Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
See user guide here.
- or
843 results found
-
Ability to disable/modify admins receiving ALL collaboration invite notifications
Currently every time someone in our organization shares a file or folder I get an email notification, it gets obnoxious at at times. It seems silly I can't control these notifications. The following need to be able to be turned off,
• Collaboration invitations
• Collaboration invitation acceptancesIn general more control over notifications is ideal, I can't imagine why this would be so difficult. Thank you.
7 votes -
Expand Capabilities for Adding External Collaborators to Relay Tasks/Notifications
Currently, a user can only add an external collaborator to a Relay Task/Notification if the following are true -
- The user owns the content
- The user has added the external collaborator to content
- The user has to have less than 5,000 external collaborators on items they own
Many customers have a closed folder structure, where one admin user owns all content, so this admin user would be the only one who can create the workflow with external collaborators added to tasks/notifications. For large organizations especially, this is difficult to administer and maintain, so ideally even users who…
12 votes -
Ability to configure notifications of a Box Relay Workflow so that the initiator of the workflow receives a text and/or email notification
Ability to configure notifications of a Box Relay Workflow so that the initiator of the workflow receives a text and/or email notification when the workflow is approved / denied, along with the reason it was approved / denied.
1 vote -
Being able to search through files by the date the file was created (in the metadata)
A feature I've wanted many times now, and would love to see implemented, is to be able to search through my files with the filter of Date Created (regarding the creation date of the file in its metadata), not just the date of when I uploaded the file.
16 votes -
Allow owners and co-owners of folders to be notified of auto-expiration events
Instead of only the owner and collaborator inviter being notified, include all folder co-owners in the email notification.
12 votes -
The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is: $540 a huge GAP. It would h
The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is: $540
a huge GAP. It would have been nice to have something in between. For small users like me, 1 User 1TB or 2 TB of space for an extra fee. Please, your platform and service is very good. I have DropBox, lots of space BUT not friendly and cumbersome navigation, can’t stand it.1 vote -
Box Drive & Box Shield
Currently Box Shield classifies copy & pasting within Box Drive as downloading which results in a false alarm notification. It would be great to be able to see the difference between moving files and actually downloading files from a Box report.
22 votes -
File Request's new email notification format is a step backwards - it doesn't tell us the email address of the uploader (but it used to)
A few months ago, the format for the email notification would show the email address of an uploader that used the "file request" feature.
The updated format has LESS information, now it simply says that "someone" uploaded a file. Go back to the prior version which showed the email address of the uploader.
3 votes -
Ability to manage suppression lists
Administrator not able monitor and allow to release own User from Suppression List is a big not good (Cause we won’t know if anyone being accidentally suppress. Till next time User alert and we check to email Spam, check external Mail Security than last check to BOX). When User being capture and put under Suppression List can the system send Administrator notification message and preview and/or release; instead log case check to BOX Support??!
204 votesWe are excited to introduce Suppression List Management for Administrator, a solution designed to streamline the process of handling suppression lists with ease.
Previously, customers had to reach out to Product Support to solve the problem with Notification delivery. With this new feature, Box Administrators can remove Users from the Suppression List without the need to contact the Box Support team. This feature will be available in the Admin Console under the Notification tab.
-
SSO - Disable Automatic Email Notification when Email Alias is Added via SAML
Currently, when an email alias is added to a user's account via SAML (upon login), the user receives an email notification alerting them of this addition. Some customers would like this email notification (specifically when an alias is added via SAML) to be disabled.
Request: provide the option (on the Notifications tab of Enterprise Settings) to suppress notifications for 'email alias added' when the alias is added via SAML.
3 votes -
Alert if classification label is changed
Send a notification when a classification is changed. When a classification is changed for a piece of sensitive content, there is currently not an alert or notification generated. Reporting capabilities on any changed classification labels are also important.
8 votes -
bulk edit
I would like you to add the "Notification Email" item to "Bulk Edit".
It would be very helpful to add "Notification Email" to the items in Bulk edit in "Admin Console> Users & Groups> Bulk edit".
If the administrator can register the settings of the notification e-mails of the managed users by bulk editing, the efficiency of the administrator will increase, and the security of the
e-mails will be better than allowing each user to set up the notification e-mails.6 votes -
Ability for folder co-owners to recieve additional collaboration notifications
In Box, when a collaborator invites another collaborator, the owner of the folder will be notified by email that the collaborator has been added. I would like you to add the ability to send this notification to co-owners as well. Folders are often not managed by the owner alone, and co-owners need to get as much information as the folder owner.
17 votes -
Can't filter search files marked for offline use to unmark quickly and regain HD space.
NEED ASAP: See file list of marked for "offline use" to quickly/easily unmark to regain HD space. I regularly run low on space locally. Users should have a way for Box to ID files based on cache of local machine—to "unmark all" quickly, AS WELL AS selectively with a list of files marked offline to keep any files "offline available" as needed. A MUST-HAVE feature for managing files, since the whole point of box is file storage and accessibility.
19 votes -
Disable shared link expiration notifications
This unstoppable auto-notification [for shared link expiration], specifically, is the worst. While we are a fairly small firm, we use Box pretty extensively and we use shared links pretty extensively. All of our shared links automatically expire. As a result, my inbox is continuously inundated with this notification (we’re talking nearly 100, each day). I don’t have the time to look at each and review them. I don’t know if anyone could ever actually have the time to review them and make any kind of meaningful decision or conclusion based on, what is effectively, spam. With no way to…
3 votes -
Disable integration email notification
ForeScout currently has an integration setup with DocuSign to upload a copy of any completed PDFs to Box. When this occurs, we receive an email from DocuSign with the PDF attachment and also the below email from Box. This is the Docusign to Box integration. The email from Box does not provide detail around where the file was saved or a link to access it. Given that we have a rather high volume of these uploads, I was wondering if there was a way to disable email notifications like this.
2 votes -
Box Task Center notification pop-up
Popup assigned tasks when users visit "All Files" page. Currently Box Task Center shows only number. To make it possible for a user to surely notice, popup is better.
4 votes -
I'd like the trash bin status to be reverted to the previous specification.
Regarding the BOX trash bin, since around August 12, 2025, all files appear to have the "10 years" policy applied to the trash bin, so I would like you to restore it to the previous state.
Please refer to the attached image for the previous state.12 votes -
Scheduled relay task
Add a Time field with time zone to send a notification in Box Relay. Currently scheduled events can only be set at the date level.
10 votes -
Notification for Incompatible Characters in file and folder names
We've run into issues with end users not being able to access content from Box Drive because the file or folder is created with a character that it is incompatible with Microsoft's file explorer.
Could you add in a pop-up visual in the web view that points out when you're using a character that will not be accessible from Box Drive?
5 votes
- Don't see your idea?