9870 results found

1. Request Signature outcome should have Form Submitter variable

   When creating a workflow like the one in the following article, the Request Signature outcome cannot use the form submitter as a signer

   https://support.box.com/hc/en-us/articles/38351786879123-Generating-Documents-with-Box-Doc-Gen-and-Box-Relay

   Some of our workflows start with a form, use Box Doc Gen to generate a document, which then needs to be signed by the original form submitter. While the Request Signature step can access form variables, it notably does not have access to the Form Submitter.

   It would be great if this was exposed as a variable so that the sign request could have the submitter as a signer.

   Our current workaround is to add a field to the form to have them type their own email; this works, but is a bit cumbersome.

   It's also a little silly, given the warning at the bottom of the form is "Your email address ... will be recorded when you submit". Recorded, yes - but not available for signature!

   When creating a workflow like the one in the following article, the Request Signature outcome cannot use the form submitter as a signer

   https://support.box.com/hc/en-us/articles/38351786879123-Generating-Documents-with-Box-Doc-Gen-and-Box-Relay

   Some of our workflows start with a form, use Box Doc Gen to generate a document, which then needs to be signed by the original form submitter. While the Request Signature step can access form variables, it notably does not have access to the Form Submitter.

   It would be great if this was exposed as a variable so that the sign request could have the submitter as a signer.

   Our… more

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2. Display more information in Upload Error message in Box Drive

   It would be helpful to have more information shared in the Upload Error notification that’s displayed for admins when a user tries to upload content to a folder that has run out of storage. It would be helpful for the error message to display information such as account name, email, or login of the user. Currently, if an organization imposes storage quotas for their users, admins will receive this message anytime a user tries to upload content to a full folder. Having more information up front within the error message would save admins time in looking to find who the user is, and reaching out to them to discuss their storage needs.

   It would be helpful to have more information shared in the Upload Error notification that’s displayed for admins when a user tries to upload content to a folder that has run out of storage. It would be helpful for the error message to display information such as account name, email, or login of the user. Currently, if an organization imposes storage quotas for their users, admins will receive this message anytime a user tries to upload content to a full folder. Having more information up front within the error message would save admins time in looking to find who the… more

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3. Allows the report to see the classification labels that have been applied in the past

   In the User Activity Report, when a classification label is changed, it is logged. However, it does not record from which label was changed to which label..
   One user currently sets the privilege to edit classification labels to editors (general employees). However, the more users with editing privileges, the greater the security risk. The only way to avoid this risk is to limit the scope of editing privileges to the owner or co-owner (superior). In that case, it would be too inconvenient, since it would be necessary to apply to the superior for a change in the classification label.
   By making it possible to track which classification labels have been assigned in the past and who assigned them, it is possible to increase the convenience of classification label operation while ensuring security.

   In Japanese：
   過去に適用されていた分類ラベルをレポートで確認できるようにします。
   ユーザーアクティビティレポートでは、分類ラベルが変更されるとログに記録されます。しかし、何のラベルから何のラベルになったかは記録されません。
   あるユーザーは現在、分類ラベルの編集権限を編集者（一般社員）まで拡大しています。しかし、編集権限を持つユーザーが多ければ多いほど、セキュリティのリスクが増えます。そのリスクを回避するためには、編集権限を所有者や共同所有者（上長）までの範囲に限定するしかありません。その場合、上長に分類ラベルの変更申請を行う必要が出てくるため、あまりにも不便です。
   過去にどの分類ラベルが付与されていたか、誰がそれを付与したのかを追跡できるようにすることで、セキュリティを担保しつつ、分類ラベル運用の利便性を上げることが可能になります。

   In the User Activity Report, when a classification label is changed, it is logged. However, it does not record from which label was changed to which label..
   One user currently sets the privilege to edit classification labels to editors (general employees). However, the more users with editing privileges, the greater the security risk. The only way to avoid this risk is to limit the scope of editing privileges to the owner or co-owner (superior). In that case, it would be too inconvenient, since it would be necessary to apply to the superior for a change in the classification label.
   By… more

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4. Unify Time Zone Handling for Expiration Dates of File Requests and Shared Links

   Currently, Box handles expiration dates differently depending on the feature: Shared Links use PST/PDT as the standard, while File Requests rely on the local time zone of the device used to create the link. As a result, even when the same expiration date is set, the actual expiration timing can differ between the two types of links.

