4165 results found

1. Allow folder permissions / account permissions to be copied to another user.

   We hired a new admin. As an executive, I want my admin to have access to all files I have in my Box account.

   Is there a way to copy his access to the new admin?

   3 votes

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   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Include SSO Authentication as "Login" in User Stats Report

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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3. Allow End Users to run a Collaborations Report for Content they Own

   As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who has access to content they own at scale, and reporting is a crucial aspect of this.

   As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who… more

   16 votes

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4. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

   1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
   2. If the service account does not have permission to the folder, we can't search for the folder.
   3. We have no way of knowing if the folder was internal or external.
   4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

   So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

   This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

   -Date & Time
   -Affected User Name
   -Affected User Email
   -Affected Folder Name
   -Affected Folder Path
   -If the affected folder is internal or external to the company
   -Details (Permission that was removed)
   -Affected Folder Owner
   -Affected Folder Owner Email
   -Link To The Affected Folder (so I don't have to spend day searching for it)

   I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on… more

   10 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Add User Email Address to 'Account Creation Notification' Emails

   PROBLEM: Admins in Box have the ability to receive emails when new accounts are created (via the Account Creation Notification setting in Enterprise Settings -> Security). However, this email only includes the NAME of the user, not the user's email address.

   REQUEST: Add the email address for the user to the email (next to the name) since names are not unique within a company (but emails typically are).

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  kwarudkar responded

   This is a reasonable request. Thank you for filing it! We will reconsider this with additional customer demand.

6. Count SSO Authentication as "Login" in User Statistics Report

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

   2 votes

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7. Counting SSO Authentication as "Login" in User Statistics Reports

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

   2 votes

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8. Add repeatable sections to forms

   Would be great to see repeatable sections in the forms.

   So for example you have a set of fields related to some entity, and the user can add multiple entries of this entity by hitting to add additional sections with the same fields in it.

   13 votes

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   on roadmap  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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9. Display Shield classification labels by default beside the name of each item in a folder

   When viewing the contents of a folder, it would be beneficial to the user experience to see which items are classified and how without needing to select the item or attempt to preview it.

   13 votes

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   delivered  ·  3 comments  ·  Shield  ·  Delete…  ·  Admin →

10. Secure open link - Domain white list for open shared link

    This request is an idea that will become possible after the following requests are realized.
    Secure open link① - Require email address verification with one-time password
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

    【Summary】
    Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
    This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

    【Issues to be solved】
    Current Open Link is not secure enough as an alternative to attachments.
    Compared to attachments, the ability to determine the information of the access source and the ability to block access after transmission are powerful.
    However, it is impossible to prevent information leaks due to secondary distribution or misdirection, and a means to do so is needed.
    In such cases, we know that invitations are the best option, but in many cases, due to the requirements of the business partners, the users cannot ask them to obtain Box accounts.

    Current open-link passwords do not protect against misdirection and route eavesdropping, as they are mostly sent to the same destination via the same route as the link.
    Also, since the password is fixed, it is not a countermeasure against secondary distribution.

    【Idea Details】
    First, when issuing an open link, allow the user to select "Require email address verification via one-time password".
    (Request here:)
    Then, add "Allow only email addresses from specific domains to receive one-time passwords" to the settings section.

    If this setting is enabled, the following actions will be taken even if the accessing user is not logged in to Box.
    (1) The user will be asked to enter your email address.
    However, email addresses from domains other than the specified one cannot be entered.
    (2) If the user enter the address of the specified domain, he/she will receive a one-time password.
    (3) The user will be asked to enter his/her one-time password.
    (4) When the correct one-time password is entered, the open link will be opened.
    (5)The email address entered here will be displayed in the file access history.

