Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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4063 results found
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Enable admin settings to customize new user onboarding setup flow
The new user onboarding displayed at https://{DOMAIN}.app.box.com/onboarding/setupflow should be customizable.
Currently new users are guided through a one time onboarding set of screens in the web app. These are Box branded and while they personally greet the user are not otherwise configurable.
This feature should be opt-in, easily disabled by CLI or API (e.g. show-onboarding: False), or allow for customization.
We can currently enable the promotion of Box Mobile, Notes, etc. in the Admin Console. This would be similar to implement and appropriate on the User Settings console tab.
Right now the final screen displays a prompt for the …
4 votes -
Improve Relay workflow search bar (end user view)
Relay search is hard to use (cursor pointer disappears while typing)
This happens only in end user panel, admin search is not affected5 votes -
User setting - View group names
We demand a change of the screen at the time of user settings.
After updating to the new UI, we cannot see the back of the group name when adding a user to the group.
We want the window to be wider or scrollable.2 votes -
Like External users, make a remove user from all content for Managed users.
Like External users, make a remove user from all content for Managed users. So we can remove a managed user from all content instead of removing them from each folder individually.
3 votes -
Delete user without transferring content when using legal hold
【Background】
1. When "Legal Hold" is ON but no "Retention Policy" set
2. When I try to delete a user that is not related to the legal hold above, they need to transfer the content to another user.【Request】
Since it is a user that is not affected by the "Legal Hold", I would like to be able to use that user without transferring the content, which is the behaviour when there is no Governance setting.3 votes -
Export owned and collaborated files & folder tree by user
When exporting user’s Files & Folder tree, it only shows the users owned folders. It should show all the content the user has in their account, including collaborated folders. even after selecting a specific user.
6 votesthis functionality exists today in box
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Custom error message for disabled user
Currently, if the disabled user accesses box, it shows “Disabled by administrator” and advises them to contact “administrator” only. But there are the possibilities that administrator misses these kind of emails (i.e. Out of office situation). So we would like to add "please contact your administrator or 'co-admin'" for this error message.
Or, allow the admin to modify this message directly would be the best option.6 votes -
Show Affected File Details in Exported User Activity Report for Removed Collaborations
When running a User Activity Report on Removed Collaborations, you are able to see the granular file name details on the Box website when selecting "View" and hovering over the affected user.
Please include this in the report output that is exported when selecting "Run" as currently the report only shows "Parent Folder" which is misleading when restoring access as there are cases when the collaborator only had permission to a specific file inside the parent folder causing issues when restoring access for users that were offboarded and then onboarded again due to internal processes.
This will also…
2 votes -
Automatically add a Group to all existing folders of an email address
Our department has been sharing one email address to manage Box folders. Now we want to use our individual emails and add our Group to the existing folders to maintain them. Currently we would have to select the folders individually and there are thousands so that is not realistic. It would be nice if there was a select all option for these folders to add our Group to.
1 vote -
The Ability to Search for Users by Secondary Email Address
In the Admin Console, there is currently no way to search for users by their secondary email address.
When the Admin goes to create a new user with an email address that is already in use by an existing account, they have no way of seeing who is using the email address without checking their users' account details individually.
8 votesThis suggestion is not under consideration for the current or future roadmap. We are currently focusing on improving the current experience to manage users in the Admin Console before we add enhancements to search.
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Limit the amount of data a user can download to prevent data theft by employees.
Limit accidental or intentional bulk downloads.
An ex-employee intentionally or accidentally connected his Network Attached Storage device to his Box account, and it downloaded big chunks of our Box data. We want to prevent very large amounts of data (client work and IP) from being downloaded by users, for example, within a logged-in session, within a set timeframe or by the size of the folder (ie. large folders over a specific size containing folders).
This could be set per user with an enterprise-level default eg. 5GB. If someone tries to bulk download, the admin is altered. Users can…
9 votes -
Enable End Users to Apply Existing Retention Policies to Their Content
Currently, only administrators can assign retention policies to content in Box. This central control is important for compliance, but it also creates workflow bottlenecks when end users need to apply retention to content immediately for governance, regulatory, or project-specific reasons.
Allowing end users to apply pre-approved, administrator-created retention policies or templates to their own content would:
Empower teams to self-govern content in line with company compliance standards.
Reduce admin overhead and delays.
Ensure governance rules are applied at the point of content creation, rather than after-the-fact by admins.
1 vote -
Transfer content of deleted user to multiple people
Add ability to transfer content of deleted user to multiple people.
3 votes -
Metadata field for a user name - ability to @mention or tie a metadata field to a specific user
Similar to comments or tasks, it would be helpful to be able to autofill and insert a user's name in a metadata field.
There are a lot of use cases here, e.g. establishing the content owner since oftentimes that is different from the folder owner and not easily discernible or searchable.
Current workaround would be to use the text metadata field, which leaves room for user error, typos, or using different variations on people's names. A dropdown list helps with that but isn't a feasible option if you're choosing from a large set of users.
6 votesThis is still on our roadmap but has been rescheduled for the second half of 2026.
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Notify user of quarantined file actions
Notify user after a quarantined file has been released or deleted
4 votes -
I want to restrict the installation of the desktop application by user
Is it possible to add a feature to the management console that allows me to limit the installation of desktop applications (Box Drive, Box Note, etc.) per managed user?
Once this is achieved, there will be more control over which desktop applications a corporate user can install.
5 votes -
Add the ITEM ID to the User Activity report (when activity is against a file or folder) in order to join to Files and Folder report on ID
Add the item id to the User Activity report (when activity is against a file or folder). This would allow the User Activity events to be joined to the Files and Folders report data in order to report on activity against files and folders. An example report would be a list of all activity (Downloads, Previews, etc...) for a specific Box account. Currently the User Activity report only shows the activity that a specific user has done, but not what activities have been done against the content owned by a specific user. This would allow for a wide range…
15 votes“Affected ID” for items in the User Activity report is now available: https://community.box.com/t5/Box-Product-Updates/Exports-of-User-Activity-report-to-include-ID-of-event-items/idi-p/73517.
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Keep Cost Center Field populated when user invited as a Managed user
If creating an account and you have to send the user an Invite to come over as a managed user, the Cost Center field (If filled out) will not stay after the user accepts the invite. Forcing you to have to go back and re-add info you may have already included.
I would request that if the Cost Center field is populated on a user creation, that it remain after an invited user accepts their invite to stop double work.
1 vote -
Visual indicator when Box Canvas user is just a viewer, not editor
When using Canvas as a viewer, the user may try to vote on the sticky notes, or try to locate the toolbar, and think that something is broken, when in reality they are looking for features available to editors only.
We should consider adding some visual indicator of the "view only" status e.g. a banner or a badge at the top, an icon over which a user can hover over to get more info, or an icon by the cursor arrow to indicate editing is disabled.
6 votes -
Change the Last Login on the User Details report with Last Activity
The Last Login date of the User Details report doesn't show the real last login time of each users.
As it's misleading, it'better to add the Last activity date instead of Last Login.6 votes
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