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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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928 results found

  1. Bring back home directory "mountpoint" on the mac

    I don't know if it's just me, or some problem with the privacy etc settings that have been a moving target with OSX lately, but after my latest reboot on a fully updated MacBook I was greeted with a popup from Box Drive saying it is now fully MacOS 12 compatible, and lo and behold, my /Users/app/Box directory is gone. I can only access Box files from the Explorer, but not the command line. I never looked into what the Box drive was exactly, a link, a mountpoint, no idea, but I miss it badly.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. 0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  3. Upon folder upload via web or Drive, if any files fail due to file/path name limit, provide a list of those files

    When a file path exceeds 255 characters, the file would in some circumstances (e.g on Windows), fail from upload. When an entire folder is moved, there is no way of knowing if or how many files may have failed to upload. This is due to OS limitation, but a Box notification or a report could at least allow a manual transfer or shortening the names of the impacted files.

    1 vote

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    0 comments  ·  Web App  ·  Admin →
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  4. 1 vote

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    1 comment  ·  Desktop  ·  Admin →
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  5. Ability to sync specific folder manually on Marking for Offline only if needed.

    Ability to sync specific folder manually for Marking for Offline only if needed.
    And, Drive should be added new icons for this.
    When PC comes online, if the latest version is available, something icons on folders indicates you can get a new update on the folder.
    it would be very helpful to notice them need to update on the folder.
    This feature would help to reduce network usage between PC and Box.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Two User accounts on same Windows 10 computer

    There should be a possibility that two users on the same windows 10 computer, each user separately logging into his/her own windows account, could each log into his/her own box account and use box drive. BoxDrive is much more convenient that to go via the browser. This seems not possible now.
    Additionally it is annoying that the the box drive shows up for login when the second user enters the windows account, and if startup of box is switched off for that user, then it is also switched off for the main user (the admin user who has made the…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Service Accounts should be rate limited differently than user accounts

    Currently, when you use a service account to access Box API's, in order to get access to content you need to use the As-User header "impersonate" users in order to access the files that are owned by then.

    So if you are doing something like using a service account to crawl through all the files in a folder in box, you would need to use the As-User header in order to impersonate a user who owns/has access to each file while doing it.

    But there is a huge problem here is that the rate limiting is done using the As-User…

    6 votes

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  8. Downloading from websites.

    There should be a direct way to download a webpage into Box. I can directly download into Google Drive but not Box. Box requires a 2-step process. First I need to download to my device and then I can upload to Box.

    1 vote

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  9. VTiger does not have an integration with Box.com

    We are planning to use VTiger, a CRM software, but realise that it does not integrate with Box.com. Are there any plans to change that? Other wise we need to switch to Google Drive or Drop box. Thanks

    1 vote

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  10. Google Workspace Add-on - Remove Collaborators

    When a customer uses the Google Workspace Add-on (either clicking the Box icon in Google Drive to move a Google document to Box OR using the Gmail integration) and that document has Collaborators who were added in Google, then Box will emails all those Collaborators invites to the new Box folder. Multiple customers have complained about this.

    For my customer, Coursera, their main content storage solution is Google. Only the Legal Team uses Box for retention. When the Legal Team moves a file from GDrive to Box, it then sends Collaboration requests to all Google Collaborators on the file (many…

    4 votes

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  11. 0 votes

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    0 comments  ·  Desktop  ·  Admin →
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  12. Unable to add URLs ( Internet Shortcuts) to Box Folders

    Favorite URLs ( Internet Shortcuts) are unable to drag and drop on Box folders, while the same is available for local folders ( C Drive). I find this very frustrating and limiting our ability to use BOX. Please resolve this issue urgently.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Persistent Encryption, encryption on the object (file itself), instead of just the container

    Looking for the ability for persistent encryption, on the object/file itself, instead of just the container. If a user download a file and puts it on a USB thump drive or emails it to another person, the file needs to remain encrypted.

    1 vote

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    0 comments  ·  Security  ·  Admin →
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  14. 0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  15. Allow Device Trust to be able to specify drives/disks to include or exclude for the 'full disk encryption' setting.

    Currently, if the setting is enabled, it applies to all disks/drives instead of allowing the ability to pick and choose drives to include.

    Our company has multiple drives, and one particular drive doesn't need to be encrypted on their end and isn't, but they aren't able to access Box because the 'full disk encryption' setting is enabled in Device Trust, and there's no way to exclude this particular disk.

    1 vote

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    not planned  ·  0 comments  ·  Security  ·  Admin →
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  16. Big Sur - File copy

    Since updating to Big Sur when I drag a file from BOX drive to my desktop it MOVES the file, deleting it from BOX. In prior OS the file would be copied to my desktop, leaving the file on BOX as well. Please revert back to the previous behavior where dragging a file to the desktop makes a copy.

    Also, I no longer have a BOX folder on my desktop. I found this helpful as well.

    2 votes

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    0 comments  ·  Desktop  ·  Admin →
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  17. Request refresh token update again

    OAuth2 refresh token update can be performed only once.
    * Because the previous refresh token becomes invalid immediately.
    However, there are unfortunate cases where a network disconnection occurs and the client is unable to obtain the refresh token.
    Therefore, we would like to change the behavior so that the refresh token update can be requested again only for a short time.
    Also, please publish the ping endpoint to a third-party that can check the communication with the Box server. (Box Drive is already using)

    2 votes

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  18. 0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  19. ipad app zip download

    Running the Box app on the iPad, I can't find a way to download a set of files or an entire folder as a ZIP to any app or the Files app. This works great on Android, and even Google Drive handles it.

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  20. Sign in with Google Across the Platform

    Sign in options are inconsistent across the Box platform. If SAML/SSO or Sign in with Google is set up with an account, it should always be accessible in any place any user attempts to authenticate. I had an account without a password created via the Sign in with Google process and this meant there was one less password floating out there for account access. In order to sign in in certain parts of box.com or in Box Drive, I am required to set a password.

    2 votes

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    0 comments  ·  Security  ·  Admin →
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