    This request is an idea that will become possible after the following requests are realized.
    Secure open link① - Require email address verification with one-time password
    https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

    【Summary】
    Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
    This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

    【Issues to be solved】
    Current Open Link is not secure enough as an alternative to attachments.
    Compared to attachments, the ability to determine the information of the access source and the ability to block access… more

    15 votes

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    1 comment  ·  Security  ·  Delete…  ·  Admin →
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11. Include SSO Authentication as Login in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

    2 votes

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12. Allow users to receive invites on multiple email addresses to one Box Account. To solve the issue of a user having a vanity email address

    Allow users to receive invites on multiple email addresses to one Box Account. To solve the issue of a user having a vanity email address

    1 vote

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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13. more keystrokes = worse user experience

    In the last month, when I create a new folder I've noticed I now have to tab into the field to name the folder. It didn't used to work this way. Previously, upon creating a new folder, the cursor would automatically be waiting for me to type in the folder name. This isn't the first time that Box has updated a feature to require more keystrokes. The same thing happened with the Share>Create Link feature sometime within the last year. It takes one or two more keystrokes to create an open sharable link now.

    So this request is specific in the case of the New Folder feature (bring back previous cursor behavior), but it is also a general note to Box to please consider making your interface more efficient in terms of keystrokes required, not less.

    In the last month, when I create a new folder I've noticed I now have to tab into the field to name the folder. It didn't used to work this way. Previously, upon creating a new folder, the cursor would automatically be waiting for me to type in the folder name. This isn't the first time that Box has updated a feature to require more keystrokes. The same thing happened with the Share>Create Link feature sometime within the last year. It takes one or two more keystrokes to create an open sharable link now.

    So this request is specific in… more

    1 vote

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14. Separate Move / Copy buttons

    Please consider improving this within Amsterdam

    There are a number of use cases that can be supported by separating the Move / Copy button into unique buttons:

    1) Folder or file templates: Users with Viewer access (can download) should be able to COPY a file or folder elsewhere. Currently this is not supported -- the user must download, which loses BoxNotes and Bookmarks.

    2) Separating "records" from reference material -- If Retention is set on a file, the user may want to copy a version elsewhere that is not subject to Retention

    19 votes

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    2 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  Stephanie Zhang responded

    Interesting suggestion, but we won’t be focusing on this ask for the time being due to competing priorities.

15. File request custom theme transparent logo suggestion tooltip

    When putting themes for file request, using logos with existing color backgrounds does not look as clean. It would be great to add a tooltip suggestion to use a transparent logo for the user designing the theme.

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16. Box Events API Collaboration Events don't show the same details as the user activity report

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous roles of users so we can automatically revert these changes (in specific cases).

    I see that the information is being captured, but not passed through to the API for some reason. Generating reports manually each time is not a viable solution, so I'm looking to get these additional details added into the event's additional details dictionary.

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous… more

    1 vote

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17. Make multiple users inactive in Bulk Edit

    Make multiple users inactive in Bulk Edit

    11 votes

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18. Include SSO Authentication in User Statistics as Login Activity

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

    2 votes

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19. A method of Direct message or chat to a user.

    Besides notifications, we would like to have a way to DM or chat a user about changes to content.

    Comments are limited in characters and will also appear to others. This is why we would like a way to message a user directly within Box.

    1 vote

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20. Request the ability to suppress emails during user provisioning in Box

    When a Box user is provisioned, an email is sent to the person's email address, but there are cases where many companies and organizations, not just us, are provisioning mailboxes at the same time. In this case, the mailbox provisioning is slower than Box provisioning is completed, so Box determines that the email is unknown and is entered on the deny list. To prevent this, I'd like to see a feature that doesn't send emails during user provisioning in Box.

    【In Japanese】
    ＜タイトル＞
    Boxのユーザープロビジョニング時のメールを送信しない機能を要望する
    ＜本文＞
    Boxユーザーがプロビジョニングされると、そのユーザーのメールアドレスにメールが送信されますが、私たちだけでなく、多くの企業や組織が同時にメールボックスをプロビジョニングしているケースがあります。この場合、メールボックスのプロビジョニングは Box のプロビジョニング完了よりも遅いため、Box はメールが不明であると判断し、拒否リストに入力されてしまいます。これを防ぐために、Boxのユーザープロビジョニング中にメールを送信しない機能を用意していただきたいです。

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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