9992 results found

1. Automatically Remove Background from Uploaded Signatures
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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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2. Make folder retention policies non-removable (or always visible) to Editors

   Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.

   This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.

   Feature request
   Please provide one or more of the following options:
   -An option so Editors cannot remove the visible retention policy from files and folders (only Admins or users with Retention permissions can).
   -If Editors can “remove” it, the UI should still clearly indicate that the item is under an enterprise retention policy (for example, a non-removable badge, icon, or message in the details panel).
   -An admin-level configuration that controls whether retention policies are removable or always displayed when they apply.

   Implementing this would make retention behavior more transparent, reduce user confusion, and better support compliance needs.

   Thank you.

   Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.

   This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.

   Feature request
   Please provide one or more of… more

   3 votes

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   0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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3. Export transparent images using Box Canvas

   When exporting Box Canvas as an image, I want to be able to make the background transparent.
   Currently, when exporting Box Canvas as an image, the background appears white. Since there are cases where it's more convenient to have no background color when pasting into another medium, I would like the option to export only the elements drawn on the Box Canvas as an image, with the background set to transparent.
   -in Japanese-
   Box Canvasを画像としてエクスポートする際に、背景を透過できるようにしたい。
   Box Canvasでは画像としてエクスポートする際に、背景は白で表示されます。別の媒体に貼り付ける際、背景色が無い方が使いやすいケースもあるため、Box Canvas上に描画されているもののみ画像化し、背景は透過状態を選択できるようにしてほしい。

   6 votes

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   0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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4. Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)

   Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

   Background / Use Case
   Customer is using Box Relay + Box Forms as part of internal project workflows:

   Workflow trigger: Form submission (Relay)

   Outcome: e.g., DocGen or other internal automation

   They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

   Today, the Form sharing model exposes a shared link that can be configured at admin level to allow “anyone with the link” or require a Box login, but there is no way to scope the Form link to:

   “People in your company” only, or

   A specific set of users / groups, similar to folder and file sharing.

   Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

   Background / Use Case
   Customer is using Box Relay + Box Forms as part of internal project workflows:

   Workflow trigger: Form submission (Relay)

   Outcome: e.g., DocGen or other internal automation

   They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

   Today, the Form… more

   10 votes

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   researching  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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5. Request to Make Service Accounts Created During Box Automate Use Easier to Identify

   When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
   However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
   Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
   For example, after a workflow is created in Box Automate, we would like a pop-up to be displayed indicating that a service account for workflow execution (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) has been created.

   内容：
   Box Automateでワークフローを作成・保存すると、サービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）が作成されます。
   しかし、現状ではこのアカウントがBox Automateの利用に伴って作成されたものか判別しづらく、悪意を持って作成された不審なユーザーとの見分けがつきません。
   そのため、サービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）がBox Automate利用のために作成されたアカウントであることを、より分かりやすくしてほしいです。
   例として、Box Automateでワークフローを作成した後に、ワークフロー実行用のサービスアカウント（例：InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com）が作成されたことを示すポップアップを表示するなどの対応を希望します。

   When a workflow is created and saved in Box Automate, a service account is created (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com).
   However, at present, it is difficult to determine whether this account was created as part of using Box Automate, making it hard to distinguish it from a suspicious user that may have been created maliciously.
   Therefore, we would like the service account (e.g., InternalPlatformUser1234567ABCDEFGHIJ@boxdevedition.com) to be made more easily identifiable as an account created for the use of Box Automate.
   For example, after a workflow is created in Box Automate, we would like a pop-up to be… more

   2 votes

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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6. Bring back "Open Containing Folder" to the top of the Box Note menu (or allow customization)

   Hi Box Team,

   I would like to share some feedback regarding the user interface of Box Notes.

   Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.

   To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience quite frustrating.

   I would highly appreciate it if you could consider one of the following improvements:

   Restore the original layout: Move the "Open Containing Folder" option back to the top of the menu.

   Add customization: Allow users to reorder or customize the menu items based on their workflow.

   Add a shortcut: Implement a dedicated shortcut button (or hotkey) on the main interface to open the parent folder directly.

   Thank you for your time and for continuously improving Box!

   Hi Box Team,

   I would like to share some feedback regarding the user interface of Box Notes.

   Previously, the option to open the folder containing the current Box Note was located right at the top of the hamburger menu. This was incredibly convenient. However, with recent updates, this option has been pushed further and further down the list.

   To be honest, actions like viewing comments or inserting images are rarely used in my daily workflow compared to navigating back to the source folder. Having to scroll down every single time just to open the folder has made the user experience… more

   1 vote

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   under consideration  ·  1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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7. Enhanced Hub Reporting

   Content published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.

   The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.

   If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.

   Example fields:

   Hub title
   Hub owner
   Published content name
   Folder
   Parent folder
   …etc.

