581 results found

1. Additional suggestions for creating reports by specifying keys when creating Box reports

   I want to accurately manage the content owned by the tenant's managed users. Currently, I am creating a report of "folders and files" of Box to retrieve data, and the output report is divided into 1 million object units. (My tenant is currently making about 70.).

   Since these reports are not sorted and the contents owned by each user are output to a file separately, they cannot be used even if they can be output at the same time. Our company automates report merging and folder sorting, which can take several hours.

   As an improvement request, it is requested to improve the current item "owner name, owner login, path, path ID, item name, item ID, item type, size, creation, last modified date, upload" so that it can be sorted by the specified field and output. The most desirable condition now is to sort and output "paths" as keys.

   By adding this function, the user can visualize how much data exists in the current BOX and how it is used. By visualizing all file information, we believe that we can reduce the risk of data leakage by allocating the man-hours required for operation to each company in the group, deleting data that is not always needed, and implementing archiving. Please Consider adding features to Box reports.

   I want to accurately manage the content owned by the tenant's managed users. Currently, I am creating a report of "folders and files" of Box to retrieve data, and the output report is divided into 1 million object units. (My tenant is currently making about 70.).

   Since these reports are not sorted and the contents owned by each user are output to a file separately, they cannot be used even if they can be output at the same time. Our company automates report merging and folder sorting, which can take several hours.

   As an improvement request, it is requested to… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Better workflows for organizing content

   A colleague of mine works in an a department we'll call "DepartmentX" in a larger organization. Within other departments in the org they create a "DepartmentX" folder and share that to my colleage's box account.

   My colleague now has several "DepartmentX" folders and cannot at a glance see where they are from.

   In the initial view in Box and even on BoxDrive the "root" is polluted with other people's stuff and it is not possible to organize that into sub folders that are meaningful.

   If a user tries to drag a shared-folder into a folder they created Box attempts to copy the folder with a warning about changing permissions. What was expected to happen is that rather than appearing at the top level of the account (all files) that user-organize folders would appear and the shared folder would be in a sub-folder and continue to be a reference to wherever it is actually hosted.

   You might need to create the notion of a sharedAt folder as part of the shared-folder's data structure that says not only that it is shared to user X but that it is shared in a folder/collection within that user's box.

   The model right now is to treat the initial view like the Operating system desktop and making everything created or that other people create appear in the same space and with the possibility of having the same name.

   Whether a sharedAt solution is the right approach there needs to be a way of viewing what a user has access to that has some degree of organization, where shared content may be organized by who shared it to the user:

   MyBox
   MyContent
   User/OrganizationX
   DepartmentX (shared folder)
   Shared file.docx
   SomeFile.txt
   UserY
   DepartmentX (shared folder)
   README.txt
   UserZ
   DepartmentX (shared folder)
   Stuff.zip

   The above structure is meant to show that if organized by who shared the data multiple folders with the same name are no longer an issue. This is especially important in an enterprise scenario.

   You can do the single catch all folder if you provide for different views and who shared what is but one.

   Since you already support tags, you could have a view that shows content grouped into tag-folders.

   So the two views identified here are:
   Sharing View
   select all files owned by user as MyFiles union select all files shared to user group by owner

   Tagged Content View
   with tags as (select disticnt tags from files where owner is user or file file is shared to owner x) Select all files where tag in tags group by tag

   I know it won't be that trivial database wise, but conceptually the point of tags is for being able to find content and a sharing view.

   You could also do more of Apple's notion of "Smart Folders" where the folder is a "view" in the database sense that it is named search criteria that can be treated like a read-only folder. I think this is in part what others are calling collections, but if the search tech were expanded to allow results to be grouped into folders (at least in the display) by some property like owner or tag, then having the ability to name the search and save that as a view-folder would mean users could create criteri- based collections and have more meaningful ways to explore their content. BoxDrive could list the views much like FileExplorer has a "QuickAccess" section

   A colleague of mine works in an a department we'll call "DepartmentX" in a larger organization. Within other departments in the org they create a "DepartmentX" folder and share that to my colleage's box account.

   My colleague now has several "DepartmentX" folders and cannot at a glance see where they are from.

   In the initial view in Box and even on BoxDrive the "root" is polluted with other people's stuff and it is not possible to organize that into sub folders that are meaningful.

