Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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643 results found
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Add new formats to formatting text tags (年月日, yyyy/mm/dd)
Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.
These are formats that are very commonly used in contracts and invoices.
1. yyyy/mm/dd → 2025/06/06
2. yyyy/m/d → 2025/6/6
3. yyyy年mm月dd日 → 2025年06月06日
4. yyyy年m月d日 → 2025年6月6日ーーーーーーーーーーーー
DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。これらは契約書や請求書でとてもよく使う書式です。
1．yyyy/mm/dd → 2025/06/06
2．yyyy/m/d → 2025/6/6
3．yyyy年mm月dd日 → 2025年06月06日
4．yyyy年m月d日 → 2025年6月6日4 votes -
External Users Count + Quicker Updates
The External User count is inconsistent between the new view and the old view. It never shows the same total number of users. Additionally, this count can also be inconsistent between our admins never showing the same total.
We would like to see quicker real time updates. Data taking up to 24 hours to show here is concerning when we are managing external users in our environment.
2 votes -
default search to search everywhere in box
We are not happy with the new search experience. We dont mind it but it would be nice if we can set our default search to search everywhere in box. We find that searching everywhere is more useful than searching within a folder. This auto restriction to the current folder is useless to our attorney's and likely adds 2 hours to their workweek (30 seconds at a time....)
2 votes -
Request refresh token update again
OAuth2 refresh token update can be performed only once.
* Because the previous refresh token becomes invalid immediately.
However, there are unfortunate cases where a network disconnection occurs and the client is unable to obtain the refresh token.
Therefore, we would like to change the behavior so that the refresh token update can be requested again only for a short time.
Also, please publish the ping endpoint to a third-party that can check the communication with the Box server. (Box Drive is already using)2 votes -
Stand up on bandwidth and API usage.
Hi I am a user on the Enterprise plan, but the limitations on upload/download and API calls for the Enterprise plan are really not enough.
Can the monthly file upload and download or bandwidth usage limit be changed to 10TB?
As for API calls per month, can the monthly API call limit be changed to 2,000,000?
I think this replacement rule proposal is a good fit for both parties.
2 votes -
Per-Device 'Offline' Syncing ('mark a folder for offline use' on computer 1 but not computer 2 when logged into the same Box account)
Currently, when a user chooses 'sync this folder' from the webapp, that folder is then synced for offline access to ALL computers where the user is logged into Box Sync.
This request is to provide per-device syncing options, meaning:
"I want to sync Folder A to computer 1 but not computer 2 (but I'm logged into the same Box account in Box for Desktop on both computers)."Key driver for this: often times users with multiple computers want certain files synced but not others (due to space constraints, etc).
8 votesWe are happy to report that per-device offline syncing is now available as a key feature in the ‘Mark for Offline’ feature in Box Drive. See this article for more information: https://community.box.com/t5/Getting-Started-with-Box-Drive/Making-Content-Available-Offline/ta-p/58822
We don’t plan to bring per-device syncing into the Box Sync app as we’re investing heavily in Box Drive as the future for accessing Box content locally on your desktop.
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Collaborator Expiration Email: Provide Link to Relevant Documentation
Currently, the email that users receive when a collaborator's access to a folder they own is expiring soon does not provide any relevant links to Box Community documentation explaining collaborator expirations, how to extend them, etc. This creates user confusion as to 1) why the collaborators are expiring, and 2) how to extend the collaborator's access to the folder.
2 votesThank you for the feedback. While we understand your request and agree that additional information in the email would be valuable, this feature is not on our roadmap at this time. Should that change in a future, we’ll post updates on this thread.
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Edit User Access permissions - View Options Needed
It would be great to see the following enhancements made to the Edit User Access permissions section of the User page; specifically the 'Select folders this user can access' section:
1) Allow for columns to be Expanded to see the entire folder name
2) Include a sort option to these columns in order to sort by folder name, owner, file size, or Access level.2 votes -
Meta Data
Two Recommendations;
1) When a file or folder has metadata applied, having a ICON on record (similar to a shared link or description) be visible.. Currently you don't know UNLESS you select the item and do to details to see if template has been applied.2) When metadata is applied, showing the metadata values when you select the record similar go to Details would be be great.
When using Metadata the file or folder where the metadata is applied should clearly show (like a shared link or description) that met2 votes -
File and Folder IDs as windows Metadata
Hello, I would like for the Box IDs for files and folders to be saved in their metadata. This way, I can integrate our Box with our other services, while maintaining security access to box and allowing users to click on dynaically produced hyperlinks. I cannot use a windows Path, as I do not know the users permission levels from the top level to the file to be accessed.
Our applications do not have access to the Box OAUTH2 API for security reasons and because VBA is very old.2 votes -
Shield classification - Admin console visibility and user reporting
1) "Whenever any user tries to apply the classification, Box console is not able to tell the owner which users would be affected due to this."
2) "As well as while adding external users for collaboration on a classified folder where external users have this limitation, It would be great if the console can let the owner know about it, Otherwise he would think all should work but in actual it's just not enough, He has to whitelist the external domain under classification."
