Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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629 results found
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Custom collaboration expiration periods for individual folder collaborators
Currently, the only options for collaboration expiration on a folder is set at an enterprise level.
The request is multipart, for the options to
1) Set a custom collaboration expiration period at the folder level only (regardless of what the enterprise setting is)
2) Set different expiration periods (e.g. 30 days vs 60 days) for different collaborators or groups within the folder63 votes -
Box Drive performance improvement request when using VDI
The VDI is experiencing operational delays when using Box Drive, and this is affecting our business.
It was found that the delay was caused by a large number of disk I/Os.
We checked the Box Drive logs and found that Box was reflecting 1,000 to 2,000 operation logs on Box to each user every morning.
Since the above operations occur simultaneously for all users, there is a large load on the infrastructure.
Please improve performance.(Japanese)
「VDI利用時におけるBox Drive性能改善リクエスト」Box Drive利用時のVDIで操作遅延が発生しており業務影響が出ております。
操作遅延の要因としては多数のディスクI/Oによって発生していることが判明しており、
Box Driveのログを確認した所、Boxから毎朝1000～2000のBox上での操作ログを各ユーザーへ反映されていました。
上記操作が全てのユーザで同時に発生する為、インフラストラクチャに大きな負荷が掛かっています。
性能改善をお願いします。134 votesThanks for reaching out! We advise that you send this bug message with your logs to the support team. We will be able to triage effectively through this process. To learn more about Box Drive and how we support VDI, check the support article here: https://support.box.com/hc/en-us/articles/360044193693-Using-Box-In-Virtual-Environments
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Box for Teams v2: Bunch of files will be shown when the files has shared in direct chat
When the files has shared in the direct chat, it will be uploaded in "Microsoft Teams Chat Files" folder on sender side, on the other hand, for the receiver side, files will be listed in the top directory, which leads to list bunch of files in the top directory.
It would be nice, if the new folder will be created for the each chat under "Microsoft Teams Chat Files" folder and add collaboration for the folder when the direct chat has started.
20 votes -
Support multi-file for rejected task trigger in Relay
Suppose you like to assign an approval task to a person with multiple files and when the task is rejected, you like to move the package of those “rejected” files to a different folder("Rejected folder) instead of having them sat in the triggered folder.
For a single file, you can create the following workflow containing 2 flows and it works perfect as expected, however it doesn't work for multi-files...
Flow 1: Trigger Manual start-> Outcome: Assign task -> When rejected, the flow is end
Flow 2: Trigger Task -> Outcome: when the task is rejected, move the file to “Rejected…43 votesWe are conducting user feedback sessions to gather more information
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Copilot support in Office Online/Office desktop applications for files on Box
Currently, Copilot (Copilot in Word/Excel/PowerPoint) is not supported for Office files in Box.
The following must be supported for files in Box
(1) Copilot in Office Online
(2) Copilot in Office desktop applications (with or without co-authoring)
Appendix.
33 votes -
Ability to show Full path from root to collaborated folder
If i have a folder in the following structure
/1/2/3
and I invited User B to Folder 3
When User B access Folder 3 he would have no idea that folder 3 is actually in the path /1/2/3.On Box platform however, there is an optional parameter "canviewpath",
while this can only be used by the folder owner it adds to ability to let collaborator see the folder from root to target folder.34 votesWe currently do not have this planned on our roadmap. Please keep the feedback & use cases coming to help us prioritize this in the future!
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Export Groups - Add an 'Export Groups' Button to Groups Summary Page & Individual Group Page
There is currently no way for admins to export a report (xlsx) of their Groups - whether at the summary Groups level or at the individual Group level
This is problematic for companies that have pages and pages of Groups in the Admin Console, or want to manage just one group (as the current Export Users report from the Users page - the only place any Group info IS currently exported - exports ALL users in an EID, which is overload).
REQUEST 1: Groups Summary Export - Desired Columns:
1 Row per Group / Mirror the Columns on the Groups…65 votesInteresting idea, but unlikely to be prioritized this year.
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Box Status site improvement
Adding status of each region on Box Status site(https://status.box.com/) , because currently an outage impacting only users in a specific zone/region doesn’t appear on the status site. (e.g. customers who are in Asia region are unable to download/upload/preview.)
Clarifying the definition of impact. "Incident Response and Communications" article (https://support.box.com/hc/en-us/articles/360043697394-Our-Approach-to-Incident-Response-and-Communications) has the guideline of customer impact. However, definitions and examples of each category are not clear enough.
60 votes -
Transfer Workflow Ownership (not sending it as a template but as a workflow)
Recently the workflow ownership transfer has been released.
https://support.box.com/hc/en-us/articles/4402945686291-Transferring-Your-Workflow-to-Another-UserHowever, this is to make the template of the workflow that is needed to be transferred.
