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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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4114 results found

  1. Modifying Relay AllowList that includes deleted users

    If a user previously set in the Relay AllowList is deleted, the deleted user will remain in the list and the error "The specified login is inactive or invalid" happened when I try to save the list.
    Even if I click "Save" without editing anything, same error occurs.

    It is not possible to export the user s of Relay AllowList, and there is no choice but to check each account one by one and deal with it, so I request improvement.

    5 votes

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    0 comments  ·  Workflow  ·  Admin →
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  2. Box Drive Warning When File Path is too Long

    There is a known issue with Box Drive that if a file path is exceeds a character count limit, then the file cannot be opened on desktop, however it can be opened via Box on the web. The issue is, when a user has a file on their desktop, that has a current file path within the character count limits, then moves the file to Box Drive within Windows Explorer and the new path in box exceeds the character limits. As of now, the user can copy and paste into Box Drive and not realize that their new path will…

    29 votes

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    not planned  ·  5 comments  ·  Box Drive  ·  Admin →
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  3. insight "view deleted users"

    Admin insight "View Deleted user"

    We are happy if could be shown on a insight view who deleted user is.
    Not pull the user details report, Wish deleted users name list by drill down easily.

    4 votes

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  4. Metadata template creation - option to duplicate metadata template, then edit

    A lot of the metadata templates will have similar fields, so ideally you could duplicate an existing metadata template, then make edits from there rather than just having the option to start new each time.

    7 votes

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    0 comments  ·  Metadata  ·  Admin →
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  5. User can download a image via "View only" link on mobile browser

    User can download a image by pressing the image and selecting "Add Photo"/"Download Image" when opening the image via "View only" shared link on mobile devices's (iPhone or Android) web browser .
    Even if user has "View only" permission, there is no way to prevent downloading a image file on mobile browser. We need a way to prevent downloading a image on mobile browser.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  6. Need a report that summarizes the total downloads and uploads for each user.

    Need a report that summarizes the total downloads and uploads for each user.

    1 vote

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  7. Ability to post photos, videos, and hyperlinks in Box Hubs.

    While posting the photo and video files is nice, it would be faster to be able to easily look at photos without clicking into their previews. Also, hyperlinks and adding Box shortcut files are a must—we can't currently offer employees a list of helpful external resources in Hubs. (We could provide a PDF/Word doc with all the resource links, but, again, this requires extra steps for the end user.)

    76 votes

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    6 comments  ·  Box Hubs  ·  Admin →
  8. Exclude users from Single Sign On

    The Single Sign On feature is currently an "all or none" setting and it would be nice to have the option to exclude certain users from the SSO requirement when enabled.

    26 votes

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  9. Search for external users by email domain

    We want to search external users by specific email domain. We can do this for managed users, but not for external users.

    26 votes

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    delivered  ·  0 comments  ·  Admin Console  ·  Admin →
  10. Report on user entering a folder

    Being able to report when a user enter a folder without touching the files within that folder

    0 votes

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  11. Need more explanation for "Unknown IP" on User Activity Report

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it…

    1 vote

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  12. Shared Link Details: Add 'Last Usage' Column

    The Shared Link Details report is a great report currently that provides admins a wealth of information when performing an 'inventory' or security review of all existing shared links.

    One additional column that would be very helpful to include is a 'Last Usage' column that would provide a date entry for each shared link.
    Usage is defined as the last time someone actually used that link in a browser. This is helpful to admins to be able to know if a link is still being used or not (prior to disabling it for security reasons.)

    17 votes

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  13. Box Drive Accidental Deletion

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and…

    16 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Simplify New User Sign-Up

    If you don't have a Box account and someone invites you into a folder as an external user, the process to create account seems cumbersome with a lot of steps.

    0 votes

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  15. Ability to Copy a Hub to a New Hub

    Copy a hub would be a super helpful feature because today if you want to hub - in any way - you have to rebuild the new hub from scratch each time.
    With a Copy Hub option when the copied hub is created, it would contain all the associated branding, structure, and content as the oroginal and the user would then be able to reuse that as necessary - change/add/remove - the new hub.

    68 votes

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    4 comments  ·  Box Hubs  ·  Admin →

    We have release Hubs public API feature that includes copying a Hub. please let us know your feedback about this feature to your manager or to hubs-research@box.com

    Here is API documentation: https://developer.box.com/reference/v2025.0/post-hubs-id-copy/

  16. Pasting Excel Table into Box Note

    User would like to be able to paste and Excel table into a Box Note for ease of sharing data all in one file.

    20 votes

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  17. TAGS: User wants to be able to see a tag in their list of "my tags" if they've only applied the tag to content owned by other people.

    If a user applies a tag to a document owned by someone else, the tag will not show up in their list of "my tags." The workaround is to keep a dummy document they own to which they apply all tags their using on other people's content.

    8 votes

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    0 comments  ·  Web App  ·  Admin →
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    not planned  ·  Brad Monroe responded

    Thanks for the suggestion! We don’t currently have this update planned for the Tags feature in Box as we look at other ways to help users organize and structure their content.

  18. Box Shield temporary user-level Suspicious Location exemptions (e.g. team member is traveling)

    Box Shield temporary user-level Suspicious Location exemptions (e.g. team member is traveling)

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  19. Make Workflows Shareable Among Users (Box Relay and Box Relay Lite)

    In Box Relay, we can check the progress of workflows in the [Tracking] function.
    Currently, only the owner of the workflow, and Admins who are granted to access to workflows can see this [Tracking].

    However, the progress of workflows within the enterprise should be visible to other users as well.
    (e.g. Users who have tasks assigned in the workflow, or Co-Owners of the folder where the workflow is triggered.)

    It would be useful if the owners could share their workflows to other users.

    43 votes

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    on roadmap  ·  1 comment  ·  Workflow  ·  Admin →
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  20. Show the storage used AND the storage capacity of each user (i.e. 1.5GB / 2.0GB)

    Since users do not get messages letting them know when their storage is almost full, admins can see at a glance and give manual warnings

    5 votes

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