9992 results found

1. Request for AI Unit Usage Limits by User and Group

   We would like the ability to control AI Unit consumption at both the user and group levels.
   Currently, AI Unit usage can be difficult to manage across different departments and user types. We would like administrators to be able to:

   Set AI Unit usage limits for individual users
   Set AI Unit usage limits for groups or departments
   Receive alerts when usage approaches configured limits
   Prevent excessive AI Unit consumption and improve cost control

   This enhancement would help organizations govern AI usage more effectively and allocate resources according to business needs.

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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2. Request for a Role That Can Manage Collaborators Without Access to Folder Settings

   We would like to request an enhancement to Box's permission model.
   Business Requirements
   Our organization has the following requirements:

   Delegate collaborator management to designated power users.
   Restrict folder configuration and administrative settings to the IT department only.

   Current Limitation
   Currently, we cannot satisfy both requirements simultaneously with the existing roles.
   Option 1: Power Users as Co-Owners

   Power users can manage collaborators, which meets our first requirement.
   However, they can also modify folder settings, which conflicts with our governance policy.

   Option 2: Power Users as Editors with Collaborator Management Enabled

   Power users can manage collaborators without having access to all folder settings.
   However, general users must be assigned roles such as Viewer Uploader.
   As a result, general users are unable to delete files, which does not meet our operational requirements.

   Requested Enhancement
   To address these challenges, we would like Box to provide one of the following:

   A new role similar to Co-Owner that can manage collaborators but cannot modify folder settings.
   A granular security or permission setting that allows administrators to:

   Grant collaborator management privileges, while
   Restricting access to folder configuration and administrative settings.

   This enhancement would enable organizations to delegate day-to-day access management while maintaining appropriate governance and control over folder settings.
   Thank you for considering this request.

   We would like to request an enhancement to Box's permission model.
   Business Requirements
   Our organization has the following requirements:

   Delegate collaborator management to designated power users.
   Restrict folder configuration and administrative settings to the IT department only.

   Current Limitation
   Currently, we cannot satisfy both requirements simultaneously with the existing roles.
   Option 1: Power Users as Co-Owners

   Power users can manage collaborators, which meets our first requirement.
   However, they can also modify folder settings, which conflicts with our governance policy.

   Option 2: Power Users as Editors with Collaborator Management Enabled

   Power users can manage collaborators without having access to all… more

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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3. Implement XAA for Box GCP

   Implement XAA for Boc GCP so users using their own private AI tools cannot link/authenticate them with their own Box Enterprise (work) instance.

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. Please review the reordering of menu items and consider using a pop-up display.

   Because “Hide this folder,” “Share,” and “Update folder” are arranged vertically, users are more likely to click the wrong option during operation.
   In particular, a user trying to select “Share” may accidentally click “Hide,” causing the folder to disappear from the list and making it difficult to tell whether the folder was deleted by mistake or merely hidden.
   In addition, because no confirmation pop-up (reconfirmation message) is shown when “Hide” is clicked, there is insufficient protection to prevent accidental actions.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Metadata Save and Cancel options on folders

   I'd like to request to include the Save and Cancel option for Metadata on a folder.
   Metadata (retention) templates are applied immediately upon selection on a folder. Because the interface does not feature a secondary "Cancel" or "Save" button, the policy takes effect the moment the template is chosen (=added), making any subsequent cancellation irrelevant to the already-applied configuration. This behavior does not occur when adding metadata to individual files.

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   0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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6. Rotate PDF files within Box Sign

   There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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7. Add Ability to Filter by "Status" In User Details Report

   Refine User Details Report by adding user "status" as a filter

   3 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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8. Prevent LFO from occurring due to Box Relay

   When running folder actions (copy/move/delete) in Relay workflows, if the source or destination folder contains a large volume of content, that folder may become subject to LFO, causing files to be locked and preventing other users from accessing them.

   Therefore, when a user attempts to configure a flow with a folder that could be subject to LFO, we want to prevent unexpected LFO by clearly indicating on the flow creation screen that the workflow cannot be created due to LFO—for example, by displaying an error message or making the folder unselectable.

