4288 results found

1. Provide a way to remove duplicate files throughout a folder and all sub folders

   I have a user who copied all the content in multiple folders some how and created duplicate files everywhere in the folder structure. All the duplicate files had a (1) at the end but also had a few files with (email address) at the end as well. Not sure why the (email address) showed up at the end, over the (1).

   Never the less, I need a way as an admin or even a user to search for all duplicate files, within a folder/sub folders, and allow me to find all files with *(1) and provide me the list of files without the folder structure in one list. Then provide me an option to select all duplicate files and uncheck a few if necessary with a click delete option.

   This could save us a lot of wasted time going into every folder and deleting duplicate files manually.

   I have a user who copied all the content in multiple folders some how and created duplicate files everywhere in the folder structure. All the duplicate files had a (1) at the end but also had a few files with (email address) at the end as well. Not sure why the (email address) showed up at the end, over the (1).

   Never the less, I need a way as an admin or even a user to search for all duplicate files, within a folder/sub folders, and allow me to find all files with *(1) and provide me the list of… more

   13 votes

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   1 comment  ·  Search  ·  Delete…  ·  Admin →
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2. Allow admins to report on activity of external collaborators.

   We want to report on external collaborator usage of our specific content for a number of reasons:

   1) to be able to access if their external collaborators are no longer using our data and should be removed

   2) to help us understand how their internal users are working with people outside of the enterprise.

   Right now, the reporting is limited to showing when people have accepted folders, or users can go to access stats - neither of these options is sufficient.

   Ability to see activity of external Collaborators.
   a. Downloads, uploads, previews, edits, etc.
   b. We can see my managed users but can't seem to find any activity for external collaborators other than they were invited and accepted the invite.

   We want to report on external collaborator usage of our specific content for a number of reasons:

   1) to be able to access if their external collaborators are no longer using our data and should be removed

   2) to help us understand how their internal users are working with people outside of the enterprise.

   Right now, the reporting is limited to showing when people have accepted folders, or users can go to access stats - neither of these options is sufficient.

   Ability to see activity of external Collaborators.
   a. Downloads, uploads, previews, edits, etc.
   b. We can see… more

   117 votes

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   delivered  ·  12 comments  ·  Admin Console  ·  Delete…  ·  Admin →

3. Publish Box Collections to Users and Groups

   Admins need a way to publish pre-defined collections to Users / Groups . Its also necessary to make these collections visible in Box Drive App.

   10 votes

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   1 comment  ·  Collections  ·  Delete…  ·  Admin →
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4. Request for Improvement of the “People with the Link” Feature in Box

   Request for Improvement of the “People with the Link” Feature in Box

   We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

   At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use of this feature due to concerns over security management.

   Furthermore, when compared with other file transfer services, the People with the link option provides somewhat limited functionality for securely sharing files with users or organisations that do not have a Box subscription. Consequently, some organisations opt to use existing external file transfer services instead of relying on the People with the link feature.

   For these reasons, we would like to propose the implementation of the following enhancements.

   1. Enable password protection for the “People with the link” option. 　※No further action should be required from the user.
   2. The generated “People with the link” URL can then be sent to the recipient via email or other means.
   3. When the recipient accesses the link, they are prompted to enter their email address in order to receive the password.
   4. The recipient receives the password notification via email and enters it on the access page.
   5. After entering the password, the recipient is granted permission to view and download the file.

   By providing the above functionality, it would become possible—through administrative console activity logs—to identify, via email address, who accessed or downloaded files shared through the “People with the link” option and when.

   This would enable organisations to verify that files have not been downloaded by unintended recipients, thereby strengthening overall information security management.

