888 results found

1. Streamline process of adding collaborators to content

   Our users often create their own personal folders and then attempt to share them with their colleagues via shared links. If their colleague has not been added to the file/folder as a collaborator, they will hit a page that says "This shared file or folder has been removed or is unavailable to you." They will then email/message the content owner to request access and/or ask if they have the wrong link. This creates a lot of ad-hoc messages and emails.

   It would be great if there was some kind of real-time notification process wherein the content owner was prompted to extend access to the user who was attempting to access the file (ideally, via pop-up). Or, a button for the user to proactively request access to the content, which would trigger an in-app notification for the content owner.

   Our users often create their own personal folders and then attempt to share them with their colleagues via shared links. If their colleague has not been added to the file/folder as a collaborator, they will hit a page that says "This shared file or folder has been removed or is unavailable to you." They will then email/message the content owner to request access and/or ask if they have the wrong link. This creates a lot of ad-hoc messages and emails.

   It would be great if there was some kind of real-time notification process wherein the content owner was prompted to… more

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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2. We would like to be able to stop email notifications for annotations on Box Notes and files.

   Currently, when another user adds an annotation (without @mention) to a Box Note, an email notification is sent to the note owner even if email notifications are turned off in both the account and folder settings.

   Also, when documents are created from Relay templates, annotations added to those copied documents trigger email notifications to the Relay workflow owner, even if they are not directly involved.

   It would be very helpful if annotation notifications could (1) follow existing user/folder notification settings, and (2) be disabled or limited so that users do not receive large numbers of irrelevant emails (including those caused by Relay-generated files).

   Box Notes やファイルに追加された注釈（メンションなし）について、メール通知を停止できるようにしてほしいです。

   現在、アカウント設定とフォルダ設定の両方でメール通知をオフにしている場合であっても、他のユーザーがBox Noteに注釈を追加すると、@メンションされていない場合であっても、ノートの所有者にメール通知が送信されてしまいます。

   また、Relayのテンプレートからドキュメントが作成された場合、コピーされたドキュメントに注釈が追加されると、直接関与していないRelayワークフローの所有者にもメール通知が送信されてしまいます。

   つきましては、注釈の通知に関して以下の改善を行っていただけると大変助かります。
   (1) 既存のユーザーおよびフォルダの通知設定がBox Noteに正しく適用されるようにすること。
   (2) ユーザーが（Relayで生成されたファイルに起因するものを含め）無関係な大量のメールを受信しないよう、通知を無効化または制限できるようにすること。

   Currently, when another user adds an annotation (without @mention) to a Box Note, an email notification is sent to the note owner even if email notifications are turned off in both the account and folder settings.

   Also, when documents are created from Relay templates, annotations added to those copied documents trigger email notifications to the Relay workflow owner, even if they are not directly involved.

   It would be very helpful if annotation notifications could (1) follow existing user/folder notification settings, and (2) be disabled or limited so that users do not receive large numbers of irrelevant emails… more

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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3. Setting to be notified when a specific file, folder, or note is modified.

   We have a team that needs to be notified when a Note is modified. They are using comments to achieve this. It would be a great setting option to receive notifications on modifications to a specific file, folder or note.
   Please let me know if there is a solution for this that I am not aware of.

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   1 comment  ·  Notifications  ·  Delete…  ·  Admin →
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4. Error notification of Box Drive should be restricted only be related to files which the user has accessed or edited before.

   Or implement a new setting. Or implement a new setting to switch on/off to receive the error notifications.

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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5. Enable File Upload Notifications Programmatically

   Ability to turn on File Upload Notifications when programmatically creating a File Request. https://developer.box.com/reference/resources/file-request/

   This update allows users to do this manually but the API cannot turn on these notifications.
   https://pulse.box.com/forums/909778-help-shape-the-future-of-box?category_id=330844&query=Ability%20to%20turn%20on%20File%20Upload%20Notifications%20when%20programmaticly%20creating%20a%20File%20Request

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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6. Access Box AI via search bar. Generate Box AI insights from ALL internal Box content that I have permission to, not just individual files

   E.g. we have years of contracts and legal research on a variety of different issues - articles, contract templates, white papers, screenshots, etc.

   We would like to have Box AI trained on our own research and contracts, that can help generate contract clauses - like, "based on our own data, generate a warranty provision for a client that operates a SaaS data storage service" with a result that provides suggestions and Box links back to the documents where it found those suggestions.

   I believe there are legal tech companies rushing to create these kinds of legal tools, but we wanted to explore if Box AI would satisfy that basic scenario right from the source.

   E.g. we have years of contracts and legal research on a variety of different issues - articles, contract templates, white papers, screenshots, etc.

   We would like to have Box AI trained on our own research and contracts, that can help generate contract clauses - like, "based on our own data, generate a warranty provision for a client that operates a SaaS data storage service" with a result that provides suggestions and Box links back to the documents where it found those suggestions.

   I believe there are legal tech companies rushing to create these kinds of legal tools, but we wanted… more

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   1 comment  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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7. Option to send notifications when a change is made to a shared file

   Have an option to send notifications whenever a change is made to a shared file. I don't want this for every file all the time, but in certain situations this is very helpful - for example, when I'm asking people to add information to an Excel sheet.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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8. Only allow submission of an invite form if the custom text length is acceptable

   Regarding the new 254 character limit on custom messages in collaborator invites:

   If there is an invalid email address in the top field, it is highlighted with a red message and the invite cannot be sent until the exception is fixed.

   If there is an invalid message length in the bottom field, then it should be highlighted in red and the invite cannot be sent until the exception is fixed.

   Or, just prevent that field from containing more than 254 characters. Some sites include a "remaining characters" counter next to the window to make this limitation clear.

