3940 results found

1. Move uploaded files (via an Automation) to different folders based on the file type.

   Use case: Users could bulk upload a range of file types (docx, image pdf, audio etc) into a single folder that redirects each file based on the file type to different folders for different skills processing.
   Example: a word doc and an audio file could be uploaded to the same folder the word doc gets auto moved to a folder that triggers a skill to extract concepts however the audio file is moved to a folder that triggers a speech to text skill (the text could then be auto moved to the same folder as the word doc for concept extraction). In effect, transforming different file formats by daisy-chaining them through multiple folders until they are all in the preferred final format (eg. text).

   Use case: Users could bulk upload a range of file types (docx, image pdf, audio etc) into a single folder that redirects each file based on the file type to different folders for different skills processing.
   Example: a word doc and an audio file could be uploaded to the same folder the word doc gets auto moved to a folder that triggers a skill to extract concepts however the audio file is moved to a folder that triggers a speech to text skill (the text could then be auto moved to the same folder as the word doc for concept… more

   2 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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2. Ability to set default application for Box Edit opening .md file

   Sometimes Box Edit opening files in the program not set as default on MacOS

   If a user installs Xcode on Mac OS, the user cannot open .md files with default application which set on Mac OS. The user would like to open .md file with Atom.app but it opened with Xcode.
   User can do nothing to change the application. it is the OS that it's selecting XCode when it's installed.

   4 votes

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   1 comment  ·  Box Tools  ·  Delete…  ·  Admin →
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3. Change the file lock icon back to red

   After the Shield File and Folder Badges update, the file lock icon changed from red to grey.
   https://support.box.com/hc/en-us/articles/9790388093075-File-and-Folder-Badges

   It is harder to see now so it would be great if you can change it back to red.

   23 votes

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   1 comment  ·  New UI  ·  Delete…  ·  Admin →
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4. When I number files in BOX, could box use the number to follow sequence instead of the name? Examlpe 1. January 2024, 2. February 2024,?

   When I number files in BOX, could box use the number to follow sequence instead of the name? Examlpe 1. January 2024, 2. February 2024,?

   1 vote

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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5. I have several reviewers that need independent approve/reject in parallel (simultaneously) rather than serially.

   We have 5 reviewers for a task, each having different elements they are responsible for reviewing. Currently we can require they each approve independently, however if one rejects the task is ended for all, regardless of whether they've reviewed it or not, approved it or not.

   We need 100% independent approve/reject

   1 vote

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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6. Box Drive Warning When File Path is too Long

   There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will prevent them from opening the file on the desktop. The update and solution should be to warn the user that upon copying that if they paste the file it will exceed the character limits. Possibly even add that this will prevent opening the document on the desktop, but still can within the browser. This will give the user notice and the ability to cancel the request for good, or go back and change the name before they copy the file so it's within legal limits.

   https://community.box.com/t5/Archived-Articles/Couldn-t-Find-Folder-Path-in-Microsoft-Excel-When-Using-Box/ta-p/51651

   There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will… more

   29 votes

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   not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. for .url files, skip preview page and open in new tab
   5 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. A snapshot of contents within a Box drive folder

   Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?

   Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?

   Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?

   A simple yet effective solution is a "tree directory" view. This is a feature that doesn't exist yet, but with your vote, you could contribute towards making this feature come alive.

   Here is a mockup of what a folder snapshot in tree directory format could look like:
   https://ibm.box.com/s/qbvte48kglmnoe8bk53cwf79ktyr7yqs

   Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?

   Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?

   Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?

   A simple yet effective solution is a "tree directory" view. This is a feature… more

   93 votes

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   4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   Thanks for the thoughtful suggestion (and mock-up!). At this time, it’s not planned, but we’ll keep this in mind for future enhancements to the product!

9. Adding files supported by Box Content Preview

   I would like to see support for the JWCAD extension jww.

   JWCADの拡張子jwwをサポートして頂きたい。

   2 votes

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   1 comment  ·  Content Manager  ·  Delete…  ·  Admin →
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10. Ability to drag files and folders from Box to local folders

    We would like to be able to drag and drop content from our online Box Account within the browser to our desktop/to folders on our desktop.

    7 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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11. Date and Time of uploading file on BOX

    Hi! I was faced with the problem of file date uploading on display on BOX.

    I know that usually, BOX shows "Today" or "Yesterday" if the file was uploaded to BOX today or yesterday. It's clear, but, I need to see the exact date displayed with numbers. For example, I want to see that the file was uploaded to BOX "18 of May, 2022" instead of "Today".

    Moreover, I even can't see the time when the file was uploaded to BOX. I work with the client in different time zones (the difference is 10 hrs) and sometimes it is really important to know the time uploading of the file, but unfortunately currently it is really confusing on BOX.

    So I have two questions:
    1. Is there any way to customize the date format (how always see the date instead of "today"/"yesterday"?
    2. How to see the exact time of uploading? (it is even preferable to see the timezone name to be sure when it was uploaded or at least have tools to be sure with this)

    Thank you.

    Hi! I was faced with the problem of file date uploading on display on BOX.