   ＜日本語＞
   共有リンク機能にて「リンクを知っている全員」を設定し、パスワード設定を有効化した場合の機能改善を提案します。

   本来、「リンクを知っている全員」はBoxのアカウント持たない組織または人達にファイル送信する際に利用され、ファイル転送サービスの代替方法として活用を提案するものです。

   しかしながら、「リンクを知っている全員」のパスワード設定は、共有リンクを作成した本人がパスワードを任意で設定する必要がありとても操作が煩雑です。

   また、パスワードを設定したとしても別のメールで連絡をしなくてはなりません。
   更に、送信した相手が本当に参照したのか、ダウンロードをしたのか知る方法もないためセキュリティの観点から、ファイル転送サービスを利用した方が安全にファイル送信できると判断し、利用を禁止している組織も多いはずです。

   そのため以下のような機能を提供するのが良いと考えています。

   １．「リンクを知っている全員」を設定。パスワードの有効化を設定。
   　　※ユーザーの操作はここまで

   ２．上記で生成された共有リンクのURLをメール等で相手に送信

   ３．メール受信者は、共有リンクにアクセスするとパスワードを送信するためメールアドレスの入力が求められる。

   ４．メールアドレスを入力すると、入力したメールアドレスにパスワードが送信される。

   ５．受信したパスワードを入力するとファイルを参照またはダウンロードできるようになる。

   上記の機能を提供することで、「リンクで知っている全員」でファイルを送信したとしても、入力されたメールアドレスをログで確認できるようにすることで、いつ誰がファイルを参照しダウンロードしたのか管理コンソールのレポート機能で確認できるようにすることで、意図しない相手がダウンロードしていないかチェックすることも可能となり、組織全体のセキュリティ強化に繋がると考えます。

   Request for Improvement of the “People with the Link” Feature in Box

   We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

   At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the… more

   22 votes

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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5. Usage Logs - Better Reporting when Shared Link Permissions are Changed

   Right now you can see WHEN a user changed the value of a shared link (closed to open for example) but not to what, so if a link was changed, we have to guess as to what level of access. This seems like a gap security wise and may lead to us shutting down shared links.

   14 votes

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   1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
   existing feature  ·  Adminhadesara (Product Manager, Box) responded

   Our Enterprise Events API already provides information about what has changed in the shared link. Let us know if you are looking for something different.

6. Review files marked for offline

   Allow a user to quickly review all files/folders they have marked for offline use to make sure it's still needed.

   When a user is remote or in the current covid-19 'work from home' doctrine, the ability to have better control over what's being downloaded is more important than ever.

   7 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. PDF Bookmark for Box Preview

   When a PDF files is viewed through a standard browser plugin, a hyperlink can be created to directly navigate to a specific bookmark, but this functionality is missing in the Box Preview.

   For instance, if a professor wants to make a textbook reference (to a specific chapter/page number), it would prevent confusion and save the end user from having to scroll through the pages.

   13 votes

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   not planned  ·  1 comment  ·  Preview  ·  Delete…  ·  Admin →
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8. Warn users that annotations will not be added to a Word document as comments

   Since Annotations do not get added to Word documents as comments, a warning should be presented to users stating this to avoid any confusion by the user who may be expecting this to happen.

   4 votes

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   0 comments  ·  Annotations  ·  Delete…  ·  Admin →
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9. Users should know what they are exposing outside

   Is it possible to have a simple page accessible by a user, to get :
   - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
   - and old outside collaborations (with Box accounts needed)
   ?

   A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
   It is a breach of security, exposing data outside of our company without knowing it (unless we dig in Box reports which takes a long time for admins, and does not inform and responsibilize users).

   Is it possible to have a simple page accessible by a user, to get :
   - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
   - and old outside collaborations (with Box accounts needed)
   ?

   A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
   It is a breach of security, exposing data outside of our company without knowing it… more

   5 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Allows the report to see the classification labels that have been applied in the past

    In the User Activity Report, when a classification label is changed, it is logged. However, it does not record from which label was changed to which label..
    One user currently sets the privilege to edit classification labels to editors (general employees). However, the more users with editing privileges, the greater the security risk. The only way to avoid this risk is to limit the scope of editing privileges to the owner or co-owner (superior). In that case, it would be too inconvenient, since it would be necessary to apply to the superior for a change in the classification label.
    By making it possible to track which classification labels have been assigned in the past and who assigned them, it is possible to increase the convenience of classification label operation while ensuring security.

