4063 results found

1. Report on user entering a folder

   Being able to report when a user enter a folder without touching the files within that folder

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   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Enable Box AI API for Specific Users or Groups

   Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.

   However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.

   Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or disable the Box AI API for specific users or groups. This would allow us to manage access more flexibly and securely. We would appreciate your consideration of this feature.

   〈特定のユーザーまたはグループに対してBox AI APIを有効にする〉
   現在、Box AI APIは「すべてのユーザー」に対して一括で有効／無効を設定する仕様になっています。そのため、カスタムアプリでBox AIを利用できるようにしたい場合、全ユーザーに対してAI APIを有効化する必要があります。

   しかし、どのユーザーがどれくらいBox AI APIを利用するか事前に把握できず、API Unitの追加購入がどれほど必要か判断できません。また、意図しないユーザーが勝手にBox AI APIを利用してしまうリスクもあります。

   Box AI for NotesやBox AI for Hubsのように、Box AI APIも特定のユーザーやグループ単位で有効化／無効化できるようにしていただきたいです。

   Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.

   However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.

   Just like Box AI for Notes and Box AI for Hubs, we would like to be able to… more

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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3. insight "view deleted users"

   Admin insight "View Deleted user"

   We are happy if could be shown on a insight view who deleted user is.
   Not pull the user details report, Wish deleted users name list by drill down easily.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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4. Ability to Copy a Hub to a New Hub

   Copy a hub would be a super helpful feature because today if you want to hub - in any way - you have to rebuild the new hub from scratch each time.
   With a Copy Hub option when the copied hub is created, it would contain all the associated branding, structure, and content as the oroginal and the user would then be able to reuse that as necessary - change/add/remove - the new hub.

   68 votes

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   4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
   delivered  ·  AdminAnonymous (Admin, Box) responded

   We have release Hubs public API feature that includes copying a Hub. please let us know your feedback about this feature to your manager or to hubs-research@box.com

   Here is API documentation: https://developer.box.com/reference/v2025.0/post-hubs-id-copy/

5. Pasting Excel Table into Box Note

   User would like to be able to paste and Excel table into a Box Note for ease of sharing data all in one file.

   20 votes

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   existing feature  ·  0 comments  ·  Box Notes  ·  Delete…  ·  Admin →

6. Box Drive Accidental Deletion

   Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

   The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

   When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

   This causes a number of issues and use cases:

   1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

   2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

   Current Admin recommended steps for resolution:
   1.  Run the Collaboration Report EVERY day
   2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
   3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
   4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
   5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
   6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
   7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
   8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
   9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
   10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
   11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
   12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
   13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

   This is the only way to be certain 100% everything has been restored

   Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

   The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and… more

   16 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Exclude users from Single Sign On

   The Single Sign On feature is currently an "all or none" setting and it would be nice to have the option to exclude certain users from the SSO requirement when enabled.

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   researching  ·  4 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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8. Make Workflows Shareable Among Users (Box Relay and Box Relay Lite)

   In Box Relay, we can check the progress of workflows in the [Tracking] function.
   Currently, only the owner of the workflow, and Admins who are granted to access to workflows can see this [Tracking].

   However, the progress of workflows within the enterprise should be visible to other users as well.
   (e.g. Users who have tasks assigned in the workflow, or Co-Owners of the folder where the workflow is triggered.)

   It would be useful if the owners could share their workflows to other users.

   43 votes

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   on roadmap  ·  1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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9. Ability to allow user to use one time upload widget.

   There are use cases where the user would want the customer / external partner to upload files to embed widget only once. When the upload is complete, it shall disable the widget to disallow further upload.

   DOX in Japan has this feature.

   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Support for fetching and modifying co-admin permissions.

    Support for fetching and modifying co-admin permissions.
    Currently, Box allows users to retrieve a user’s role as an attribute via the /users/{user_id} endpoint. The possible role values are “user,” “admin,” and “coadmin.” While permissions for the “user” role can be accessed through this endpoint, the permissions and privileges associated with the “coadmin” role cannot be retrieved or modified through the API. This functionality is, however, accessible through the admin console user interface.
    https://support.box.com/hc/en-us/articles/360044194393-Granting-And-Modifying-Co-Admin-Permissions

    14 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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11. Box Drive specification improvement request

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)

    In addition, Box Drive receives information on all events that occurred during the stoppage at the next startup of Box Drive, so if you stop your PC at the end of work, all events that occurred during the stoppage will be downloaded when your PC starts up (Box Drive starts up) the next morning.
    Because the start time is almost the same for all users, the communication load increases rapidly at that time, causing problems. Due to the problem of this Box Drive, business other than Box has been affected, so please urgently improve it.

    Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
    Here are the details:

    Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
    ・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration user… more

    52 votes

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    4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    We are not currently planning these capabilities due to our focus on other higher-priority capabilities. We will provide an update here as soon as priorities shift. Please continue to share your feedback; it helps us prioritize the roadmap. Thank you!

12. Show the storage used AND the storage capacity of each user (i.e. 1.5GB / 2.0GB)

    Since users do not get messages letting them know when their storage is almost full, admins can see at a glance and give manual warnings

    5 votes

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    existing feature  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →

13. Add option to cancel workflow

    Currently there is only delete option to stop the workflow.
    Workflows are stalled or stacked as in progress sometimes. We want to assign similar task manually or re-assign the same task to complete the workflow in time.
    But it will cause duplicated tasks assigned unexpectedly or file operation (move or copy etc.) is executed twice. This is very confusing.
    So we want to cancel the existing workflow before manual workaround.

    12 votes

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    1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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14. Box Shield temporary user-level Suspicious Location exemptions (e.g. team member is traveling)

    Box Shield temporary user-level Suspicious Location exemptions (e.g. team member is traveling)

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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15. Option to request access to a folder

    Request: If an external or internal user is forwarded a Box folder invite and they are not a current collaborator, they should have a mechanism to request the access and such request should automatically go to folder Owner/Co-owner for approval or decline. This should be done in a way that does not display or communicate the folder owners name.

    Rationale: We have many external users that are part of large teams. Adding all (and maintaining) in the team is not feasible. These external users often forward the folder invites.

    52 votes

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    on roadmap  ·  10 comments  ·  Web App  ·  Delete…  ·  Admin →
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16. Add support for Integrated Windows Authentication for Box Drive login flow

    Integrated Windows Authentication (IWA) allows for the following login flow for the webapp:

    1. User logs into Windows
    2. User goes to Box and selects to use SSO to login
    3. When the user is redirected to their Identity Provider, the browser sends the user's OS credentials and the user does not need to enter credentials again
    4. User is logged into Box

    This would provide a more seamless experience for users. In our computer labs, users would sign into Windows, click one button in the Box Drive login window, and have access to their Box content natively in the OS.

    13 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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17. Sorting - Don't Sort Folders First (Or Provide User-Level Setting to Choose)

    The webapp (and mobile) have traditionally always sorted Folders, then Files (followed by Bookmarks) regardless of which sort order (name, updated, etc.) is chosen.

    10 votes

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    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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18. Shared With Me - Folder Management for Collaboration Folders

    We would like to have a "Shared with Me" folder for any folders we have been collaborated into.

    We continually get feature requests for Box to allow a way to organize content shared with me. For example, I'd like to create a "Shared with me" folder that all the content shared with me could be organized into.
    I envision this could happen in one of a few ways and there would need to be some determination how much control the end user has....

    Option 1:
    - Allow end users to check a setting that would create a folder called "Shared With Me". This would also move all folders that someone shared with me into the "Shared With Me" folder.

    Option 2:
    - Allow end users to manually move folders shared with them into a folder structure of their own design. For example I may create folders such as "Shared from Jim", "Shared from Carol", or "Shared by Andrew

    We would like to have a "Shared with Me" folder for any folders we have been collaborated into.

    We continually get feature requests for Box to allow a way to organize content shared with me. For example, I'd like to create a "Shared with me" folder that all the content shared with me could be organized into.
    I envision this could happen in one of a few ways and there would need to be some determination how much control the end user has....

    Option 1:
    - Allow end users to check a setting that would create a folder called… more

    567 votes

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    under consideration  ·  159 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. Box Relay: Enable API's so that I can re-assign workflows and/or task ownership to another person

    Box Relay: Enable API's so that I can re-assign workflows and/or task ownership to another person at scale.

    E.g. if someone is on holiday, sick, or leaves the company, we want to use API's to group together all of their existing workflows and/or tasks, and transfer those to a new person.

    8 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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20. Improve speed of reflection of latest data for reports less than 1 hour

    Reports other than the User detail report will take 24 hours to reflect the latest data. Only user detail report is live with 1 hour data freshness limit. It is very inconvenient that the latest data is not reflected immediately.

    15 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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