Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
See user guide here.
- or
5812 results found
-
Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000~2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。134 votesThanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments
-
Certain Windows applications, don’t work with Box Drive
I would like to be able to use Windows apps (such as the built-in Photo app or Snipping Tool app) when opening image files in Box Drive.
In a company with strict security like ours, all apps that can be used are controlled by administrators, and free apps cannot be used without permission.
In addition, adding apps requires an almost hopeless application process, and free apps cannot be added due to security policies.
If BoxDrive could use Windows apps, that would solve this problem, so could you please make it possible somehow?-in Japanese-
Box Driveで画像系のファイルを開く際にWindows…1 voteBox Drive beta is complete, and this capability is now available in the latest public release. To install the Windows version with ARM support, visit https://www.box.com/resources/downloads. For release details, see https://support.box.com/hc/en-us/articles/43804162052627-Box-Drive-v2-47-for-Windows-Release-Notes.
-
Option to Hide the Box Drive Cloud Icons
Option to Hide the Box Drive Cloud Icons
14 votes -
Automatically save Box Drive logs
I want Box Drive logs to be automatically saved in Box.
Currently, Box Drive logs are deleted by log rotation, and even a customer wants to ask Box to investigate, the logs are no longer left.
As a result, Box, Inc. sometimes cannot investigate it.Because Box recommends an unlimited-capacity digital workplace environment, I think it's nonsense that we lose logs.
Therefore, I would like to be able to automatically save the Box Drive log to Box as an option.
2 votes -
I would love to be able to direct Box Drive to any drive connected to my computer.
Have the option to choose where Box Drive syncs from not just where it is installed. Instead of the startup drive as default Box Drive location, having the option to choose any drive internal or external drive would be great.
13 votes -
Box Drive installation improvements
While I am submitting this for Box Drive, I think this should apply to all .msi installers from Box. Is there a way that we can see the version info in the file Properties - > Details? I know that .msi installation makes this trickier than .exe but it is difficult to determine if the website Download link gave me the most recent version or not.
There have been instances where the download from the website (https://www.box.com/resources/downloads#:~:text=Download%20Box%20Drive%20for%20Windows%20(64%20bit) gave me an older version than a user who had Box Drive…
1 vote -
Share files externally Box Drive
Allow the 'People with the link' option to be available directly in Box Drive when sharing files externally, so users don't need to switch to the Box Web App.
4 votes -
MAC OS Spotlight search for Box Drive
Ability to search for Box files from the Mac OS Spotlight Search feature. Allow all files/folders I have access to in Box/Drive to surface in the search functionality on my Mac desktop.
17 votesWith the rollout Box Drive v2.53 (https://support.box.com/hc/en-us/articles/53361463306515-Box-Drive-v2-53-Release-Notes), Spotlight Search is now supported for macOS clients. Users can scope a search in Spotlight to Box Drive, from which [relevant] Box content, in relation to their query, will be returned.
-
List of Offline Folders in Box Drive
It would be great to be able to see a list of folders marked for offline availability in Box Drive. We've had a few users who end up accidentally using up too much hard drive space, but can't remember exactly what folders they've marked offline. We end up needing to have them sign out of Box Drive to clear all offline folders, then sign back in and re-mark folders they need.
11 votes -
Please fix it button for overlay icons in Box drive's setting menu. Sometime, Windows Explorer is missing overlay icons. One of reason is or
Please fix it button for overlay icons in Box drive's setting menu.
Sometime, Windows Explorer is missing overlay icons.
One of reason is order of registry key.How to fix steps for overlay icons is in this community page.
Administrator can re-order registory key, but end user can not use regedit.exe.Missing Box Drive Icons in Windows Explorer
https://community.box.com/t5/Box-Drive-Troubleshooting/Missing-Box-Drive-Icons-in-Windows-Explorer/ta-p/53877Please put fix it button on Box Drive setting menu.
End user can fix by themselves for missing overlay icons10 votes -
Direct Links for files on Box Drive
We have Excel files that reference each other that we moved from local drives to Box Drive. The links change to whatever box folder we move them to, but the path is listed as "C:\users\username\filename"... etc. We need these links to reference the actual Box URL so that other people who have access to the file can still get the updated reference.
46 votesThe Box Drive folder can now be placed in a ‘general’ location outside of C:\users\username. This should resolve your issue. More information can be found here: https://community.box.com/t5/Deploying-Managing-Box-Drive/Configuring-the-Default-Box-Drive-Folder-Location/ta-p/66248
-
Box Drive search to mirror Web UI
You can't specify details in Box Drive search.
I want to use the same function as WEB UI on the search screen of Drive.8 votes -
Box Drive Path in MacOS
Now I am updating my MacOS. According to "https://support.box.com/hc/en-us/articles/4407737091219-Using-Box-Drive-on-macOS-File-Provider-Extension-FPE-mode", my box path was changed from "~/Box" to "~/Library/CloudStorage/Box-Box". It is inconvenient to search files in my editor because the files are located far away from my home directory. Can I fix this issue? Dropbox is still located "~/Dropbox".
5 votes -
Allow omnigraffle files in Box drive
Allow omnigraffle files .graffle to sync in Box drive
6 votesMac packages support was added to Box Drive v2.22
-
Box Drive Warning When File Path is too Long
There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will…
29 votes -
File Request Link from Box Drive
Be able to use file request link straight from box drive - even if it opens up the web app to create the form template etc.
10 votes -
Hide/Turnoff Box Drive Error message
With Box Drive, users are getting many error messages pertaining to incompatible file names. Users would like the ability to prevent continued notification since most of these files do not below to them. Possibly could be handled with a [Dont show again] or [Remove from alerts] check box
15 votesYou can disable notifications through OS controls for Box Drive. That being said, we are working on improving error handling in Drive to address the root problems and hopefully lead you to disabling notifications as they are an important part of our UX!
-
Box Drive: Safe Column Width Fixation
The default column width is too narrow when viewing in Box Drive, and it is not possible to apply column width locking. I would like to request an improvement to this feature.
14 votes -
Manage Box Drive folders that sync with the Box.com - I have to uninstall Box Drive from all of my devices
Because I cannot select which folders to sync from Box.com, I cannot use Box Drive which makes going back to One Drive extremely appealing.
This seems like such basic functionality and it's very disappointing that Box didn't provide it - and actually took it away when moving from Box Sync.
My idea is for Box Drive to provide the same basic functionality that Box Sync had and One Drive and Google Drive and Dropbox have.
4 votes -
Ability to rearrange the image files displayed on Box Drive and Box Web
For image files (photos), such as jpg and png files, there is a Date taken item in the "Properties".
On Box Drive and Box Web, We wants to organize the photos by descending or ascending order based on the Date taken.
However, since [Box Drive] and [Box Web] do not have the Date taken attribute, files cannot be organized by the date and time they were taken.
Thus, we would like you to add the Date taken attribute.23 votes
- Don't see your idea?