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5528 results found

  1. Automatically save Box Drive logs

    I want Box Drive logs to be automatically saved in Box.

    Currently, Box Drive logs are deleted by log rotation, and even a customer wants to ask Box to investigate, the logs are no longer left.
    As a result, Box, Inc. sometimes cannot investigate it.

    Because Box recommends an unlimited-capacity digital workplace environment, I think it's nonsense that we lose logs.

    Therefore, I would like to be able to automatically save the Box Drive log to Box as an option.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Box Drive search to mirror Web UI

    You can't specify details in Box Drive search.
    I want to use the same function as WEB UI on the search screen of Drive.

    8 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  3. Exclude file movement in Box Drive from Box shield's anomalous download detection

    When I move a folder with multiple files stored in Box Drive, Box Shield's anomalous download detection works.
    Since the purpose of the detection of anomalous download is to detect downloads that are taken out of the system, this specification is not the behavior we are looking for.
    Therefore, I would like to see Box Shield exclude moving files in Box Drive from the detection of anomalous download.

    In Japanese:
    Box Driveで複数ファイルが格納されているフォルダを移動すると、Box Shieldの「異常なダウンロード」検知が動作してしまいます。
    異常なダウンロード検知の目的は、ダウンロードによる持ち出しの検知なので、この仕様は求めている動作ではないです。
    そのため、Box Driveの移動はBox Shieldの異常なダウンロード検知の対象外にしてほしいです。

    29 votes

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    2 comments  ·  Shield  ·  Admin →
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  4. Certain Windows applications, don’t work with Box Drive

    I would like to be able to use Windows apps (such as the built-in Photo app or Snipping Tool app) when opening image files in Box Drive.
    In a company with strict security like ours, all apps that can be used are controlled by administrators, and free apps cannot be used without permission.
    In addition, adding apps requires an almost hopeless application process, and free apps cannot be added due to security policies.
    If BoxDrive could use Windows apps, that would solve this problem, so could you please make it possible somehow?

    -in Japanese-
    Box Driveで画像系のファイルを開く際にWindows

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
  5. MAC OS Spotlight search for Box Drive

    Ability to search for Box files from the Mac OS Spotlight Search feature. Allow all files/folders I have access to in Box/Drive to surface in the search functionality on my Mac desktop.

    17 votes

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    4 comments  ·  Desktop  ·  Admin →
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  6. List of Offline Folders in Box Drive

    It would be great to be able to see a list of folders marked for offline availability in Box Drive. We've had a few users who end up accidentally using up too much hard drive space, but can't remember exactly what folders they've marked offline. We end up needing to have them sign out of Box Drive to clear all offline folders, then sign back in and re-mark folders they need.

    11 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  7. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users…

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  8. File Request Link from Box Drive

    Be able to use file request link straight from box drive - even if it opens up the web app to create the form template etc.

    10 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  9. Direct Links for files on Box Drive

    We have Excel files that reference each other that we moved from local drives to Box Drive. The links change to whatever box folder we move them to, but the path is listed as "C:\users\username\filename"... etc. We need these links to reference the actual Box URL so that other people who have access to the file can still get the updated reference.

    46 votes

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    3 comments  ·  Desktop  ·  Admin →
  10. Allow omnigraffle files in Box drive

    Allow omnigraffle files .graffle to sync in Box drive

    6 votes

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    3 comments  ·  Desktop  ·  Admin →
  11. Box Drive Path in MacOS

    Now I am updating my MacOS. According to "https://support.box.com/hc/en-us/articles/4407737091219-Using-Box-Drive-on-macOS-File-Provider-Extension-FPE-mode", my box path was changed from "~/Box" to "~/Library/CloudStorage/Box-Box". It is inconvenient to search files in my editor because the files are located far away from my home directory. Can I fix this issue? Dropbox is still located "~/Dropbox".

    5 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  12. Manage Box Drive folders that sync with the Box.com - I have to uninstall Box Drive from all of my devices

    Because I cannot select which folders to sync from Box.com, I cannot use Box Drive which makes going back to One Drive extremely appealing.

    This seems like such basic functionality and it's very disappointing that Box didn't provide it - and actually took it away when moving from Box Sync.

    My idea is for Box Drive to provide the same basic functionality that Box Sync had and One Drive and Google Drive and Dropbox have.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Box Drive: Safe Column Width Fixation

    The default column width is too narrow when viewing in Box Drive, and it is not possible to apply column width locking. I would like to request an improvement to this feature.

    12 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  14. Localized Box Drive UI

    Users are happy with localized web UI. Many are expecting the same for Box desktop tools, especially Box Drive

    2 votes

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    0 comments  ·  Desktop  ·  Admin →
  15. Ability to rearrange the image files displayed on Box Drive and Box Web

    For image files (photos), such as jpg and png files, there is a Date taken item in the "Properties".
    On Box Drive and Box Web, We wants to organize the photos by descending or ascending order based on the Date taken.
    However, since [Box Drive] and [Box Web] do not have the Date taken attribute, files cannot be organized by the date and time they were taken.
    Thus, we would like you to add the Date taken attribute.

    22 votes

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    0 comments  ·  Web App  ·  Admin →
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  16. Please fix it button for overlay icons in Box drive's setting menu. Sometime, Windows Explorer is missing overlay icons. One of reason is or

    Please fix it button for overlay icons in Box drive's setting menu.

    Sometime, Windows Explorer is missing overlay icons.
    One of reason is order of registry key.

    How to fix steps for overlay icons is in this community page.
    Administrator can re-order registory key, but end user can not use regedit.exe.

    Missing Box Drive Icons in Windows Explorer
    https://community.box.com/t5/Box-Drive-Troubleshooting/Missing-Box-Drive-Icons-in-Windows-Explorer/ta-p/53877

    Please put fix it button on Box Drive setting menu.
    End user can fix by themselves for missing overlay icons

    10 votes

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    1 comment  ·  Desktop  ·  Admin →
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  17. Box Drive Warning When File Path is too Long

    There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will…

    29 votes

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    not planned  ·  5 comments  ·  Box Drive  ·  Admin →
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  18. Hide/Turnoff Box Drive Error message

    With Box Drive, users are getting many error messages pertaining to incompatible file names. Users would like the ability to prevent continued notification since most of these files do not below to them. Possibly could be handled with a [Dont show again] or [Remove from alerts] check box

    15 votes

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    2 comments  ·  Desktop  ·  Admin →
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    not planned  ·  Anonymous responded

    You can disable notifications through OS controls for Box Drive. That being said, we are working on improving error handling in Drive to address the root problems and hopefully lead you to disabling notifications as they are an important part of our UX!

  19. Granular caching ability for Box Drive

    Right now, Box Drive pre-caches any content within a folder as it’s accessed. This can create an issue if there is a large file (~1 GB Executable) in the folder on Box which causes the native file explorer to hang.

    We would like granular caching ability for Box Drive to set a file size so that not everything needs to be pre-cached.

    5 votes

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    2 comments  ·  Desktop  ·  Admin →
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    As some commenters noted, files are not cached automatically when users access a folder. Rather, the metadata on the files within a folder get cached. Files themselves will only be cached/downloaded if a user double-clicks on them.

  20. BoxSign request from Box Drive

    It would be nice to send a box sign document straight from Box Drive instead of logging into the web app and doing it from there. We mostly use the Box drive in our company.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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