9819 results found

1. Need more explanation for "Unknown IP" on User Activity Report

   It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

   Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
   The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

   If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it is a legit IP address.
   If it falls into "Spoof an IP address" or "Use a VPN proxy", they might want to investigate how it happened on their end if needed.
   However, they can not find which pattern it falls into from just the "Unknown IP" description.

   For example, if the User Activity Report shows something like "Box internal IP" for "Use Box’s internal IP address" pattern, customers can tell that they don't have to worry as long as it shows "Box internal IP" since it was kicked by a legit IP address.

   This is an improvement request.

   It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

   Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
   The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

   If it falls into "Use Box’s internal IP address" situation, customers do not have… more

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2. Need more explanation for "Unknown IP" on User Activity Report

   It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

   Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
   The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

   If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it is a legit IP address.
   If it falls into "Spoof an IP address" or "Use a VPN proxy", they might want to investigate how it happened on their end if needed.
   However, they can not find which pattern it falls into from just the "Unkown IP" description.

   For example, if the User Activity Report shows something like "Box internal IP" for "Use Box’s internal IP address" pattern, customers can tell that they don't have to worry as long as it shows "Box internal IP" since it was kicked by a legit IP address.

   This is an improvement request.

   It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

   Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
   The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

   If it falls into "Use Box’s internal IP address" situation, customers do not have… more

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3. Ability to edit shared link settings on Desktop

   Currently, the only way to generate a shared link on Desktop is to generate the default style link (i.e. shared only within your company).

   In order to get to the share settings window dialogue, you currently need to open the file on web.

   It would be great to incorporate the share window dialogue natively in PC/Mac. This is a common feature currently available on OneDrive, Dropbox, Google Drive.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Notifications + Override ability for Folder Owners when a folder is Deleted by a Collaborator

   When in Box Drive, collaborators can inadvertently delete a large folder, even if they don't own that folder. Before the folder is able to be deleted, the owner of the folder should receive a notification with a warning (e.g. Jane Doe is about to delete your files) and the owner should have the ability to override the action. In the case where the Owner is no longer at the company, there should be an Admin warning and ability to override the action.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Set default on how to display a link

   I'm not sure when this was added, I didn't see it in the release notes. But when pasting a link into a Box Note, there are now options on how the link is to be displayed. It defaults to "Display Link Title". Can you please add a setting to change that default to another option?

   "Display as URL" is far more useful when you are pasting links (for example) from Jira or ServiceNow, where "Display Link Title" only says "Jira" every time, forcing you to go into each link and changing it to URL to see every link.

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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6. Add a normal Search Bar to Hubs

   The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
   We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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7. Access Policy to Restrict Access to Specified Groups

   With Hubs, users' ability to add content to a Hub increases the chance of accidentally giving access to unintended internal users. For sensitive content, it would be nice to be able to have an access policy applied to specific classification that restricts document access to users in specific groups to prevent internal data leakage.

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   0 comments  ·  Shield  ·  Edit…  ·  Delete…  ·  Admin →
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8. Create a New Folder Bugs - cursor not in text box, no return to create

   Sometime in the last month, there was a UI update with Box that changed how creating a New Folder functions. Now, when creating a new folder, the cursor does not start in the name box, so you have to manually click into the box to start typing. Secondly, you can no longer press enter/return to create the folder; you have to drag your cursor and click the "create" button. This combination has been a frustrating change for seemingly no reason. Renaming a folder still automatically lets you type in names and press return to create, so it's definitely an accidental bug. Please fix asap!

   Sometime in the last month, there was a UI update with Box that changed how creating a New Folder functions. Now, when creating a new folder, the cursor does not start in the name box, so you have to manually click into the box to start typing. Secondly, you can no longer press enter/return to create the folder; you have to drag your cursor and click the "create" button. This combination has been a frustrating change for seemingly no reason. Renaming a folder still automatically lets you type in names and press return to create, so it's definitely an… more

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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9. Create folders in bulk by a specific destination folder using Relay at run time.

   Hello,

   As an example for you: our practice uses box.com for our architectural packages. Currently when we want to create a new project folder with specific names and sub folders we have to duplicate an existing set of folders and rename them all then move them to a new location.

   It would be helpful if Box Relay could let users choose a destination folder in Box at run time as part of a “Project folder creation” workflow.

   For example, during a form submission (or via a simple pop-up), the user could browse/select where the new project folder—and its standard subfolders—should be created.

   Right now, Relay requires the destination folder to be predefined in the workflow. That means we have to create a separate form/workflow for each client or brand just to point to a different parent folder.

   What we need is a single Relay workflow that:

   • Collects the project details,
   • Creates the standard folder/subfolder structure,
   • Applies naming/renaming rules, and
   • Lets the user select the correct client/brand destination folder each time.

   Hello,

   As an example for you: our practice uses box.com for our architectural packages. Currently when we want to create a new project folder with specific names and sub folders we have to duplicate an existing set of folders and rename them all then move them to a new location.

   It would be helpful if Box Relay could let users choose a destination folder in Box at run time as part of a “Project folder creation” workflow.

