10097 results found

1. CrowdStrike's ability to filter device protection by IP address

   Box Shield allows you to protect your devices with CrowdStrike.
   Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
   Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
   Only when calling from a specific IP address should CrowdStrike policies be applied.
   There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the target by IP address.

   【In Japanese】
   ＜タイトル＞
   CrowdStrikeによるデバイス保護対象をIPアドレスで絞り込める機能の要望
   ＜本文＞
   Box ShieldではCrowdStrikeによるデバイスの保護が可能です。
   CrowdStrikeを有効化するとBox Toolsをインストールしていない端末ではログインすることができません。
   そのためLinuxなどBox Toolsがインストールできない端末が存在する場合は、CrowdStrikeによるデバイスの保護を利用することができません。
   特定のIPアドレスで発信する場合のみ、CrowdStrikeのポリシーを適用できるようにして下さい。
   管理対象外の端末に対してはポリシーを適用させたくないニーズがありますので、IPアドレスで対象を絞り込める機能を要望いたします。

   Box Shield allows you to protect your devices with CrowdStrike.
   Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
   Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
   Only when calling from a specific IP address should CrowdStrike policies be applied.
   There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the… more

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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2. More granular visibility on Metadata Cascade Policies for folders

   Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to

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   0 comments  ·  Metadata  ·  Edit…  ·  Delete…  ·  Admin →
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3. Multilingual Support in the Prompt Library

   We would like to request that the “Prompt Library” feature support multiple languages, including Japanese, and align with the language selected in Account Settings > Language.
   We are confident that this would be a highly impactful update for many users!

   「プロンプトライブラリ」機能を日本語を含む多言語に対応させ、［アカウント設定 ＞ 言語］ で選択した言語と連動させていただきたいと考えております。
   このアップデートは、多くのユーザーにとって非常に有益で大きな効果があると確信しています。

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. We would like the ability to hide the “Download Report” button in Folder Insights.

   Folder Insight reports can be output by specifying a folder of which you are the owner.
   If you are using a closed folder tenant, the owners of managed folders are only users with administrator privileges, and end users do not own folders, so even co-owners cannot output folder insight reports.
   If you actually specify a folder with permissions below that of the co-owner and output it, you will get an “Insufficient permissions to create report folder” error.
   We would like to see this feature implemented to prevent such errors and confusion.

   フォルダインサイトのレポート出力先は自身が所有者となっているフォルダを指定することで出力可能となります。
   クローズドフォルダのテナントを利用している場合、管理しているフォルダの所有者は管理者権限を持つユーザーのみとなり、
   エンドユーザーにおいては所有するフォルダがないことから共同所有者でもフォルダインサイトのレポート出力はできません。
   実際に共同所有者以下の権限を持つフォルダを指定して出力すると「Insufficient permissions to create report folder」のエラーとなります。
   このようなエラーや混乱を防ぐためにも本機能を実装してほしい。

   Folder Insight reports can be output by specifying a folder of which you are the owner.
   If you are using a closed folder tenant, the owners of managed folders are only users with administrator privileges, and end users do not own folders, so even co-owners cannot output folder insight reports.
   If you actually specify a folder with permissions below that of the co-owner and output it, you will get an “Insufficient permissions to create report folder” error.
   We would like to see this feature implemented to prevent such errors and confusion.

   フォルダインサイトのレポート出力先は自身が所有者となっているフォルダを指定することで出力可能となります。
   クローズドフォルダのテナントを利用している場合、管理しているフォルダの所有者は管理者権限を持つユーザーのみとなり、
   エンドユーザーにおいては所有するフォルダがないことから共同所有者でもフォルダインサイトのレポート出力はできません。
   実際に共同所有者以下の権限を持つフォルダを指定して出力すると「Insufficient permissions to create report… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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5. View suppression list

   I should be able to view emails on my suppression list. I appreciate the ability to remove addresses from it myself, but not being able to see which email addresses you are blocking creates situations wherein I do not know someone isn't getting mail until after they have missed at least one message.

   30 votes

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   researching  ·  4 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Box Shield: Suspicious Location Alerts - Add details about content within 'User Activities'

   As part of triage for Box Shield Suspicious Location alerts, it would be beneficial to have details added about the content which shows up in 'User Activities'.

