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629 results found

  1. Provide read-only scope for user information

    I'd like to provide our central identity management team a way to tell whether or not a given Box user has a > 0 byte usage before they delete the user's account (for example, as someone leaves our organization). I'd like to give them read-only API access to https://api.box.com/2.0/users, without giving them any additional access. Support tells me that this isn't currently possible. It'd be nice if it was--this could be useful for a number of other uses, too, such as reporting.

    2 votes

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  2. Make all notifications visible at-a-glance again. This functionality was just removed.

    As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

    The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

    Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new drop-down menu have…

    2 votes

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  3. Request for improvement of behavior when a workflow creator designates (suggests) an external user as the person to be notified or in charge

    Currently, the following conditions must be met in order for the workflow creator to designate (suggest) external users as the recipients of workflow notifications or task assignments.
    1.External user account already exists
    2.Automatic acceptance of external user invitations enabled
    3.Workflow creator invites external users while 1 and 2 are satisfied

    In addition, if the following settings are made on the tenant side, even if the external user has enabled auto-acceptance, the auto-acceptance process will not be performed unless the tenant side setting requirements are met, After the external user satisfies the tenant's requirements, the workflow creator must invite the external…

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  4. Password protected folders - systems allows setting password not meeting log-in criteria

    When I set shared link with customer, I generate password for him and send it to him so he can access the folder. System allows me to create password which is not accepted by the system when the customer wants to sign in! That is very embarrasing.
    For example today I created shared folder, made a password (long enough, but containg only one number) and sent it to the customer to cooperate. System allowed me to set the password, but when the customer wanted to access the folder, he had to use the password but it was not accepted because…

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  5. File size upload limit - Option to choose any file size from 1MB - 150GB

    I am suggesting a file size upload limitation setting to be lower than the existing 2GB.

    The reason why is because some companies who are hyper sensitive to malware and virus issues want the ability to deep scan EVERY file uploaded into Box. Currently, deep scan is only able to scan files that are less than 200MB in size. This is a gap that can be solved by reducing the maximum file upload size into Box to 200MB.

    While this greatly restricts the size of files being uploaded into Box, it gives the customer an option to choose one over…

    2 votes

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    0 comments  ·  Uploads  ·  Admin →
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  6. More granular setting options for users set to "Inactive" in the Admin Console

    We would like two sub options for accounts set to "Inactive" status in the Edit User Profile details (in addition to the existing Inactive setting behavior):

    Inactive sub-option 1: Enable a warning for all existing shares and collaborations that the Inactive user owns. If another user is accessing a folder owned by the Inactive user, they should be informed that the content could be deleted with the deletion of the account, and that a copy should be taken quickly.

    Inactive sub-option 2: Enable a warning AND make content read-only for all existing shares and collaborations that the Inactive user owns.…

    2 votes

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    not planned  ·  kwarudkar responded

    This is a good use case, but other user statuses might partially solve some of these needs. Let us know in the comments if it does not.

  7. Shield Requests

    Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.

    Feature request:

    1. We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.

    2. Currently Box only encrypts the file with a red banner on top if malware…

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  8. Add a "View All Tasks" button to the left menu

    To view all tasks, you need to press the clipboard icon and then select "View All Tasks."
    It takes two clicks each time, which is very time-consuming.
    I would like you to add it to the left menu so that I can check all tasks with a single click.
    -in Japanese-
    すべてのタスクを確認するにはクリップボードアイコンを押してから“View All Tasks”を押す必要があります。毎回2クリック必要となるので非常に手間がかかっています。1回のクリックですべてのタスクを確認できるよう左メニューに追加してほしい。

    2 votes

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    0 comments  ·  Tasks  ·  Admin →
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  9. Native Finder-search (MacOS) is mandatory

    from your own web-page:
    https://support.box.com/hc/en-us/articles/360043695774-Mac-Specific-Known-Issues-for-Box-Drive

    "Mac search tools, such as Spotlight, Finder search, tags , do not return search results from Box Drive. Use Box Drive's search functionality instead."

    Box Drive is not fit for purpose, since it forces every single file-search in the user's home directory to be executed twice:

    • once in the home directory
    • then again using Box spotlight search
    • then put the 2 Finder windows side by side and do a manual inventory - unbelievable

    I frequently search my home directory. The poor search functionality is a major miss, affects my work badly

    Please look to…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Enhanced Granular Access Controls for External Collaborators

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants…

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  11. About the Delete All Button in the Recycle Bin.

    About the Delete All Button in the Recycle Bin.

    When pressing the Delete All button in the Recycle Bin, the deletion process fails and an error occurs.

    It was an answer to the problem that occurred in the following procedure from Box Support (ticket number: 2694308),

    1. Among the folders in the parent-child relationship, the child folder is deleted first.
    2. Delete parent folder after.
    3. Folders of parent-child relationship are displayed separately in the trash box as different folders.
    4. In this state, if [Delete All] is pressed, an error occurs.

    The Delete All button is not available until you delete the parent-child…

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  12. Import data already on Box into DICOM viewer

    The only way to import images into the DICOM viewer right now is to upload directly using the import tool. This is problematic for two reasons: 1. large sets of data are handled better through Drive or Sync than a web interface and 2. data already in Box need to be downloaded and then imported (uploaded) again using the import tool, which is not practical when working with 10s-100s of GB of DICOM data. There should be a mechanism to import data already stored on Box into the DICOM viewer.

