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3940 results found

  1. For files, folders and users name, we need to use U+10000 - U+10FFFF in Unicode characters.

    Today, we can only use BMP in Unicode characters on Box.

    However, Windows OS supports many Unicode characters(eg, emoji), besides BMP, so this can be a problem in data migration from a file servers to Box.

    Also, in CJK, Unicode characters other than BMP are used in personal name, so we consider this to be a big issue.

    We hope to have many Unicode characters available everywhere on Box.

    11 votes

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    1 comment  ·  Web App  ·  Admin →
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  2. Improve Move operation to offer choices when destination folder already has file of same name

    Currently, if a number of files are selected to move to another location, if the destination location already has filename(s), Box simply advises that the moves for those files has 'Failed', and lists then 'already exists in the folder '....'

    Box should instead, like other products, offer a pop-up window, indicating the filenames, locations, dates last modified, (and additionally, if any files are signed), with the option for user to select/unselect file(s) to overwrite or ignore. Filenames selected/ticked would then be moved, together with other files where no match was found.

    To simply offer no choice, leaves the user knowing…

    4 votes

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    0 comments  ·  Web App  ·  Admin →
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  3. If I drag folder directly from my PC to Box, some files in the folder cannot be uploaded

    If I drag folder directly from my PC to Box (webpage), some files in the folder cannot be uploaded. I find this problem persist and happen more than once. Why?

    This is annoying because after I upload a folder, I need to check manually whether all files in that folder has been correctly uploaded. "Upload folder" function become useless.

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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  4. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    36 votes

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    4 comments  ·  Shield  ·  Admin →
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  5. I clear all the files, but the space show "Full".

    I clear all the files, but the space show "Full". What is the problem? And it happen again.

    1 vote

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    2 comments  ·  Box Drive  ·  Admin →
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  6. Box Drive Sync Delay Indicator

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an…

    45 votes

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    4 comments  ·  Box Drive  ·  Admin →
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    Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.

  7. Box Web - make file icons smaller

    Prologis would like the large file icons in All Files > recent files to be smaller. As they are now, they aren't very helpful - the previews are too small, and you can't see the full name of the file, making it difficult to identify.

    3 votes

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    0 comments  ·  New UI  ·  Admin →
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  8. Metrics for tracking most oft-accessed files on a Box Drive shared among a team, department, etc.

    OneDrive's tallying of the number of times particular files are accessed and by whom helped direct organization efforts for cloud storage and understand staff behavior. The Box Drive does not have a similar quantitative feature, as far as I know. Possible to create such a feature, to track who, when, and how often particular files and folders are used by staff permitted access? Thank you!

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  9. Search file contents for non-standard file types (e.g. py, R)

    It would be a wonderful if Box could be adjusted to index and search the file contents for files beyond Microsoft Office and text files. For example, much of what I would like to search is in python or R scripts, so being able to index and search those files as well would be very helpful.

    (it would also be very useful to search specific metadata field such as "name" or "type", like windows explorer enables)

    3 votes

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    0 comments  ·  Search  ·  Admin →
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  10. File Shortcuts

    I want to be able to have file shortcuts. They are just pointers to a file that can be placed in other folders throughout the file system. This makes it seem like there are copies of the file in multiple folders and all of the copies get updated whenever one gets updated because its actually one file with a bunch of references pointing to it.

    33 votes

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    We understand the convenience that implementing this feature would bring, but recommend using the existing Bookmarks feature as a more efficient and simplified means for achieving the desired behavior.

  11. Dragging files or folders out of BOX makes a copy

    With the recent update to BOX Drive, when you move something from BOX to your computer it removes it from BOX. It used to make a copy by default. We use BOX as a shared file server and this change allows for accidental deletion.

    Can you please add the ability to make this copy rather than move the file, only when moving out of BOX onto the computer or an outside volume?

