579 results found

1. Allow users to have over 100 group associations.

   Many of our users are a part of over 100 groups in their AD, but Box won't add these users to these groups because Box has a group membership limit of 100 groups per user.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  kwarudkar responded

   We would recommend you consider using an API-based integration to import Groups into Box rather than the SAML approach for a better user experience.

2. Allow group administrators of SSO-enabled tenants to change the email addresses of group members

   According to the information provided by following link,
   group administrators are authorised to change the email addresses of managed users.

   *
   Link：
   https://support.box.com/hc/en-us/articles/360043692374

   Manage group member accounts：
   Edit non-admin user accounts in the Managed Users tab, including user name, email, storage, and settings.
   *
   In the case of tenants using SSO,
   only the administrator and co-administrator can change a managed user's email address.

   In this case, the group administrator cannot change the email address of the group member.

   However, in a tenant with a very large number of users,
   it is very difficult for the administrator/co-administrator to complete all the changes on user settings (e.g. changing email addresses) alone.

   Given that group administrators have the right to manage group member accounts,
   we think regardless of whether SSO is enabled or disabled, they should be authorized to change the email addresses of group member users as well.

   ＜SSO有効化テナントのグループ管理者がグループメンバーのメールアドレスを変更できるようにしてください。＞

   以下リンク先の情報によると、グループ管理者は、
   管理対象ユーザーのメールアドレスを変更する権限があります。

   ---

   ご参考：
   https://support.box.com/hc/ja/articles/360043692374

   グループメンバーアカウントの管理：
   [管理対象ユーザー] タブで、管理者以外のユーザーのアカウント (ユーザー名、メール、ストレージ、設定など) を編集する

   ---

   しかし、SSOを利用しているテナントの場合、
   ユーザーのメールアドレスを変更できるのは管理者と共同管理者のみです。
   SSOを利用しているテナントでは、グループ管理者は管理対象ユーザーのメールアドレスを変更できません。

   ユーザー数が非常に多いテナントにおいて、
   ユーザー設定の変更（メールアドレス変更など）を管理者/共同管理者のみで行うことは大変な手間です。

   グループ管理者はグループメンバーアカウントを管理する権限を持っているので、
   グループメンバーのユーザーのメールアドレスが変更できるべきだと思います。

   According to the information provided by following link,
   group administrators are authorised to change the email addresses of managed users.

   *
   Link：
   https://support.box.com/hc/en-us/articles/360043692374

   Manage group member accounts：
   Edit non-admin user accounts in the Managed Users tab, including user name, email, storage, and settings.
   *
   In the case of tenants using SSO,
   only the administrator and co-administrator can change a managed user's email address.

   In this case, the group administrator cannot change the email address of the group member.

   However, in a tenant with a very large number of users,
   it is very difficult for the administrator/co-administrator to complete all the… more

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   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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3. Ability to manage access via a box group

   We have several Enterprise Box folders that we want all Box users to have access to as default. It has been a challenge to manage a group of all Box users manually. Would it be possible to have a Box group that automatically updates and includes all Box users so that it can be used to grant access to enterprise wide data that needs to be available to all users.

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4. Allow choosing default Group permission setting for push groups

   Currently all Box groups pushed from Okta are by default visible to anyone within the Company. We are starting to make extensive use of Box Group pushed from Okta and need those groups to be visible to Admins only to avoid Groups being invited by users to potentially large number of folders.

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   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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5. Allow for one-off permissions changes to individuals in a group.

   When inviting a group to a folder, we would like to have the ability to give a different permission to just a specific member within the group. Currently if a group is invited to a folder, all members will get the same permissions. Te only workaround is invite the indiv user separately. However, this is not an officially supported functionality of Box.

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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6. Ability to scope Malicious Content Rules by User/Group/Shield Lists

   Currently malicious content rules apply to all users. To test moving from an audit/detection-only stance to enforcement, it would be useful to be able to create multiple rules that are scoped to specific users/groups/Shield Lists.
   This will allow us to keep most users in an audit/detection-only rule, while we test enforcement with a pilot group in another rule.

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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7. Allow/Disallow apps on a per role or user group basis.

