864 results found

1. New Content Manager Feature Parity

   The new content manager UI could be improved by having the following features that were possible with the old content manager:
   - Folder Properties: For a folder, the old UI shows the number of collaborators, and lets you dive in (properties, general info) to see the size of the folder (in terms of storage).
   - Copy: The old UI lets you copy the name of the item (super-helpful).
   - File Properties and Version History: The old UI lets you see the version history and access stats for a file.

   I like the fact that the new UI searches Box Trash, and I prefer the way it shows collaborators (if you want see/modify the actual list).

   This feedback is from Stanford Medicine

   The new content manager UI could be improved by having the following features that were possible with the old content manager:
   - Folder Properties: For a folder, the old UI shows the number of collaborators, and lets you dive in (properties, general info) to see the size of the folder (in terms of storage).
   - Copy: The old UI lets you copy the name of the item (super-helpful).
   - File Properties and Version History: The old UI lets you see the version history and access stats for a file.

   I like the fact that the new UI searches Box… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
   We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.

   【日本語】
   管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にする

   Box社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
   このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。

   弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
   SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
   社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
   また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
   弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。

   As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
   At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a… more

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3. Only allow submission of an invite form if the custom text length is acceptable

   Regarding the new 254 character limit on custom messages in collaborator invites:

   If there is an invalid email address in the top field, it is highlighted with a red message and the invite cannot be sent until the exception is fixed.

   If there is an invalid message length in the bottom field, then it should be highlighted in red and the invite cannot be sent until the exception is fixed.

   Or, just prevent that field from containing more than 254 characters. Some sites include a "remaining characters" counter next to the window to make this limitation clear.

   The current user experience of allowing the form to be submitted and then responding with a failure banner is bad. I had a user today who thought she had invited people to a folder when she hadn't -- she had submitted the invite with a too-long custom message, switched tabs, and never saw the failure banner. She has reinvited them and followed up with an email containing the 350-character communication she needed them to receive about it.

   Regarding the new 254 character limit on custom messages in collaborator invites:

   If there is an invalid email address in the top field, it is highlighted with a red message and the invite cannot be sent until the exception is fixed.

   If there is an invalid message length in the bottom field, then it should be highlighted in red and the invite cannot be sent until the exception is fixed.

   Or, just prevent that field from containing more than 254 characters. Some sites include a "remaining characters" counter next to the window to make this limitation clear.

   The current user… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. Virus Scanning: Allow Customers to Enable Virus Scan

   Prior to 2017, virus scan notifications (when a potentially malicious file was detected) could optionally be enabled (via Internal Admin -> Enterprise Features Customization) which would do 2 things:
   1. Generate an email notification to the primary admin
   2. Generate an email notification to the file owner

   In 2017, Box made a change to also add a notification for the FILEMARKEDMALICIOUS event to the Event Stream. https://docs.box.com/docs/api-changelog#section-2016-05-18-new-event-type-for-enterprise-events

   However, in order for this event to populate in the event stream, the 'Virus Scan Notifications' must be enabled via IA, which also generates those 2 other email types above.

   REQUEST: Separate 'virus scan notifications' into 2 options:

   Setting 1: Enable email notifications to the primary admin and file owner
   Setting 2: Enable the FILEMARKEDMALICIOUS event to populate in the Event Stream

   RATIONALE: We want this notification to appear in the event stream to import by their DLP/CASB tools (AvePoint, Skyhigh, etc.), but they not NOT want email notifications automatically generated and going to the end users.

   Prior to 2017, virus scan notifications (when a potentially malicious file was detected) could optionally be enabled (via Internal Admin -> Enterprise Features Customization) which would do 2 things:
   1. Generate an email notification to the primary admin
   2. Generate an email notification to the file owner

   In 2017, Box made a change to also add a notification for the FILEMARKEDMALICIOUS event to the Event Stream. https://docs.box.com/docs/api-changelog#section-2016-05-18-new-event-type-for-enterprise-events

   However, in order for this event to populate in the event stream, the 'Virus Scan Notifications' must be enabled via IA, which also generates those 2 other email types… more

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   delivered  ·  0 comments  ·  Shield  ·  Delete…  ·  Admin →

5. Option to send notifications when a change is made to a shared file

   Have an option to send notifications whenever a change is made to a shared file. I don't want this for every file all the time, but in certain situations this is very helpful - for example, when I'm asking people to add information to an Excel sheet.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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6. Ability to format text in instructions

   As a user, I want to be able to add detailed bullet points that show up clearly in notification emails

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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   not planned  ·  AdminJamie Keane (Sr. Director, Product Management, Box) responded

   Thanks for the suggestion! This is not currently planned, but may be considered in a future cycle. Please submit your use cases and ideas on this thread, as we may consider adding this support in the future.

7. Security Logs to add changes to Device Trust requirement settings

   We would like to see in security logs to add changes to Device Trust requirements settings and possibly to get notifications for when certain enterprise settings are modified.

