10051 results found

1. View suppression list

   I should be able to view emails on my suppression list. I appreciate the ability to remove addresses from it myself, but not being able to see which email addresses you are blocking creates situations wherein I do not know someone isn't getting mail until after they have missed at least one message.

   30 votes

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   researching  ·  4 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Box Shield: Suspicious Location Alerts - Add details about content within 'User Activities'

   As part of triage for Box Shield Suspicious Location alerts, it would be beneficial to have details added about the content which shows up in 'User Activities'.

   For example:
   - The User ID/Email of the user who owns the folder/file interacted with
   - The File/Folder ID interacted with
   - Links to the Files, or their listings within Admin Console Content Manager, when hovering over their names.

   Also, being able to export this information would be beneficial.

   5 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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3. Allow Folder Insights Reporting to download into a co-owned destination folder

   Currently you can only successfully download content/folder insight reporting into a destination folder that you yourself own. I would like to change this so that users can also be a co-owner on the folder to download insight reporting to.

   11 votes

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   0 comments  ·  Content Insights  ·  Delete…  ·  Admin →
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4. Ready-Sign Links Start & End Dates/Times

   Would it be possible to add Start & End Dates/Times for Ready-Sign Links in the Link Settings? Our HR Dept. has a few templates that are only active during certain date/time ranges during the year, and they have requested the ability to set them up so that the link automatically actives and deactivates at certain times.

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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5. Add a parameter for Box Sign API to keep existing fields when using Box sign template

   [Background]
   We'd like to use Box Sign API to create a signature request by Sign template.
   We want to use the existing template and replace the file to another file, but if we do so by Box API, the existing signature fields would disappear.
   *This happens because there are no parameter in Box Sign API corresponding to "Keep Existing Fields" at Box Web.

   [Request]
   Please add a parameter to keep existing fields for Box Sign API when using an existing Box sign template.
   *We think it's strange that what user can do in Box web is not possible with Box Sign API.

   [Background]
   We'd like to use Box Sign API to create a signature request by Sign template.
   We want to use the existing template and replace the file to another file, but if we do so by Box API, the existing signature fields would disappear.
   *This happens because there are no parameter in Box Sign API corresponding to "Keep Existing Fields" at Box Web.

   [Request]
   Please add a parameter to keep existing fields for Box Sign API when using an existing Box sign template.
   *We think it's strange that what user can do in Box web is not possible with Box… more

   9 votes

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   gathering feedback  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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6. Improve visibility and speed of LFOs within Box

   I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

   These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and require follow-up.

   It feels like much of this pain could be avoided with improvements to how Box handles backend database updates and by providing better progress tracking and time estimates for LFOs. More transparency and predictability would make a huge difference for teams managing large-scale changes.

   Thanks for considering this feedback.

   I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

   These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek… more

   6 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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7. Request for Improvement of the slider for grid view image size

   Currently, we can adjust the image size in grid view by moving the slider left and right. However, even when selecting the minimum size, the images still remain large.
   We can make images smaller by changing the browser's zoom level, but this also makes text smaller, and subsequent screens remain small as well, which is inconvenient.
   Rather than relying on browser zoom, we need to enhance Box's slider functionality.

   In Japanese：
   グリッドビュー画像サイズのスライダーの改善要望

   現在、スライダーを左右に動かすことでグリッドビューの画像サイズを調整できます。しかし、最小サイズを選択しても画像は大きいままです。
   ブラウザの拡大率を変更することで画像を小さくできますが、これにより文字も小さくなり、その後の画面も小さいままになるため不便です。
   ブラウザの拡大率に頼るのではなく、Boxのスライダー機能を強化する必要があります。

   3 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Disable all notifications for an integration/custom app

   Rather than having to disable notifications by passing the specific header, we would like to disable notifications for an application completely by using a toggle or application scope.

   2 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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9. Allow Device Trust full disk encryption to specify software encryption (ie. FileVault)

   Presently, when creating a Device Trust Policy that requires full disk encryption for Mac, there is no option to require FileVault as an additional requirement for full disk encryption. As a result, existing hardware encryption using Apple Silicon or a T2 chip satisfies the encryption requirement. It would be helpful to add this functionality so we can enforce FileVault as part of our device trust requirements.

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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10. API Endpoint to Customize Collaboration Invitation Email

    Currently, when sending collaboration invites via the API you are unable to customize the message. For collaborators that do not have a Box account, it leads to the invitation message showing:

    "" - FirstName Last Name

    This is unprofessional and often confusing to the individuals receiving the invitation.

    1 vote

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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11. Add native file support for .sas file type

    please add support for .sas file types. SAS files cannot be previewed, cannot be content searched, and they do not show in the Search results at all due to being an unsupported file type. We have thousands of .sas files stored in Box; being able to locate them via the Box Search tool would remove a pain point for many of our staff.

