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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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935 results found

  1. Collections Page as My Homepage

    So as designed, I think "My Collections page" is underutilized. Sure here is the only place you can edit/delete your collections and their titles...but this would be a wonderful place to drive users too as their homepage. Obviously, you all thought of that as well since it can be selected as "My Homepage" but right now I think a lot of folks won't want to because there isn't enough useful information on the basic page.

    Please allow the user to better configure this page or at least have the collections unfurled/unnested. So that each time they go to this page…

    4 votes

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    1 comment  ·  Collections  ·  Admin →
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  2. Box passwords user experience

    Two issues I'd like to highlight that is significantly making the Box user experience for my users (and me) extremely frustrating.

    1) Box Drive sign in experience
    When my users try to sign into Box Drive and input incorrect passwords multiple times and keep trying, they get a captcha response requirement to continue trying. It's simply broken. It requires images to be selected but this process always gets stuck in an endless loop. I can confirm this from dealing with this on multiple systems running Box Drive and 100% of the time it got stuck in a loop. This captcha…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Direct Download Option from Right-Click Context Menu

    Currently, when using the Box Drive on Mac Finder or Windows Explorer "right-click > Share > Copy shared link" only gives you the option for a share link that open to the web-browser preview page.

    This is obviously not the preferred method for sharing files to people who need to download assets quickly.

    Just give the option for "Copy shared link" and "Copy Direct Download link" in the context menu.

    Thank you!

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  4. 1 vote

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  5. Google Workspace Add-on - Remove Collaborators

    When a customer uses the Google Workspace Add-on (either clicking the Box icon in Google Drive to move a Google document to Box OR using the Gmail integration) and that document has Collaborators who were added in Google, then Box will emails all those Collaborators invites to the new Box folder. Multiple customers have complained about this.

    For my customer, Coursera, their main content storage solution is Google. Only the Legal Team uses Box for retention. When the Legal Team moves a file from GDrive to Box, it then sends Collaboration requests to all Google Collaborators on the file (many…

    4 votes

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  6. Bring back home directory "mountpoint" on the mac

    I don't know if it's just me, or some problem with the privacy etc settings that have been a moving target with OSX lately, but after my latest reboot on a fully updated MacBook I was greeted with a popup from Box Drive saying it is now fully MacOS 12 compatible, and lo and behold, my /Users/app/Box directory is gone. I can only access Box files from the Explorer, but not the command line. I never looked into what the Box drive was exactly, a link, a mountpoint, no idea, but I miss it badly.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Blocked Files: Allow Users Not to Be Prompted Every Time They Launch

    We keep .qbw files in Box and we are aware that Drive does not support them. However, every user gets a Drive error every time they launch and it's confusing for end users.

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  8. Please do not cancel Box Sync

    My colleague uses Box Drive to do the same tasks I do with Box Sync. He has had nonstop issues because the files are not stored locally. Please do not get rid of Box Sync. I want the files to be stored locally!

    1 vote

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    0 comments  ·  Box Sync  ·  Admin →
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  9. 0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  10. Ability to customize promotion settings

    Please add a setting to not show the promotion that appears when users starts Box Drive.
    That promotion can be confusing because it forces the user to see it even if the company does not allow that feature.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. Unable to add URLs ( Internet Shortcuts) to Box Folders

    Favorite URLs ( Internet Shortcuts) are unable to drag and drop on Box folders, while the same is available for local folders ( C Drive). I find this very frustrating and limiting our ability to use BOX. Please resolve this issue urgently.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Ability to sync specific folder manually on Marking for Offline only if needed.

    Ability to sync specific folder manually for Marking for Offline only if needed.
    And, Drive should be added new icons for this.
    When PC comes online, if the latest version is available, something icons on folders indicates you can get a new update on the folder.
    it would be very helpful to notice them need to update on the folder.
    This feature would help to reduce network usage between PC and Box.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Service Accounts should be rate limited differently than user accounts

    Currently, when you use a service account to access Box API's, in order to get access to content you need to use the As-User header "impersonate" users in order to access the files that are owned by then.

    So if you are doing something like using a service account to crawl through all the files in a folder in box, you would need to use the As-User header in order to impersonate a user who owns/has access to each file while doing it.

    But there is a huge problem here is that the rate limiting is done using the As-User…

    6 votes

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  14. Big Sur - File copy

    Since updating to Big Sur when I drag a file from BOX drive to my desktop it MOVES the file, deleting it from BOX. In prior OS the file would be copied to my desktop, leaving the file on BOX as well. Please revert back to the previous behavior where dragging a file to the desktop makes a copy.

    Also, I no longer have a BOX folder on my desktop. I found this helpful as well.

    2 votes

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    0 comments  ·  Desktop  ·  Admin →
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  15. Two User accounts on same Windows 10 computer

    There should be a possibility that two users on the same windows 10 computer, each user separately logging into his/her own windows account, could each log into his/her own box account and use box drive. BoxDrive is much more convenient that to go via the browser. This seems not possible now.
    Additionally it is annoying that the the box drive shows up for login when the second user enters the windows account, and if startup of box is switched off for that user, then it is also switched off for the main user (the admin user who has made the…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. 0 votes

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    0 comments  ·  Desktop  ·  Admin →
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  17. Upon folder upload via web or Drive, if any files fail due to file/path name limit, provide a list of those files

    When a file path exceeds 255 characters, the file would in some circumstances (e.g on Windows), fail from upload. When an entire folder is moved, there is no way of knowing if or how many files may have failed to upload. This is due to OS limitation, but a Box notification or a report could at least allow a manual transfer or shortening the names of the impacted files.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  18. 1 vote

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    1 comment  ·  Desktop  ·  Admin →
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  19. ipad app zip download

    Running the Box app on the iPad, I can't find a way to download a set of files or an entire folder as a ZIP to any app or the Files app. This works great on Android, and even Google Drive handles it.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  20. Persistent Encryption, encryption on the object (file itself), instead of just the container

    Looking for the ability for persistent encryption, on the object/file itself, instead of just the container. If a user download a file and puts it on a USB thump drive or emails it to another person, the file needs to remain encrypted.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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