   Hubに掲載されたコンテンツは、Hubへのアクセス権があるユーザーはフォルダの権限に関わらず横断的にプレビューできてしまいます。
   これはHubのいい点でもありますが、セキュリティリスクでもあります。
   現在のHubレポートではBox管理者が管理するためには不十分です。
   Box管理者は定期的にHubに掲載されているコンテンツの確認をして、それが適切かを判断し、セキュリティリスクを軽減したいです。
   Hubレポートでコンテンツの情報が取得できれば、管理者はHubの作成者別にリストを配布して、Hub作成者自身で整理してもらうことが可能になります

   Content published to Hubs can be previewed across folders by any user who has access to the Hub, regardless of their folder-level permissions. While this is a great strength of Hubs, it also introduces security risks.

   The current Hub reporting is not sufficient for Box Admins to properly manage this. Box Admins would like to regularly review the content published to Hubs in order to mitigate security risks.

   If more detailed reporting were available, Admins could, for example, generate lists by Hub owner and ask each Hub owner to review and clean up their own Hubs.

   Example fields:

   Hub title… more

   2 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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8. Allow Box AI Home Global Agent to take the same actions as Box MCP (i.e. feature/permission parity)

   Currently, Box MCP (with Claude/ChatGPT/etc) can create, rename, move folders and files in Box, and many other things. It would be good to be able to accomplish the same simply by instructing Box AI (via Box AI Home, or the Box AI Agent step in Box Automate).

   2 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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9. Allow api.box.com in Box Connectors for HTTPS Request steps in Automate workflows

   Please allow the HTTPS Request step in Box Automate to make requests to the Box API (api.box.com).

   There are many things not currently supported natively by Box Automate steps which could be solved if the HTTPS Request step/outcome were allowed to consume the Box API.

   For example:
   - generate Box access tokens
   - get file EXIF data from Box representations API
   - lock files
   - create shared links
   - get number of files in a folder
   - get file path
   - create shared link passwords
   - applying metadata cascade policies
   - metadata extraction on a group of files (rather than just one file at a time)

   Please allow the HTTPS Request step in Box Automate to make requests to the Box API (api.box.com).

   There are many things not currently supported natively by Box Automate steps which could be solved if the HTTPS Request step/outcome were allowed to consume the Box API.

   For example:
   - generate Box access tokens
   - get file EXIF data from Box representations API
   - lock files
   - create shared links
   - get number of files in a folder
   - get file path
   - create shared link passwords
   - applying metadata cascade policies
   - metadata extraction on a group of files (rather than… more

   2 votes

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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10. Implementation of Windows standard shortcut keys. Windows標準ショートカットキーの実装

    Please make it possible to use standard Windows shortcut keys in Box as much as possible.
    In particular, the following shortcuts do not work, which makes everyday tasks inconvenient.

    ・F2: Rename
    ・Delete: Delete
    ・Shift+Delete: Permanently delete
    ・Ctrl+Shift+N: Create new folder
    ・Alt+↑: Go up one folder
    ・Alt+→ / Alt+←: Forward / Back (Please function as a history of folder navigation within the Box tab, rather than the browser's general history)

    By implementing standard Windows shortcut keys, users can perform file operations quickly with the keyboard, which will improve work efficiency.

    Box上で、Windows標準のショートカットキーをできる限り利用できるようにしてください。
    特に、以下のショートカットが使用できず、日常的な操作において不便を感じています。

    ・F2：名称変更
    ・Delete：削除
    ・Shift＋Delete：完全削除
    ・Ctrl＋Shift＋N：新規フォルダ作成
    ・Alt＋↑：上のフォルダへ移動
    ・Alt＋→ / Alt＋←：進む / 戻る（ブラウザ全体の履歴ではなく、Boxタブ内でのフォルダ遷移の履歴として動作してほしい）

    Windows標準のショートカットキーの実装により、キーボードによる高速なファイル操作が可能となり、作業効率の向上につながります。

    Please make it possible to use standard Windows shortcut keys in Box as much as possible.
    In particular, the following shortcuts do not work, which makes everyday tasks inconvenient.

    ・F2: Rename
    ・Delete: Delete
    ・Shift+Delete: Permanently delete
    ・Ctrl+Shift+N: Create new folder
    ・Alt+↑: Go up one folder
    ・Alt+→ / Alt+←: Forward / Back (Please function as a history of folder navigation within the Box tab, rather than the browser's general history)

    By implementing standard Windows shortcut keys, users can perform file operations quickly with the keyboard, which will improve work efficiency.

    Box上で、Windows標準のショートカットキーをできる限り利用できるようにしてください。
    特に、以下のショートカットが使用できず、日常的な操作において不便を感じています。

    ・F2：名称変更
    ・Delete：削除
    ・Shift＋Delete：完全削除
    ・Ctrl＋Shift＋N：新規フォルダ作成
    ・Alt＋↑：上のフォルダへ移動
    ・Alt＋→ / Alt＋←：進む /… more

    2 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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11. Automatic Box Canvas Creation Based on Instructions to Box AI

    Currently, Box Canvas provides templates, but users still need to create the content themselves each time, which can be burdensome.

