for a particular topic is an odd number. Having a blank filler field would allow starting the next topic on the next row rather than beside a field that isn't related. This would make the form look cleaner and be easier for end-users to follow.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We've released the static text field that should resolve the blank field request and we've decided to prioritize multi page forms which could serve as a workaround for Divider lines.

  6. Allows Admins to block new users from being created using unverified email Domain

    Some organizations wish to have the ability to prevent any account from being created with an email address belonging to an email domain that is not listed in the Verified Domains list in the Box Admin Console. There should be a setting either in Security or Custom Setup that can be enabled so that all admins are unable to add these types of users. In large organizations that leverage automations and integrations via SSO and security groups to push users to Box, there should be a way to have more granular control on the users that are provisioned access…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Document metadata processing and visualization for decision making in large organizations

    Example: Financial organization such as a bank, needs to process a new loan. They will need to process income verification, identity verification, and other documents. The bank representative receiving this information must validate these documents, so the metadata pulled from these documents should be easily exported into a friendly format, such as excel.

    This will allow bank representative to easily approve or deny the loan, and can be automated using Box Relay.

    This is a killer application, because it will increase the efficiency of document processing, and will speed up and automate the work of many employees. This will shift…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Skills  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Exports users doesn't reflect the latest users

    We're using the list of users which we can export from 'Export Users' button in Users and Groups menu to verify if the user provisioning tool is working correctly on the daily basis.

    Although I heard from Box that Box reports are being migrated to new data platform to improve the performance, this new Export Users report doesn't reflect the latest users. Maybe this new one reports the user list as of roughly half a day ago, so we can't our daily verification task correctly...

    I think user list should reflect the latest status so I want Box to…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  9. Email Notifications for Viewers

    Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.

    We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.

    The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all uploads…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Provide functionality to extend the 30 day time limit on user acceptance when enabling External User TOS

    Currently, the documentation states that when enabling external user TOS, if the user does not accept the TOS within 30 days then they have all access to collaborated content revoked. This is problematic as we have external users that need occasional access but may not heed the warning to accept the TOS. I would like a mechanism to manage this time frame, either extending to 90 days or reset the time for users/groups.

    Link to documentation: https://support.box.com/hc/en-us/articles/360044192733-Using-Custom-Terms-Of-Service

    If any external collaborators do not accept the ToS within 30 days, they will be removed as a collaborator from the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Nested folders

    With the current collections capability, it looks like collections don’t have any organization within them. If you wanted to organize things into “folders” within your projects you’d have to title collections all at the top level with a naming that implied a hierarchy in order to map shared items into groupings one layer of organization down. Something like:

    Collections:
    Project1-folder1
    Project1-folder2
    Project1-folder3
    Project2-folder1

    I would have preferred to build an arbitrary folder tree and place shared items into specific places in my folder hierarchy.

    Obviously it would be more useful if this organization was available in Box Drive…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Collections  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Dashboard

    There should be a Box Dashboard that people stay on all day. Emailed @mentions are not effective

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Custom document repositories with metadata search

    User groups often look to create an interface for document repositories for content stored on Box, where metadata could be used to search/filter content. That would be an interface with medatada fields similar to what can be found on websites (i.e. https://www.calpnetwork.org/library/). The current experience of using the native search, then selecting a single metadata template, then selecting an attribute is not sufficiently user friendly and it's not possible to embed a pre-selected set of metadata fields for search onto an intranet or website.
    We're currently not using metadata templates much, but this would be a very practical…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Metadata  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Better workflows for organizing content

    A colleague of mine works in an a department we'll call "DepartmentX" in a larger organization. Within other departments in the org they create a "DepartmentX" folder and share that to my colleage's box account.

    My colleague now has several "DepartmentX" folders and cannot at a glance see where they are from.

    In the initial view in Box and even on BoxDrive the "root" is polluted with other people's stuff and it is not possible to organize that into sub folders that are meaningful.

    If a user tries to drag a shared-folder into a folder they created Box attempts to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Collections  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Additional suggestions for creating reports by specifying keys when creating Box reports

    I want to accurately manage the content owned by the tenant's managed users. Currently, I am creating a report of "folders and files" of Box to retrieve data, and the output report is divided into 1 million object units. (My tenant is currently making about 70.).

    Since these reports are not sorted and the contents owned by each user are output to a file separately, they cannot be used even if they can be output at the same time. Our company automates report merging and folder sorting, which can take several hours.

    As an improvement request, it is requested to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Filter folders that user can access by Access level in the Users & Groups tab

    Currently, all folders that a managed user may or may not have access to appear in the 'Edit User Access permissions' panel. There should be a filter for the Access level - so that eg. folders with Access level 'None' do not come up.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. New File Request Submit Button moved to top or fit within viewport

    New File Request Template moves the submit button out of the viewport. Users will upload the file without scrolling down to fully 'submit' the file. Can we move the submit button to top of page, or make that preview page smaller to fit within viewport? See Customer comment below:

    "The thing about this template is that the CTA to submit is buried in the footer and outside the user's viewport on a laptop. I’ve seen with surveys when the CTA is not in the viewport, a portion of users miss it and never actually submit. And, there is no feedback…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Tasks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Request to increase the maximum number of users to be enabled with [Enable for select users and groups] for [Mark for Offline] in Box Drive.

    I want to enable [Mark for Offline] for Box Drive and release it for some users. However, the number of users we want to register exceeds the upper limit of 100, so we would like to request to increase the upper limit of [Enable for select users and groups]. We believe this update would improve the useability and increase the efficiency among the users.

    (Japanese)
    Box Driveの [Mark for Offline]機能を有効にし、一部のユーザーに対して有効化したいが、上限値となる100名を超えて登録したいため、[一部のユーザーに対して有効化]選択時の上限値を増やして欲しい。
    利便性も向上し、業務効率化に繋がるため、実現に向けてぜひ対応してほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Enhance Box Reports to store metadata (parameters used) in output folder

    Box Admin users regularly run several reports in a day or week, and may not read the content until days after run, and is difficult to identify the purpose it was run for, and the parameters used.

    It would be helpful, and not difficult to do, for Box to save the parameters used when creating a report, and perhaps offer users a free-text field to store (at the time it is run) the reasons why it was being run

    The following details should be available to view, when a report is completed:
    - report type (eg Box Sign, Classification, Collaborations,…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?