10129 results found

1. Remove Platform App Change Approval Requirement & Improve SDK/API support

   I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests, this workflow is not sustainable, the requirement could be removed, simply by putting stricter security rules and guardrails in place and letting the user be responsible for their settings with legal binding agreements, etc. AWS demonstrates this wonderfully.

   Please contact me, regarding this matter asap.

   I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,… more

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   1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Document title previews

   Hi! After the latest platform update, Box doesn't show document title previews anymore when you hover over the document and it's very inconvenient - could we have this function back?

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3. Add a feature to enable batch descriptions to be added to multiple files on Box at once.

   Our organisation is using the file description feature to optimise search and give legacy context and crediting to files on Box.

   Descriptions must be added manually to files one at a time. we are uploading hundreds of files at a time, often all with the same description.

   A feature that allows multiple files to be selected and assigned the same description at once would be hugely efficient v the current process.

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4. Search sorting - have the possiblity to always list exact matches at the top

   The current Box search (especially when moving files) seems to prioritize folders that do not have the searched for string in their title but are seemingly selected based on recency or usage.

   Many of our teams move files based on a specific string in their title to a specific folder including said string.
   Since those folders are often not touched for a long period of time, the folders do sometimes not show up in search or only all the way down, with seemingly unrelated folders being displayed at the top instead.

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5. Don't make Box AI the default

   Please make it possible for users to specify their own preferred default pane in the Preview sidebar, and allow users to remove Box AI from the options. I don't want to use Box AI at all, for anything. I want to be able to choose Activity as the default pane.

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   researching  ·  4 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Forward and Backward Arrows

   I don't think its an Idea, but to move through files the > arrow buttons seem to be backwards. The Left < is to move Foward and the Right > is to move backwards. When I think it should be the other way around for those of us who are use to < to be backwards and > to be forward.

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   0 comments  ·  Preview  ·  Delete…  ·  Admin →
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7. Match between Box AI for Hubs answers and reference information

   The reference information displayed in the responses of Box AI for Hubs is sometimes inaccurate, and the links between the response content and the reference information may differ.
   Since I went to the trouble of asking a question, if the link to the file is different, I have to search for the file within Hubs, so I want the accuracy improved so that the answer content and the reference link match.

   -in Japanese-
   Box AI for Hubsの回答で表示される参考情報の精度が低く、回答内容と参考情報のリンクが異なっていることがあります。せっかく質問したのにファイルへのリンクが異なっているとHubsの中からファイルを探さなくてはいけないので、回答内容と参考情報のリンクが合致するように精度をあげてほしい。

   3 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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8. Shift Click select for multiple files in Box App

   In an ordinary folder in Box, you are able to select one document using the 'cube' and hold shift on your keyboard and select another document down the list and it will auto select everything in-between.

   This functionality is not present in Box Apps. Adding this functionality would make it quicker and easier to edit metadata and download documents from a subset of an app view as well as unify behavior between Box Apps and the rest of the Box Web App.

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9. Controlling Public Link Creation and Scope on a Per-Folder Basis

   In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
   While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:

   ・For each folder, configure whether public links can be created for the files in that folder
   ・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)

   Reason: As part of our security measures (to prevent information leaks), we want to finely control, on a per‑folder basis, any unnecessary creation of public links.

   ＜フォルダ単位での公開リンク作成可否・対象範囲の制御＞
   最上位フォルダのフォルダ設定で、共有リンクへのアクセス：「このフォルダに共有リンクからアクセスできるのはコラボレータのみに制限する」＋「フォルダのみ」としています。
   このような最上位フォルダの制限を維持したまま、配下フォルダやそのフォルダ内ファイルについて、以下の設定が行えるようにしたいです。

   ・フォルダ毎に、フォルダ内ファイルに対する公開リンク作成の可否を設定
   ・フォルダ毎に、フォルダ内ファイルに対して公開リンクを作成できるユーザー範囲を設定（例：管理対象ユーザーは可、外部ユーザーは不可）

   理由：セキュリティ対策（情報漏えい防止）の一環として、不用意な公開リンク作成をフォルダ単位で細かく制御したいため。

   In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
   While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:

   ・For each folder, configure whether public links can be created for the files in that folder
   ・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)

   Reason: As part of… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Box for Office and co-authoring

    Co-authoring and Box for Office each create "places" in Office applications, which is confusing to the end user. Per Box Support, files opened via the Box For Office integration cannot be co-authored.

