9865 results found

1. Admin controls for the Solutions menu

   We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.

   The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.

   Please consider adding admin controls to either:

   1) Enable or disable the Solutions menu for the enterprise
   2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)

   This would help to route end user inquiries through the right internal channels while still allowing access to Solutions where appropriate.

   We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.

   The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.

   Please consider adding admin controls to either:

   1) Enable or disable the Solutions menu for the enterprise
   2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)

   This would help to route end user inquiries through the right… more

   3 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. Enhancement of the content sorting feature in Hub

   Currently, when placing multiple pieces of content in Hub, you can manually change their order, but it would be more convenient if sorting could be made easier.

   We would like to be able to sort multiple pieces of content placed in Hub all at once, in ascending or descending order, by size, file name, update date, etc.

   〈Hubのコンテンツ並び替えを強化してほしい〉
   現在、Hubに複数コンテンツを配置するとき、手動で順番を入れかえることができますが、もっと簡単に並び替えができると便利です。

   Hubに配置している複数コンテンツに対しサイズやファイル名、更新日などを昇順/降順で一括で並び替えを行いたいです。

   20 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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3. Support Copilot Integration with Multiple Box Environments under a Single Microsoft Tenant

   Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
   With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
   Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.

   ＜日本語＞
   Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
   Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。
   Microsoft テナントは共通のまま、複数 Box 環境と安全に連携できるようになることで、グループ横断の AI 活用、M&A や組織再編への柔軟な対応、不要な Box 統合や Microsoft テナント分割の回避といった大きな価値が生まれます。

   Many enterprises operate under a structure where a single Microsoft tenant is shared, while Box environments are separated by legal entity.
   With the current limitation that Copilot × Box integration is restricted to a 1:1 relationship, it is difficult to achieve both group-wide Copilot adoption and proper information governance.
   Enabling secure integration with multiple Box environments while maintaining a single Microsoft tenant would unlock significant value, including group-wide AI utilization, greater flexibility for M&A and organizational restructuring, and the avoidance of unnecessary Box environment consolidation or Microsoft tenant separation.

   ＜日本語＞
   Microsoft テナントが1つ、Box環境が法人ごとに分かれている企業構成は現実的に多く存在します。
   Copilot × Box 連携が 1:1 に限定されている現状では、グループ全体での Copilot 活用や情報ガバナンスの両立が困難です。… more

   4 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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4. I want to open Box Notes in view-only mode

   Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.

   Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.

   We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.

   〈Box Notesの閲覧モードで開きたい〉

   現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
   簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。

   Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
   また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。

   19 votes

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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5. Allow scheduling of Folder Insights Reports

   The ability to schedule the Folder Insights reports (Collaborations | Folder Activity | Shared Links) would open up greater reporting capability and remove manual work in generating these reports.

   This is especially beneficial in enterprises where multiple agencies' content is stored, with different agencies having different reporting requirements (i.e. weekly auditing of external collaborators on their content)

   6 votes

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   0 comments  ·  Content Insights  ·  Delete…  ·  Admin →
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6. Enhancing View Visibility with Text and Background Customization

   I received feedback from a customer regarding improving visibility within views.

   They specifically requested the following enhancements:

   ・Ability to adjust text size
   ・Ability to change text color
   ・Expanded background color palette, including darker color options

   These improvements would allow users to better tailor the interface to their preferences and working environments (e.g., long working hours or dark mode setups).

   In views with a high density of information, visibility directly impacts productivity, so we believe this would be a valuable enhancement.

   =============

   顧客からのフィードバックとして、ビューの可視性向上に関する要望をいただきました。

   具体的には、以下の点の改善を希望されています：

   ・テキストサイズを調整できる機能
   ・テキストカラーを変更できる機能
   ・背景色のカラーパレットの拡張（特にダークカラーの追加）

   これらの機能により、ユーザーごとの視認性や利用シーン（例：長時間の作業やダークモード環境）に応じた柔軟な表示が可能になると考えています。

   特に、情報量の多いビューにおいては視認性が業務効率に直結するため、ぜひご検討いただきたいです。

   4 votes

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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7. Add a normal Search Bar to Hubs

   The AI is not great. I have written instructions for staff to follow to troubleshoot something. The AI mixes steps and adds incorrect information so that it makes it useless.
   We need a normal Search Bar that can be typed into to find matching key words. It can just have up and down arrows just like "find in page" that allow you to skip through the hub to the related content.

   2 votes

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   2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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8. Automatically Trim Whitespace Around Uploaded Signature or Allow Signer to Crop
   3 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Automatically Remove Background from Uploaded Signatures
   3 votes

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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10. Make folder retention policies non-removable (or always visible) to Editors

    Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.

    This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.

    Feature request
    Please provide one or more of the following options:
    -An option so Editors cannot remove the visible retention policy from files and folders (only Admins or users with Retention permissions can).
    -If Editors can “remove” it, the UI should still clearly indicate that the item is under an enterprise retention policy (for example, a non-removable badge, icon, or message in the details panel).
    -An admin-level configuration that controls whether retention policies are removable or always displayed when they apply.