   Having different time zone behaviors across Box features lacks consistency in implementation and is not intuitive for users. We kindly request that the time zone handling be unified across features.

   【In Japanese】
   ＜タイトル＞
   ファイルリクエストと共有リンクの有効期限におけるタイムゾーン仕様の統一を希望

   ＜本文＞
   現在、Boxでは「共有リンク」はPST/PDT基準で有効期限が処理される一方、「ファイルリクエスト」はリンク作成時の端末のタイムゾーンに依存して処理されるため、同じ日付を設定してもリンクが無効になるタイミングが異なります。

   Box の機能間でタイムゾーンの動作が異なると、実装に一貫性がなくなり、ユーザーに混乱を原因となりますので、機能間でタイムゾーンの扱いを統一していただくようお願いいたします。

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5. About the accuracy of Box AI for Hubs

   I'm trying out the beta version of Box AI for Hubs.
   I expected this feature to be able to combine information from multiple documents within Hubs to generate an answer.
   However, at the moment, even though there is relevant information in the documentation within Hubs, only general answers are returned, and no satisfactory answers have been obtained.
   As it is, it would be difficult to deploy it internally, so we would like to see further improvements in the accuracy of AI.
   Please note that all content is written in Japanese.

   23 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Request for Additional Output Items in the User Details Report

   Could we enable the User Details report to include the user's registration date on Box? Specifically, we would like to propose adding a column titled "User Registration Date."

   This information is necessary for user management.
   Currently, we have to request this information from Box regularly.
   If we could verify it directly in the report, it would eliminate the need for inquiries to you.

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   1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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7. Add calendar to a Hub
   17 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   This feature is not yet on our roadmap but we may go back to it in the future

8. Additional formatting options in Box Notes

   Allow for toggle lists that reduce visual clutter within a Note. Add additional formatting for callouts, section dividers to organize content. Create quick links between notes.

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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9. Ability to add a parameter to control the visibility of the zoom button when creating expiring embed links

   Most of the time, when viewing on mobile, it appears that the zoom button doesn't do much when pressed. Only when zoomed out does it seem to fit the document to the screen. Raymond James would like the ability to disable this when creating expiring embed links.

   3 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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10. Hi there! I'm trying to make the power of Box AI accessible to my users.: Want ability to embed AI Agents, and assign an Agent to a Hub.

    Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

    I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
    1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
    2. Unlock the blue/white Box Cloud image (see: "RC HR Screenshot 0 - Embedded into Sharepoint.png")
    3. Read my instructions on the hub, ignore the folders in the hub, and click the Box AI button (see: "RC HR Screenshot 1 - user reads instructions.png")
    4. Change the Default AI Agent (see: "RC HR Screenshot 2 - default AI Agent.png")
    5. The user has to somehow know that they're using the default AI agent, and they need to use the dropdown to the proper HR Agent "HeberBot" (see: RC HR Screenshot 3 - Dropdown to proper Agent.png)
    6. then finally type their question.

    I would love for this to be simplified somehow. Can you suggest other ways, or let me know if there's something that box has planned to simplify this? The best outcome would be: I would love for my user to go to the HR site, and type questions to the correct AI Agent.

