3940 results found

1. Improve Box Drive Synchronization

   Have experienced slowness of synchronization from Box Webapp to Box Drive. It usually takes 5-7 mins. Need to improve this behavior or to have any function to quickly reflect the change for the certain folders/files.

   16 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  Adminrmashintchian (Product Manager, Box) responded

   We’ve made a number of improvements to improve the performance syncing changes from Box’s web app to Box Drive. If you continue to experience issues, please file a support ticket. Thanks!

2. 3D/CAD File preview zoom function

   <improvement>
   Improve zoom/enlargement in 3D file preview function

   With the current 3D file preview function of Box, the display of the 3D model is small, and there is a limit to the distance that can be brought close to the 3D model even when zooming, so I would like to improve.

   <Use case>
   - BIM/CIM-based 3D CAD data can be easily displayed on a browser, which can be expected to improve communication with relevant parties and productivity.
   - The viewer of a CAD maker has high performance and high affinity with CAD data, but it has a large burden such as device specifications, software installation labor, and subscription maintenance costs.
   - Even if you do not require the functions of the viewer of the CAD maker, if you can refer to a certain 3D model with a general-purpose browser, the data expansion will be easy.

   <improvement>
   Improve zoom/enlargement in 3D file preview function

   With the current 3D file preview function of Box, the display of the 3D model is small, and there is a limit to the distance that can be brought close to the 3D model even when zooming, so I would like to improve.

   <Use case>
   - BIM/CIM-based 3D CAD data can be easily displayed on a browser, which can be expected to improve communication with relevant parties and productivity.
   - The viewer of a CAD maker has high performance and high affinity with CAD data, but it has a large burden such… more

   69 votes

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   not planned  ·  0 comments  ·  Preview  ·  Delete…  ·  Admin →
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3. Block Google Drive and enable all Google Workplace files to auto roll-in to Box instead.

   Block Google Drive and enable all Google Workplace files to auto roll-in to Box instead. This gets us a step closer to the vision of Box as the single place for all content.

   Today, even though I have Box, employees can still save into Google Drive, which creates security, governance, privacy, and other risks.

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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4. Global setting to control "Items per page on All Files" for managed users

   Want ability to update default items on All Files page to 100 for all managed users, and not make users do this individually.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  kwarudkar responded

   This is not a setting we are likely to build. We hope the relatively new Files app enables users to more easily find this setting in their end user experience to change it themselves.

5. Sync Mac tags on files as Dropbox does
   3 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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6. Ability to preview sketch files natively
   7 votes

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   not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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7. Sort Box Capture Files/Folders Alphabetically
   2 votes

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   not planned  ·  1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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8. Disable background sync of Box Drive (for throttled or metered connections)

   See below for link and post in the Box Community.

   This feature would allow background syncing to be turned off for Box Drive. Because MFO and caching are stored in a "container" that is only available while Box Drive is running - there is no way to access MFO files while connected to a bandwidth limited internet connection. You either are forced to background sync or not have access to your MFO files.

   https://community.box.com/t5/Desktop-and-Mobile-Forum/Disable-Box-Drive-background-syncing-for-low-bandwidth/m-p/73642#M4005

   Disable Box Drive background syncing for low bandwidth connections
   I've (mostly) adapted to using Box Drive instead of Box Sync.

   But a key feature that was lost is the ability to NOT SYNC folders that are marked for offline use.

   Because of the way the offline/cache is stored, the Box Drive MUST be running in order to access those folders.

   If you are working in a throttled/limited bandwidth environment, this can be problematic.

   For example - on inflight Wifi - if you have a synced folder that you are making many (even small) modifications to, Drive will blithely try to update all of those files - hogging bandwidth. Then GoGo decides you are using too much bandwidth and throttles you - even on other apps. Or I am using my phone's hotspot and a coworker drops a HUGE InDesign file into an offline sync folder - chewing through my data plan.

   Unless there is some secret that I haven't discovered, I'm in a catch 22. I can shut down Drive - but then I lose access to my offline files. If I leave it running, it hogs the bandwidth. (With Sync, I could kill the sync app and all my local files were fully accessible and editable. Get to the hotel and re-enable Sync and away it goes, matching everything up. Dropbox was even better - I could run a macro based on WIFI SSID name and issue a command line to enable or disable sync.)

   Best I've managed to do so far is use an app like "Little Snitch" to choke a particular apps access to the TCP/IP stack and fool drive into thinking I wasn't connected to the internet.

