4230 results found

1. Change Unique Identifier to Something other than Email Address

   This is the grouping for the common request for Box to use a unique identifier other than email address for managed users.

   Key pain point with the fact that Box uses email address as the unique identifier: Email addresses change often in large companies, thus requiring these companies to use custom API scripting to keep emails in Box updated based on changes in AD.

   This unique identifier (whether a mapped value from the customer's user store, aka AD, or the Box unique user ID) should also be the identifier used when users authenticate to Box using SSO (via SAML).

   This is the grouping for the common request for Box to use a unique identifier other than email address for managed users.

   Key pain point with the fact that Box uses email address as the unique identifier: Email addresses change often in large companies, thus requiring these companies to use custom API scripting to keep emails in Box updated based on changes in AD.

   This unique identifier (whether a mapped value from the customer's user store, aka AD, or the Box unique user ID) should also be the identifier used when users authenticate to Box using SSO (via… more

   20 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   not planned  ·  katiele responded

   This feature request isn’t currently planned on the roadmap, but we are considering the notion of user attributes that can be placed on a user and then used for better context while sharing / collaborating and searching in the Admin Console.

   Please provide more use cases in the comments to help us understand the problem better.

2. Prevent users from adding content to the root level in Box Drive

   Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.

   Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.

   6 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Quota Notifications for End Users

   I would like a way to set up different thresholds where a user can be notified that they are getting close to exceeding their quota limit. Give me the option to allow notifications at 95% and 99% and then every time they have hit their quota limit when they are someone else adds files to something that they own. I would also like to see warnings added for collaborators when they add files to another person's shares that indicate that they have hit a quota limit for the owner of the folder and give them a warning that they need to work with the owner of the folder.

   I would like a way to set up different thresholds where a user can be notified that they are getting close to exceeding their quota limit. Give me the option to allow notifications at 95% and 99% and then every time they have hit their quota limit when they are someone else adds files to something that they own. I would also like to see warnings added for collaborators when they add files to another person's shares that indicate that they have hit a quota limit for the owner of the folder and give them a warning that they need… more

   6 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. EMM Logins Not Counted in User Statistics Report; Require Fix

   Count Box for EMM login as login in User Report
   Box for EMM login is not counted as "Login" in User Statistics report since Box for EMM keep login information. It should be counted every time users login on Box for EMM.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Separate Move / Copy buttons

   Please consider improving this within Amsterdam

   There are a number of use cases that can be supported by separating the Move / Copy button into unique buttons:

   1) Folder or file templates: Users with Viewer access (can download) should be able to COPY a file or folder elsewhere. Currently this is not supported -- the user must download, which loses BoxNotes and Bookmarks.

   2) Separating "records" from reference material -- If Retention is set on a file, the user may want to copy a version elsewhere that is not subject to Retention

   19 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Web App  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   not planned  ·  Stephanie Zhang responded

   Interesting suggestion, but we won’t be focusing on this ask for the time being due to competing priorities.

6. Actions to make documents and folders (box drive, 'Make Available Offline' ) appear in reports as Downloads - same as normal downloads

   When identifying anomolous downloads (ie potential data leakage), we utilise both Box Shield alerts and User Activity reports to establish details.

   However, User Activity reports (csv, column E 'Action') do not differentiate between those documents and folders downloaded, and those that are 'Made Available Offline'. When attempting to avoid data leakage, the difference is important. Making content available offline is a legitimate task for users. However, large quantities of normal downloads may indicate fraudulent theft of data.

   We need to be able to differentiate between the two types, as soon as possible

   Because User Activity Reports record items as 'Download' when they are in fact documents/folders made available offline in Box Drive, it is not possible to identify and exclude the 'Make Available Offline' from analysis

   When identifying anomolous downloads (ie potential data leakage), we utilise both Box Shield alerts and User Activity reports to establish details.

   However, User Activity reports (csv, column E 'Action') do not differentiate between those documents and folders downloaded, and those that are 'Made Available Offline'. When attempting to avoid data leakage, the difference is important. Making content available offline is a legitimate task for users. However, large quantities of normal downloads may indicate fraudulent theft of data.

   We need to be able to differentiate between the two types, as soon as possible

   Because User Activity Reports record items as… more

   10 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Add new options for "file event" when creating a relay workflow

   Please add the option "New version or Updated" when creating a workflow for a "file event". The new upload option doesn't work if we're simply making an update/edit to an existing document.

   5 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Add repeatable sections to forms

   Would be great to see repeatable sections in the forms.

   So for example you have a set of fields related to some entity, and the user can add multiple entries of this entity by hitting to add additional sections with the same fields in it.

   13 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   on roadmap  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. The ability to search by creator when searching workflows in the “Relay” section of the management console

   The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
   Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
   Searching by workflow creator improves work efficiency.

   管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
   現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
   ワークフローの作成者単位で検索できることで作業の効率化が上がります。

   19 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Secure open link - Domain white list for open shared link

    This request is an idea that will become possible after the following requests are realized.
    Secure open link① - Require email address verification with one-time password
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

    【Summary】
    Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
    This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

    【Issues to be solved】
    Current Open Link is not secure enough as an alternative to attachments.
    Compared to attachments, the ability to determine the information of the access source and the ability to block access after transmission are powerful.
    However, it is impossible to prevent information leaks due to secondary distribution or misdirection, and a means to do so is needed.
    In such cases, we know that invitations are the best option, but in many cases, due to the requirements of the business partners, the users cannot ask them to obtain Box accounts.

