10052 results found

1. Ability to Customize Styling of Box Sign Email Notifications

   Hi Box Support,

   I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

   Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

   Font size and font family

   Line spacing and paragraph formatting

   Branding options (e.g., header image, color accents)

   HTML support for enhanced formatting

   This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or styling options would be a big improvement.

   If this is something being considered or available via an enterprise or API-based solution, I’d love to learn more. Otherwise, I hope this request can be considered for a future update to Box Sign.

   Thank you for your time and for the great product.

   Best regards, haej

   Hi Box Support,

   I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

   Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

   Font size and font family

   Line spacing and paragraph formatting

   Branding options (e.g., header image, color accents)

   HTML support for enhanced formatting

   This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or… more

   5 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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2. Share multiple files at once

   Currently, you can only share one folder/file at a time. Not a smooth process.

   1 vote

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3. Ability to create private subfolders in Parent folders, and limit Parent-level collaborators from accessing the private subfolder.

   Ability to create private subfolders in Parent folders, and limit Parent-level collaborators from accessing the private subfolder. Only added collaborators should be able to work in that subfolder.

   6 votes

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4. Expand number of folders displayed in folder hierarchy

   Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and is not interested in leveraging Box Drive.

   Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and… more

   4 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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5. Changing default columns view in File Explorer with Box Drive - Move or hide sync status

   The recent 2.48.250 release has forced a new Sync column in File Explorer. This new column is fixed in position and can't be hidden. I, for one, don't care to have this column take us space in the Explorer as I have a smaller laptop screen.

   When you select the column and hide in Explorer, it shows up at the next refresh back in the same position.

   The integration with File Explorer should follow Windows 11 preferences and be adjustable just as OneDrive is.

   •  

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6. Ability to exclude invitation restrictions in tenant settings in Hubs

   We would like the ability to add folders with editor privileges in Hubs, even if only co-owners or higher can be invited in the tenant settings, so that it does not affect the invitation restrictions in the tenant settings.
   Anticipate that many companies will not be able to change the invitation restrictions on the tenant side due to personnel issuances, security risk avoidance, etc.
   Like to see this feature implemented, as it would improve the convenience of Hubs if there is a function to prevent tenant settings from affecting Hubs.

   テナント設定で共同所有者以上のみ招待可能な場合でも、Hubsでは編集者権限を持つフォルダを追加できるように、テナント設定の招待制限には影響しないようにする機能が欲しいです。
   人事発令やセキュリティリスク回避等で、テナント側の招待制限を変更することができない企業は多い事が予想されます。
   Hubsではテナント設定が影響しないようにする機能があれば、Hubsの利便性向上に繋がるかと思われますので本機能の実装を希望します。

   4 votes

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7. Allow Box AI summaries to display by default when a file is opened or selected

   It would be helpful if Box AI could automatically show the summary panel by default when a user selects a file or opens it in preview.
   Currently, users must manually trigger the AI to see summaries.
   For workflows involving many files, default visibility of summaries would improve usability and make Box AI insights more accessible and efficient.

   4 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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8. We would like to have a clear indication of whether a file request link has been issued for a folder.

   Currently, it's not immediately clear whether a folder has a file request issued.

   We would like to have an icon display, similar to a shared link icon, so that it is visually clear when viewing the folder that a file request link has been issued.

   (In Japanese)
   フォルダでファイルリクエストリンクが発行されているか分かるようにしたい

   現在、ファイルリクエストが発行されているフォルダかすぐにはわかりません。

   フォルダを見た際に、ファイルリクエストリンクが発行されていることが視覚的にわかるよう、共有リンクのようなアイコン表示をできるようにしたいです。

   15 votes

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9. More collaborative annotations

   When editing drafts of print and digital materials, using comments/annotations in Box has been my team's go-to. However, I think the level of collaboration for that option could use improvement. It would be nice to be able to respond to directly under someone's comment so everyone knows what is being referred to, and I don't have to type "in response to {name's} note on {thing}..." to get my point across. It would also be nice to resolve/remove comments in some cases.

   2 votes

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10. bulk update metadata

    For metadata driven relays, it would useful from the list view to be able to multiselect files within a folder and set the meta value for a particular field for all the selected files.

    3 votes

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11. Download all files from view

    Currently, you are only able to download the files visible in a view. If there are more than 25 files you want to download, you need to complete multiple batches. If you have a folder with 500 items in it, you can download the whole folder.

    We would like to see an option where you can export all files in a view like you can with a folder so specific information can be aggregated across our environment and retrieved via a Box App

    3 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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    not planned  ·  AdminBlake Walsh (Admin, Box) responded

    We are not currently planning on offering bulk downloads as it is possible to have many thousands of files returned in a View.