   For example, during a form submission (or via a simple pop-up), the user could browse/select where the new project folder—and its standard… more

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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10. Box Drive

    When using Box Drive,the maximum file size that can be copied is limited to 50GB.I would like this restriction to be removed.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box for Salesforce app: enable conditional display of another record's folder rather than creating a new folder for a particular record

    Enable conditional display of another record's folder rather than creating a new folder for a particular record. Ideally, this would be able to be done in the lightning page when you add the Box component to the page, by allowing the admin to select a record field, or a related record's field (not just a label) where the folder id is stored.

    Use case: allowing a parent record's folder to show in all of its children so that all of the documents related to the parent are stored in a single place.

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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12. I am a fan of central management of users. One feature is the admin's ability to create password for the accounts.

    As long as I have known box, there should be a feature that allows the admin of the company account. to create users and assign their passwords. This is a key factor in central management and control. It is almost a red flag for me, on implenetation.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. When using Hubs for content management, a search bar would be stellar!

    Include a function to search within a Hub for specific terminology. This would make it more user-friendly for all stakeholders in an organization using Hubs for content management.

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. "Bob has accepted the invitation to..." (x1000)

    Getting these automatic emails each time a folder is shared bogs down my notifications. Is there anyway I can turn these specific notifications off? Alternatively, could I please disable the "Automatically accept initiations" setting for the company as admin?

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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15. Box Preview - Support native preview of .XLSB format

    For regulatory requirements, users are required to have the 'Previewer' access level on certain content to avoid Download permissions.

    However, this means the user is unable to use Excel Online Previewer (due to this requiring 'Download' permission), nor open the file in another editor.

    Unlike the .XLSX or .XLSM formats, .XLSB files do not generate a PDF conversion, which makes these files fully inaccessible to Previewers.

    The request is for .XLSB files to be supported in Box's native Content Preview.

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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16. Visualizing Template Usage and Deletion within the Tenant

    In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

    However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
    If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

    These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
    We request a feature in the Admin Console’s Relay Templates list view to display the “Last Used” date and enable selecting older templates for bulk deletion.

    〈テナント内テンプレートの利用状況可視化と削除機能の実装〉
    Box Relayでは、ユーザーが作成したワークフローをテンプレートとして公開することでテナント内の他のユーザーも利用することができます。
    しかし、社内で長い間利用されていないテンプレートを削除したいとき、そのワークフローを作成したユーザーに公開取り消し/削除を依頼しなければならず、手間がかかります。社内に不要なワークフローが残り続けてしまうと、画面が煩雑になり管理も大変になります。

    テナントで長期間利用されていないテンプレートを可視化し、管理者が公開取り消しや削除を実施できれば上記問題は解決します。
    管理コンソールのRelayテンプレートの一覧画面で、テンプレートの最終利用日を表示し、古いものを選択して一括で削除をできるような機能実装をお願いします。

    In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

    However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
    If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

    These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
    We request a feature in the Admin… more

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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17. Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated with the introduction of the seamless login feature.

    [和訳]
    テナント全体にBox for Office共同編集機能を有効化している状態で、
    ユーザーごとにマクロ利用やエコソリューション利用に伴い、共同編集と個人編集を使い分けしている。
    しかし、シームレスログイン機能の導入に伴い、個人編集で利用しているユーザーに対してもファイル編集時に都度Boxへのアクセス許可を求める画面が表示される。
    この表示が出ないようにするには、管理者側にて管理コンソールから共同編集機能を利用しないユーザーに対して、
    都度無効に設定をする必要があるが、管理者側の負担が増えている。
    よって、シームレスログイン機能導入に伴うBoxへのアクセス画面表示の表示/非表示を選択できるようにしてほしい。

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated… more

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18. Separate Auto Accept Collaboration Setting: Internal vs External invites

    Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.

    This is filed on behalf of CK Lim, from Box CSM, C.A. Smith

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. Add metadata to files uploaded via a box form.

    We are using box forms, doc gen and relay to create construction site walks summaries. We then use Box Extract to add metadata to the summary. Part of the site walk is uploading photos of issues found during the walk. I would like to be able to apply metadata from the summary to any photos uploaded from the same form. It would be things like the Property Name, Date of Site Walk and Who took the photos. Since all of these vary from one site walk to the next, I don't know of a way to, other than manually or with API's, of applying this data to a photo.

    We are using box forms, doc gen and relay to create construction site walks summaries. We then use Box Extract to add metadata to the summary. Part of the site walk is uploading photos of issues found during the walk. I would like to be able to apply metadata from the summary to any photos uploaded from the same form. It would be things like the Property Name, Date of Site Walk and Who took the photos. Since all of these vary from one site walk to the next, I don't know of a way to, other than manually or… more

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    0 comments  ·  Box Extract  ·  Delete…  ·  Admin →
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20. New Folder Box Keyboard Usage

    With the most recent update, when starting a new folder in the new folder dialogue box that pops up, you now can't start typing immediately in the name field without clicking into it. Also, pressing Enter does not trigger the "create" button like it once did. This makes working in Box much slower since you have to click around to do anything instead of just using the keyboard.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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