    This may be similar to a different issue: https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36114310-direct-dicom-upload-endpoint-desired

    2 votes

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    0 comments  ·  Workflow  ·  Admin →
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  13. How to Replace SharePoint with Hubs

    🙏 Please help us deprecate Microsoft SharePoint by providing the following five features in Hubs:

    1. Pages within a Hub, preferably navigable in a horizontal structure at the top of the Hub (I believe this is already in the works - yay!)
    2. A no-code way to access/interact with a Viva Engage community that we have built to facilitate company-wide communication around many specific topics.
    3. Ability to place images directly on the Hub page and scale as desired, more like current capability in a Box Note (carousel view option)
    4. Ability to embed a video for viewing within the Hub
    5. Ability to assemble…
    2 votes

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    1 comment  ·  Box Hubs  ·  Admin →
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  14. Include item type in user activity report

    When running an User Activity report, the Item ID is included, but not the Item Type. If you're trying to use the Activity report to perform some other action, you have to figure out what the item type is before you can perform the action. Additionally as ?good practice? you should make check both file & folder to ensure that you're not going against the wrong actual item if there's a item with the same type on the other endpoint.

    It would save some significant time on report consumer's side if the item type was included in the output report.

    2 votes

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  15. Share this link. Box.com's aggressive marketing misleads our customers.

    Hello Box!

    Unfortunately, we cannot fully use your product due to your company's aggressive marketing, which misleads external users.

    The problem lies in the implementation of sharing public links to files or folders with external users:

    1. When an external user opens the link, they see a pop-up message from Box in a green field (as shown in screenshot 1): "Log in to Box to save all files you view in your Recents and return to them at any".

    If our client does not click the small white cross on the right to close this message, they are redirected to the…

    2 votes

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    0 comments  ·  New UI  ·  Admin →
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  16. Preview support for PST and MBOX

    AS A Box User who accesses pst and mbox files in Box
    I WANT to be able to view those files in the Box Preview window
    SO THAT I do not have to download the files from Box and open them with another application.

    BACKGROUND:
    1. ATB Financial has completely migrated off of Microsoft Office to GSuite, using Box as our ECM solution.
    2. We support our Corporate Investigations, People and Culture, and Legal Services teams with e-discovery requests - specifically gmail and Google Chat exports from Google Vault.
    3. Google Vault exports gmail and Google Chat messages in either…

    2 votes

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    11 comments  ·  Preview  ·  Admin →
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  17. Create an outlook add-in (that works in both web / thick client versions / future Outlook One) for Box Notes

    Create an outlook add-in (that works in both web / thick client versions / future Outlook One) for Box Notes

    1.Grab the email addresses from participants list in the invite
    2. Create a box note with the original details from the meeting invite (description, date..etc)
    3. Fill the box note with a template for taking notes during the meeting
    4. Use AI to create a 'suggested' meeting agenda based on the data gathered
    5. Invite the users from the participants list as collaborators to the box note
    6. Add the box note link to the meeting invite at the bottom…

    2 votes

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  18. Asynchronous API calls that return a JOB_ID rather than having the session cancelled after 60 seconds

    Currently API calls like the "Move Owned Items" almost always run longer than 60 seconds. As a result the session is killed by the Box infrastructure. The "Move Owned Items" task continues to run in basically an asynchronous background mode. But once this happens, the automation process has no way to check the status of the "Move Owned Items" task.

    A graceful way to handle this would be to return control back to the caller normally with a JOB_ID that can be used to call back to the "Move Owned Items" API call to check the status of the "background"…

    2 votes

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  19. I want to make it so that access statistics for operations by administrators are not left behind (stealth).

    【Current Specifications】

    1. Log in to the target user as a proxy and access the site.
      → The operation by the administrator is recorded as the access statistics of the proxy-logged user.

    2. Access from the "Contents" function of the management console.
      → The operation by the administrator is recorded as the access statistics of the administrator.

    【background】

    When a user deviates from the organization's rules (service rules, security rules, etc.) in the use of Box, a case is envisioned in which the administrator wants to view or download files owned by the user concerned as evidence of the deviation.
    If access…

    3 votes

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  20. Please improve the tasks upper limit 20,000.

    The following page says "Maximum number of Tasks per user: 20,000" and we know that if the number exceeds 20,000 tasks will no longer appear in the Tasks Inbox as an example.
    https://support.box.com/hc/en-us/articles/360043695954-Adding-Comments-and-Tasks

    Please remove the upper limit or change it so that users can continue to use the Task after 20,000 without loss of convenience.

    (Japanese)
    下記のページに「ユーザーごとのタスクの最大数は20,000です。」とあり、20,000件を超えるとタスクの受信トレイにタスクが表示されなくなることを私たちは知っています。
    https://support.box.com/hc/ja/articles/360043695954-コメントとタスクの追加

    上限を失くす等、2万件を超えてもユーザーの利便性が損なわれずにタスクを利用できるように変更をお願いします。

    2 votes

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    0 comments  ·  Tasks  ·  Admin →
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