    So I guess this request can be broken down to 2 technical asks:
    1. Embed Box AI Agents/chatboxes directly into sharepoint.
    2. Allow admins to assign specific AI Agents to specific Box Hubs. ( For example, my HR agent to my HR document hub. And inherantly disallow the default Box AI agent, or other AI Agents)

    Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

    I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
    1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
    2. Unlock the blue/white Box Cloud image (see: "RC HR… more

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    3 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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11. Additional Passwords / Biometrics

    I'd like to add an additional layer of security on folders in Box by password protecting them. We are using a mobile devices a lot - so it seems like a natural added layer of security similar to how Apple offers locked notes would be very helpful. If it was a password or an additional biometric check - that would be great!

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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12. No 'Resume Signing' option for ready-sign link initiator, only access code

    Streamline the flow for email verification when using Ready Sign Links:
    Customer wants all RSL to use email verification whereby the end user must enter the code, and NOT be able to use the 'Resume Signing' option that's included in the verificaiton code email.

    Having both options in this process is confusing to end users. Also the two options are not documented on support.box.com - only option documented is where the end user is expected to add the verification code -- no mention of bypassing that / removing that step when choosing to resume signing via the email.

    Again, the desired output is for the user to only be able to enter the code in the window where the prompt is vs (seemingly) bypassing that and using the RESUME Signing button that's included in the verificaiton code email.

    Streamline the flow for email verification when using Ready Sign Links:
    Customer wants all RSL to use email verification whereby the end user must enter the code, and NOT be able to use the 'Resume Signing' option that's included in the verificaiton code email.

    Having both options in this process is confusing to end users. Also the two options are not documented on support.box.com - only option documented is where the end user is expected to add the verification code -- no mention of bypassing that / removing that step when choosing to resume signing via the email.

    … more

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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13. Box Hubs for CANVIEWPATH users

    Users with CANVIEWPATH want the capability to specify folders/files by their IDs when adding contents to Box Hubs. Currently, folders and files under the CANVIEWPATH folder are grayed out and cannot be narrowed down from the top folders.
    The only way to identify them is by searching its folder name, which contains the risk of mistaking it with the folders with similar names.
    Therefore we request to use folder ID to accuratrely identify and select the appropriate folders.

    （日本語）
    CANVIEWPATHを利用しているユーザーが、Hubにフォルダ/ファイルを掲載する際に、フォルダIDやファイルIDで指定したい。
    現在は、CANVIEWPATHフォルダ配下のフォルダやファイルはグレーアウトして上位フォルダから絞り込むことができません。
    特定するには、フォルダ名で検索しかありませんが、名称が似ているフォルダと間違う危険もあるので、フォルダＩＤを利用できるようにしてほしい。

    13 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. Add the Open icon to the Box Ribbon

    Currently, the Box icons on the Ribbon are Share and Upload, which is useful. But I have to go to File / Open / Box, then click an icon (which looks like it belongs on the ribbon!) to get the file open browser. Can this icon be added to the ribbon?

    2 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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15. Box Shuttle connect with SharePoint using a personal Microsoft account

    We are trying to sync a SharePoint site data into box periodically by using Box shuttle. It can be done through a O365 admin account to build this migration successfully.

    However, we need to sync from a partner's SharePoint Site with a Microsoft personal outlook account since they think provide a SharePoint admin role for us to sync is too risky. Although this personal account had been invited into organization and shared as SharePoint site owner. When we try to build the migration between SharePoint online and Box by using this personal account, it will always fail during SharePoint authentication, and get following error:

    Sign in
    Sorry, but we’re having trouble signing you in.

    AADSTS500200: User account 'testsharepointwithbrii@outlook.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

    We had tried many times to invite this personal account to organization, but still failed every time we try to authentication SharePoint. Then we confirmed with Box support, and seems this type of authentication is not allowed in Box Shuttle-SharePoint connection. So hope in future, Box could support this type of connection

    We are trying to sync a SharePoint site data into box periodically by using Box shuttle. It can be done through a O365 admin account to build this migration successfully.