   For example:
   - The User ID/Email of the user who owns the folder/file interacted with
   - The File/Folder ID interacted with
   - Links to the Files, or their listings within Admin Console Content Manager, when hovering over their names.

   Also, being able to export this information would be beneficial.

   5 votes

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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7. Ready-Sign Links Start & End Dates/Times

   Would it be possible to add Start & End Dates/Times for Ready-Sign Links in the Link Settings? Our HR Dept. has a few templates that are only active during certain date/time ranges during the year, and they have requested the ability to set them up so that the link automatically actives and deactivates at certain times.

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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8. Add a parameter for Box Sign API to keep existing fields when using Box sign template

   [Background]
   We'd like to use Box Sign API to create a signature request by Sign template.
   We want to use the existing template and replace the file to another file, but if we do so by Box API, the existing signature fields would disappear.
   *This happens because there are no parameter in Box Sign API corresponding to "Keep Existing Fields" at Box Web.

   [Request]
   Please add a parameter to keep existing fields for Box Sign API when using an existing Box sign template.
   *We think it's strange that what user can do in Box web is not possible with Box Sign API.

   [Background]
   We'd like to use Box Sign API to create a signature request by Sign template.
   We want to use the existing template and replace the file to another file, but if we do so by Box API, the existing signature fields would disappear.
   *This happens because there are no parameter in Box Sign API corresponding to "Keep Existing Fields" at Box Web.

   [Request]
   Please add a parameter to keep existing fields for Box Sign API when using an existing Box sign template.
   *We think it's strange that what user can do in Box web is not possible with Box… more

   9 votes

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   gathering feedback  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Improve visibility and speed of LFOs within Box

   I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

   These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and require follow-up.

   It feels like much of this pain could be avoided with improvements to how Box handles backend database updates and by providing better progress tracking and time estimates for LFOs. More transparency and predictability would make a huge difference for teams managing large-scale changes.

   Thanks for considering this feedback.

   I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

   These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. webhook metadata

    Include all the metadata key/value pairs in the webhook payload when METADATA_INSTANCE.CREATED event is triggered so clients don't have send an additional GET request to fetch the metadata values.

    4 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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11. Request for Improvement of the slider for grid view image size

    Currently, we can adjust the image size in grid view by moving the slider left and right. However, even when selecting the minimum size, the images still remain large.
    We can make images smaller by changing the browser's zoom level, but this also makes text smaller, and subsequent screens remain small as well, which is inconvenient.
    Rather than relying on browser zoom, we need to enhance Box's slider functionality.

    In Japanese：
    グリッドビュー画像サイズのスライダーの改善要望

    現在、スライダーを左右に動かすことでグリッドビューの画像サイズを調整できます。しかし、最小サイズを選択しても画像は大きいままです。
    ブラウザの拡大率を変更することで画像を小さくできますが、これにより文字も小さくなり、その後の画面も小さいままになるため不便です。
    ブラウザの拡大率に頼るのではなく、Boxのスライダー機能を強化する必要があります。

    3 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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12. Disable all notifications for an integration/custom app

    Rather than having to disable notifications by passing the specific header, we would like to disable notifications for an application completely by using a toggle or application scope.

    2 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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13. Add Content-Disposition to Access-Control-Expose-Headers

    The Download endpoint returns a content-disposition header with file name however Content-Disposition is not part of the Access-Control-Expose-Headers, therefore the file name cannot be derived by frontend javascript applications.

    Adding Content-Disposition to Access-Control-Expose-Headers will allow frontend applications to access the file name of the content.

    •  

    2 votes

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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14. Allow Device Trust full disk encryption to specify software encryption (ie. FileVault)

    Presently, when creating a Device Trust Policy that requires full disk encryption for Mac, there is no option to require FileVault as an additional requirement for full disk encryption. As a result, existing hardware encryption using Apple Silicon or a T2 chip satisfies the encryption requirement. It would be helpful to add this functionality so we can enforce FileVault as part of our device trust requirements.