   Allow/Disallow apps on a per role or user/group basis. This could be for mobile apps, Box Drive, etc. Really make the control more granular than just all on/off for the Enterprise.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Create and add Team Collections via Box Security Group

   We need the ability to create "Team Collections", essentially replicating the function of a Team Drive and provide this shortcut to Users on specific Teams. Given the nature of how Box files/folders are owned by a single User, it makes the function of a Team Drive almost impossible. I think of this as a Mapped Shared Drive in a File server.

   If it were possible to assign Team Collections via Box Security Group, I would be able to provision these Team Collections by an AD Attribute or AD SecGroup, via IdP Rule which maps to a Box Security Group. These Team Collections would appear in the shortcut window/bar on the left hand side and would also appear as a "Folder/Drive" when searching the Folder Tree.

   I would love to Beta Test this!!!!

   We need the ability to create "Team Collections", essentially replicating the function of a Team Drive and provide this shortcut to Users on specific Teams. Given the nature of how Box files/folders are owned by a single User, it makes the function of a Team Drive almost impossible. I think of this as a Mapped Shared Drive in a File server.

   If it were possible to assign Team Collections via Box Security Group, I would be able to provision these Team Collections by an AD Attribute or AD SecGroup, via IdP Rule which maps to a Box… more

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   0 comments  ·  Collections  ·  Delete…  ·  Admin →
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9. Box Group Automation, Dynamic, Identity Manager Tie, or other Methods

   Searching through Box pulse ideas, there are several different flavors of requests for Box Group automation (allowing for users to be auto assigned to a group based on some type of input, either being account information, data fed from an identity platform, etc).

   This will be important for enterprise customers, as they transition from Microsoft file shares/products that have this functionality available.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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10. Ability to view reports as a group administrator

    I would like to see a fix for the error that occurs when a group administrator displays a report.

    If you try to view the report as a group administrator, you may get the error message [Unexpected error.] error may occur.
    The current workaround is to run a report.
    We use the report function when we need to take immediate action for recovery, but if we use [Run], which takes a long time to output, the action will be delayed, which is a problem for our business.
    Therefore, we request that the function of displaying reports be migrated to the new platform and that the reports be modified so that they can be used correctly.

    グループ管理者でのレポート表示操作がエラーとなる事象を改修して欲しい

    グループ管理者でレポートの表示を行うと[予期せぬエラーです。]というエラーが発生する場合があります。
    現在の回避方法としてはレポートを実行することです。
    早急な復旧対応が必要になった際にレポート機能を使用しますが、
    出力に時間がかかる[実行]では対応が遅れてしまい業務上問題があります。
    そのため、レポートの表示機能を新プラットフォームへの移行、レポートの表示が正しく利用できるように改修を要望します。

    I would like to see a fix for the error that occurs when a group administrator displays a report.

    If you try to view the report as a group administrator, you may get the error message [Unexpected error.] error may occur.
    The current workaround is to run a report.
    We use the report function when we need to take immediate action for recovery, but if we use [Run], which takes a long time to output, the action will be delayed, which is a problem for our business.
    Therefore, we request that the function of displaying reports be migrated to the… more

    3 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. Restrict Apps (such as Box Sync) to a Group

    With the impending deprecation of Box Sync I was looking to see about removing the Box Sync app from the Box App Store. I only see an option to disable Sync which would remove the apps, but also cause any installed Box Sync clients to start throwing errors since the service had been disabled.

    I was told by support that I could turn Sync off for specific users, but we have way too many to make the adjustments on. While we don't use groups now, if there was a way to make apps available or unavailable at the group or enterprise level that would be perfect. In our case, since our success representative has provided a list of the ~400 Box Sync users, I could put those into a group and allow Box Sync, while all other users (not in the group) could be prevented from using if I could turn off Box Sync for the domain. This would only work if the group settings would override the top level. Similarly apps could be enabled for specific groups vs making them available to the entire enterprise.

    Thanks for considering.

    With the impending deprecation of Box Sync I was looking to see about removing the Box Sync app from the Box App Store. I only see an option to disable Sync which would remove the apps, but also cause any installed Box Sync clients to start throwing errors since the service had been disabled.

    I was told by support that I could turn Sync off for specific users, but we have way too many to make the adjustments on. While we don't use groups now, if there was a way to make apps available or unavailable at the group… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Notification "new version" upload

    Notify the folder group when a new version is uploaded.
    Currently only when the first version is uploaded, a notification is sent. If version 2 is uploaded, the folder group does not get a notification.

