4012 results found

1. Simplify "File Request" window

   I have users on my team still using ShareFile to specifically "request files" from external people because the process is simpler. Three key suggestions for the Box "File request" feature:
   1) Can you streamline the pop-up window to focus on the "link" versus the embed widget link. 2) Expose the option/checkbox of the requestor to receive an email when the content is uploaded.
   3) Allow the requestor to adjust the expiration date. Default would be tied to the admin link share policies

   Thanks!

   4 votes

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   1 comment  ·  Web App  ·  Delete…  ·  Admin →
   delivered  ·  AdminRavneet Uberoi (Product Manager, Box) responded

   Delivered with the GA of the new experience in May 2020

2. Disposition Reporting Update - File Size and Scheduled Reports option

   Add File Size and Scheduled Report option for Disposition Reports in Admin Console. Allowing the Admin to monitor disposition activities based on their reporting cadence to ensure files/folders are deleted as expected without having to run the Folder/Files report and comparing against the options in that report.

   2 votes

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   1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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3. Hide/Turnoff Box Drive Error message

   With Box Drive, users are getting many error messages pertaining to incompatible file names. Users would like the ability to prevent continued notification since most of these files do not below to them. Possibly could be handled with a [Dont show again] or [Remove from alerts] check box

   15 votes

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   3 comments  ·  Desktop  ·  Delete…  ·  Admin →
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   not planned  ·  Anonymous responded

   You can disable notifications through OS controls for Box Drive. That being said, we are working on improving error handling in Drive to address the root problems and hopefully lead you to disabling notifications as they are an important part of our UX!

4. Enable to obtain information about the uploader of a file uploaded via file request.

   I would like to use the Box API to obtain information about the uploader of a file uploaded via a file request.
   In the current specification, the "createdby" and "modifiedby" names of these files are both "Anonymous User" even if the file was uploaded by a user who is logged into Box.

   3 votes

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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5. update automatically copies of a file

   When you copy a file into different folders, when You modify the main file, automatically the whole copied files be updated in the same time.

   2 votes

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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6. Box for Office - Access to Collections

   Now that we can organise our files in Box using Collections, it would be good to be able to access this functionality in the Office Apps. This is 'mainly' relevant to the Outlook Box add-in that comes as part of Box for Office for when you want to save to Box or insert from Box.
   Excel/Word/PowerPoint - I would argue that the best experience is opening from Edge/Chrome using Box Edit.

   26 votes

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   1 comment  ·  Box for Office  ·  Delete…  ·  Admin →
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7. 0 Second .mov files do not preview

   If a .mov file is 0 seconds in length, it fails to preview on Box.com and mobile applications. iOS for new versions defaults pictures to this file format. Therefore, many pictures taken on newer iPhones do not preview in Box.

   1 vote

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   0 comments  ·  Preview  ·  Delete…  ·  Admin →
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8. Box Drive Warning When File Path is too Long

   There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will prevent them from opening the file on the desktop. The update and solution should be to warn the user that upon copying that if they paste the file it will exceed the character limits. Possibly even add that this will prevent opening the document on the desktop, but still can within the browser. This will give the user notice and the ability to cancel the request for good, or go back and change the name before they copy the file so it's within legal limits.

   https://community.box.com/t5/Archived-Articles/Couldn-t-Find-Folder-Path-in-Microsoft-Excel-When-Using-Box/ta-p/51651

   There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will… more

   29 votes

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   not planned  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. [Microsoft Edge] Hidden files and shortcuts should be uploaded by using the Upload Folders feature with Microsoft Edge

   [Microsoft Edge] Hidden files and shortcuts should be uploaded by using the Upload Folders feature with Microsoft Edge
   Current Edge(not Chromium based) is not able to upload hidden files and shortcuts by using the Upload Folders feature due to browser limitation.

   Enterprises who have a policy to only allow the usage of the legacy version of Microsoft Edge. Therefore, cannot back up hidden files to Box

   0 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Change the file lock icon back to red

    After the Shield File and Folder Badges update, the file lock icon changed from red to grey.
    https://support.box.com/hc/en-us/articles/9790388093075-File-and-Folder-Badges

    It is harder to see now so it would be great if you can change it back to red.

    23 votes

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    1 comment  ·  New UI  ·  Delete…  ·  Admin →
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11. Send a "here's how your items are shared" report to each user periodically

    One of the most common sources of security breaches is due to a user inadvertently sharing an item more broadly or for longer than they intended.

    A simple way to help limit those sorts of security breaches would be for Box to email every user a report periodically (configurable by the admin, but roughly monthly) that said "Here's how everything you own is shared with other people, and here's a link to the KB article that'll tell you how to fix it if it's not what you want", then showed a report of their folders, files, and shared links, with an emphasis on more-dangerous practices (like folders or custom shared links that are shared with the public).