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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15. API Endpoint to Customize Collaboration Invitation Email

    Currently, when sending collaboration invites via the API you are unable to customize the message. For collaborators that do not have a Box account, it leads to the invitation message showing:

    "" - FirstName Last Name

    This is unprofessional and often confusing to the individuals receiving the invitation.

    1 vote

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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16. Allow users without admin or co-admin permissions to output folder and file reports

    Since folder and file organization (data movement, migration, etc.) is something that each user must do by themselves, users can organize their files at their own convenience.
    It would be a hassle for both parties if the administrator had to output the list each time.
    Therefore, We would like each user to be able to output a report of folders and files so that they can organize their files at their own convenience.

    [日本語訳]
    フォルダやファイル整理（データ移動・移行等）は各ユーザが自身が実施するものであるため、ユーザーがファイル整理をしたいタイミングで
    都度管理者が一覧を出力するのはお互いの手間がかかります。
    そのため、ユーザーが好きなタイミングでファイル整理ができるように各ユーザーにてフォルダとファイルのレポートが出力できるようにしてほしいです。

    5 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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17. Add native file support for .sas file type

    please add support for .sas file types. SAS files cannot be previewed, cannot be content searched, and they do not show in the Search results at all due to being an unsupported file type. We have thousands of .sas files stored in Box; being able to locate them via the Box Search tool would remove a pain point for many of our staff.

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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18. Please make it so Box AI can compare the pixel differences between images.

    We use Adobe Workfront to help tell any slight pixel differences between two seemingly identical images.

    Please make it so Box AI can compare the pixel differences between images so that we can more easily standardize on Box.

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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19. Add further columns to Shared Links report

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report output and SHARED LINKS Report output (and USER ACTIVITY Report output) are merged to identify the Item owner login ID, the creator email address, creator ID (the ID of the user who last created the link)

    Currently the SHARED LINKS Report has the following columns:
    Item owner login
    Item ID
    Item name
    Path
    Shared item type
    Shared link status
    Shared Link Derived Status
    Shared link URL
    Custom URL
    Password set
    Created date
    Expiry
    Permissions

    To AVOID the necessity of running the USER ACTIVITY Report and BOX USERS Report, and AVOID the time-consuming task of vlookups and editing to merge the three reports, it is requested that the Shared Links Report has the following THREE additional columns:

    -Item owner login ID (the ID of the box account in which the link resides)
    -Creator email address (the email address of the LAST user to create the shared link)
    -Creator ID (the ID of the user who created the shared link most recently

    By doing so, not only can CLI Command line be used to edit/remove shared links (requires itemid, itemtype and as-user (item owner login ID), but also mailmerge to users who created the shared links can be created, together with personalised spreadsheets for each user

    In order to prepare a csv file to bulk update existing shared links, it is necessary to
    A) run TWO reports - a BOX USERS Report (CLI command), and a SHARED LINKS Report

    If however, you wish to provide a list of shared links to each Box user who created the link(s), then a THIRD report is needed, a USER ACTIVITY Report (for max years, Items Shared action). This report needs to be filtered to show only the latest date/user that created the link (NB a shared link may be created more than once)

    B) then the BOX USERS Report… more

    4 votes

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    1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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20. Do not display add-ins that are hidden in the Microsoft tenant settings

    Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
    If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
    We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office Online.

    In Japanese：
    Microsoft365管理センターにてアドイン追加ボタンを非表示に設定しているが、BoxでOffice Onlineを開くと設定が反映されずアドインが追加できてしまいます。
    管理者側で把握していないアドイン機能をユーザーが追加することで、不具合やセキュリティ上の問題が発生した場合に対応できない可能性があります。
    Microsoft365管理センターの設定内容をBoxに反映させるか、Box側でOffice Onlineのアドイン追加ボタンを非表示にする設定の追加を要望します。

    Although we have set the Add-ins button to be hidden in the Microsoft 365 admin center, this setting is not reflected when opening Office Online via Box, and users are still able to add add-ins.
    If users add add-ins that administrators are not aware of, there is a possibility that we may not be able to respond to any issues or security problems that may arise as a result.
    We request either that the settings in the Microsoft 365 admin center be applied to Box, or that Box provide an option to hide the Add-ins button in Office Online.

    In… more

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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