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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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864 results found

  1. Lock a file being accessed with Office Online

    Enforce a notification or a dialog that the file is currently lock by another user. Currently, even though the file is locked it is still editable online.

    0 votes

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  2. conflicts

    Notification when a file conflict occurs

    Currently, there are times when file conflicts occur and go unnoticed.
    If there is a function to notify the user who uploaded the file by e-mail when a file conflict occurs, the conflict can be checked immediately, and furthermore, confusion by users and accidents during file sharing can be prevented.

    ファイル競合が発生した場合の通知について

    現状、ファイル競合が発生しても気付かない場合がある。
    ファイル競合が発生した場合に、アップロードしたユーザーにメール通知する機能があれば、即座に競合を確認でき、さらにユーザーによる混乱やファイル共有時の事故を防げます。

    3 votes

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  3. Request for a Box AI Add-on for Desktop Applications

    Dear Box Support Team,

    I would like to submit a suggestion regarding the enhancement of Box AI functionality.
    I believe it would be highly beneficial to offer a Box AI add-on that can be used directly from desktop applications. For example, it would be extremely helpful if users could request Box AI—rather than Copilot—to analyze an Excel sheet that is currently open in the desktop version of Excel.

    In our company, many users primarily work with Box Drive, and as a result, adoption of Box AI—which is currently limited to the web interface—has been limited.
    If Box AI could be…

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  4. Usage Logs and Admin Events don't report version reversion

    ITEMMAKECURRENT_VERSION is a Standard User Event in the API but doesn't show up in Usage Logs or Admin Events.

    When a previous version of a file is promoted as the latest version, we do not receive an enterprise notification for that.

    If we quarantine a file (create tombstone as say version 2) and the user makes the v1 version as latest (v3), then the event received is of type user event and not an enterprise event, which makes us not be able to process such a change.

    1 vote

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  5. Improve the de-provisioning process in Box

    Improve the de-provisioning process in Box so that old content isn't stored when it's not needed, and if it is needed, the right people are taking over ownership of the content. Workflow should look something like this: -User leaves company and is removed from AD group or marked somehow as "removed" -Collaborators on their shared folders are notified that they should take ownership of the folders, if the content is still needed. For example "you have 30 days to take ownership of X folder." -When they click to take ownership, the folder/file is now owned by them and other collaborators…

    6 votes

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  6. Turn off Notifications that links are expiring.

    Add ability to turn off Notifications that links are expiring. My IN BOX is flooded with these and it's annoying to have to delete them dail

    1 vote

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  7. Update removed the ability to view notifications on a single page. You have to scroll through them from the top tool bar. Please add back!

    The newest update removed the ability to view notifications (@mentions, etc) on a single page. You have to scroll through them from the top tool bar. This makes these difficult to managed properly. This needs to be added back ASAP!

    2 votes

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  8. Multiple Pages for Filtered Notifications

    In the Web App under Notifications the filtered views (anything other than All Messages) is limited to 50 items, and you do not have the option to go to the next page.

    For example our HR department set Tasks for each employee to review their Job Description. They were hoping to be able to do away with using a spreadsheet to track emails by seeing who was left under their Sent Tasks. But they are still using the spreadsheet and manual reminders since they weren't able to access more than 50 assigned tasks to send reminder emails.

    1 vote

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  9. Add in-app notifications to Relay

    In-app is better than email

    4 votes

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    not planned  ·  0 comments  ·  Workflow  ·  Admin →
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  10. Option to Designate Which Email Address (Primary vs. Alias) is Used for Box Email Notifications

    Admin is SSO required and is unable to receive email notifications on their primary email address used for SSO.

    Email notification in Box currently are not sent out to aliases.

    However, when testing with the other email aliases for their company, the emails went through correctly.

    The issue is that changing the Box primary email address requires changing the SSO primary email attribute which would break the login flow for other applications and programs.

    We would like to have email notifications be able to be sent to these aliases.

    We do not want to do the workaround of…

    0 votes

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    not planned  ·  kwarudkar responded

    This is not a priority at the moment given our roadmap commitments. We will reconsider with additional demand.

  11. Shared links auto-expiration exception for specific folders

    Currently, the auto-expiration policy for shared links applies to all folders and files. For shared links on folders, it would be great if we could prevent specific folders from expiring (similar to custom notifications settings on specific folders).
    We have a couple of folders that are synced and shared using public links and shouldn't expire.