    However, you can change this setting (Files and Folders per page) for your user to 100 to get more items on a single page in Box Apps as it respects that setting on a per-user basis.

    You can also use the "Location" column to go to the Folder that contains that file if what you want to download is in the same folder hierarchy.

12. Fix the known notification issue immediately

    Promptly fix the known issues with notifications listed in the following article

    https://support.box.com/hc/en-us/articles/4417769636371-Notifications-not-sent-or-multiple-notifications-sent

    Due to this bug, there have been frequent incidents of not receiving notifications when documents are uploaded by clients.
    This has significantly damaged the reliability of Box at our company, and there are calls for its use to be discontinued.

    16 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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13. Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@b

    ■ Need
    Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.

    ■ Background & Issue
    Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.

    ■ Example Use Case

    In a process where the labor union reports employee work status to company officers using Relay notifications:

    Issue: It is burdensome to ask all officers to adjust their mail filtering rules for noreply@box.com, leading to misrouting or unread notifications.

    Proposed Solution: Enabling a custom sender address (e.g. alerts@yourcompany.com) would improve deliverability, reduce operational friction, and ensure timely receipt.

    =============================
    ■ ニーズ
    Box Relay で通知メールを送信する際、送信元メールアドレス（From）をデフォルトの noreply@box.com 以外に任意のドメイン／アドレスへ変更可能にしたい。

    ■ 背景および課題
    現在、Box Relay の通知メールは全て noreply@box.com から配信されています。しかし、特定のメール運用ルールや受信側のフィルタ設定の都合から、社内関係者や取引先への通知メールを自社ドメインのアドレスで送信したいという要望が増えています。

    ■ ユースケース例

    労働組合が役員宛に社員の労働状況を報告する業務において、Relay を使った通知を実施。

    課題：受信側（役員全員）に対して自社ドメインのメール振り分け設定を依頼するハードルが高く、誤配や未読連絡が発生しやすい。

    解決策：送信元アドレスを自社ドメイン（例：alerts@yourcompany.com）に変更できれば、受信側の信頼性と開封率が向上し、運用負荷も大幅に軽減できると期待。

    ■ Need
    Allow customization of the “From” email address when sending notification emails via Box Relay instead of always using the default noreply@box.com.

    ■ Background & Issue
    Currently, all notification emails sent by Box Relay originate from noreply@box.com. However, due to certain mail‐handling policies and recipient filtering rules, there is growing demand to send these Relay notifications from a company’s own domain/address.

    ■ Example Use Case

    In a process where the labor union reports employee work status to company officers using Relay notifications:

    Issue: It is burdensome to ask all officers to adjust their… more

    3 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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14. Forced termination of suspicious outbound collaboration

    We request implementation of a method for administrators to forcibly cancel invitations received by users under their management.

    While outbound collaboration in Box is free and convenient, it is also highly dangerous.
    It can be exploited by attackers seeking to misplace files or spread malicious files by sending invitations, or by employees planning to leave who receive invitations from their personal accounts to extract information.

    While inbound collaboration allows logging, outbound collaboration does not even permit this, leaving administrators virtually powerless.

    Currently, administrators can only take the following two actions against these highly dangerous behaviors:
    ① Control “future” outbound collaboration via Box Governance domain whitelisting
    ② Generate a list of outbound collaborations via reports

    Option ① cannot address outbound collaborations that have already occurred.
    Option ② only allows for advisory notifications to the affected users.

    Implementation of a response method for cases where your company's users have already been invited is required.
    At the very least, please enable the output of collaboration IDs in the outbound collaboration report. With this alone, you can use the API to revoke access.

    We request implementation of a method for administrators to forcibly cancel invitations received by users under their management.

    While outbound collaboration in Box is free and convenient, it is also highly dangerous.
    It can be exploited by attackers seeking to misplace files or spread malicious files by sending invitations, or by employees planning to leave who receive invitations from their personal accounts to extract information.

    While inbound collaboration allows logging, outbound collaboration does not even permit this, leaving administrators virtually powerless.

    Currently, administrators can only take the following two actions against these highly dangerous behaviors:
    ① Control “future” outbound collaboration… more

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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15. Tags

    I am tagging all my documents for easy filing and searching. It would be great if
    1) i could save tag searches for future use
    2) be able to see a list of the tags i have created so I can edit, add, delete whatever tag(s) i want.

