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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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920 results found

  1. Force removal of local copy of item which has been sync'ed

    One of our common workflows on Dropbox was

    • Move large file to the (Dropbox, now Box) folder
    • Wait for (Dropbox, now Box) to upload that content to the cloud storage
    • Right-click on the file and select an option to force it to "Online Only" mode, which would remove the local copy, freeing up the disk space

    It seems that there is no way to do that last bit with Box Drive, and there absolutely should be. For many folks, the premise of cloud storage is "get this off my local disk", and waiting until some random cache times out days…

    2 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  2. Direct Download Option from Right-Click Context Menu

    Currently, when using the Box Drive on Mac Finder or Windows Explorer "right-click > Share > Copy shared link" only gives you the option for a share link that open to the web-browser preview page.

    This is obviously not the preferred method for sharing files to people who need to download assets quickly.

    Just give the option for "Copy shared link" and "Copy Direct Download link" in the context menu.

    Thank you!

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Owner off documents/folder can set it to be edited with online apps only

    Allow anyone who creates a folder or document (not just the company/enterprise) to set if a document can be downloaded, or if it is editable only in the online version (ie: Microsoft office online). Being able to download, edit, and save causes a lot of problems with different versions coming into existence! We have box drive, box edit, box for outlook, etc enabled, and it's causing problems for multi-user documents.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  4. Increased accessibility of upload status of a file for visually impaired users

    Currently, in Box Drive the only way to check the upload status of a file/folder is to check the folder/file icons. There is currently no way for visually impaired users to check the current status of an upload, or check the status of content being Marked for Offline, since this functionality also relies on the folder/file icons for this information.

    Box should consider a solution to this that would better serve visually impaired and blind users

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Enable Bulk Edit of Admin Settings for Box Sync

    My company is fully transitioning away from Box Sync and over to Box Drive. You can disable Box Sync from being used, but you can't perform a bulk edit on each person's account to uncheck Box Sync. Unless this is done, 'Synced' will still appear on the left hand side of a user's account. This will be a very time consuming administrative change when you have to manually uncheck this setting for hundreds, if not thousands of users.

    1 vote

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  6. Syncing files and having them download to devices automatically

    Create a setting in Box Drive so that files, once updated, automatically sync and download to all devices for use offline. Now, we have to designate each folder for "use offline." Why not have a setting that allows us to make that the default (so it functions like Box Sync)? As it now stands, I'd have to know in advance which files I might use on a flight, if I'm traveling with a different computer. That's a pain.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Ability to control roll-out of Box apps

    Right now, updates to apps like Box Drive roll-out in a phased approach without any admin control. That means that I have some users on one version and some on another... and the manual download version is the old version so I can't force-update anyone who is having issues and needs to take advantage to a bug-fix version.

    If this is difficult, then just post the current/new version as the manual download - problem solved!

    1 vote

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  8. 0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  9. Add Make Available Offline control to Explorer/Finder toolbar

    We are pushing our users to start using Drive instead of Sync. Our helpdesk team brought up that they are concerned that the current UI for MFOing content (right click file, click “Make Available Offline”) is not intuitive for end users. They are requesting a button for “MFO“ to be surfaced on the top toolbar of the Windows Explorer window when an item is selected, so that the option is visible without having to right click the item.

    3 votes

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    not planned  ·  0 comments  ·  Box Drive  ·  Admin →
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  10. Drag and Drop with System Tray vs Windows Explorer

    We are unable to drag drop files into an application when pulling content from the system tray but is able to do so from box drive in the windows explorer

    1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  11. Embedded Widget wont load on my website if third-party cookies are blocked in the browser

    Recent changes by Box have made the embedded Widget I have been using for years useless. None of my clients allow third-party cookies by their browsers. They have been uploading files to me for years but now must "grant access" and approve cookies by Box, sometimes a four-step process to get access via the Widget on my website. Not workable. Will use a One-Drive link to solve, but disappointed. Your support team suggested I send my issue to you.

    1 vote

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    0 comments  ·  Box Tools  ·  Admin →
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  12. Support for Other Templates and Legacy File Formats

    Hi Team,

    We are looking for Box Drive and Box Web to support additional Word, Excel, and other office templates and file formats so we can save these into Box.