   Anyone else have a better solution?

   See below for link and post in the Box Community.

   This feature would allow background syncing to be turned off for Box Drive. Because MFO and caching are stored in a "container" that is only available while Box Drive is running - there is no way to access MFO files while connected to a bandwidth limited internet connection. You either are forced to background sync or not have access to your MFO files.

   https://community.box.com/t5/Desktop-and-Mobile-Forum/Disable-Box-Drive-background-syncing-for-low-bandwidth/m-p/73642#M4005

   Disable Box Drive background syncing for low bandwidth connections
   I've (mostly) adapted to using Box Drive instead of Box Sync.

   But a key feature that… more

   22 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Box Web App Clicking on Files

   I've noticed with the recent update to the web ui, that you can no longer click on a file without box wanting to automatically wanting to open the file. In the past, you had options like download, delete, move, etc... Can an option be added to the admin center to re-enable this option for users? Thanks.

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Request for enlargement ratio when browsing files

    1. Thin line in a file disappear, when we reduce file's rate of magnification and display whole file on screen. So, we would like you to consider measures.
    2. When the rate of magnification bar and title bar overlie on the file,we can’t see the characters and figures in the file. So, we need a function to erase these bars temporarily.
    3. The default file's rate of magnification is 200%, when we browse a file. The file's rate of magnification can change in 25% increments now. But our customer would like to change more finely.(in 1% increments,if it’s possible.)
    1 vote

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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11. Too many clicks to share files + see download activity!

    I'm finding it inconvenient that, to share a link once it's uploaded in the web interface, I have to click "Create & Copy Shared Link", then click "Link settings", then click "Copy", then click "Save", then click the X to close the window. That's five clicks just to grab the direct link. It may not seem like much, but it adds up - and I could have sworn it was a faster, more efficient process in earlier versions of Box years ago.

    Not only that, but the recent change to the layout of the web interface in terms of seeing if the file has been downloaded is also frustrating. The user has to click on the file, then click "See Details", then click X to go back again. Really, it would be a lot more ergonomic if that info came up automatically in the right hand column once the file was clicked on - so just one click to find out, rather than a total of three.

    I mean, it's eight clicks all up to grab the link and then see if it's been downloaded. I can't be the only one who's noticed how un-streamlined this is. And the loss of the "Updates" summary to see which files are being downloaded and by whom is also a frustrating loss of functionality for a customer. Can't we restore the functionality we had in earlier versions of Box, given that we're still paying customers?

    I'm finding it inconvenient that, to share a link once it's uploaded in the web interface, I have to click "Create & Copy Shared Link", then click "Link settings", then click "Copy", then click "Save", then click the X to close the window. That's five clicks just to grab the direct link. It may not seem like much, but it adds up - and I could have sworn it was a faster, more efficient process in earlier versions of Box years ago.

    Not only that, but the recent change to the layout of the web interface in terms of seeing… more

    1 vote

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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12. BoxDrive behavior of files with the “Browser Use Only” classification label

    We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
    However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
    Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

    (1) The basic specification of BoxDrive is that the existence of the contents in the invited folder itself is visible, but when you try to open it, if you do not have download privileges, you cannot download the cached data and cannot open it (editing or even previewing is not possible), but if you do not have download privileges, you can open the cached data in the browser. If you have the preview authority, can you take action such as automatically transitioning to the browser to preview the data?

    If it is difficult to change (1), could you add a function to filter files that cannot be opened from Box Drive (according to conditions such as permissions, labels, etc.)? We are concerned that this will cause confusion among users, lower utilization rates, and unnecessary inquiries, which will lower the efficiency of the entire organization.

    Officeアプリを共同編集するために、「ブラウザーのみ利用」の分類ラベルを設定し、ダウンロード制限をかけブラウザでのみ共同編集できるように強制する運用を検討しております。
    しかし、「ブラウザーのみ利用」のラベルが対がファイルをで開こうとした場合、ダウンロード制限がかかっているためビューアやプレビューアが開くことができない挙動となってしまいます。
    また、BoxDriveからBoxNoteを開くときにはブラウザに遷移いたしますが、Officeファイルは右クリック＞Box.comで開き、プレビューを行い、編集時はOnline編集を実施する必要があります。

