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4234 results found

  1. Boxnotes changes are not reported in calls to list user and enterprise events

    When calls are made to https://developer.box.com/reference/get-events?stream_type=changes, we expect changes made to Box Notes to be reported. Currently, they're not being reported.

    3 votes

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  2. Ability to set folder notifications for external and internal collaborators within a folder.

    Companies with many external collaborators have to walk each user through changing their folder notification settings so the external collaborator will be notified whenever a document is uploaded to a folder. This is extremely manual for us and their external collaborators. It would be easier if folder owners could set folder notifications for everyone within the folder so external collaborators receive the sames notifications as internal collaborators.

    14 votes

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    not planned  ·  3 comments  ·  Web App  ·  Admin →
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  3. Please fix it button for overlay icons in Box drive's setting menu. Sometime, Windows Explorer is missing overlay icons. One of reason is or

    Please fix it button for overlay icons in Box drive's setting menu.

    Sometime, Windows Explorer is missing overlay icons.
    One of reason is order of registry key.

    How to fix steps for overlay icons is in this community page.
    Administrator can re-order registory key, but end user can not use regedit.exe.

    Missing Box Drive Icons in Windows Explorer
    https://community.box.com/t5/Box-Drive-Troubleshooting/Missing-Box-Drive-Icons-in-Windows-Explorer/ta-p/53877

    Please put fix it button on Box Drive setting menu.
    End user can fix by themselves for missing overlay icons

    10 votes

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    1 comment  ·  Desktop  ·  Admin →
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  4. Review files marked for offline

    Allow a user to quickly review all files/folders they have marked for offline use to make sure it's still needed.

    When a user is remote or in the current covid-19 'work from home' doctrine, the ability to have better control over what's being downloaded is more important than ever.

    7 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  5. Transfer Ownership Enterprise Event

    Currently, when you delete a user the only way to show that the content from one user to another user in the enterprise events are track two separate events:
    - UPLOAD (Creation of the new folder with the user's naming convention)
    - MOVE (From unknown location/user, to the new folder)

    This mean you needs to track the newly created parent.name and the move event with the item.name. I'm proposing two potential enhancements:

    1) Enhance the MOVE event to show the source user/item details AND target user/item details.
    2) Create a new TRANSFER_OWNERSHIP event so that…

    5 votes

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  6. Improve Installer UX: Update Branding + Tell User What to Do

    The Box Edit installer has 2 key issues today:

    1. It is old Box branding
    2. It doesn't actually tell the user what they need to do (which is to double-click the icon)

    Many other modern installers, including the Box Sync installer, at least have an arrow or additional guidance telling the user to 'drag here' or 'double click to start the installation'. Box Edit doesn't have either of these, which means users end up confused about what they actually need to do.

    REQUEST: On the Edit installer, tell the user what to do. Aka add text that says "Double click…

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  7. Remove the option to enable Box Sync for an App User

    Keeping this option displayed on the user page is misleading and confusing.

    0 votes

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  8. Ability to insert custom words as watermark

    If a user could add "Confidential" or "Company Secret" into watermarking,
    the customer would be able to leave the legal evidence of the statement that the corresponding files are not allowed to disclose externally.
    Also, it would be better if there is an option to set watermarking by folders as well.

    11 votes

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    1 comment  ·  Security  ·  Admin →
  9. Not able to see all the overdue tasks for all users

    Currently I only can see the overdue tasks assigned to myself and the tasks I sent to others. We would like to see overall overdue tasks for all groups and other users. This overdue report is very important to our business process.

    12 votes

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    4 comments  ·  Tasks  ·  Admin →
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  10. Ability to invite external unmanaged users into Box Apps

    We are requesting a new feature that allows external (unmanaged) users to be invited into Box Apps.

    Use Case Example:
    A law firm wants to share categorized legal documents with their clients through Box. Currently, Box Apps enable internal users to view and manage files with rich metadata, making it easy to organize and automate workflows. However, clients cannot access these metadata views directly. Customers should have the ability to view this structure and even work with it to launch automations and processes, as well as search their documents more easily.

    22 votes

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  11. HD Video Preview: Allow User to Download the Lower Quality (720P, 480P, etc.) Renditions of Video Files

    With HD Preview, users can choose the quality of the video in the Preview (based on network/bandwidth speed, etc.), but users cannot download those downsampled/lower quality 'renditions'.

    REQUEST: Allow users to download the lower quality renditions of video files on Box. For example, I upload a 1080P file, and I can choose to Preview the video in reduced 720P or 480P quality, and I can also choose to download those same renditions if I'd like. Think of it like adding a 'which quality/size output would you like?' option added after clicking 'download' for a video file.

    3 votes

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    0 comments  ·  Web App  ·  Admin →
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    not planned  ·  vlarco responded

    Thank you for the suggestion!

    Providing a way to create a copy of an HD video, but at a lower quality so that it is easily downloadable is a low priority for the team.

    It’s a niche use case at the moment and there’s a workaround (use a tool to downscale the video and upload that in addition to the HD video into Box).

  12. Please be able to specify which users can use the Box Graph Connector.

    Currently, the Box Graph Connector is enabled for users tenant-wide, but we would like to be able to enable it for specific users.

    For example, if some users are using Copilot for Microsoft 365, we need to be able to specify that only users who can use Copilot for M365 can use Box Graph Connector.

    11 votes

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  13. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…

    32 votes

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    0 comments  ·  Shield  ·  Admin →
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    Unfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.

  14. Get User Data For Data Warehouse

    If building a data warehouse, would like a way to feed the data from Box directly into a data warehouse without having to use Box reports.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Add a report that lists metadata set for folders and files.

    There are many metadata templates, and each users can set them.
    In this situation, being able to see in lists what metadatas are actually applied to which files/folders and what values ​​are set can be very helpful in managing contents and metadata.

    102 votes

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    8 comments  ·  Metadata  ·  Admin →
  16. Allow the admin to change the user addresses to upper case letters

    Currently you cannot change user addresses if you are only changing the letter cases

    johndoe@box.com
    JOHNDOE@box.com

    Box will treat these emails as the same address and will not send a confirmation email to the user.

    0 votes

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    not planned  ·  kwarudkar responded

    Thank you for your submission. However, this does not have enough demand in order to be prioritized.

    We will reconsider with additional use cases and demand.

  17. PDF Bookmark for Box Preview

    When a PDF files is viewed through a standard browser plugin, a hyperlink can be created to directly navigate to a specific bookmark, but this functionality is missing in the Box Preview.

    For instance, if a professor wants to make a textbook reference (to a specific chapter/page number), it would prevent confusion and save the end user from having to scroll through the pages.

    12 votes

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    not planned  ·  0 comments  ·  Preview  ·  Admin →
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  18. options dialog when moving and file already exists in destination

    Currently, when a file is in the process of being moved from one folder to other and a file with the same name already exists in the destination folder, an error message is given and the operation is candelled.
    Maybe an options dialog would be better, asking the user if they want to overwrite (add a new version of) the file, or rename either of the files within the dialog.

    2 votes

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    0 comments  ·  Workflow  ·  Admin →
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  19. Box Sync to Box Drive uninstall/install tool

    I currently have Box Sync installed across the enterprise and want to move over to Box Drive without each user having to manually uninstall sync and install drive. Looking for a tool that would allow end users to perform uninstall and install all at once.

    33 votes

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    1 comment  ·  Box Drive  ·  Admin →
  20. List of all single file AND folder collaborations for user(s)

    We want the ability to audit/control all extant collaborations on a per user basis.

    0 votes

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