    Currently Box only supports a few modern formats like .docx and .xlsx for word and excel for example, but we are using several other templates and formats as you can see in the screenshot below.

    Please consider broader support for other types of files for office going forward.

    Thank you.

    1 vote

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  13. Recommend an automated, timed backup onto a secure Duke folder for ToolKit folders/files to improve deleted file recovery options fora team

    Recommend an automated, timed backup onto a secure Duke folder for ToolKit folders/files to improve deleted file recovery options for a team. Now it appears that recovery of files that were deleted in a shared Duke Box Toolkit folder can only be recovered by the individual that deleted the file (not the co-owner or admin without the assistance of the individual that performed the deletion). For critical files this is a security risk to just store the files on the Box Drive because it severely limits identifying and recovering deleted files. The individual that deletes the file could do it…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. GoogleDrive Regarding file conflicts in

    BoxDriveI am aware that there are solutions for file conflicts like the one below, but there are some cases where the above cannot be resolved. (e.g., under a folder with "Hide" enabled).
    ・Box for Microsoft Office collaborative editing function
    => https://support.box.com/hc/ja/sections/21356589562131
    ・Use BoxDrive's lock function
    => https://support.box.com/hc/ja/articles/360061782454

    I would like Box to consider a feature like Google Drive that allows you to "overwrite" a file in a pop-up when a file conflict occurs.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Make the "Create New Collection" (+) button permanently visible

    I would like to request a UI change for My Collections. Currently, the "+" button to create a new collection only appears when hovering over the "Collections" section. I request that this button be made permanently visible.

    Reasoning:
    Based on our user behavior analysis using Pendo, we have found a strong correlation between My Collection usage and Box AI adoption. Users who utilize My Collections tend to become more proficient and active with Box AI.

    To improve the employee experience and drive Box AI usage, we want to provide in-app training using Pendo guides. However, because the "+" button is…

    2 votes

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    0 comments  ·  Collections  ·  Admin →
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  16. Drag and Drop with System Tray vs. Explorer

    We are unable to drag drop files into an application when pulling content from the system tray but are able to do so from Box Drive in the Windows Explorer

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  17. Permanently mark a file as not malicious

    We had a user (with Box Drive) who had a file marked as malicious. She apparently made a change to a local copy and added it back to her folder, causing it to be marked as malicious a second time. In fairness, the hash is different, since the file changed. When I looked at the first event, I ran the file through VT, and the results came back as all clean, so I marked it as not malicious. The user was still not able to access the file. I had to go back into Shield, find the second instance, scan…

    3 votes

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    0 comments  ·  Shield  ·  Admin →
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  18. Add the service name that locked file to the Lock property

    There is a issue that Box Drive and other third party apps can open files that are being edited in Office Online.
    When I am editing a file in Office Online, the user who is editing the file becomes me, so I can edit the file regardless of whether it is locked.
    This issue can be solved if we know the name of the service that did the locking.
    Therefore, please add the service ID/name that locked file to the Get File API response.

    1 vote

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  19. Box Shutdowns down early during shutdown, so MS Word docs with changes can't be saved if shutdown aborted

    This problem plagues me onace a week or so. When Windows 10 is shutting down, Box Drive shutdowns down early before Windows asks to save opened changed docs - so MS Word docs with changes can't be saved if shutdown aborted. I end up having to save locally, reboot, then put the file into Box, then shutdown a second time. Painful, especially at the end of the day.
    Proposal - work with Microsoft on a way to delay the Box shutdown point - until after the cancel shutdown message occurs...

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  20. Would love to have files/folders in numbered order when more than 9

    In some of my Box Drive folders I would like to number the sub folders/files for best structure. So the folder names would be something like: 1. Budget, 2. Production plan, 3. ...... 10. Casting, 11. Marketing, and so on.
    But when I have more than 9 folders numbered like this they will not keep in the numbered order. 10 and 11 comes before 2 and so on. This drives me and my coworkers crazy. Is there any way to fix this so that they keep in the numbered order 1-2-3-4-5-6-7-8-9-10-11 and so on?

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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