10129 results found

1. The number of entries in the view and graph do not match.

   I would like the specifications to be changed so that the total number of entries in the view and the graph match.

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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   not planned  ·  AdminBlake Walsh (Admin, Box) responded

   Blank values are not counted in chart aggregates. This is by design.

2. Update Salesforce SDK Automatically using Box OpenAPI Spec

   The current SDK (https://github.com/box/box-salesforce-sdk) is very outdated and not well-maintained. With Box's ability auto-gen SDKs, we would like the SDK team to evaluate adding Salesforce Apex to the list.

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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3. Administrators to be able to monitor when a BOX sign is sent

   BOX signを例えば外部などに送信した際に、適正なルートを通った正しい署名依頼であるか確認や未然に防止する方法を実装してほしいです。

   Relayと組み合わせれば可能なことはわかっておりますが、全契約など署名が必要なものに対しRelayとの組み合わせを作成することは、現実的ではなく、下記ような管理者に通知する機能を要望します。
   BOX signを送信した際に管理者(例えば契約管理担当)に自動で通知できれば、
   社内決済が終わっているのか、契約内容は正しいのかなどを確認することが可能だと考えております。

   ご確認、ご検討をお願いします。

   EN translation:
   When a BOX sign is sent, for example to an external party, we would like a method implemented to verify that it is a legitimate signature request that has gone through the proper route, and to prevent such misuse.

   We understand that this is possible when combined with Relay, but creating a combination with Relay for all contracts and other documents requiring signatures is not practical. Therefore, we request a function to notify administrators as described below.

   If administrators (e.g., contract managers) are automatically notified when a BOX sign is sent, they will be able to verify whether internal approval has been completed and whether the contract details are correct.
   Please review and consider this request.

   BOX signを例えば外部などに送信した際に、適正なルートを通った正しい署名依頼であるか確認や未然に防止する方法を実装してほしいです。

   Relayと組み合わせれば可能なことはわかっておりますが、全契約など署名が必要なものに対しRelayとの組み合わせを作成することは、現実的ではなく、下記ような管理者に通知する機能を要望します。
   BOX signを送信した際に管理者(例えば契約管理担当)に自動で通知できれば、
   社内決済が終わっているのか、契約内容は正しいのかなどを確認することが可能だと考えております。

   ご確認、ご検討をお願いします。

   EN translation:
   When a BOX sign is sent, for example to an external party, we would like a method implemented to verify that it is a legitimate signature request that has gone through the proper route, and to prevent such misuse.

   We understand that this is possible when combined with Relay, but creating a combination with Relay for all contracts and other documents requiring signatures is not practical. Therefore, we request a function to notify administrators as described below.

   If administrators (e.g., contract managers) are automatically notified when a BOX sign is sent,… more

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   not planned  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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4. Restrict CLI authentication to specific users

   In Box Clients, the only options for CLI authentication are to enable or disable it for all users. I would like to be able to enable it for specific users only.

   -in Japanese-
   Box Clientsで設定可能なCLI認証は全ユーザーに対して有効か無効しか選択ができません。特定のユーザーのみ有効化できるようにしてほしい

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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5. About the Box AI Agent in Copilot

   When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
   However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
   Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
   Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
   Nevertheless, from an administrator’s perspective, it is important to understand usage frequency. By providing a way to track this information, organizations would gain value by being able to report how extensively generative AI is being utilized.
   We strongly request that a mechanism be provided to monitor and understand the usage frequency of the Box AI Agent.

   <<<以下日本語訳>>>
   CopilotのBox AI Agentについて

   Box管理コンソールでBox AI Agentがどのファイルへいつアクセスしたかを把握する方法はある。
   が、どのユーザーがCopilotを介してBox AI Agentにどれだけプロンプトを投入したか、その回数を知る方法が無い。
   同様にシステム全体としてどれだけBox AI Agentへプロンプトが投入されているかを把握する方法もない。
   一般的な生成AIと異なり、使用回数(プロンプトを投入した回数)に対する費用は発生しないとの事。
   だが、管理者としてはその頻度を把握しておきたく、知る方法を設置してもらうことで、生成AIがどれだけ利用されているか報告することが組織としてメリットとなる。
   是非ともBox AI Agentの利用頻度を知る方法を設置してほしい。

   When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
   However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
   Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
   Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
   Nevertheless, from an administrator’s… more

   2 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. The upper limit on the number of file requests that can be "bulk deleted"

   Due to Box's specifications, you can delete file requests all at once using the following steps.
   However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.

   　[Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]

   For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
   However, currently, the only way to delete nearly 1,000 file requests is to delete them in parts.
   This requires a lot of time and effort, so we'd like the limit on the number of file requests that can be deleted at once to be increased.

   【日本語訳】
   タイトル：ファイルリクエストを一括削除できる件数を増やしてほしい

   内容：
   Boxの仕様上、ファイルリクエストを一括削除する方法として、以下の操作手順でファイルリクエストを削除できますが
   1000件近いファイルリクエストを削除すると、エラー「リンクの削除に失敗しました。」が表示されて削除できません。
   【管理コンソール>コンテンツ>ファイルリクエスト>ファイルリクエストを複数選択>表示されるゴミ箱をクリック】

   セキュリティの観点から、不要となったファイルリクエストを長期間利用できないようにするため、定期的に大量のファイルリクエストを削除する必要があります。
   現状では1000件近いファイルリクエストを分割して削除する方法しかありません。
   管理する上で多くの工数がかかるため、ファイルリクエストを一括削除できる件数の上限を上げてほしいです。

   Due to Box's specifications, you can delete file requests all at once using the following steps.
   However, if you try to delete nearly 1,000 file requests, you'll receive the error message "Failed to delete link." The following steps prevent you from deleting them.