    4 votes

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  12. Improvements to opt-in promotional content Admin settings

    With regard to the administrator setting for opt-in promotion content, which is scheduled to be discontinued in December 2023, we are concerned that if the setting item is completely removed, promotions for features not enabled in the Admin Console will be displayed and users will be confused.
    Therefore, we would like to see the addition of a function to customize the display of promotions according to the Admin Console settings, such as not displaying promotions for features not allowed in the Admin Console.

    4 votes

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  13. Document metadata processing and visualization for decision making in large organizations

    Example: Financial organization such as a bank, needs to process a new loan. They will need to process income verification, identity verification, and other documents. The bank representative receiving this information must validate these documents, so the metadata pulled from these documents should be easily exported into a friendly format, such as excel.

    This will allow bank representative to easily approve or deny the loan, and can be automated using Box Relay.

    This is a killer application, because it will increase the efficiency of document processing, and will speed up and automate the work of many employees. This will shift…

    2 votes

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    0 comments  ·  Box Skills  ·  Admin →
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  14. Password Resets by Administrator

    This weekend, our organization had an internet outage that stopped email from delivering for four days. I had a user whose password expired and due to the password reset process being wholly dependent on email, the user was unable to work in Box, which is where all their files are, so they couldn't work. I setup a call back and was told that the process needed email in order to manually reset the user's password.

    There needs to be a way where administrators can reset a user's password in the admin console. There are times when email is not a…

    6 votes

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  15. Additional info in Anomalous Download Shield e-mail notifications

    It would be very helpful to see "Previous weekly download amount", "anomalous download amount" and the "delta" on Anomalous download e-mail notifications. We use these to identify notifications that require further investigation, but these are only available by clicking into the reports which make this kind of detection difficult to scale and manage.

    1 vote

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    0 comments  ·  Shield  ·  Admin →
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  16. Notify users of product updates in-app

    Use in-line notifications in the web app to update end users when a feature is “coming soon” vs. waiting until it’s already launched. It would be great also if you could toggle this on and off on the admin side.
    This is something that more and more apps are doing, like a pop up window to let end users know about new features, especially for features not controlled by the admin.

    7 votes

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    0 comments  ·  Web App  ·  Admin →
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  17. Ability to manage pop-up messages

    Integrate a switch to turn off pop-up notifications (those which pop up for every single step or process).
    Maybe have different levels of notifications, like for debugging ("none" to "confirm every step")
    There are way too many pop-ups in Box worsening the "user-experience".
    See what can happen, if you have daily several hundreds or thousands of clicks too much to do for unnecessary things like clicking away pop-up windows which notify you about things you already know you have done (like another user put it so aptly into Box community):
    https://en.wikipedia.org/wiki/Carpal_tunnel_syndrome
    https://theboar.org/2014/08/point-click-dangers-carpal-tunnel-syndrome/

    Let everyone choose individual Box-feedback levels…

    6 votes

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  18. Send an alert email to co-owners for folders below the second tier as well.

    https://support.box.com/hc/en-us/articles/4404822772755
    According to the URL above,
    "Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."

    We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.

    4 votes

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  19. Audit Log for Outbound Email Status

    Feature request to allow an audit log for outbound emails sent from Box (noreply@box.com).

    The problem: An external collaborator says they did not receive an email notification for an uploaded/edited file. The external collaborator has the proper Box email notification settings but did not receive an email from Box.
    Currently, there is no way for us to know with certainty that the email left Box's email server OR if there was an issue trying to send to the external collaborator (e.g. collaborator email is blacklisted due to previous bounces).

    We can't help clients with issues on receipt of…

    1 vote

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  20. Airtable

    Security, sustainability, traceability and file management headaches would be significantly reduced if a file existed in one place, under a single corporate entity, with a single set of permissions and shared across integrations.

    It would be awesome if a file in Box could be published into an Airtable attachment field in an airtable record without copying it into the Airtable tenant and consuming storage.

    If a Box link were dragged into an Airtable attachment field and dropped, could Airtable interrogate the file permissions in Box to see if it is allowed? If so, present the thumbnail provided by Box…

    1 vote

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