    In Japanese：
    過去に適用されていた分類ラベルをレポートで確認できるようにします。
    ユーザーアクティビティレポートでは、分類ラベルが変更されるとログに記録されます。しかし、何のラベルから何のラベルになったかは記録されません。
    あるユーザーは現在、分類ラベルの編集権限を編集者（一般社員）まで拡大しています。しかし、編集権限を持つユーザーが多ければ多いほど、セキュリティのリスクが増えます。そのリスクを回避するためには、編集権限を所有者や共同所有者（上長）までの範囲に限定するしかありません。その場合、上長に分類ラベルの変更申請を行う必要が出てくるため、あまりにも不便です。
    過去にどの分類ラベルが付与されていたか、誰がそれを付与したのかを追跡できるようにすることで、セキュリティを担保しつつ、分類ラベル運用の利便性を上げることが可能になります。

    In the User Activity Report, when a classification label is changed, it is logged. However, it does not record from which label was changed to which label..
    One user currently sets the privilege to edit classification labels to editors (general employees). However, the more users with editing privileges, the greater the security risk. The only way to avoid this risk is to limit the scope of editing privileges to the owner or co-owner (superior). In that case, it would be too inconvenient, since it would be necessary to apply to the superior for a change in the classification label.… more

    29 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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11. Remove the option to enable Box Sync for an App User

    Keeping this option displayed on the user page is misleading and confusing.

    0 votes

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    not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Ability to distinguish logs with classification labels added or removed from the report.

    The logs of adding and deleting classification labels will be output from the User Activity Report as "Add Template" and "Delete Template".
    However, since the details are blank, it is not possible to determine from the user activity report whether the logs actually add or remove classification labels.
    Therefore, I would like to see the addition and deletion of classification labels added to the items as "Add Classification Label" and "Delete Classification Label" instead of "Add Template" and "Delete Template".
    If it is difficult, I would like to see it placed in the detail column so that we can distinguish whether the classification label was actually manipulated.

    分類ラベルを追加,削除したログはユーザーアクティビティレポートから「テンプレートの追加」,「テンプレートの削除」として出力されます。
    ただし、詳細は空欄のためユーザーアクティビティレポートからでは実際に分類ラベルを追加,削除したログなのか判断することが出来ません。
    そのため分類ラベルを追加,削除は「テンプレートの追加」,「テンプレートの削除」ではなく、「分類ラベルの追加」,「分類ラベルの削除」として項目に追加してもらいたいです。
    難しい場合には、実際に分類ラベルの操作が行われたのか区別できるように詳細欄に載せてほしいです。

    The logs of adding and deleting classification labels will be output from the User Activity Report as "Add Template" and "Delete Template".
    However, since the details are blank, it is not possible to determine from the user activity report whether the logs actually add or remove classification labels.
    Therefore, I would like to see the addition and deletion of classification labels added to the items as "Add Classification Label" and "Delete Classification Label" instead of "Add Template" and "Delete Template".
    If it is difficult, I would like to see it placed in the detail column so that we can distinguish… more

    23 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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13. Transfer Ownership Enterprise Event

    Currently, when you delete a user the only way to show that the content from one user to another user in the enterprise events are track two separate events:
    - UPLOAD (Creation of the new folder with the user's naming convention)
    - MOVE (From unknown location/user, to the new folder)

    This mean you needs to track the newly created parent.name and the move event with the item.name. I'm proposing two potential enhancements:

    1) Enhance the MOVE event to show the source user/item details AND target user/item details.
    2) Create a new TRANSFER_OWNERSHIP event so that you can distinguish between a regular MOVE event and a transfer event as a result of deleting a user.