    One of the most common sources of security breaches is due to a user inadvertently sharing an item more broadly or for longer than they intended.

    A simple way to help limit those sorts of security breaches would be for Box to email every user a report periodically (configurable by the admin, but roughly monthly) that said "Here's how everything you own is shared with other people, and here's a link to the KB article that'll tell you how to fix it if it's not what you want", then showed a report of their folders, files, and shared links,… more

    81 votes

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    not planned  ·  4 comments  ·  Security  ·  Delete…  ·  Admin →
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12. Date and Time of uploading file on BOX

    Hi! I was faced with the problem of file date uploading on display on BOX.

    I know that usually, BOX shows "Today" or "Yesterday" if the file was uploaded to BOX today or yesterday. It's clear, but, I need to see the exact date displayed with numbers. For example, I want to see that the file was uploaded to BOX "18 of May, 2022" instead of "Today".

    Moreover, I even can't see the time when the file was uploaded to BOX. I work with the client in different time zones (the difference is 10 hrs) and sometimes it is really important to know the time uploading of the file, but unfortunately currently it is really confusing on BOX.

    So I have two questions:
    1. Is there any way to customize the date format (how always see the date instead of "today"/"yesterday"?
    2. How to see the exact time of uploading? (it is even preferable to see the timezone name to be sure when it was uploaded or at least have tools to be sure with this)

    Thank you.

    Hi! I was faced with the problem of file date uploading on display on BOX.

    I know that usually, BOX shows "Today" or "Yesterday" if the file was uploaded to BOX today or yesterday. It's clear, but, I need to see the exact date displayed with numbers. For example, I want to see that the file was uploaded to BOX "18 of May, 2022" instead of "Today".

    Moreover, I even can't see the time when the file was uploaded to BOX. I work with the client in different time zones (the difference is 10 hrs) and sometimes it is really… more

    28 votes

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    researching  ·  1 comment  ·  Web App  ·  Delete…  ·  Admin →
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13. Merging Content of two Folders with Same Name and Same files

    Merging the Content of two Folders with the same name and the same files gives the option of overwriting the destination or not. This will be very useful if you have duplicate content and want to save time and storage.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. I want you to be able to save the marked-up PDF data stand alone,or print.

    I want you to be able to save the marked-up PDF data stand alone,or print.
    Now, every member can mark up PDF data at once, but we cannot save the data as evidence or log of checking. if we can save the data as marked-up PDF in local folder it helps us very much.Because we who work for building architecture, have to check
    
    thousands of drawings and have to save these checked data.

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. COPY / MOVE API events to include origin file's ID, name and location

    Currently there is no way to know which file was copied/moved in Box Events API. It is only possible to see the destination file name and location, and only if the file was copied/moved within one Box instance. This presents a major challenge for customers who want to build custom programs that monitor copy/move activity both inside and outside their Box instances.

    39 votes

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    1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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    on roadmap  ·  Adminhadesara (Product Manager, Box) responded

    We have released this change for Copy, and the change for Move is coming in the upcoming months.

16. A snapshot of contents within a Box drive folder

    Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?

    Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?

    Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?

    A simple yet effective solution is a "tree directory" view. This is a feature that doesn't exist yet, but with your vote, you could contribute towards making this feature come alive.

    Here is a mockup of what a folder snapshot in tree directory format could look like:
    https://ibm.box.com/s/qbvte48kglmnoe8bk53cwf79ktyr7yqs

    Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?

    Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?

    Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?

    A simple yet effective solution is a "tree directory" view. This is a feature… more

    93 votes

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for the thoughtful suggestion (and mock-up!). At this time, it’s not planned, but we’ll keep this in mind for future enhancements to the product!

17. Box Drive Accidental Deletion

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

    This causes a number of issues and use cases:

    1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

    2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

    Current Admin recommended steps for resolution:
    1.  Run the Collaboration Report EVERY day
    2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
    3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
    4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
    5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
    6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
    7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
    8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
    9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
    10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
    11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
    12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
    13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

    This is the only way to be certain 100% everything has been restored

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    … more

    16 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Ability to drag files and folders from Box to local folders

    We would like to be able to drag and drop content from our online Box Account within the browser to our desktop/to folders on our desktop.

    7 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. Gmail integration

    Hello,
    I am hoping that the Box interface with Gmail will be improved to the level that the interface is with Microsoft Outlook. Outlook can link to multiple files simultaneously, can link to folders, and leaves off with the last searched item. Working within Gmail has slowed down our process with Box significantly. So much so that I choose not to use the interface but grab the link directly from Box. Please advise when this can be updated/improved. Thanks!

    1 vote

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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20. Ability to overwrite original file with the signed file

    Allow for the signed file to overwrite the original file. Access permissions would need to be set. Unsigned document can be access from Version history.

    13 votes

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    1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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