   The current user experience of allowing the form to be submitted and then responding with a failure banner is bad. I had a user today who thought she had invited people to a folder when she hadn't -- she had submitted the invite with a too-long custom message, switched tabs, and never saw the failure banner. She has reinvited them and followed up with an email containing the 350-character communication she needed them to receive about it.

   Regarding the new 254 character limit on custom messages in collaborator invites:

   If there is an invalid email address in the top field, it is highlighted with a red message and the invite cannot be sent until the exception is fixed.

   If there is an invalid message length in the bottom field, then it should be highlighted in red and the invite cannot be sent until the exception is fixed.

   Or, just prevent that field from containing more than 254 characters. Some sites include a "remaining characters" counter next to the window to make this limitation clear.

   The current user… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. Comment via Email Response

   We would like to be able to respond to comments via an email response when receiving a notification

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Add New Trigger under Signing Events for "Reassign Request"

    There are times when our users would like a recipient, who is not part of the signing chain, added as a CC if a document is reassigned to a different signer. It would be nice to have a new trigger option under Relay/Workflow /Signing Events for "Reassign Request" where, if a document is reassigned, we could add an Outcome that would Send a Notification to a particular acct.

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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11. Additional Sorting Options for Managed Users in Users & Groups

    I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.

    Currently, sorting is limited to Name, Email, and Storage Used.

    It would be extremely helpful to include the following:

    1. Sort by Last Activity
       Enables identification of users who have never accessed Box or who are inactive.
       Helps admins determine which accounts can potentially be cleaned up or require follow‑up.

    2. Sort by Status
       Allows quick visibility into which users are disabled in Box.
       Supports faster lifecycle management and removal of stale or unused accounts.

    While this information is available through reports, having it directly accessible in the admin console would streamline user management workflows and reduce reliance on report exports.

    I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.

    Currently, sorting is limited to Name, Email, and Storage Used.

    It would be extremely helpful to include the following:

    1. Sort by Last Activity
       Enables identification of users who have never accessed Box or who are inactive.
       Helps admins determine which accounts can potentially be cleaned up or require follow‑up.

    2. Sort by Status
       Allows quick visibility into which users are disabled in Box.
       Supports faster lifecycle management and removal of stale or unused accounts.

    While this information is available through reports,… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. SSO multi-zone assignment through Box Drive log in

    We have an enterprise initiative to start leveraging Box drive through our file share migration to Box. The usage is expected to be high within our enterprise since we are working towards enabling Box as an enterprise level application. Since we are a global company, we have requirements regarding data residency and data location within Box. While Zones provide that functionality, through our testing we found the Zone assignment doesn't change when the login is initiated from Box Drive, it only changes when you log through Web UI.
    Although the workaround is pretty obvious and have people log in through the web UI once the location will be set but when we scale that into a large subset of users, the management overhead to make sure everyone is assigned correctly Zone, will be considerably high.

    A simple way to accomplish this is to add the functionality of allowing Multi-Zones assignments to be driven from Box Drive log in as well as through the Web UI log in.

    appreciate any input on that.

    We have an enterprise initiative to start leveraging Box drive through our file share migration to Box. The usage is expected to be high within our enterprise since we are working towards enabling Box as an enterprise level application. Since we are a global company, we have requirements regarding data residency and data location within Box. While Zones provide that functionality, through our testing we found the Zone assignment doesn't change when the login is initiated from Box Drive, it only changes when you log through Web UI.
    Although the workaround is pretty obvious and have people log in through… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Ability to format text in instructions

    As a user, I want to be able to add detailed bullet points that show up clearly in notification emails

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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    not planned  ·  AdminJamie Keane (Sr. Director, Product Management, Box) responded

    Thanks for the suggestion! This is not currently planned, but may be considered in a future cycle. Please submit your use cases and ideas on this thread, as we may consider adding this support in the future.

14. Upon folder upload via web or Drive, if any files fail due to file/path name limit, provide a list of those files

    When a file path exceeds 255 characters, the file would in some circumstances (e.g on Windows), fail from upload. When an entire folder is moved, there is no way of knowing if or how many files may have failed to upload. This is due to OS limitation, but a Box notification or a report could at least allow a manual transfer or shortening the names of the impacted files.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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15. Request File Marked Malicious Error in Box Web App UI and api

    Constant monitoring the "enterprise events adminlogs" for FILEMARKEDMALICIOUS events is not feasible for our application. Request is to add filemarkedmalicious error, similar to filesizelimitexceeded error, so that the user the can be instantly notified of potential problem at file upload time for best user experience.

    Instant notification is available today in our application, without this ability our users would see a degradation in their app experience.

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
    delivered  ·  AdminDan Dennhardt (Product Manager, Box) responded

    Box Shield now provides a UI indication of a malicious file and applies additional security controls. More information is available at https://community.box.com/t5/Box-Product-Updates/Announcing-new-malware-detection-and-controls-in-Box-Shield/idi-p/82966

16. Warning/Prompt before deleting items in Box Drive

    This is to avoid users accidentally deleting content in Box Drive. Users sometimes delete items unintentionally and it's too late for them when they receive email notifications.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Notify owners of shared link expiration more than 7 days in advance

    Admin would like the owner of a shared link to get a notification more than 7 days in advance.

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    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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18. Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well

    As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
    At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
    We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.

    【日本語】
    管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にする

    Box社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
    このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。

    弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
    SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
    社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
    また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
    弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。

    As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
    At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. "item set to be unshared"

    Allow customization of notifications in order to disable all "You have 1 item set to be unshared" emails.

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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20. Multi-Factor admin approval

    We want admins to get approval/give notification to another admin when specific changes are made in enterprise settings.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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