2 votes -
Request for improvement of behavior when a workflow creator designates (suggests) an external user as the person to be notified or in charge
Currently, the following conditions must be met in order for the workflow creator to designate (suggest) external users as the recipients of workflow notifications or task assignments.
1.External user account already exists
2.Automatic acceptance of external user invitations enabled
3.Workflow creator invites external users while 1 and 2 are satisfiedIn addition, if the following settings are made on the tenant side, even if the external user has enabled auto-acceptance, the auto-acceptance process will not be performed unless the tenant side setting requirements are met, After the external user satisfies the tenant's requirements, the workflow creator must invite the external…
2 votes -
Admin controls for the Solutions menu
We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.
The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.
Please consider adding admin controls to either:
1) Enable or disable the Solutions menu for the enterprise
2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)This would help to route end user inquiries through the right…
3 votes -
Sharing folders takes too many clicks
It takes too many steps to share. When box first came it was awesome- 1 click to create a folder and 1(2?) clicks to share. Now it is 5 (five!!!!) steps to be able to put the folder link into "pasting" into email position. Why are you yet another company who along with increased success make it worse for its users? And contacting you regarding this issue is such a hassle- there is no direct "contact" information to voice this issue. That communicates that you really show no interest in us users.
2 votes -
Set dynamic/arbitrary values for comments in approval tasks/general tasks/notifications
I would like to be able to set dynamic values for comments in approval tasks/general tasks/notifications and arbitrarily set them at the time of assignment.
Example 1: In a workflow that is manually started and assigned an approval task, an arbitrary comment can be set at startup.
Example 2: In a workflow that notifies of new uploads, the file name can be dynamically set in the notification content.【日本語】
承認タスク/一般タスク/通知のコメントに動的な値や割り当て時に任意に設定できるようにしたい。
例1：手動で起動し、承認タスクを割り当てるワークフローにて、起動時に任意のコメントを設定できる
例2：新規アップロードを通知するワークフローにて、通知内容にファイル名を動的に設定できる2 votes -
Increase Google file size limitation >100MB
Please have Google increase File Size Limitation over 100MB.
Google currently has a file size limitation of 100 MB. In our workflow 1. Doc is created in Google Slides. 2. Once finalized, that doc becomes a template (>100MB) where it is shared across the entire company. 3. Once other users begin to make changes or try to make a copy to that template, they all get the Unsaved Changes message, due to Google's owner of the file size limitation. Google then fails to send those changes to Box.
2 votes -
Provide read-only scope for user information
I'd like to provide our central identity management team a way to tell whether or not a given Box user has a > 0 byte usage before they delete the user's account (for example, as someone leaves our organization). I'd like to give them read-only API access to https://api.box.com/2.0/users, without giving them any additional access. Support tells me that this isn't currently possible. It'd be nice if it was--this could be useful for a number of other uses, too, such as reporting.
2 votesThanks for the suggestion! Providing a read-only scope for Users via API is not currently on the roadmap, but we’ll update this request if that changes.
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Enable Box as the default. Block content from saving in Google Drive when using Workspace (Gmail, Calendar, Docs, Sheets, Slides, etc.)
Enable option to save content in Box as the default and block content from saving in Google Drive when using Google Workspace (Gmail, Calendar, Docs, Sheets, Slides, etc.)
Screenshot of vision for Gmail: https://cloud.box.com/s/whan9whu6f0uqjy1s8ap128cbr32cp0o
Screenshot of vision for Workspace profile menu: https://cloud.box.com/s/ggbnct8u4ijx9xzm63ish4lzyh78wodu
Screenshot of problem in Gmail:
https://cloud.box.com/s/lekdhs969019kg9vhzpp9hkk3pk0v7szScreenshot of problem in Google Calendar:
https://cloud.box.com/s/ihdra6xk8dk5btsuoq5rglfz3z2x1bi2See example here (documentation of execution today via Teams integration): https://support.box.com/hc/en-us/articles/4416337724051
See example here (documentation of execution today via Slack integration): https://www.businesswire.com/news/home/20220203005175/en/Box-Announces-General-Availability-of-Integration-with-Slack-to-Securely-Power-Work-from-Anywhere
This gets us a step closer to the vision of Box as the single place for all content.
Today, even though I have…
2 votes -
Make all notifications visible at-a-glance again. This functionality was just removed.
As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.
The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.
Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new drop-down menu have…
2 votes -
Create an outlook add-in (that works in both web / thick client versions / future Outlook One) for Box Notes
Create an outlook add-in (that works in both web / thick client versions / future Outlook One) for Box Notes
1.Grab the email addresses from participants list in the invite
2. Create a box note with the original details from the meeting invite (description, date..etc)
3. Fill the box note with a template for taking notes during the meeting
4. Use AI to create a 'suggested' meeting agenda based on the data gathered
5. Invite the users from the participants list as collaborators to the box note
6. Add the box note link to the meeting invite at the bottom…2 votes
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