    Implementing this would make retention behavior more transparent, reduce user confusion, and better support compliance needs.

    Thank you.

    Today, Editors can remove the visible retention policy from a file or folder’s details panel, even though the underlying non-modifiable retention policy remains active in the background. This means that after an Editor removes the visible policy, there is no indication in the UI that retention still applies, which makes it appear as though the content is not under retention at all.

    This behavior causes confusion for end users and admins, and makes it harder to support clear records management and compliance because enforced retention is not transparently visible in the interface.

    Feature request
    Please provide one or more of… more

    3 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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11. Increase of the upper limit on the number of metadata templates that can be created and permission management for metadata templates

    Currently, our company has a wide variety of unstructured data, and we would like to make use of metadata templates. However, there are significant differences in the templates that each on-site team wants to use. At present, metadata templates can only be created up to 500 per tenant, which leads to competition over templates. We would like to be able to create an almost unlimited number of metadata templates.
    In addition, once a metadata template is created, it becomes viewable across the entire tenant, which feels inconsistent with Box’s underlying philosophy of content-level permission management. We would like metadata templates as well to be controllable by permissions, from viewing to actual usage.

    ーー日本語ーー
    現在、当社では様々な非構造データがあるため、メタデータテンプレートを活用したいと考えているが、各現場で利用したいテンプレートにかなりの差異がある。
    しかしメタデータテンプレートは現在テナント上で500個までしか作成が出来ないため、テンプレートの取り合いが発生してしまう。
    無制限に近い数のメタデータテンプレートが作成できるようになってほしい。

    また、現在はメタデータテンプレートを作成するとテナント内すべてで閲覧ができるようになってしまうが、これはBoxの各コンテンツの権限管理の思想と乖離しているように感じます。
    メタデータテンプレートも閲覧から利用の範囲が権限でコントロールできるようになってほしい。

    Currently, our company has a wide variety of unstructured data, and we would like to make use of metadata templates. However, there are significant differences in the templates that each on-site team wants to use. At present, metadata templates can only be created up to 500 per tenant, which leads to competition over templates. We would like to be able to create an almost unlimited number of metadata templates.
    In addition, once a metadata template is created, it becomes viewable across the entire tenant, which feels inconsistent with Box’s underlying philosophy of content-level permission management. We would like metadata templates… more

    3 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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12. Export transparent images using Box Canvas

    When exporting Box Canvas as an image, I want to be able to make the background transparent.
    Currently, when exporting Box Canvas as an image, the background appears white. Since there are cases where it's more convenient to have no background color when pasting into another medium, I would like the option to export only the elements drawn on the Box Canvas as an image, with the background set to transparent.
    -in Japanese-
    Box Canvasを画像としてエクスポートする際に、背景を透過できるようにしたい。
    Box Canvasでは画像としてエクスポートする際に、背景は白で表示されます。別の媒体に貼り付ける際、背景色が無い方が使いやすいケースもあるため、Box Canvas上に描画されているもののみ画像化し、背景は透過状態を選択できるようにしてほしい。

    6 votes

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    0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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13. Box Forms – Add internal-only / scoped access controls for Form links (security & compliance)

    Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

    Background / Use Case
    Customer is using Box Relay + Box Forms as part of internal project workflows:

    Workflow trigger: Form submission (Relay)

    Outcome: e.g., DocGen or other internal automation

    They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

    Today, the Form sharing model exposes a shared link that can be configured at admin level to allow “anyone with the link” or require a Box login, but there is no way to scope the Form link to:

    “People in your company” only, or

    A specific set of users / groups, similar to folder and file sharing.

    Customers need the ability to restrict Box Form links to internal, authenticated users (and ideally specific users/groups), instead of only “anyone with the link.” Current behavior conflicts with stricter security postures and makes Forms hard to adopt for internal project and regulated use cases.

    Background / Use Case
    Customer is using Box Relay + Box Forms as part of internal project workflows:

    Workflow trigger: Form submission (Relay)

    Outcome: e.g., DocGen or other internal automation

    They want to present Forms to internal project teams only and treat them as an internal front end to Box workflows.

    Today, the Form sharing model… more

    10 votes

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    researching  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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14. Enforce signer-only access and security controls in Box Sign

    It would be helpful to have the ability to restrict access to Box Sign documents to signers only.

    Currently, additional protections such as password or login can be configured, but access itself is not strictly limited to the intended signers, which may create a risk of unintended access.

    It would be great if admins could enforce signer-only access at the organizational level, ensuring that only designated signers can view the documents sent via Box Sign.

    3 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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15. form submission export

    Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.

    25 votes

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    on roadmap  ·  2 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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16. Automatic Box Canvas Creation Based on Instructions to Box AI

    Currently, Box Canvas provides templates, but users still need to create the content themselves each time, which can be burdensome.