    5 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  12. Directly copy files from Salesforce's native file storage to Box via the Box Folder Component which is present on a record

    Be able to drag and drop files stored in Salesforce's native file storage into the Box for Salesforce LWC to save the file down from Salesforce into the dedicated Box folder for the record.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Combine Executed Signed Docs and Signature Log

    Currently, when you send a document to be signed, the signed executed document and signature log are saved as separate files. It would be nice if the signed doc and signature log were one document and saved as an updated version of the original document. Currently, it turns 1 document into 3 documents, and clutters up the folders.

    156 votes

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    on roadmap  ·  44 comments  ·  Box Sign  ·  Admin →
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  14. Add comments to different versions of files

    Box has version control (it essentially stores every update of a file, i.e. saving the file), however without adding comments it still hard to use it as an actual version control system. Is there a possibility to add comments to file version?

    3 votes

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    not planned  ·  2 comments  ·  Web App  ·  Admin →
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  15. Fix file/folder size, counts, dates and storage

    I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

    This is a problem that's been around for at least 1.5 years.

    Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we…

    143 votes

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    We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

  16. file transfer status

    One of our users recently asked the following:

    "The Transfers pane in the Box drive alert window rarely shows any file
    names, even when files are actively being transferred. Please change the
    Transfers window so that it shows a rolling list of all transferring and
    recently transferred files and a time remaining estimate. The list
    should be rolling and not clear when the transfers are done. It should
    always be possible to see the last 5-10 files that Box Drive has
    transferred."

    I'm not sure if this is a reasonable request, but thought I'd share it here.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Support Google App script

    The gsuite integration does not support executing Google app scripts.
    I would like to be able to launch and execute app scripts with gsuite files saved in box.

    23 votes

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  18. iOS Files app "waiting to upload" problem/getting stuck

    Awhile back I could not get the iOS Files to work with Box documents. They would get stuck in the "waiting to upload." While they were helpful, I spent several emails with Box assistants and we couldn't find a solution and gave up. It seems obvious, but I finally figured out what happened. The Microsoft Office applications in iOS require an Office 365 account to edit documents. My Office 365 is through my work, and I am in education, so of course we get a terrible email at first and immediately start using the email alias. When Office required the…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  19. I would like to be able to view the history of previous versions of files that are compatible with the Excel online previewer on the Box Web

    内容:
    We would like to be able to check the contents of Excel files that are compatible with the Excel online previewer on the preview screen by clicking on the older version, just like Word, pptx, and other Office files.
    The only way to check the contents of the old version is to download or make the old version the latest version, which is very inconvenient.
    Achieving this functionality will increase operational efficiency and convenience.

    [タイトル]Excelオンラインプレビューアーに対応したファイルの旧バージョン履歴をBox Webのプレビュー上で閲覧できるようにしてほしい。

    Excelオンラインプレビューアーに対応したExcelファイルでも、Wordやpptx等のOfficeファイル同様に旧バージョンをクリックすることでプレビュー画面上から中身を確認出来るようにしたい。
    旧バージョンの中身を確認する場合はダウンロードか旧バージョンを最新バージョンにする方法しかなく非常に不便です。
    この機能を実現することで業務効率や利便性が上がります。

    6 votes

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    0 comments  ·  Preview  ·  Admin →
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  20. We want users to be able to output a "folder and file" report for each folder.

    (Japanese follows English)
    Currently, only administrators can output the "Folders and Files" report.
    We would like users with editor permissions for the target folder to be able to output a "Folder and File" report for each folder.
    At that time, We would like to be able to select whether the report will be output to that folder or the output destination.

    現在、「フォルダとファイル」レポートは管理者しか出力できません。
    対象のフォルダに対し編集者権限を持つユーザーが、フォルダ単位で「フォルダとファイル」レポートを
    出力できるようにしてほしいです。
    その際レポートの出力先はそのフォルダ内か、出力先を選択できると望ましいです。

    49 votes

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    delivered  ·  0 comments  ·  Admin Reports  ·  Admin →
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