   〈Box RelayによるLFOの発生防止〉
   Relayのワークフローでフォルダアクション（コピー／移動／削除）を実行する際、コピー元またはコピー先のフォルダに大量のコンテンツがあると、そのフォルダがLFOの対象となり、ファイルがロックされて他のユーザーがアクセスできなくなる場合があります。

   そのため、LFOの対象になり得るフォルダをフローに設定しようとした時点で、フロー作成画面でエラーメッセージを表示する、または該当フォルダを選択不可にするなどの対策により、「LFOの影響で当該ワークフローは作成できない」ことを明確にし、想定外のLFO発生を防ぎたいと考えています。

   8 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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9. Add an Option to Hide Global IP Address in Box Sign Signature Logs

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign signature logs.

   〈Box Sign署名ログでグローバルIPアドレスを非表示にするオプションを追加する〉
   現在、Box Signで署名依頼を行うと、署名完了後に取得できる署名ログに署名依頼者のグローバルIPアドレスが表示されてしまいます。
   グローバルIPアドレスは会社の規定として機密情報として扱う重要な情報です。
   そのため、依頼先の相手が閲覧できる署名ログに表示されるのは非常に困ります。
   プライバシー保護や会社規定への準拠のため、Box Signの署名ログにグローバルIPアドレスが記録・表示されないようにする機能を実装してほしいです。

   Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

   In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

   For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign… more

   9 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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10. Automate Outcome Based on Metadata Field Change

    We would like an Automate outcome based on a change to a metadata field that was assigned in a previous outcome. An example would be in an HR recruiting workflow when the Role Stage metadata field changes to BC Complete a Send Notification outcome fires notifying applicable teams, HR, IT, Manager, etc. to begin preparations for the new employee.

    As it stands now, the only way we've found to do this is by assigning a task to the recruiter.
    
    The issue is that there are always multiple positions being worked at any given time and some positions take weeks or months to fill so the task stays open for this time, along with all others. this is confusing/frustrating for her.

    We would like an Automate outcome based on a change to a metadata field that was assigned in a previous outcome. An example would be in an HR recruiting workflow when the Role Stage metadata field changes to BC Complete a Send Notification outcome fires notifying applicable teams, HR, IT, Manager, etc. to begin preparations for the new employee.

    As it stands now, the only way we've found to do this is by assigning a task to the recruiter.
    
    The issue is that there are always multiple positions being worked at any given time and some positions take weeks or… more

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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11. Enable Metadata Cascading and Autofill on Folders

    It would be very helpful to have the ability to enable cascading and autofill on folders when a metadata template is added as an outcome. In our case, we create new folders for each new position requested and being able to automate the process of applying a metadata template to files added to the folder and then have the metadata populated would be save a lot of time and effort for our HR team.

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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12. Box Doc Gen Outcome Doesn't Keep Values

    Using the Doc Gen outcome in Automate, we've found that when a change is made to a Doc Gen template, an update to the workflow outcome is required. This is expected behavior. However, performing that update causes all previously assigned field values to be cleared, requiring the user to manually reassign each one — even when the template change had no effect on any variable or field mapping.
    We have several Doc Gen templates with more than 50 fields, and a few exceeding 70. Reassigning all values each time a minor change is made is not practical at scale. Until this is addressed, we will be unable to migrate many of our existing Relay workflows to Automate. Thank you.

    Using the Doc Gen outcome in Automate, we've found that when a change is made to a Doc Gen template, an update to the workflow outcome is required. This is expected behavior. However, performing that update causes all previously assigned field values to be cleared, requiring the user to manually reassign each one — even when the template change had no effect on any variable or field mapping.
    We have several Doc Gen templates with more than 50 fields, and a few exceeding 70. Reassigning all values each time a minor change is made is not practical at scale. Until… more

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    0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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13. Put all bullets, numbering, alignment , and highlight buttons on the toolbar

    When using Box Notes it is very annoying to have to click an additional dropdown every time I need to add bullets/numbering or change text in my document. There are only 3 options for bullets and numbering and 4 for alignment; could we just put them all on the toolbar, at least when space allows? It's a really thick toolbar as-is; many ways to arrange it. But the extra clicks all the time is frustrating. Highlight should also be pulled out from text color, especially since it doesn't remember that you were working in the highlight section the next time you click it.

