9865 results found

1. AI chat history should be saved

   Any AI chat history, whether on a document(s) or in a Hub, is not saved in the same way other AI platforms do (ex, ChatGPT, Google Gemini, CoPilot, Perplexity, etc.). Retaining the chat history will improve efficiency in future conversations and improve personalization. This seems to be the biggest flaw/miss in the rollout of Box AI.

   25 votes

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   on roadmap  ·  1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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2. Ability to filter fields within a table

   It would be helpful to be able to filter tables created in boxnote to eliminate noise and avoid having to utilize spreadsheets.

   7 votes

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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3. Date and TimeStamp - Box Sign

   Add date and timestamp on the signature field is currently and enterprise setting. The user would like for this to be user facing, instead of enterprise wide. So that individual users could choose to toggle on or off. Or specific users and groups

   5 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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4. Allow a table in Box Forms

   Allow a table in Box Forms to make entry easier for end users with copying and pasting

   5 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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5. Enable branching from any point in a previous Box AI Home conversation

   ▼What problem could Box solve for you?
   Box AI Home provides session history and allows users to view and resume previous sessions. However, when users revisit a past conversation, they need the ability to branch from a specific point in the conversation and ask a new follow-up question without overwriting or altering the original conversation flow.

   Today, users may have long-running Box AI conversations involving multiple files, folders, or Hubs as sources. In many business scenarios, a user may want to go back to an earlier answer or question and explore a different direction from that exact point. For example, after asking Box AI to analyze a set of documents, the user may later realize that they want to ask a different follow-up question based on the third answer in the conversation rather than continuing from the latest answer.

   ▼Requested enhancement
   Please add a feature in Box AI Home that allows users to:

   1. Open a previous session from session history.
   2. Select any prior message or response in that conversation.
   3. Start a new question from that point.
   4. Automatically create a new branched conversation or new session, while preserving the original conversation unchanged.
   5. Clearly show that the new session was branched from the original session, ideally with a reference back to the source session and the selected branch point.

   ▼Business impact / use case
   This would improve productivity for users who conduct complex document analysis, legal review, policy review, research, proposal creation, or multi-document summarization using Box AI Home. Users would be able to explore multiple analytical paths without losing the original conversation context.

   This is especially important for enterprise use cases where AI conversations are used iteratively. Without branching, users must either continue from the latest point, manually recreate context, or start from scratch. This creates unnecessary friction and increases the risk of inconsistent analysis.

   ▼Expected outcome
   Users can safely explore different lines of questioning from earlier points in a Box AI Home conversation, while keeping the original session intact. This would make Box AI Home more useful as a persistent, auditable workspace for enterprise AI workflows.

   ---

   Box AI Homeの過去の会話において、任意の箇所から分岐して新しい質問を開始できるようにしてほしい

   ▼Boxに解決してほしい課題
   Box AI Homeでは、セッション履歴から以前のセッションを表示・再開できます。一方で、過去の会話を参照した際に、会話の最後から再開するだけでなく、会話の途中にある任意の質問・回答の時点に戻り、そこから新しい質問を行って別の会話として分岐できる機能が必要です。

   Box AI Homeでは、複数のファイル、フォルダ、Hubをソースとして、長い会話を通じて分析や要約を行うケースがあります。そのような場合、後から「この時点の回答を起点に別の観点で質問したい」「最新の回答からではなく、途中の回答から別ルートで検討したい」といったニーズが発生します。

   ▼要望内容
   Box AI Homeに以下の機能を追加してほしいです。

   1.セッション履歴から過去の会話を開く。
   2.過去会話内の任意の質問または回答を選択する。
   3.その時点を起点として新しい質問を開始する。
   4.元の会話を変更・上書きせず、新しい分岐会話または新しいセッションとして保存する。
   5.分岐元のセッションおよび分岐した位置が分かるように表示する。

   ▼業務上の効果・ユースケース
   この機能により、Box AI Homeを利用した複雑な文書分析、法務レビュー、規程確認、調査、提案書作成、複数文書の要約といった業務の生産性が向上します。

   現状では、過去の会話の途中から別の検討を行いたい場合でも、最新の会話末尾から続けるか、手動で文脈を再作成するか、新しいセッションを最初から作成する必要があります。これは作業効率を下げるだけでなく、分析の一貫性を損なう可能性があります。

   ▼期待される結果
   ユーザーは、元の会話を保持したまま、過去の任意の会話ポイントから安全に別の質問・分析ルートを開始できるようになります。これにより、Box AI HomeはエンタープライズAI業務における、より実用的で継続性のあるワークスペースになります。

   ▼What problem could Box solve for you?
   Box AI Home provides session history and allows users to view and resume previous sessions. However, when users revisit a past conversation, they need the ability to branch from a specific point in the conversation and ask a new follow-up question without overwriting or altering the original conversation flow.

   Today, users may have long-running Box AI conversations involving multiple files, folders, or Hubs as sources. In many business scenarios, a user may want to go back to an earlier answer or question and explore a different direction from that exact point. For… more

   4 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Enable selecting files stored in Box directly in File Requests

   Currently, file request links only allow you to upload files from local folders.
   This is convenient if you use Box Drive, but users who rely solely on the browser have to download files from Box and then re-upload them via the file request link.

   I would like the file selection for file requests to allow choosing not only folders on the PC, but also files already stored in Box directly from the browser interface.