   　[Admin Console > Content > File Requests > Select multiple file requests > Click the trash can icon that appears]

   For security reasons, we need to periodically delete large numbers of file requests to prevent unnecessary requests from being available for a long period of time.
   However, currently, the only way to delete nearly 1,000 file requests… more

   8 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Cannot move files within Box when the file version is large

   We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
   ＝＝＝
   ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。

   4 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Improved LFO operation stability

   There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
   ＝＝＝
   LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。

   4 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. Pop up confirmation listing content prior to moving content to Archive

   Pop up confirmation listing content prior to moving content to Archive will help in confirming what should be going to Archive as a last check before the content gets moved

   2 votes

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   0 comments  ·  Box Archive  ·  Delete…  ·  Admin →
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10. Box drive should only show and sync the selected folder and left the unselected online only

    Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
    One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now the other project folders are also included in the sync set. Even it is hidden but as said as long as you enable showing hiddeng folder/file option, you can still see, more importantly access those folders and files. This leads to potencial data leak.
    The Box Drive is a good product but clearly it is not ready to be an enterprise or professional solution like Microsoft One Drive.

    Box drive now allows you to hide folder. Be frankly this is useless. Because for most the IT users, we normally enabe showing hidden folder/files option in Windows explorer. So for more prefessional usage, the Box Drive should only show and sync the selected folders. The folders not selected should be left alone online.
    One example, I have a box drive hosting many folders. Each folder hosting one project. The projects could be from different client. When I work with client A, I only want client A project folder to be sync and shown on my desktop. But now… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Add Support for Surrogate Pair Characters (e.g. Emojis, Supplementary Kanji)

    Currently, Box has limitations in handling surrogate pair characters (such as certain emojis or supplementary Kanji) in file names and metadata.
    Other major services like Microsoft 365 already support these characters, and we would like to request similar support in Box.
    Enabling surrogate character support would significantly improve internationalization and user experience for customers working with multilingual or symbol-rich content.

    18 votes

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    1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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12. Security Control - Download and Print Restriction, possibility for Owners/Co-owners and Editors exceptions

    Security Control - Download and Print Restriction, possibility for Owners/Co-owners and Editors to be excluded from this restriction.

    Currently, for managed users it's possible to restrict all users except Owners/Co-owners and Editors.
    It would be beneficial to have a similar option for restricting external users

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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13. Convert Box Drive File to Box Link when Emailing Copy of File

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload the actual file or instead, a link to the file so that when the recipient opens the attachment, they are directed to the file on the server, not the copy of the document in the email.

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload the actual… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Enhanced Granular Access Controls for External Collaborators

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants to:
    - Maintain strict 30-day access for unknown external collaborators
    - Provide longer/permanent access for trusted partners like subsidiary companies or closely affiliated academic/research institutions

    Business Value:
    - Increases flexibility in collaboration management
    - Reduces administrative overhead of manually managing access
    - Provides more nuanced security controls

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants… more

    4 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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15. Request new report by file extension

    While you can check rough file types from the storage in admin insights, there are many situations in operations where you need to understand capacity and file counts at the extension level. I would like to request a report that can show file sizes by extension. I also want it to support filtering by owner.

    管理者インサイトのストレージから大まかなファイルタイプを確認できますが、運用では拡張子の粒度で容量や件数を把握したい場面が多くあります。拡張子ごとのファイルサイズを確認できるレポートの提供を希望します。所有者ごとのフィルタリングにも対応してほしいです。

    6 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Search 3.0 API for lexically relevant chunks

    Search 3.0 API for lexically relevant chunks, for a subset of content context retrieval be made available to support the Content Governance Platform use case and improve latency issues when surfacing content from Box Hubs

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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17. Add ability to add a custom image for the banner on File Request pages like is available on Box Hubs

    Please add the ability to upload a custom image for the banner on File Request pages just as you do on Hubs. This would solve for the issue of the tiny logo area available for File Request pages and would also allow for a more seamless transition on different pages in Box (Hubs and File Requests for example)

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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18. Re-add capability to get more custom colors (including Hex Value) for File Request page banner

    Very recently a customization was removed from Box File Request theme settings that our managed users (about 3700 currently) used to use frequently.  This was the ability to choose from the whole spectrum of colors (getting as specific as Hex Value) for the banner on File Request pages.
    Our users own their own businesses, and the current selection of colors sometimes does not always correspond well to the logo image that they have uploaded.  This makes the page not look professional and lowers the validity of our users' businesses.  Please re-add this capability soon!

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. About the graphing function in Apps

    I would like to be able to customize the colors of the graphs in the Box Apps.

    1 vote

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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20. Adding additional functionality to Forms, including tables.

    Adding more functionality to Forms to bring it up to par with other Forms solutions. Adding things like the ability to include tables, dividers and text that doesn't require an input, such as instructions. Also, APIs would be super useful.

    2 votes

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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