    1 vote

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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12. Please make it so Box AI can compare the pixel differences between images.

    We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.

    Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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13. Add further columns to Shared Links report

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report output and SHARED LINKS Report output (and USER ACTIVITY Report output) are merged to identify the Item owner login ID, the creator email address, creator ID (the ID of the user who last created the link)

    Currently the SHARED LINKS Report has the following columns:
    Item owner login
    Item ID
    Item name
    Path
    Shared item type
    Shared link status
    Shared Link Derived Status
    Shared link URL
    Custom URL
    Password set
    Created date
    Expiry
    Permissions

    To AVOID the necessity of running the USER ACTIVITY Report and BOX USERS Report, and AVOID the time-consuming task of vlookups and editing to merge the three reports, it is requested that the Shared Links Report has the following THREE additional columns:

    -Item owner login ID (the ID of the box account in which the link resides)
    -Creator email address (the email address of the LAST user to create the shared link)
    -Creator ID (the ID of the user who created the shared link most recently

    By doing so, not only can CLI Command line be used to edit/remove shared links (requires itemid, itemtype and as-user (item owner login ID), but also mailmerge to users who created the shared links can be created, together with personalised spreadsheets for each user

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report… more

    4 votes

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    1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. Do not display add-ins that are hidden in the Microsoft tenant settings

    Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
    If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
    We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office Online.

    In Japanese：
    Microsoft365管理センターにてアドイン追加ボタンを非表示に設定しているが、BoxでOffice Onlineを開くと設定が反映されずアドインが追加できてしまいます。
    管理者側で把握していないアドイン機能をユーザーが追加することで、不具合やセキュリティ上の問題が発生した場合に対応できない可能性があります。
    Microsoft365管理センターの設定内容をBoxに反映させるか、Box側でOffice Onlineのアドイン追加ボタンを非表示にする設定の追加を要望します。

    Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
    If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
    We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office… more

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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15. AI Model Name Display

    When using Box AI for Documents or Box AI for Notes, please display the name of the currently active AI model on the screen so users can see which model they are using.
    As AI models evolve, the same question may yield different answers than before. Therefore, it is important for users to always know which AI model they are currently using.

    3 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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16. Remove Platform App Change Approval Requirement & Improve SDK/API support

    I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests, this workflow is not sustainable, the requirement could be removed, simply by putting stricter security rules and guardrails in place and letting the user be responsible for their settings with legal binding agreements, etc. AWS demonstrates this wonderfully.

    Please contact me, regarding this matter asap.

    I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,… more

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <

    when a partner enter the email address to access BOX from she gets a message saying "we found and issue with your account. the box account <her email> is already linked to another google account, log in and remove the association to contimune." Learn how. button. the learn how link is broken page not found.
    she had previously had access and left and came back to the partner company.

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Export / Import annotations via API

    Box is growing fast and being considered a real challenger to the rest of ECM platforms, but it still lacks important features to be fully considered when migrating from those other platforms. There's no option at all to bring over annotations from existing systems or recreate them via API. For some business units that's a MUST, so it would be perfect to have that option available.

    1 vote

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    0 comments  ·  Annotations  ·  Delete…  ·  Admin →
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19. Add a “comment visibility” option in Link Settings

    In Link Settings, we’d like an option to control whether comments are visible.
    Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
    Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.

    （日本語）
    「共有リンクの設定」で、コメント閲覧可否を設定したいです。
    現状、共有リンクが「表示のみ」（または「表示およびダウンロード可能」）など編集不可の権限だと、コメントを閲覧できません。編集ができない権限の共有リンクでも、非常に便利な動画のアノテーション（コメント）を閲覧可能にしたいです。
    ユースケース： Box Hubsに動画を掲載し、社外へ「リンクを知っている全員（表示のみ）」で共有しています。閲覧者がコメントを見られれば、動画の特定箇所をピンポイントで案内でき、効率的です。

    In Link Settings, we’d like an option to control whether comments are visible.
    Currently, when a shared link is set to a non-edit permission such as Can view only (or Can view and download), comments aren’t visible to viewers. Even for non-edit shared links, we want viewers to be able to view timestamped comments on videos, since this feature is extremely useful.
    Use case: We publish videos on Box Hubs and share them externally using People with the link (Can view only). If viewers could see comments, we could point them to specific parts of the video more efficiently.

    （日本語）… more

    1 vote

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Allow Device Pinning for web

    Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
    https://support.box.com/hc/en-us/articles/360043693814-Device-Pinning

    However, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
    https://app.box.com/master/settings/devices

    Using sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
    https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734

    Notably, its replacement, Box Drive, is also not listed under Device Pinning.

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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