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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8. Issue with File Viewing Recorded as Editing ファイル閲覧が編集として記録される問題

   I would like to request an improvement regarding the issue where simply viewing a file is recorded as editing. Viewing and editing are different activities and should be recorded and displayed separately.

   ファイルを閲覧しただけでも編集者として記録される現象について、改善を希望します。閲覧と編集は異なるアクティビティで、別々に記録・表示されるべきだと考えます。

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Additional Sorting Options for Managed Users in Users & Groups

   I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.

   Currently, sorting is limited to Name, Email, and Storage Used.

   It would be extremely helpful to include the following:

   1. Sort by Last Activity
      Enables identification of users who have never accessed Box or who are inactive.
      Helps admins determine which accounts can potentially be cleaned up or require follow‑up.

   2. Sort by Status
      Allows quick visibility into which users are disabled in Box.
      Supports faster lifecycle management and removal of stale or unused accounts.

   While this information is available through reports, having it directly accessible in the admin console would streamline user management workflows and reduce reliance on report exports.

   I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.

   Currently, sorting is limited to Name, Email, and Storage Used.

   It would be extremely helpful to include the following:

   1. Sort by Last Activity
      Enables identification of users who have never accessed Box or who are inactive.
      Helps admins determine which accounts can potentially be cleaned up or require follow‑up.

   2. Sort by Status
      Allows quick visibility into which users are disabled in Box.
      Supports faster lifecycle management and removal of stale or unused accounts.

   While this information is available through reports,… more

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10. Ability to configure notifications of a Box Relay Workflow so that the creator of the workflow doesn’t get notified

    Ability to configure notifications of a Box Relay Workflow so that the creator of the workflow doesn’t get notified (e.g. when something is approved / denied).

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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11. Warning/Prompt before deleting items in Box Drive

    This is to avoid users accidentally deleting content in Box Drive. Users sometimes delete items unintentionally and it's too late for them when they receive email notifications.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Send a notification to the admin when a user actually activates their Box account.
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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Option to Provide Notification to Admins when Users Upload Content to Externally-Owned Folders
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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Product Director, or Executive, Box) responded

    Not currently planned at this time.

14. Disable all notifications for an integration/custom app

    Rather than having to disable notifications by passing the specific header, we would like to disable notifications for an application completely by using a toggle or application scope.

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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15. About the Behavior of the iOS Version of Box for Microsoft Teams

    When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.

    Current behavior:
    
    When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
    Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and is already shared with the chat recipient for collaboration.

    (Regarding the above improvement request, we have contacted both Box and Microsoft as a support issue. Although both parties recognize it as a problem that should be addressed, it has not been resolved, which is why we are submitting it here.)

    <<<以下日本語>>>
    iOS版のTeamsのチャットにBoxから「ファイルをアップロード」でファイル添付しメッセージを送信した場合も、送信後のメッセージにファイルが添付されて表示されてほしい。
    現状：上記操作を行なった場合、送信後のメッセージには添付したファイルは表示されず、アップロードした側にはチャット相手がファイルのコラボレーションを承諾した旨のメール通知が来るが、チャット相手には何も通知がなく、「すべてのファイル」配下にファイルが表示される。なお、Box上ではMicrosoft Teams Chat Filesフォルダにファイルがアップロードされており、チャット相手にコラボレーションされている状態になっている。
    (上記改善提案について、Box社、Microsoft社両方に障害対応として依頼しているが、対処すべき障害と認識されていても、改善されないためこちらに送信した)

    When attaching a file from Box to a chat in the iOS version of Microsoft Teams using “Upload file” and sending the message, I would like the sent message to display the attached file properly.

    Current behavior:
    
    When performing the above operation, the sent message does not show the attached file. The sender receives an email notification indicating that the chat recipient has accepted collaboration on the file, but the recipient receives no notification. The file simply appears under “All files” for the recipient.
    Meanwhile, on Box, the file is uploaded to the Microsoft Teams Chat Files folder and… more

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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16. Allow Co-Admins of a Box Enterprise to receive email notifications for failed logins from our Users (in addition to the Primary Admin)

    Allow Co-Admins of a Box Enterprise to receive email notifications for failed logins from our Managed Users (in addition to the Primary Admin)

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Shuttle - add cloud fast path features

    As in the Cloud Fast Path environment, Shuttle admins need the ability to

    schedule transfer/simulation jobs
    generate email notifications when jobs fail/succeed (!)
    allow other users to view job progress

    4 votes

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    0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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18. Send out expiration notifications to folder co-owners

    We currently only send out expiration notifications to the folder owner and not the co-owner

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    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. Lock a file being accessed with Office Online

    Enforce a notification or a dialog that the file is currently lock by another user. Currently, even though the file is locked it is still editable online.

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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20. Add "Saving to Box" Notification When Saving In Native Application (e.g. Word, PPT, etc.)
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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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