There is a need to transfer the actual workflow for below reasons:
- the new owner needs to check the past workflow activity but with the template it is not possible
- since it is a template, the new owner still needs to make the workflow
Thank you for your consideration.
40 votesWe definitely want to address this use case (new owner sees past workflow activity) but do not have plans to address it in the near term. We will update when we have a firmer idea of when this can be tackled.
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Notification "new version" upload
Notify the folder group when a new version is uploaded.
Currently only when the first version is uploaded, a notification is sent. If version 2 is uploaded, the folder group does not get a notification.30 votesNot planned for current year.
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Make it easier to filter events that occurred in a particular folder (including subfolders)
Use Case:
- There's a parent folder with multiple levels of sub folders.
- This parent folder is shared out to a group or some external collabs
- Parent folder's owner wants to know how many downloads have happened from the parent folderCurrently, seems like there's two ways to do this but neither are scalable or easy to do if the folder tree is complex:
Option 1:
Run Usage Logs on all download events over the given time period
Export the report
Use Excel or some other program to filter off of the "Contained in folder" column
This requires…78 votes -
Request to improve synchronization speed between Box Web UI and BoxDrive"
Request to improve synchronization speed between Box Web UI and BoxDrive"
We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
Our investigation of the synchronization speed is based on the following items.Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
Pattern 6: Delete the file on the Box Drive…58 votes -
Improved project/task management
Will be great to have some of the Dropbox paper features in Box notes.
1. Improved checklists -- tagging people and having dates (must have)
2. Ability to tag people within the note (great to have)
3. Improved tables -- for ex sorting (nice to have)
4. Creating timelines (nice to have)
5. Adding media30 votes -
When I upload Excel to BoxSign, I want it to become PDF as per the print settings of Excel.
When I upload Excel to BoxSign, I want it to become PDF as per the print settings of Excel.
For Example, a file created in Excel with the print settings set to A4 becomes 2page PDF files when uploaded to BoxSign.
This can be avoided by converting the files to PDF before uploading them to BoxSign, but if all the files are converted and then uploaded, the man-hours and number of files increases, which raises concerns about operational efficiency and data management, so we would like to see improvements.ExcelをBoxSignにアップロードした際Excelの印刷設定通りにPDFになるようにして欲しい
例えば、Excelで印刷設定をA4にあわせて作成したファイルがBoxSignにアップロードした際に2ページのPDFになります。
BoxSignへアップロードする前にPDFに変換を行えば回避できますが、全て変換を行ってアップロードを行うと工数とファイル数が増えて、
業務効率やデータ管理上の懸念点があるため改善を希望します。38 votes -
Allow for multiple primary admins
There are several functions within the Admin Console that are only accessible to the primary admin. Setting up SSO for example requires the primary admin, and co-admins are unable to integrate with SSO. In many environments there will not be a single administrator with privileged access across multiple systems, which means the primary admin role will need to be assigned and re-assigned multiple times to perform necessary tasks.
To promote a secure environment where tasks may need to be performed by multiple administrators, I would request either 1) admin console allow for multiple users in the primary admin role, or…
38 votes -
Enhance user experience for searching files with tag
As legal department, we manage contract documents using tag but when we search files filtering with them, user experience is not intuitive when I follow steps described below.
- search a keyword filtering with tag
- change the keyword on search box
- filter for tag set in 1 is reset and disappeared
Also, we would like to search file filtering with tag without any keywords in the search box as populating keyword is currently a must to start to search unlike Metadata, which is also inconvenient.
33 votesSearching for tags without a keyword is now possible in the Box web app.
Tag filter is not reset when changing the keyword.
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18 votes
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Permanent Folder Tree View in Webapp (Similar to Windows Explorer/Finder)
Currently we have a 'jump to folder' option that provides a modal for navigating by using a folder tree view. Many customers would like this same tree view of their content as a permanent sidebar in the webapp for faster/easier 1) navigation and 2) context for where they're at in any given folder tree.
40 votes -
Enable shared link expiration notifications for user that enabled the shared link
For a closed folder structure, where the primary admin owns all content, Box should give the ability to 1) disable shared link expiration notifications for folder owners and 2) enable them specifically for the users that created the shared link to begin with.
Even if the former will not be changed, the latter behavior would be important for a closed folder structure.
30 votesThis is currently not planned but we will re-evaluate priorities in Q3/Q4 of FY23
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login page Customization
The login page is very confusing for our external collaborators. Despite the creation of "How to log on to Box" with pictures, external collaborators still click on the wrong link as the "Continue" button (for our managed users) is very large compare to the small font link for the external collaborators. The natural instinct is to click on "Continue" which gives the external collaborator an error since they are not part of the "managed users" and will not be able to SSO to our Box. Our staff is having to help our external customer on regular basis.
Can the login…39 votesWe are going to prioritize making the login page more intuitive rather than providing customization capability.
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