    To further reduce user workload, I would like to request a feature that allows Box AI to automatically generate a Box Canvas output based on user instructions.

    Box AIへの指示でBox Canvasを自動作成：

    現在、Box Canvasにはテンプレートが用意されているが、ユーザー自身が毎回コンテンツを作成する必要があり、負担が大きいです。
    ユーザーの負担をさらに軽減するために、ユーザーの指示に基づいてBox AIが自動的にBox Canvasを出力する機能を追加してほしい。

    22 votes

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    0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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12. Annotation feature for images pasted into BoxNotes

    After pasting an image into BoxNotes, I want to add text or lines on top of it.
    Sometimes need to use annotations for work, but since BoxNotes doesn’t have an annotation feature, I find it inconvenient.
    We would like to see this feature implemented to improve usability.

    BoxNotesで画像を貼り付けた後、画像の上に文字や線を入れられるようにしたいです。
    業務で注釈を使うケースがありますが、BoxNotesにおいては注釈機能がないことから不便に感じることがあります。
    利便性向上のため、本機能の実装を希望します。

    2 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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    researching  ·  AdminAnonymous (Admin, Box) responded

    Hi! We are now researching into this feature. Please submit your feedback or additional requests to okryvtsova@box.com

13. Box AI does not recognize text in image-based PDFs

    Thank you for releasing Box AI for free.

    I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.

    When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.

    If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate your consideration of this enhancement.

    Thank you for releasing Box AI for free.

    I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.

    When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.

    If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate… more

    41 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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14. Enable Reliable Exports for Large amount of Content

    When there’s a large amount of content, the folder and file report export gets canceled. Please make it possible to complete the export.

    If exporting everything at once is difficult, splitting is fine—please allow selecting multiple folders and batching the export instructions.

    大量のコンテンツがあるとフォルダとファイルレポートの出力がキャンセルされてしまいます。最後まで出力できるようにしてほしいです。
    すべてを一括で出力するのが難しい場合は、分割でも構いません。複数のフォルダを選択して、出力指示をまとめて実行できるようにしてください。

    10 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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15. Make Folder Auto-Delete Retry Past-Due Items

    Please improve Folder Automatic Actions so that folders with a deletion date in the past are also included in later auto-delete runs.
    Currently, if deletion fails on the scheduled date for any reason, the folder remains undeleted afterward.
    Requested change:
    configured deletion date = processing date
    → configured deletion date <= processing date
    This would make auto-delete more reliable even when processing is missed due to maintenance or a temporary issue.

    【In Japanese】
    ＜タイトル＞
    フォルダの自動削除で期限超過分も再処理されるよう改善してほしい

    ＜本文＞
    フォルダの自動削除機能について、削除予定日を過ぎたフォルダも後続の自動削除処理の対象になるよう改善を希望します。
    現状は、指定日の削除処理が何らかの理由で失敗した場合、その後も削除されず残ります。
    要望する変更内容：
    設定された削除日 = 処理日
    → 設定された削除日 <= 処理日
    これにより、メンテナンスや一時的な問題で当日の処理が実行できなかった場合でも、後続処理で削除できるようになり、自動削除の信頼性が向上します。

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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16. AI in Hubs to query text/paragraph/hyperlinks

    AI in Hubs to be able to query the text within a Hub builder and links. AI as is, only references the content, not information from the Hub (builder) itself

    4 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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17. Default Search Everywhere

    While I understand the need to search only in a folder, my company uses the search everywhere function way more.

    Is there a way to make the search "everywhere" option the default instead of search "only in this folder"? It slows us down so much right now having to switch it to find a different folder without going back to the home page, or switching the search feature.

    106 votes

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    researching  ·  31 comments  ·  Search  ·  Delete…  ·  Admin →
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18. Limit file naming to match Windows and iOS Requirements

    Box allows special characters in file names that Windows and iOS do not. This causes an issue when we sync files between Box and our network server: Box will accept special characters when naming or renaming a file on the Box side - but when that syncs back to our servers - the file name contains bad characters that windows doesn't recognize - so the file doesn't sync.

    Please limit your file naming to disallow the same special characters as Windows and iOS.

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Make login box for SSO configurable

    When a Box environment switches to SSO Test Mode, the login dialog box changes so that it has two buttons: "Continue" and "Not part of <org name>." This is confusing to users - they may not know IT is testing SSO, and not know what to do to access Box at that time.

    If those two buttons' labels were configurable, admins could replace that text with something clearer to their users, such as "Click her to log in with Microsoft credentials" and "Click here to log in with Box username and password."

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Provide watch list for anomalous downloads

    I would like shield to have a watch list of people they know are going to leave the company within the next 30 days. I want to be able to tell if someone on that list starts downloading a large number of files during that 30-day window so they can immediately cut off their access.

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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