    The Box for Office integration includes Office ribbon icons, more intuitive file open/save workflows, and has been part of the Box integration environment for years. Consider either improving the UI of the "Place" created by the co-authoring integration or allowing co-authoring on content opened via the Box for Office integration.

    •  

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    3 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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11. Ability to disable all shared files & folders regardless of age. Either all at once, or selectively
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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Filter unmanaged users who have not been collaborated in the user detail report.

    Content:
    Currently, the user detail report cannot filter unmanaged users who have not been collaborated,
    and it is necessary to check while cross-referencing with the user list on the Users and Groups screen.
    Additionally, the unmanaged user list on the Users and Groups screen can take up to 24 hours to reflect changes,
    which may cause discrepancies with the information at the time of report output, reducing operational efficiency.
    I request the implementation of a feature that can filter unmanaged users who have not been collaborated.

    (日本語)
    タイトル： ユーザー詳細レポートで、コラボレーションされていない管理されていないユーザーをフィルタリングする。
    内容：
    現在のユーザーの詳細レポートでは、コラボレーションされていない管理対象ユーザーをフィルタできず、
    ユーザーとグループ画面のユーザー一覧と照らし合わせながら確認する必要があります。
    また、ユーザーとグループ画面の管理対象外ユーザー一覧は反映までに最大24時間かかるため、
    レポート出力時の情報と差異が発生する可能性があり、業務効率が低下します。
    コラボレーションされていない管理対象外ユーザーをフィルタできる機能実装を希望します。

    3 votes

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13. this simply doesn't work.

    I've got 13GB of files to upload. I tried doing it in one go - and after a few hours I got an error saying "Some Uploads Failed". The "Resume All" button didn't work. I didn't know where this went wrong, deleted everything, tried uploading in chunks, same issue. Had to go down to granular 300-600MB folders, upload those, on a fast connection - super slow upload. Then - some folders display "0 Files", yet on opening have a ton of files. What gives? Who programmed this? ChatGPT? Could you give us FTP access or an app that would work better than a web interface? I'm shocked that anyone pays for this service.

    P.S. also, allow one to save a setting for a folder that sorts files by name and keeps them sorted by name for anyone who visits the folder. we have all files starting with a reverse date to make them easier to find (e.g. 2026.03.12 folder name), but due to the messed up uploading system - none of them upload sequentially.

    I've got 13GB of files to upload. I tried doing it in one go - and after a few hours I got an error saying "Some Uploads Failed". The "Resume All" button didn't work. I didn't know where this went wrong, deleted everything, tried uploading in chunks, same issue. Had to go down to granular 300-600MB folders, upload those, on a fast connection - super slow upload. Then - some folders display "0 Files", yet on opening have a ton of files. What gives? Who programmed this? ChatGPT? Could you give us FTP access or an app that… more

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14. The X in the top right for closing out of previewing a file is gone

    The X in the top right for closing out of previewing a file is gone. This is so painful to click the back button. Probably not the biggest thing in the world long term but short term soooo painful. I don't see why that couldn't just be kept, it wasn't bothering any feature or getting in the way.

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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15. Taxonomy field in Box Forms should allow for a dropdown value at any level in the taxonomy instead of just a tree view.
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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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16. Flexible Billing Practices for Government Contracts

    I would like to provide feedback regarding your current payment policies. The Maryland Department of Health and other government entities operate under very strict procurement regulations. The current inability to provide alternative payment methods or pre-generated invoices for these types of accounts creates significant administrative challenges. I recommend that Box consider revising these policies for government contracts to ensure continued business and alignment with public sector procurement practices.

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17. Display Content Preview in Box Hubs Without Source File Access

    If you want the preview of content displayed on the Box Hubs page, it currently does not appear unless the user has access permission to the original file. We would like the functionality to be modified so that the preview can be displayed even without access to the original data.

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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18. Enable Admins to Recover Deleted Users Without Submitting Support Tickets

    Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a manual service request

    Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a… more

    4 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. In Doc Gen

    In Doc Gen I would like to be able to conditionally display an item in a list of items based on evaluation of an item property value or values using the standard evaluation rules. For example,

    {{tablerow contact in case.contacts}}
    {{if contact.includeContact == "Yes"}}
    Dear {{contact.firstName}} {{contact.lastName}}
    {{endIf}}
    {{endtablerow}}

    6 votes

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    0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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    researching  ·  Adminbkumar (Admin, Box) responded

20. Drag and drop files or use file ID or folder ID

    When you want to add single files or folders, it would be great to be able to add them simply using their IDs or dragging them from another Box window

    32 votes

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    2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    We plan to work on this feature soon