4063 results found

1. Box Events API Collaboration Events don't show the same details as the user activity report

   When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

   From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

   When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

   As part of our company policy for managing collaborations, I need to be able to fetch the previous roles of users so we can automatically revert these changes (in specific cases).

   I see that the information is being captured, but not passed through to the API for some reason. Generating reports manually each time is not a viable solution, so I'm looking to get these additional details added into the event's additional details dictionary.

   When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

   From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

   When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

   As part of our company policy for managing collaborations, I need to be able to fetch the previous… more

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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2. Include SSO Authentication in User Statistics as Login Activity

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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3. Make multiple users inactive in Bulk Edit

   Make multiple users inactive in Bulk Edit

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   1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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4. When inviting users, the permissions window is missing.

   When inviting users to collaborate in Box, a window appears to select the permissions that should be granted.
   However, this window protrudes from the screen and cannot be resized, and the uploader's permissions are missing.
   This is handled by reducing the browser's magnification, but depending on the monitor being used, the magnification may have to be reduced to 67%-80%, which is inconvenient. Please make it possible to scroll through the authority windows to see all the cases.

   In Japanese：
   Boxでユーザーをコラボレーション招待する際、付与する権限を選択するウィンドウが表示されます。
   しかし、このウィンドウは画面からはみ出していて、サイズを変更することもできないため、アップローダーの権限が見切れてしまいます。
   ブラウザの倍率を下げることで対応していますが、使用しているモニターによっては倍率を67％～80％まで下げなければならず不便です。
   権限ウィンドウをスクロールして全件確認できるようにしてください。

   16 votes

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5. Allow reorganization of received collaborated folders

   I would like to request that all users are allowed, as non-folder owners, to place shared folders inside non-shared folders. This allows for better organization for users and therefore an overall better user experience. All other cloud services that I am a part of allow this.

   Example:
   I own the folders "fruit" and "orange." Someone else owns the folder "apple" and shares it with me. Currently, I cannot place the folder "apple" inside of my "fruit" folder. I would like to request this is changed.

   Currently, Box permissions (and as it was explained to me, security) does not allow it. However, my master folder organization is all messed up in this scenario, both because I have to have two folders related to the concept of fruit, and because sometimes instead of naming a folder "apple" a colleague might name it "Sam's apple" and further take apart sense making about how folders are organized.

   I would like to request that all users are allowed, as non-folder owners, to place shared folders inside non-shared folders. This allows for better organization for users and therefore an overall better user experience. All other cloud services that I am a part of allow this.

   Example:
   I own the folders "fruit" and "orange." Someone else owns the folder "apple" and shares it with me. Currently, I cannot place the folder "apple" inside of my "fruit" folder. I would like to request this is changed.

   Currently, Box permissions (and as it was explained to me, security) does not… more

   26 votes

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   not planned  ·  4 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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6. The ability to search by creator when searching workflows in the “Relay” section of the management console

   The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
   Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
   Searching by workflow creator improves work efficiency.

   管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
   現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
   ワークフローの作成者単位で検索できることで作業の効率化が上がります。

   18 votes

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7. Different Support contact information for sub set of user population

   We would like certain user accounts to see a different support number than all of the others users.

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   not planned  ·  kwarudkar responded

   We have not heard many requests regarding this feature. We will reconsider with additional demand.

8. Custom-Branded Email Alias for End User Notifications
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   not planned  ·  Adminmwang (Product Manager, Box) responded

   Thanks for the suggestion. Unfortunately, due to competing priorities, this is not currently on our roadmap.

9. Allow End Users to run a Collaborations Report for Content they Own

   As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who has access to content they own at scale, and reporting is a crucial aspect of this.

   As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who… more

   15 votes

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10. Count SSO Authentications as Logins in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

    2 votes

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11. Behavior when searching for and specifying a user name by using the suggestion function in Japanese

    If a user wants to email the user with a shared link URL or folder sharing when using Box, and then tries to search using the name of the Box account in Japanese, the cursor must be moved to another location after the first one has been specified. I would like you to eliminate this unnecessary cursor movement and make it possible to search by user name continuously.

    corresponding operation in the box
    ① Click the "Send Shared Link" icon.
    ② Enter "山田" in Japanese ⇒ Several candidates appear.
    ③ Candidate confirmed.
    ④ Next, for example, enter "佐藤" ⇒ no response
    ⑤ move the cursor to a field other than the address entry field, and then return to the address entry field.
    Enter address ⇒ Several candidates appear.

    ④ I would like to ask you to improve the function so that I can select candidates by Japanese names.

    If a user wants to email the user with a shared link URL or folder sharing when using Box, and then tries to search using the name of the Box account in Japanese, the cursor must be moved to another location after the first one has been specified. I would like you to eliminate this unnecessary cursor movement and make it possible to search by user name continuously.

    corresponding operation in the box
    ① Click the "Send Shared Link" icon.
    ② Enter "山田" in Japanese ⇒ Several candidates appear.
    ③ Candidate confirmed.
    ④ Next, for example, enter "佐藤" ⇒ no… more

    2 votes

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12. Add User Email Address to 'Account Creation Notification' Emails

    PROBLEM: Admins in Box have the ability to receive emails when new accounts are created (via the Account Creation Notification setting in Enterprise Settings -> Security). However, this email only includes the NAME of the user, not the user's email address.