   If a user tries to drag a shared-folder into a folder they created Box attempts to… more

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   0 comments  ·  Collections  ·  Delete…  ·  Admin →
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3. Dashboard

   There should be a Box Dashboard that people stay on all day. Emailed @mentions are not effective

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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4. Email Notifications for Viewers

   Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.

   We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.

   The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all uploads would remove the importance of notifications on the few folders that need to be tracked.

   If a user has "viewer" access to a folder, they should be able to enable notifications regarding uploaded files to that folder.

   Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.

   We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.

   The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all uploads… more

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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5. BCC Email Archive to be set at the user / group level to avoid having to capture a ton of emails for people that don't need to be monitored

   Allows for greater granularity

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   1 comment  ·  Governance  ·  Delete…  ·  Admin →
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   not planned  ·  AdminPauline C. (Product Manager, Box) responded

   Would need to understand the use case more.

6. Filter folders that user can access by Access level in the Users & Groups tab

   Currently, all folders that a managed user may or may not have access to appear in the 'Edit User Access permissions' panel. There should be a filter for the Access level - so that eg. folders with Access level 'None' do not come up.

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7. Allow secondary email addresses to be searched when @-mentioning
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   not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Enhance Box Reports to store metadata (parameters used) in output folder

   Box Admin users regularly run several reports in a day or week, and may not read the content until days after run, and is difficult to identify the purpose it was run for, and the parameters used.

   It would be helpful, and not difficult to do, for Box to save the parameters used when creating a report, and perhaps offer users a free-text field to store (at the time it is run) the reasons why it was being run

   The following details should be available to view, when a report is completed:
   - report type (eg Box Sign, Classification, Collaborations, Folders and files, User activity etc)
   - columns selected, users and groups selected, affected files and folders selected, action types selected

   It should be possible to store these for output with report, since there is an option to save these report filters for future use

   Box Admin users regularly run several reports in a day or week, and may not read the content until days after run, and is difficult to identify the purpose it was run for, and the parameters used.

   It would be helpful, and not difficult to do, for Box to save the parameters used when creating a report, and perhaps offer users a free-text field to store (at the time it is run) the reasons why it was being run

   The following details should be available to view, when a report is completed:
   - report type (eg Box Sign, Classification, Collaborations,… more

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9. Request to increase the maximum number of users to be enabled with [Enable for select users and groups] for [Mark for Offline] in Box Drive.

   I want to enable [Mark for Offline] for Box Drive and release it for some users. However, the number of users we want to register exceeds the upper limit of 100, so we would like to request to increase the upper limit of [Enable for select users and groups]. We believe this update would improve the useability and increase the efficiency among the users.

   (Japanese)
   Box Driveの [Mark for Offline]機能を有効にし、一部のユーザーに対して有効化したいが、上限値となる100名を超えて登録したいため、[一部のユーザーに対して有効化]選択時の上限値を増やして欲しい。
   利便性も向上し、業務効率化に繋がるため、実現に向けてぜひ対応してほしい。

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Anonymous

    We need a completely anonymous comment feature.
    Current anonymous comments have the flaw that the comment poster can be found via the mentions feature.

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11. Mouseover details for Sharing panel

    At least for the +X Groups, allow a mouse over to reveal the groups that make up the +X Groups list.

    A bonus feature would be for the same function to show who are members of the groups listed in the Sharing Details pane

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12. Add multiple branding options for different groups within single EID to streamline billing and EID consolidation
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    not planned  ·  Adminpshekar (Product Manager, Box) responded

    We are looking at different ways to ease the consolidation of different EIDs. However, this is unlikely to be approached from the perspective of changing branding options by groups.

13. I would like to automatically set some options when creating a Box user. This is more about options in the Account settings.

    We are currently provisioning automatically BOX users via our IDP and SAML assertion.When a user is added to an Active Directory group, his BOX account is automatically created.

    I would like to automatically set some options when creating a BOX user. This is more about options in the Account settings. For example : country, number of lines displayed by page, default homepage…

    Having particular attributes or API calls to manage these issues would fulfill the need.

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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14. Lite Users added to Groups when rolled in as a managed user

    When lite users are rolled in, the admins would like to have the ability to add users to groups within the WebApp UI, instead of having to add users to groups 'AFTER' they are rolled in

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    not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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15. Make web app uploader better at handling file changes.