    Current open-link passwords do not protect against misdirection and route eavesdropping, as they are mostly sent to the same destination via the same route as the link.
    Also, since the password is fixed, it is not a countermeasure against secondary distribution.

    【Idea Details】
    First, when issuing an open link, allow the user to select "Require email address verification via one-time password".
    (Request here:)
    Then, add "Allow only email addresses from specific domains to receive one-time passwords" to the settings section.

    If this setting is enabled, the following actions will be taken even if the accessing user is not logged in to Box.
    (1) The user will be asked to enter your email address.
    However, email addresses from domains other than the specified one cannot be entered.
    (2) If the user enter the address of the specified domain, he/she will receive a one-time password.
    (3) The user will be asked to enter his/her one-time password.
    (4) When the correct one-time password is entered, the open link will be opened.
    (5)The email address entered here will be displayed in the file access history.

    This request is an idea that will become possible after the following requests are realized.
    Secure open link① - Require email address verification with one-time password
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

    【Summary】
    Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
    This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

    【Issues to be solved】
    Current Open Link is not secure enough as an alternative to attachments.
    Compared to attachments, the ability to determine the information of the access source and the ability to block access… more

    15 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Security  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Allow End Users to run a Collaborations Report for Content they Own

    As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who has access to content they own at scale, and reporting is a crucial aspect of this.

    As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who… more

    16 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

    Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

    If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

    So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

    1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
    2. If the service account does not have permission to the folder, we can't search for the folder.
    3. We have no way of knowing if the folder was internal or external.
    4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

    So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

    This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

    -Date & Time
    -Affected User Name
    -Affected User Email
    -Affected Folder Name
    -Affected Folder Path
    -If the affected folder is internal or external to the company
    -Details (Permission that was removed)
    -Affected Folder Owner
    -Affected Folder Owner Email
    -Link To The Affected Folder (so I don't have to spend day searching for it)

    I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

    Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

    If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

    So the next best thing was try to run "User Activity" report on "Removed Collaborator" on… more

    10 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Allow folder permissions / account permissions to be copied to another user.

    We hired a new admin. As an executive, I want my admin to have access to all files I have in my Box account.

    Is there a way to copy his access to the new admin?

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Error message when access to a file is not available.

    Instead of the current error message, "Page does not exist," can we have a message that is more indicative of access is not available to the user as opposed to the page does not exist.

    A typical scenario is when a link is shared but the user was not invited into the folder etc.

    The current message is misleading.

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  2 comments  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. More detailed error handling with sync errors

    We have a user who is on Box Drive that has had several sync errors come up on his Box Drive client over the last week, but when he clicks on the info icon next to the s"9 items with sync errors message" it just gives them a generic error message with no details about which files can't be synced or how long they haven't been synced. I don't know if there's an existing solution for this, but thought I'd mention it here.

    4 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Ability to disable "user added another user to your folder as a collaborator" email notifications.

    We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Notifications  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Add flexibility to edit an existing legal hold

    We would like to be able to adjust the date of the legal hold or be able to only extract a subset of content within the time period established.

    0 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Governance  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Set default branding experience for File Request Links

    In an effort to become "Enterprise Grade" and set certain UI preferences as the default, it would be nice if there was a way to have the enterprise UI settings (logo, color, etc) set as the default user experience when creating a new File Request link rather than having to set that manually. This would also help with consistency across the user created links when making them for external facing entities, reducing confusion for third parties.

    11 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Allow reorganization of received collaborated folders

    I would like to request that all users are allowed, as non-folder owners, to place shared folders inside non-shared folders. This allows for better organization for users and therefore an overall better user experience. All other cloud services that I am a part of allow this.

    Example:
    I own the folders "fruit" and "orange." Someone else owns the folder "apple" and shares it with me. Currently, I cannot place the folder "apple" inside of my "fruit" folder. I would like to request this is changed.

    Currently, Box permissions (and as it was explained to me, security) does not allow it. However, my master folder organization is all messed up in this scenario, both because I have to have two folders related to the concept of fruit, and because sometimes instead of naming a folder "apple" a colleague might name it "Sam's apple" and further take apart sense making about how folders are organized.

    I would like to request that all users are allowed, as non-folder owners, to place shared folders inside non-shared folders. This allows for better organization for users and therefore an overall better user experience. All other cloud services that I am a part of allow this.

    Example:
    I own the folders "fruit" and "orange." Someone else owns the folder "apple" and shares it with me. Currently, I cannot place the folder "apple" inside of my "fruit" folder. I would like to request this is changed.

    Currently, Box permissions (and as it was explained to me, security) does not… more

    26 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  4 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Add option for users to customize the location of their "Box" folder
    82 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    10 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  Anonymous responded

    This was delivered in Box Drive v2.3! You can view more details on this feature here: https://community.box.com/t5/Deploying-Managing-Box-Drive/Configuring-the-Default-Box-Drive-Folder-Location/ta-p/66248