    REQUEST: Add the email address for the user to the email (next to the name) since names are not unique within a company (but emails typically are).

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    not planned  ·  kwarudkar responded

    This is a reasonable request. Thank you for filing it! We will reconsider this with additional customer demand.

13. A method of Direct message or chat to a user.

    Besides notifications, we would like to have a way to DM or chat a user about changes to content.

    Comments are limited in characters and will also appear to others. This is why we would like a way to message a user directly within Box.

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14. We would like the usage standards for Box Connector for Microsoft Graph to be relaxed.

    Currently, the Box Connector for Microsoft Graph requires fewer than 10,000 Box users, but the improved interoperability between Box and Microsoft products is more beneficial for larger tenants.
    I would like the user limit to be increased or eliminated.

    Additionally, We can currently search and display Box content (up to 20,000 recent items) across the Microsoft ecosystem, but this amount of content is not very searchable, so we'd like to see as many as possible.

    https://support.box.com/hc/en-us/articles/4403605037587-Box-Graph-Connector

    Box Connector for Microsoft Graphの利用基準を緩和してほしい

    現在、Box Connector for Microsoft Graphを利用するにはBoxユーザーが10,000人未満であることが条件ですが、Box製品とMicrosoft製品間の相互運用性の向上は、大人数のテナントでより効果的です。
    ユーザー数の上限を引き上げるか、なくしてほしいです。

    また現在は、Microsoftのエコシステム全体でBoxのコンテンツ (最大20,000の最新項目) を検索して表示できますが、このコンテンツ数では検索性が低いため、可能な限り多くしてほしいです。

    https://support.box.com/hc/ja/articles/4403605037587-Box-Graph-Connector

    60 votes

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    1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    User limit has been increased to 50K and File limit is now 200K

15. Enhanced Locking Experience on Box Drive for Mac

    With Enhanced Locking on Box Drive now launched for Windows (https://support.box.com/hc/en-us/articles/360063653693-Box-Drive-v2-21-Release-Notes), it'll be great to have the same experience, i.e. opening a file will prompt the user to lock the file and auto-unlock the file when closing the file, for Mac users.

    This way all users, no matter what OS they use, can have the same Enhanced Locking experience when working with files via Box Drive.

    15 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Improve annotations for Box Previewer UI element

    One of the main feature of our proof-of-concept utilizes Box’s concept of collaborations. We want to demonstrate beyond the capability of the basic file/folder sharing by utilizing the Box Previewer UI element and enabling the annotation feature. The annotation is such a great feature to enhance business and client relationship in the digital space. We implemented this feature however we found there are some challenges and we are hoping Box can help us find a solution to create a better experience.

    1. We were able to activate the annotation but only within app users. Both our employee entities and customer entities are able to share and view these annotation. When it requires a non-app user to see these annotation (e.g. customer sharing an annotation with a managed-user created from Box.com) those annotation are not viewable by managed users and they cannot make further annotation to the same document. We are really hoping that the annotation feature in the previewer will come out of beta and be implemented in the public Box.com domain for all to use. This would complete the full user experience that we are hoping for.

    2. The highlighter, pen and comment bubble is a great start in annotation tools, however, we think that these tools can evolve a bit more with some more choices. Having control on color, pen style and perhaps dropping larger “sticky” notes to help readers to see these annotation more vividly and the ability to have finer control on how users annotate would enhance the experience to digitally markup a document with ease. You can also see with only one choice in color, it conflicts with the stardard black colored text of the document.

    One of the main feature of our proof-of-concept utilizes Box’s concept of collaborations. We want to demonstrate beyond the capability of the basic file/folder sharing by utilizing the Box Previewer UI element and enabling the annotation feature. The annotation is such a great feature to enhance business and client relationship in the digital space. We implemented this feature however we found there are some challenges and we are hoping Box can help us find a solution to create a better experience.

    1. We were able to activate the annotation but only within app users. Both our employee entities and customer… more

    19 votes

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    1 comment  ·  Preview  ·  Delete…  ·  Admin →
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17. Include SSO Authentication as "Login" in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

    2 votes

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18. Private comments

    Ability to create a private comment. Right now, all comments are public (all collaborators can see). We would like to have a feature to make the comment private so that only user who posted it can see.

    14 votes

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19. Add option for users to customize the location of their "Box" folder
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    10 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  Anonymous responded

    This was delivered in Box Drive v2.3! You can view more details on this feature here: https://community.box.com/t5/Deploying-Managing-Box-Drive/Configuring-the-Default-Box-Drive-Folder-Location/ta-p/66248

20. Selective Bulk Trash Restoration

    Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

    The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

    Example:
    Files below a specific folder structure Main>Tier>* (folder or file) were deleted by a user inadvertently. There were 70+ pages of files in that user's trash folder out of 164 that needed to be fully restored. The only method to do so was to highlight each page and restore page by page. Instead, filtering by the relevant criteria including deleting user, date, and folder structure affected, then bulk restoring all files identified would save significant time.

    Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

    The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

    Example:
    Files below a… more

    17 votes

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