    30 votes

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    4 comments  ·  Notifications  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Not planned for current year.

13. To be able to run a report on folders that a group has access to

    Collaboration Report on Groups to list all access to users added/removed and folders. This will likely help Box admins to track user groups, users and associated folders all in one. Currently, you need to go to the group in order to view the members of the group and what folders are currently given to the group.

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. Box for Teams Content Card Support for Group Invites

    We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
    After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
    Therefore, to avoid confusion for users, we would like you to take the following action.

    　【Requests】：
    　　1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
    　　2.In the future, we would like to see content cards for group invitations also be supported.

    　【Target article】：
    　　Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474

    　【Checked behavior】：
    　　1.Content card not updating even after granting access permissions

    　　　Article Contents：
    　　　　To Post a shared link from Box in a Teams Channel or Chat:
    　　　　5.Once you grant the access, the card refreshes to show the content card with file details.

    　　　Actual behavior：
    　　　　When attempting to grant access, the message "Response sent to app" is displayed, but the card is not updated and the card for granting permissions remains displayed.
    　　　　*It has been confirmed that the posted Box shared link itself can be sent to the other party and that the other party has received it.。

    　　2.Even if the same operation is performed, the number of inaccessible chat members displayed on the content card may differ.

    　　　Article Contents：
    　　　　Difference between Channels and Chats
    　　　　・When sharing a file in a chat message, Box indicates the specific number of chat members who lack access (it does not indicate this in a channel message).
    　　　　 By granting members access to the file, you are making them collaborators (as compared to channel members, to whom you’re simply granting file access).
    　　
    　　　Premise：
    　　　　・The sender, recipient A, and recipient B belong to the same group.
    　　　　・All three were invited to the shared link folder as part of a group, and were not direct collaborators.
    　　　　・The group has editor privileges

    　　　Actual behavior：
    　　　　・When the sender sends a chat to recipient A: The content card displays the message "You cannot view this file shared by two users."
    　　　　・When the sender sends a chat to recipient B: The content card displays the message "You can't view this file shared by a user."

    ＜Box for Teamsのグループ招待時のコンテンツカードのサポートについて＞
    直接的なコラボレータではなく、グループとしてコラボレートされている場合、コンテンツカードで記事と異なる動作を確認しております。
    貴社（Box社）に調査いただいたところ、グループ招待のコンテンツカードの動作は、現状サポートされていない旨回答いただきました。
    そこでユーザーの混乱を招かないよう、以下ご対応いただきたく存じます。

    　【依頼事項】：
    　　1.グループ招待のコンテンツカードの動作は、現状サポートされていないことを記事に明記
    　　2.将来的にグループ招待のコンテンツカードもサポート対象とする

    　【対象記事】：
    　　Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474

    　【確認している動作】：
    　　1.アクセス権限を付与してもコンテンツカードが更新されない

    　　　記事の内容：
    　　　　TeamsチャネルまたはチャットでBoxから共有リンクを投稿するには:
    　　　　5.アクセス権限を付与すると、カードは更新され、ファイルの詳細を含むコンテンツカードが表示されます。

    　　　実際の動作：
    　　　　アクセス権限を付与しようとすると「応答がアプリに送信されました」と表示されるものの、
    　　　　カードは更新されず、権限付与するためのカードが表示され続けたままの状態となる。
    　　　　※投稿したBoxの共有リンク自体は、相手方に送信でき、相手方も受信できていることを確認済み。

    　　2.同じ操作にもかかわらず、コンテンツカードに表示されるアクセスできないチャットメンバー数に差異が生じる場合がある

    　　　記事の内容：
    　　　　チャネルとチャットの相違点
    　　　　・チャットメッセージでファイルを共有すると、アクセスできないチャットメンバーの具体的な数が表示されます (これは、チャネルメッセージでは表示されません)。
    　　　 　ファイルへのアクセスをメンバーに許可すると、そのメンバーはコラボレータになります (チャネルメンバーの場合は、ファイルへのアクセスを許可するだけです)。
    　　
    　　　前提：
    　　　　・送信者、送信先A、送信先Bは、同一グループに所属している
    　　　　・3名とも共有リンクのフォルダにはグループとして招待されており、直接的なコラボレータではない
    　　　　・グループとして編集者権限はある