    I just uploaded a bunch of photos and realized a couple of them were the wrong rotation, so I corrected that while the upload continued.

    When I checked the files on box, I found that every one of the files I had just uploaded had gone to version 2, even though they were new to box, and I only changed 2 of the 12 files. Indeed, due to the timing, one of the photos that I rotated was still the wrong way round, even though it had gone to version 2.

    It seemed like box attempted a naive sync of the entire upload set, detected that some files had changed, so decided to upload them all again (though I can't confirm whether they were actually uploaded again, or whether some other process made the new version - I wasn't looking that closely).

    There's no obvious concept of group consistency, so each file should be treated individually in respect of changes. I don't expect box to automatically create a new version of a file when there is no difference to store (if a user uploads the same file twice, maybe that would be okay, or something to confirm with the user, but box should not do it itself).

    I also had one occasion where the uploader stalled when I renamed a folder that was being uploaded - files in the folder that was renamed were stuck at 0% in the uploader and each one had to be cancelled individually. Assuming the uploaded cannot spot the name change, perhaps the uploaded could detect that the file/folder is no longer present, and present it as a failed upload, or retain folder structure in the uploader, so it's possible to cancel upload of the folder and its contents in one click.

    I just uploaded a bunch of photos and realized a couple of them were the wrong rotation, so I corrected that while the upload continued.

    When I checked the files on box, I found that every one of the files I had just uploaded had gone to version 2, even though they were new to box, and I only changed 2 of the 12 files. Indeed, due to the timing, one of the photos that I rotated was still the wrong way round, even though it had gone to version 2.

    It seemed like box attempted a naive sync of… more

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16. Ability to control what file information is visible when viewing file list

    Some users have mentioned that it is more important to them to see the entire file name rather than have it truncated and see the timestamp and other details. The ability to choose what is visible on this page might be one way to resolve this.

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    not planned  ·  tosin responded

    This is an intentional design decision. We will re-evaluate with additional user feedback.

17. Large Folder Operations dashboard with status, ETA, rollback, and reporting

    Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.

    During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.

    A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.

    Proposed Capabilities

    -Status Tracking — show all active or queued large folder transfers (ownership, move, or copy) across the enterprise.

    -Estimated Time Remaining (ETA) — progress percentage and item counts to completion.

    -Rollback / Reverse Option — controlled, reversible transfer to restore ownership or hierarchy state if initiated in error.

    -Reporting & Audit — exportable logs of who initiated the transfer, when, and what content was affected (including item counts and folder IDs).

    -Workaround report - For parent folders with lots of subfolders and objects at the transferred level, a Google Sheet or CSV export with the Box file name, Box path (and recursive level), as well as the Box URL would be helpful to send to stakeholders to utilize to maintain business as usual by navigating to the Box link directly.

    -Workaround permissions - A temporary Box Group can add the users at the parent level and be added to the destination owner's folder during the transfer to maintain permissions as an option before the transfer.

    Value

    -Prevents cascading, unintended ownership changes on large hierarchies.

    -Gives admins real-time insight into progress and impact of long-running operations.

    -Enables proactive response in case of accidental or malicious large-scale content moves.

    -Reduces reliance on Support escalation for backend job status checks.

    Example Use Case

    A content move initiated on a single folder propagated recursively to millions of objects due to inherited permissions and ownership promotion. A dashboard with visibility and rollback would have allowed early detection and controlled recovery without requiring Support intervention.

    Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.

    During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.

    A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.

    Proposed Capabilities

    -Status Tracking — show all active or queued large folder transfers (ownership, move, or… more

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18. when uploading to Box from the docusign integration it would be nice to keep things grouped in a folder rather than individually
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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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19. Enable Bulk Import of User Activity Report Schedule Settings via CSV

    In our company, we create dedicated folders for each project to manage personal information.
    For each project folder, we export a User Activity Report related to file management and share it with the inspectors responsible for each project on site.
    Since this task needs to be performed regularly, we use the schedule feature of the report.

    Because the "Affected Folders and Files," "Invite as Viewer," and "Repeat Every" differ for each project, we have to manually configure the Schedule Report settings one by one for each case.
    Currently, with Box's reporting feature, it is not possible to batch configure these settings.
    As a result, a significant amount of effort is required to perform the initial setup of the report schedules.