    I know that usually, BOX shows "Today" or "Yesterday" if the file was uploaded to BOX today or yesterday. It's clear, but, I need to see the exact date displayed with numbers. For example, I want to see that the file was uploaded to BOX "18 of May, 2022" instead of "Today".

    Moreover, I even can't see the time when the file was uploaded to BOX. I work with the client in different time zones (the difference is 10 hrs) and sometimes it is really… more

    28 votes

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    researching  ·  1 comment  ·  Web App  ·  Delete…  ·  Admin →
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12. Cancel all uploads

    A button that allows us to cancel all uploads via the web console. If we mistakenly drag and drop the wrong folder to be uploaded, it would be nice if we could cancel the entire upload instead canceling each individual file. (especially for really big folders with thousands of files)

    12 votes

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    3 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Get a Link in Microsoft Teams integration

    Playing with Microsoft Teams, I discovered that for files stored in the generic/default section of Teams, you can "Get a link" to copy the hyperlink for the file to your clipboard. When I add the integrated Box storage feature, though, files there do not offer the "Get a link" option. It really needs it, otherwise convenience will steer people to NOT use Box for storage.

    8 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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14. ＜Added the ability to download in bulk using the Box for iPhone app＞

    We are using the Box app on our iPhone.
    Currently, we can't select multiple items (such as image files) and download them.

    We are convinced that it would be even more convenient if it were possible to select multiple files and download them all at once.
    If it is not possible to support all file types, could you please add a bulk download function for image files only?

    iPhoneでBoxアプリを利用しています。
    現在は、アイテム(画像ファイル等)を複数選択し、ダウンロードができません。

    複数のファイルを選択して一括ダウンロードが可能になると、更に便利になると確信しています。
    すべてのファイルタイプに対応することが難しい場合、画像ファイルだけでも、一括ダウンロード機能を追加していただけませんでしょうか。

    12 votes

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    under consideration  ·  1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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15. File uploads are extremely slow.

    File uploads are extremely slow. For example, a group of 3 x 20Mb files might take an entire day to upload on a 5mb.s connection. This has happened in the past 3-4 weeks.
    I found the root cause of it. I am in New Zealand and redirected to the Tokyo server, which is very very slow. I verified that this upload path is an issue thus:
    Tried to upload a 20Mb file using browser (via Tokyo) - 2 hrs later the file was at 20% upload. Cancelled the upload.
    Connected a VPN onto Los Angeles. Uploaded the same file (and others). Uploads completed in less than a minute.
    This performance issue forces me to use a VPN each time I use Box to upload which is burdensome.

    Thanks for your attention on this.

    File uploads are extremely slow. For example, a group of 3 x 20Mb files might take an entire day to upload on a 5mb.s connection. This has happened in the past 3-4 weeks.
    I found the root cause of it. I am in New Zealand and redirected to the Tokyo server, which is very very slow. I verified that this upload path is an issue thus:
    Tried to upload a 20Mb file using browser (via Tokyo) - 2 hrs later the file was at 20% upload. Cancelled the upload.
    Connected a VPN onto Los Angeles. Uploaded the same file (and… more

    5 votes

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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16. Box Drive Accidental Deletion

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

    This causes a number of issues and use cases:

    1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

    2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

    Current Admin recommended steps for resolution:
    1.  Run the Collaboration Report EVERY day
    2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
    3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
    4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
    5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
    6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
    7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
    8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
    9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
    10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
    11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
    12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
    13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

    This is the only way to be certain 100% everything has been restored

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    … more

    16 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Blocked Files: Allow Users Not to Be Prompted Every Time They Launch

    We keep .qbw files in Box and we are aware that Drive does not support them. However, every user gets a Drive error every time they launch and it's confusing for end users.

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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18. Merging Content of two Folders with Same Name and Same files

    Merging the Content of two Folders with the same name and the same files gives the option of overwriting the destination or not. This will be very useful if you have duplicate content and want to save time and storage.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Right now, Box's search engine is kinda useless

    So, i contacted Box through chat to ask why the search engine wasn't looking for the specific input i searched for, and among other things i was told that the engine will look for files/folders which match ANY of the words in your input and has no capability of looking for files containing ALL of the words searched for which most search engine have, be it web search or OS search.

    So, here's the problem, we have around 10.000 files uploaded to box, and lots of them share several words which indicate the client's name or what the file contains. So if i have a file called, for example "GAT Flyer Expo 2020", and look for "gat flyer expo 2020", instead of looking for a file with ALL of those words in it's name, it will look for any files that contain any of those words, resulting in 2.000+ results, of which i then have to manually search for file i was looking for, which defeats the purpose of a search engine.

    So, Box's engine should have the capability to search for files that contain all of the words in the input, instead of looking for files containing any of the words. Kinda imperative as a function i'd say.

    So, i contacted Box through chat to ask why the search engine wasn't looking for the specific input i searched for, and among other things i was told that the engine will look for files/folders which match ANY of the words in your input and has no capability of looking for files containing ALL of the words searched for which most search engine have, be it web search or OS search.

    So, here's the problem, we have around 10.000 files uploaded to box, and lots of them share several words which indicate the client's name or what the file… more

    6 votes

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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20. report the file version

    I would like to see the log of the file version. Now, I have to check more than 1000 files. It will be good if I can export the data for check.

    2 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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