    However, we need to sync from a partner's SharePoint Site with a Microsoft personal outlook account since they think provide a SharePoint admin role for us to sync is too risky. Although this personal account had been invited into organization and shared as SharePoint site owner. When we try to build the migration between SharePoint online and Box by using this personal account, it will always fail during SharePoint authentication,

    … more
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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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16. Ready-Sign Links: Ability to make signers optional

    Currently, ready-sign links require all signers to be assigned (i.e. I must enter an email address for signer 1 and signer 2). This means that one can't create a ready-sign link when multiple signers might be (but aren't always) needed.

    Examples:

    • A registration form for an event where all attendees in the party need to sign. If there is only one attendee, there are no additional signers (and those fields would be left blank)

    • A form that must also be signed by a parent if the primary signer is a minor. If the primary signer is NOT a minor, no additional signature is needed.

    Currently, ready-sign links require all signers to be assigned (i.e. I must enter an email address for signer 1 and signer 2). This means that one can't create a ready-sign link when multiple signers might be (but aren't always) needed.

    Examples:

    • A registration form for an event where all attendees in the party need to sign. If there is only one attendee, there are no additional signers (and those fields would be left blank)

    • A form that must also be signed by a parent if the primary signer is a minor. If the primary signer is NOT a minor, no… more

    4 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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17. Display of confirmation message screen to prevent accidental operation of Box Drive

    When using Box Drive, it is common for users to accidentally delete, move, or copy files.

    When manipulating large numbers of files, this failure can lead to serious information leaks and other problems.
    Therefore, it would be helpful to improve functionality such as displaying a confirmation message when deleting, moving, or copying files to better prevent accidental operations.

    7 votes

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18. Increase AI text query

    Increase current limit of 1mb of text that AI can query to support much larger documents

    9 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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19. Custom suggested questions assigned to a Box AI agent

    Need ability to craft our own custom suggested questions (i.e. quick select user prompts) at time of creating a custom agents in the AI Studio. These suggested questions should latch to the relevant custom agent so that when a user selects a unique agent, the suggested questions that are presented to them are specific to that agent purpose.

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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20. Management Settings for Video Watermark

    Management Settings for Video Watermark

    Minimum and Default Value Control Functionality:The customization options for watermarks allow users too much freedom. If users prioritize visibility and make the watermark too small or position it in a corner, there is a risk that the effectiveness of deterring copying may diminish.

    Administrator Controls:It would be excellent if there were controls to ensure that users cannot set values below a minimum level defined by administrators. Specifically, users should not be able to go below the default values set by administrators.

    Examples of Control Parameters:

    Minimum transparency level of the watermark

    Number of watermarks

    Position of the watermark

    Color of the watermark

    Display items for the watermark

    Recommendations from Media & Entertainment-Specific RegulationsFilm distribution and production companies may have restrictions on partially releasing content or footage before a specific date. These limitations can vary based on the following factors:

    Deadline RestrictionsStrict rules may be established to prevent information leaks before a work is officially released.

    Trust Level AdjustmentsThe level of trust with shared parties (such as media representatives or partner companies) can influence how much information is disclosed. It may be acceptable to be slightly more lenient with trusted partners.

    Industry PracticesAs a common practice within the industry, events known as "press screenings" or "private viewings" are held to show footage in a limited manner. Additionally, certain information is tightly controlled to prevent any leaks prior to release.

    These practices are often referred to as "release restrictions" or "information management policies."

    Appeciate Your Support

    Management Settings for Video Watermark

    Minimum and Default Value Control Functionality:The customization options for watermarks allow users too much freedom. If users prioritize visibility and make the watermark too small or position it in a corner, there is a risk that the effectiveness of deterring copying may diminish.

    Administrator Controls:It would be excellent if there were controls to ensure that users cannot set values below a minimum level defined by administrators. Specifically, users should not be able to go below the default values set by administrators.

    Examples of Control Parameters:

    Minimum transparency level of the watermark

    Number of watermarks

    Position… more

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    under consideration  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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