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16. How to Convert MBOX to PST and Other file format

    If you're looking for a fast and reliable way to convert MBOX files to PST, the Shoviv MBOX Converter is an innovative solution. It allows users to select and convert multiple MBOX files at once, all without affecting performance or speed. Whether you're converting a few files or bulk migration, this tool ensures efficiency throughout the process.
    It is built with an advanced algorithm that supports files from a wide range of email clients, including Thunderbird, Apple Mail, Eudora, etc. It also comes with a clean, easy-to-use interface, making it usable even for users with non-technical backgrounds.
    The tool also gives the flexibility to convert MBOX files to other formats such as EML, MSG, or export directly to Office 365, making it a versatile utility for different migration needs. Test the functionality and speed of the software using the free trial version.

    Product Page: https://www.shoviv.com/mbox-converter.html

    If you're looking for a fast and reliable way to convert MBOX files to PST, the Shoviv MBOX Converter is an innovative solution. It allows users to select and convert multiple MBOX files at once, all without affecting performance or speed. Whether you're converting a few files or bulk migration, this tool ensures efficiency throughout the process.
    It is built with an advanced algorithm that supports files from a wide range of email clients, including Thunderbird, Apple Mail, Eudora, etc. It also comes with a clean, easy-to-use interface, making it usable even for users with non-technical backgrounds.… more

    1 vote

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    5 comments  ·  Desktop  ·  Delete…  ·  Admin →
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17. Copy a folder with its items into another folder using Box Relay

    Copy a folder with its items into another folder using Box Relay

    Currently, you can select not only the "file that triggered the flow" but also the "folder that triggered the flow."
    However, this only copies the folder, not the items contained within it.
    To avoid complicating the workflow for a single folder, make sure the folder contents are also copied.

    Box Relayを使用して、アップロードしたフォルダを別のフォルダ内にアイテムと一緒にコピーしたい

    現在は「フローをトリガーしたファイル」だけでなく「フローをトリガーしたフォルダ」が選択可能です。
    ただし、あくまでもフォルダのみのコピーとなり、フォルダ内に格納されているアイテムは一緒にコピーされません。
    1つのフォルダに対してのワークフローの煩雑化を防ぐために、フォルダの中身も一緒にコピーされるようにしてください。

    4 votes

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18. Easy access the original file from the user interface after signing is completed

    We use Box Sign frequently in our work.
    In the current specifications, after signing is completed, the "Sign Completed Screen" or the "Box Sign List Screen" is displayed.

    After a file has been signed, there are many cases where additional work needs to be done in the location where the original file is stored.
    However, we find it very inconvenient that we cannot reach the folder where the original signature file is saved unless we trace it back from the top folder.

    Please prepare a link to access the original file (or the folder where the original file is saved) from the page after signing is completed.

    ＜BoxSignで署名完了後のページから元ファイルにアクセスできるリンク＞
    Box Signを業務で頻繁に利用しています。
    現在の仕様では、署名完了後は、"サイン完了画面"、もしくは、"Box Sign一覧画面"が表示されます。

    ファイルに署名後、署名元ファイルが保存されている場所で他にも作業が必要なケースが多くあります。
    しかし、TOP階層のフォルダから辿らなければ署名元ファイルが保存されているフォルダにたどり着けず、非常に不便に感じています。

    署名完了後のページから元ファイル(もしくは、元ファイルが保存されているフォルダ)にアクセスするためのリンクを用意してください。

    We use Box Sign frequently in our work.
    In the current specifications, after signing is completed, the "Sign Completed Screen" or the "Box Sign List Screen" is displayed.

    After a file has been signed, there are many cases where additional work needs to be done in the location where the original file is stored.
    However, we find it very inconvenient that we cannot reach the folder where the original signature file is saved unless we trace it back from the top folder.

    Please prepare a link to access the original file (or the folder where the original file is… more

    4 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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19. Folder and file reports

    Add the folder description as a coloumn to the folder and file extract report

    1 vote

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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20. Box Canvas Session Time Improvements

    The session duration of the Box Canvas is affected by the "Session Duration for All Users".
    Therefore, in Box Canvas, if you exceed the time set for "Session Duration for All Users", you will be returned to the login page when you refresh the Box Canvas page.
    To avoid this, you will need to navigate the Box Web UI or refresh the page.
    I'd like to see improvements so that the session doesn't time out while editing Box Canvas.

    【In Japanese】
    ＜タイトル＞
    Box Canvasのセッション時間の改善要望
    ＜本文＞
    Box Canvasのセッション時間は「すべてのユーザーのセッション持続時間」の影響を受けています。
    そのためBox Canvasでは「すべてのユーザーのセッション持続時間」に設定している時間を超過すると、Box Canvasのページを更新した際にログインページに戻ります。
    回避するためには、Box Web UIの操作やページの更新を行う必要があります。
    Box Canvasの編集中もセッションタイムアウトにならないよう改善をお願いいたします。

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