    To further reduce user workload, I would like to request a feature that allows Box AI to automatically generate a Box Canvas output based on user instructions.

    Box AIへの指示でBox Canvasを自動作成：

    現在、Box Canvasにはテンプレートが用意されているが、ユーザー自身が毎回コンテンツを作成する必要があり、負担が大きいです。
    ユーザーの負担をさらに軽減するために、ユーザーの指示に基づいてBox AIが自動的にBox Canvasを出力する機能を追加してほしい。

    22 votes

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    0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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17. Enable a Group Membership Admin role, which allows add/remove members of a Box group, without enabling modifications to the group.

    Dear Box Product Owner,
    This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.

    Problem:
    Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.

    However, the existing "Group Admin" role grants broad permissions that are not always necessary or desirable for folder owners who simply need to manage group membership. Folder owners require the ability to add and remove members from a group to grant/revoke access to the sensitive information within their folders. Granting folder owners full "Group Admin" rights exposes the group to unintended modifications, such as changes to the group's folder associations, which compromises the integrity of the group's defined access scope. Maintaining a clear and consistent understanding of which groups have access to which folders is crucial for effective access reviews and overall security governance.

    Proposed Solution:
    We propose introducing a new role, tentatively named "Group Membership Admin," with the following limited capabilities:
    • Add Members to a Group: This function would allow the designated user to add new members to a specific Box Group.
    • Remove Members from a Group: This function would allow the designated user to remove existing members from a specific Box Group.

    This new role would explicitly exclude the ability to:
    • Modify the group's name or description.
    • Associate the group with new folders.
    • Remove the group's association with existing folders.
    • Delete the group.
    • Change other group settings beyond membership.

    Benefits:
    • Enhanced Security and Compliance: By limiting the scope of permissions, the "Group Membership Admin" role minimizes the risk of unintended changes to group configurations and ensures that access controls remain aligned with security policies and regulatory requirements.
    • Improved Access Management: Folder owners can efficiently manage access to sensitive content by controlling group membership directly, without requiring intervention from IT or security administrators.
    • Clearer Entitlement Definitions: Maintaining the integrity of group-to-folder associations ensures that access reviews are accurate and reliable, providing a clear understanding of who has access to what.
    • Streamlined Workflows: Delegating group membership management to folder owners empowers them to respond quickly to changing access needs, improving overall operational efficiency.

    In conclusion, the introduction of a "Group Membership Admin" role would significantly enhance our ability to manage access to sensitive information within Box, improve compliance with regulatory requirements, and streamline access management workflows. We believe this feature enhancement is crucial for maintaining the integrity and security of our Box environment.

    Dear Box Product Owner,
    This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.

    Problem:
    Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.

    However, the existing "Group Admin"… more

    13 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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18. Enable Reliable Exports for Large amount of Content

    When there’s a large amount of content, the folder and file report export gets canceled. Please make it possible to complete the export.

    If exporting everything at once is difficult, splitting is fine—please allow selecting multiple folders and batching the export instructions.

    大量のコンテンツがあるとフォルダとファイルレポートの出力がキャンセルされてしまいます。最後まで出力できるようにしてほしいです。
    すべてを一括で出力するのが難しい場合は、分割でも構いません。複数のフォルダを選択して、出力指示をまとめて実行できるようにしてください。

    10 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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19. Box Automate: Support for “Form Metadata Template”

    When a large number of metadata fields are captured via Forms, mapping each variable to metadata fields within the workflow becomes time-consuming and complex.

    It would be highly beneficial to support applying metadata to files using a “Form Metadata Template,” similar to Relay, to simplify workflow creation.

    formsで入力するメタデータフィールドが多い場合、ワークフロー内でフォームで取得した変数をメタデータフィールドにマッピングするのに手間がかかってしまいます。
    Relayと同様に「Formメタデータテンプレート」を使ってファイルにメタデータを付ける操作もサポートしてほしい。

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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20. Make Folder Auto-Delete Retry Past-Due Items

    Please improve Folder Automatic Actions so that folders with a deletion date in the past are also included in later auto-delete runs.
    Currently, if deletion fails on the scheduled date for any reason, the folder remains undeleted afterward.
    Requested change:
    configured deletion date = processing date
    → configured deletion date <= processing date
    This would make auto-delete more reliable even when processing is missed due to maintenance or a temporary issue.

    【In Japanese】
    ＜タイトル＞
    フォルダの自動削除で期限超過分も再処理されるよう改善してほしい

    ＜本文＞
    フォルダの自動削除機能について、削除予定日を過ぎたフォルダも後続の自動削除処理の対象になるよう改善を希望します。
    現状は、指定日の削除処理が何らかの理由で失敗した場合、その後も削除されず残ります。
    要望する変更内容：
    設定された削除日 = 処理日
    → 設定された削除日 <= 処理日
    これにより、メンテナンスや一時的な問題で当日の処理が実行できなかった場合でも、後続処理で削除できるようになり、自動削除の信頼性が向上します。

    3 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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