    ①BoxDriveの基本仕様として、招待されたフォルダ内のコンテンツの存在自体は見えるのに、いざ開こうとした際に、ダウンロード権限がないとキャッシュデータをダウンロードできず開けない(編集はおろかプレビューすら出来ない)状態ですが、ダウンロード権限がなくともプレビュー権限があるのであれば、ブラウザへ自動遷移してプレビューさせるなりの対応いただけないでしょうか。
    ②①の変更が難しい場合、Box Driveから開くことができないファイル(権限やラベル有無等の条件に応じて)はフィルタ表示させるような機能を追加いただけないでしょうか。BoxDrive上見えているのに、開くことができない運用はユーザの混乱を招き利用率が低下及び、無駄な問い合わせが生じ組織全体の効率が下がることを懸念しております。

    We are considering setting up a "Browser Only" classification label for collaborative editing of Office applications to enforce download restrictions so that collaborative editing is only possible in the browser.
    However, when a user tries to open a file with the "Browser Only" label, the viewer and previewer will not be able to open the file because of the download restriction.
    Also, when opening BoxNote from BoxDrive, you will be redirected to the browser, but Office files must be opened by right-clicking on Box.com and previewing them, and when editing, you must perform online editing.

    (1) The basic specification of… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Search by Created Date and Modified Date

    When uploading a file by FTP, the Created Date and Modified Date on Details tab shows timestamp from the local PC.
    Box's search function only allows to search by Updated Date that is not the date from Modified Date from Details tab of a file, so please add the finction to search by Created Date and Modified Date for FTP uploaders.

    Possibly, 120 users could be affected by this function change because most of important files are in their local PCs, and it would be really helpful if they could search them by the dates that on their local PCs.

    35 votes

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    researching  ·  5 comments  ·  Search  ·  Delete…  ·  Admin →
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14. "File Request Link" report similar to the "Shared Link" report

    Would like Org level report on what folders have "File Request Links" very similar to the "Shared Link" report. We need to report on what folders are shared publicly.

    81 votes

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    7 comments  ·  Workflow  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    We are creating a file request dashboard for Admins to manage their enterprise’s FR links.

15. Add column for Modified date, and allow sorting on it.

    It would be really handy to be able to add a column for and sort based on "Modified date" field. Currently the "Updated" column is not useful if you are doing content migrations from outside sources. While the files maintain the "modified date", they get an "Updated date" of the day it was migrated.

    We are considering migrating our existing LAN contents to Box. Our users frequently need to sort on last modified date. We are uploading all data to Box and retaining the original date stamps where possible. Sorting is key.

    64 votes

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    6 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Due to other higher priorities, we are not considering this item at this time.

16. Maintain Metadata when Copying a File

    Currently, Metadata (custom metadata and applied metadata templates/values) that's been added to a file is NOT maintained when a file is copied in Box. This request is to add the functionality - perhaps as an option in the 'Copy' flow - to copy a file's Metadata as well.

    32 votes

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    2 comments  ·  Metadata  ·  Delete…  ·  Admin →
    delivered  ·  Adminramato (Admin, Box) responded

    There is a toggle you can set (via the V2 API) on a template to indicate that you’d like the MD to remain on item copy. See “copyInstanceOnItemCopy” at https://developer.box.com/reference/resources/metadata-template/.

17. Improve to view the status of tasks

    As users are currently able to view by icons whether or not shared link is on files and files are locked at a glance in the "file list" view, we would like to view if tasks are done or not at a glance
    https://support.box.com/hc/en-us/articles/360043697174-Locking-Unlocking-Files

    5 votes

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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18. Request to have webapp type filters when searching Box Drive on the desktop.

    We would like to transition to Box Drive and having search filters in the Box Drive search bar would be helpful in finding files and as a stopgap for OS search.

    11 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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19. Increase size of file allowed to be opened online

    We have several large Excel files (example: one that is 16.6 MB) that don't allow for editing/collaboration using Box online. In order to edit it, our team has to take turns: open it in MS Excel and each of us work on the doc one a time. Please allow for larger files to be opened on Excel online since collaboration is one of the hallmarks of using Box for file storage!

    3 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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20. Show Date Uploaded, instead of Date Created for new files in Box Drive

    Right now, when a file is uploaded to Box, the dated modified date shows the date the file was uploaded however, on Box Drive the date modified is the date the file was created.

    We would like to see the date the file was uploaded on Box Drive, as it appears on the webapp.

    3 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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