    When using Box Notes it is very annoying to have to click an additional dropdown every time I need to add bullets/numbering or change text in my document. There are only 3 options for bullets and numbering and 4 for alignment; could we just put them all on the toolbar, at least when space allows? It's a really thick toolbar as-is; many ways to arrange it. But the extra clicks all the time is frustrating. Highlight should also be pulled out from text color, especially since it doesn't remember that you were working in the highlight section the next time… more

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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14. Schedule Retention Policy Disposition Report

    There are several common reporting capabilities which appear to be missing from Retention / Disposition reports:

    1. Ability to name & save a report configuration for future re-use

    2. Ability to schedule a report to be run regularly - Seems like a no-brainer for topics like disposition, which inherently continuously needs review as content falls out of retention

    3. Ability to collaborate individuals on a report so that business stakeholders can review regularly scheduled reports without needing an admin

    1 vote

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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15. Allow Specification of Signer Assignment in Create Box Sign request API

    When creating a Box Sign request currently, the user is limited to setting "isdocumentpreparationneeded": true if they want to assign people to specific fields. The API can be enhanced to allow the API caller to specify which signer is assigned to which field. I imagine it would be similar to the "prefilltags" feature of the API. You can specify which field you want to prefill based on the "documenttagid" (reference image below). It can be similar to this but instead you map the email of the person to the field they are assigned to.

    In short, the API allows the caller to:
    - Specify which fields a signer must fill out, based on the template.
    - Not require document preparation so the process can be more automated.

    When creating a Box Sign request currently, the user is limited to setting "isdocumentpreparationneeded": true if they want to assign people to specific fields. The API can be enhanced to allow the API caller to specify which signer is assigned to which field. I imagine it would be similar to the "prefilltags" feature of the API. You can specify which field you want to prefill based on the "documenttagid" (reference image below). It can be similar to this but instead you map the email of the person to the field they are assigned to.

    … more

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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16. AI chart interpretation, and visual element recognition

    OCR capabilities, chart interpretation, and visual element recognition would allow us to combine image-derived data with text analysis for truly comprehensive insights on image

    4 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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17. Bulk grant and remove permissions to Box Hub.

    When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
    The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
    For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
    It would take too much time and effort to do all of this manually, one by one.

    [日本語訳]
    BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
    BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
    現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
    一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
    これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。

    19 votes

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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18. Run Platform Activity Report by Client ID or App Name

    Would like to run a Platform Activity Report by client ID or App Name specifically, as App ID is not always easily accessible.

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19. on copy/move, include filepath display

    When moving/copying a file, it would be very helpful to show the filepath of a potential destination folder, IN the search window.

    Our folder structure includes folders with similar names, or parts of a name or phrase. Without being able to see the filepath, we're more likely to choose the wrong one. Then the only way to go back is either navigate through the folder tree (too many clicks) or start the entire process over (repeats the search).

    Additionally, move/copy search brings back results for individual files which are understandably unselectable. The problem is, there are often additional folder options buried within the long list of individual files and it may seem at first that the folder isn't available. This slows our users down.

    When moving/copying a file, it would be very helpful to show the filepath of a potential destination folder, IN the search window.

    Our folder structure includes folders with similar names, or parts of a name or phrase. Without being able to see the filepath, we're more likely to choose the wrong one. Then the only way to go back is either navigate through the folder tree (too many clicks) or start the entire process over (repeats the search).

    Additionally, move/copy search brings back results for individual files which are understandably unselectable. The problem is, there are often additional folder options… more

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. reassign tasks

    The ability to reassign an approval task on a document that is assigned to me as well as be able to reassign the task as the person creating the task. Our approval flows are very dynamic and when people are OOO or busy they often need to reassign to someone else to not hold up our processes.

    2 votes

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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