    If a feature were implemented that allows importing the output conditions (filter settings) of the User Activity Report from a CSV file, we believe it would be possible to reduce this workload.
    The intended user experience is similar to the bulk addition of users.

    Reference: Adding Managed Users:
    https://support.box.com/hc/en-us/articles/360043691614-Adding-Managed-Users#:~:text=To%20add%20multiple%20managed%20users:

    [Example] The following information could be imported into Box via CSV:

    Columns: (Date, User Name, User Email, IP Address, Action, Affected, Affected ID, Size, Parent Folder, Details)
    Users or Groups (optional):
    Affected Folders and Files:
    Date Range:
    Action Types: (Enter the type of action you want to check)
    Save Report Filters (optional):
    Invite as Viewer (optional):
    Schedule Report (optional):
    Start Date:
    Repeat Every:
    End Date:

    ＜CSV 経由でユーザーアクティビティレポートのスケジュール設定を一括インポートする＞

    弊社では、個人情報管理のため、専用フォルダを案件毎に作成しています。
    その案件フォルダ毎にファイル管理に関するユーザーアクティビティレポートをエクスポートし、現場の各案件の点検者に連携しています。
    また、この作業は定期的に必要となるため、レポートをのスケジュール機能を利用しています。

    「対象のフォルダ」「共有先」「出力頻度」は案件ごとに異なるため、レポートのスケジュール設定をひとつずつ手作業で行わなければなりません。
    現状、Boxのレポート機能では、これらの設定を一括で行うことができません。
    そのため、レポートのスケジュールを初期設定するのにかなりの工数を取られています。

    ユーザーアクティビティレポートの出力条件(フィルタ設定)をCSVファイルから取り込めるような機能が実装されれば、工数を削減可能と考えます。
    ※ユーザーの一括追加時の操作感をイメージしています。

    参考：管理対象ユーザーの追加
    https://support.box.com/hc/ja/articles/360043691614-%E7%AE%A1%E7%90%86%E5%AF%BE%E8%B1%A1%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E3%81%AE%E8%BF%BD%E5%8A%A0#:~:text=%E8%A4%87%E6%95%B0%E3%81%AE%E7%AE%A1%E7%90%86%E5%AF%BE%E8%B1%A1%E3%83%A6%E3%83%BC%E3%82%B6%E3%83%BC%E3%82%92%E8%BF%BD%E5%8A%A0%E3%81%99%E3%82%8B%E3%81%AB%E3%81%AF%E3%80%81%E6%AC%A1%E3%81%AE%E6%89%8B%E9%A0%86%E3%81%AB%E5%BE%93%E3%81%84%E3%81%BE%E3%81%99%E3%80%82

    【例】以下情報をCSVでBoxに取り込み可能
    ・列：(日付,ユーザー名,ユーザーのメールアドレス,IPアドレス,操作,対象,影響を受けるID,サイズ,親フォルダ,詳細)
    ・ユーザーまたはグループ (省略可)：
    ・対象のフォルダとファイル：
    ・日付範囲：
    ・操作の種類：(確認したい操作の種類の名称を入力)
    ・レポートフィルタを保存 (省略可)：
    ・ビューアーとして招待 (省略可)：
    ・レポートのスケジュール設定(省略可)：
    ・開始日：
    ・繰り返す間隔：
    ・終了日：

    In our company, we create dedicated folders for each project to manage personal information.
    For each project folder, we export a User Activity Report related to file management and share it with the inspectors responsible for each project on site.
    Since this task needs to be performed regularly, we use the schedule feature of the report.

    Because the "Affected Folders and Files," "Invite as Viewer," and "Repeat Every" differ for each project, we have to manually configure the Schedule Report settings one by one for each case.
    Currently, with Box's reporting feature, it is not possible to batch configure these… more

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20. Customization of error message in Azure

    With other providers, it is possible to customize the error message that users get when they are invited to create a Box account without being part of a security group and having auto-rolling on.

    As the error message creates a lot of confusion, it would be great if we could replace the message with something customized in order to give clear instructions to the users as to what steps need to be taken to create a new Box account with that particular email domain.

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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    not planned  ·  jfan responded

    Thank you for your submission. However, this does not have enough demand in order to be prioritized.

    We will reconsider with additional use cases.