   〈ファイルリクエストでBox内ファイルを直接選択可能にしたい〉
   現在、ファイルリクエストリンクでは、ローカルフォルダ内のファイルしかアップロードできません。
   Box Drive を利用している場合は便利ですが、ブラウザのみを利用するユーザーは、いったん Box からファイルをダウンロードしてから、ファイルリクエストリンクへ再度アップロードする必要があります。

   ファイルリクエストでアップロードするファイルの選択時に、PC上のフォルダだけでなく、ブラウザ画面から Box 内に保存されているファイルも直接選べるようにしてほしいです。

   •  

   13 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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7. Export Metadata from Apps Views

   Export Metadata from Apps Views to CSV, XLSX, PDF

   38 votes

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   on roadmap  ·  4 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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8. Signer to add fields to the signature request additionally to those added by sender

   When using BoxSign, there are many cases where the requester will add additional fields.
   In such a situation, there are times when signers themselves would like to add new fields, but they are unable to do so, and many voices are voicing concerns about the lack of convenience across the company.
   We would like to request the implementation of this feature to improve convenience.

   BoxSignを使用する際に署名リクエスト者がフィールドを追加するケースが多々あります。
   その状況下で署名者自身でも新たなフィールドを追加したい時がありますが、追加することできず社内全体で利便性に欠けている声が多く上がっています。
   利便性向上のため本機能の実装をお願いしたいです。

   18 votes

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   1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Reverse Image Search

   Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.

   66 votes

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   researching  ·  4 comments  ·  Search  ·  Delete…  ·  Admin →
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10. I'd like the trash bin status to be reverted to the previous specification.

    Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
    Please refer to the attached image for the previous state.

    •  

    12 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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11. Support CrowdStrike integration to GovCloud

    Support CrowdStrike integration to GovCloud. Currently the integration with CrowdStrike Falcon only supports the commercial tenant of CrowdStrike and cannot interface with our GovCloud environment.

    9 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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12. More visibility of 'find and replace' feature

    Regarding the search and replace function in Box Note— beyond displaying it with Ctrl+F, are there any plans to make it more accessible, such as adding it to the three-dot menu (⋯) or another more visible location?
    The end users will find the feature and utilize it if they are not so familiar with shotcuts operation.

    Reference:
    https://support.box.com/hc/en-us/articles/50982800174355-New-Box-Note-features-more-updates-to-tables-navigation-and-more

    3 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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13. Limit the amount of data a user can delete

    There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
    However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.

    We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.

    〈ユーザーが削除できるデータ容量を制限する〉
    Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。

    ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。

    30 votes

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    researching  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. New shortcuts to AI in Box Notes

    A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
    https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
    I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
    It is a small thing, but it is troublesome, so I would like you to change the specification.
    Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
    Idea 2: Change the shortcut to something else instead of a blank (e.g. Ctl- blank)

    A new shortcut for Box AI for Box Notes has been released to display the AI prompt field when you enter a space at the beginning of a line in Box Notes.
    https://support.box.com/hc/en-us/articles/42854740437011-New-shortcuts-to-AI-in-Box-Notes
    I often type a space at the beginning of a line to lower a paragraph, and I had to clear the AI prompt field each time.
    It is a small thing, but it is troublesome, so I would like you to change the specification.
    Idea 1: Add configuration items to disable shortcuts in the admin console, registry, etc.
    Idea 2: Change the shortcut to something else instead… more

    21 votes

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    researching  ·  1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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15. I would like to be able to customzie the content preview window side bar

    Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great

    •  

    46 votes

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    researching  ·  4 comments  ·  Preview  ·  Delete…  ·  Admin →
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16. Exclude Specific Content from Box AI

    As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.

    101 votes

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    researching  ·  6 comments  ·  Box AI  ·  Delete…  ·  Admin →
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17. Box Seamless Login Permission Dialog Control. /Boxシームレスログイン許可ダイアログ制御

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated with the introduction of the seamless login feature.

    [和訳]
    テナント全体にBox for Office共同編集機能を有効化している状態で、
    ユーザーごとにマクロ利用やエコソリューション利用に伴い、共同編集と個人編集を使い分けしている。
    しかし、シームレスログイン機能の導入に伴い、個人編集で利用しているユーザーに対してもファイル編集時に都度Boxへのアクセス許可を求める画面が表示される。
    この表示が出ないようにするには、管理者側にて管理コンソールから共同編集機能を利用しないユーザーに対して、
    都度無効に設定をする必要があるが、管理者側の負担が増えている。
    よって、シームレスログイン機能導入に伴うBoxへのアクセス画面表示の表示/非表示を選択できるようにしてほしい。

    With the Box for Office co-authoring feature enabled for the entire tenant, users switch between co-authoring and individual editing depending on their use of macros or eco-solutions.
    However, following the introduction of the seamless login feature, a screen requesting Box access permission appears every time a file is edited, even for users utilizing individual editing.
    To prevent this display, administrators must individually disable the setting from the admin console for users who do not use co-authoring, which increases the burden on administrators.
    Therefore, we would like the ability to select whether to show or hide the Box access screen associated… more

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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18. No emails when a group is added to a Box Hub

    I was surprised that I accidentally triggered an email to all members when adding a group as a collaborator to a Box Hub- this does not typically happen with folders. I would like an option to suppress this.

    4 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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19. Resize Box AI Prompt Window

    Customer would like the ability to resize the Box AI Prompt Window that opens. They use multiple monitors and screens, and need to resize it in order to effectively view the long responses coming back from AI.

    12 votes

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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20. Tansfer Form Ownership

    I would like the ability to transfer forms to other users. Reasons below:

    1. If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.

    2. If initial set up is completed by an admin but then continually managed by another team.

    I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.

    29 votes

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    researching  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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