    Currently, when you delete a user the only way to show that the content from one user to another user in the enterprise events are track two separate events:
    - UPLOAD (Creation of the new folder with the user's naming convention)
    - MOVE (From unknown location/user, to the new folder)

    This mean you needs to track the newly created parent.name and the move event with the item.name. I'm proposing two potential enhancements:

    1) Enhance the MOVE event to show the source user/item details AND target user/item details.
    2) Create a new TRANSFER_OWNERSHIP event so that… more

    5 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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14. Create Doc Gen templates from Excel.

    I have had multiple customers and partners ask for the capability to build Doc Gen templates from Excel documents (existing and non-existing). This is a capability that would help advance the adoption of our new offering.

    2 votes

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    0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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15. Improve Installer UX: Update Branding + Tell User What to Do

    The Box Edit installer has 2 key issues today:

    1. It is old Box branding
    2. It doesn't actually tell the user what they need to do (which is to double-click the icon)

    Many other modern installers, including the Box Sync installer, at least have an arrow or additional guidance telling the user to 'drag here' or 'double click to start the installation'. Box Edit doesn't have either of these, which means users end up confused about what they actually need to do.

    REQUEST: On the Edit installer, tell the user what to do. Aka add text that says "Double click this icon to install Box Tools."

    The Box Edit installer has 2 key issues today:

    1. It is old Box branding
    2. It doesn't actually tell the user what they need to do (which is to double-click the icon)

    Many other modern installers, including the Box Sync installer, at least have an arrow or additional guidance telling the user to 'drag here' or 'double click to start the installation'. Box Edit doesn't have either of these, which means users end up confused about what they actually need to do.

    REQUEST: On the Edit installer, tell the user what to do. Aka add text that says "Double click… more

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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16. Please be able to specify which users can use the Box Graph Connector.

    Currently, the Box Graph Connector is enabled for users tenant-wide, but we would like to be able to enable it for specific users.

    For example, if some users are using Copilot for Microsoft 365, we need to be able to specify that only users who can use Copilot for M365 can use Box Graph Connector.

    11 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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17. Ability to insert custom words as watermark

    If a user could add "Confidential" or "Company Secret" into watermarking,
    the customer would be able to leave the legal evidence of the statement that the corresponding files are not allowed to disclose externally.
    Also, it would be better if there is an option to set watermarking by folders as well.

    11 votes

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    1 comment  ·  Security  ·  Delete…  ·  Admin →
    delivered  ·  AdminMichail Lapidus (Product Manager, Box) responded

    Great news — the feature has been successfully delivered for all supported file types!

18. Auto Classification policy does not work when folders are copied or moved

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the label "TECHNICAL INFOMATION".
    On the other hand, moving a folder containing files with a .dwg extension does not change the classification label of the files in the folder. As a result, at least once, an external user can preview or download the file.

    This may be a behavior specification rather than a defect, but it is problematic behavior for business requirements.
    We would like to see a fix that would allow the automatic classification policy to work on folder-by-folder moves and copies and automatically change the restrictions on important files within a folder.

    (I accidentally deleted a previous Pulse with the same content, so I'm reposting it. Sorry for the inconvenience.)

    We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.

    【Details】
    Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
    For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
    In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the… more

    32 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAiko (Admin, Box) responded

    Unfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.

19. Have Box Notes Accessed via Drive Open in Box Notes Desktop Application

    Right now, when a user opens a Box Note from Drive on their desktop, the note is opened in the webapp, rather than the Box Notes desktop app they have installed.

    A better flow would be to have those notes open in the Notes desktop app instead

    16 votes

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    not planned  ·  1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Allow users to REPLY TO folder invitations

    When I invite a user to a folder, they receive an email.

    Today the email subject is:
    My Name has invited you to work together in "Folder Name"
    The From in the email is:
    My email address on behalf of My name noreply@box.com

    It would be extremely helpful for users to be able to reply directly to the invitation back to me. Instead, the users get an NDR.

    We work with several other providers, and their notifications have the reply to: set as the user sending it.

    3 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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