    　　　実際の動作：
    　　　　・送信者⇒送信先Aにチャットを送信した場合：コンテンツカードに「2人のユーザーが共有したこのファイルを表示できません」と表示される。
    　　　　・送信者⇒送信先Bにチャットを送信した場合：コンテンツカードに「1人のユーザーが共有したこのファイルを表示できません」と表示される。

    We have confirmed that when collaborating as a group rather than as a direct collaborator, the content card behaves differently than described in the article.
    After investigating with your company (Box), we were told that content card behavior for group invitations is not currently supported.
    Therefore, to avoid confusion for users, we would like you to take the following action.

    　【Requests】：
    　　1.The article should clearly state that the operation of content cards for group invitations is not currently supported.
    　　2.In the future, we would like to see content cards for group invitations also be supported.

    　【Target article】：
    　　Using Box for… more

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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15. Web App Integration - Group Application Controls

    We would like to be able to apply an integrated web application to groups of users as opposed to individual users.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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    not planned  ·  Adminpshekar (Product Manager, Box) responded

    Not planned for now but will keep on our radar.

16. Tenant Admin and Co-Admin can check group members from the collaborator list

    If the group permission setting is set to "Admins only", only the user who is the gouroup admin can display the members of the group from the collaborator list of the invited folder.

    Tenant admin and co-admin cannot be set as group admin.
    Even if you are a member of a group or have been invited to the same folder, you will not be able to see the members of the group without navigating to the admin console.

    We request functional improvements so that tenant admin and co-admin can easily check from the collaborator list.

    (日本語)
    テナントの管理者・共同管理者がコラボレータ一覧からグループのメンバーを確認できる。
    グループの権限設定を「管理者のみ」にしている場合、招待されているフォルダのコラボレータ一覧からグループのメンバーを表示させることができるのは、グループの管理者となっているユーザーのみです。

    テナントの管理者や共同管理者は、グループの管理者に設定することができないため、グループのメンバーに含まれていたり、同じフォルダに招待されていても、管理コンソールに移動しないとグループのメンバーを確認することができません。

    テナントの管理者・共同管理者がコラボレータ一覧から簡単に確認できるように改善を要望します。

    2 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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17. Box for Teams Integration for direct messages

    Today, Box is integrated with Microsoft Teams ONLY for team's channels. Please integrate it for direct messages and group chat too !

    Thank you

    64 votes

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    delivered  ·  0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →

18. Create a Box group/alias or ability to select a different name to replace the workflow owner’s name.

    I’ve created several Relay workflows across the business and the issue I found is that people are reaching out to me because my name is tied to a task that is assigned to them. Often times, I do not have any context to the workflow so it results in me having to reach out to the person who started/uploaded the document. We want to avoid approvers having to reach out to the workflow owner vs. the actual owner of the program. This process would not be sustainable if it were rolled out to a larger company.

    Currently Example: Hayley creates workflow in Relay > Relay is kicked off by end-user > Box assigns an approver a task. The task is assigned by the owner of the Relay workflow - “Hayley has assigned a task to Approver.”

    Proposed Example: Hayley creates workflow in Relay > Relay is kicked off by end-user/uploader > Box assigns an approver a task. The task should either read - “[End-User/Uploader] has assigned a task to Approver” OR “[Alias - People Operations team] has assigned a task to Approver.”

    I’ve created several Relay workflows across the business and the issue I found is that people are reaching out to me because my name is tied to a task that is assigned to them. Often times, I do not have any context to the workflow so it results in me having to reach out to the person who started/uploaded the document. We want to avoid approvers having to reach out to the workflow owner vs. the actual owner of the program. This process would not be sustainable if it were rolled out to a larger company.

    Currently Example: Hayley creates… more

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    under consideration  ·  1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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19. Notification of task / mention on content from folder-view.

    Add an icon to a file (similar to the lock icon, or the shared link icon) when the associated user has an active task assigned to them or has been referenced in a comment but has not yet reviewed the document.

    1 vote

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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20. Provide @mention feature also inside of the Box Notes (not only at comment section)
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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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    not planned  ·  AdminModerator (@ Box, Box) responded

    We understand this use case, however it is not a current priority for the team. We will let you know if anything changes.