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4165 results found

  1. Change primary email address but not login user

    We are a large University with affiliate organizations leveraging our Box service. These affiliate organizations do not use the University primary email address domain.
    Specifically for BoxSign, we would like be able to change some users' primary email address to their linked email address WITHOUT changing their email address used for login into Box (because they have to use SSO and 2FA).

    Would you be able to implement a fix or workaround for this scenario? Thank you.

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  2. Box Sign - ability to disable in-person role

    Currently, malicious user will easily be able to impersonate the recipient. To prevent fraud, disabling in-person role is necessary.

    6 votes

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    2 comments  ·  Box Sign  ·  Admin →
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  3. Store all generated Box Reports into a Single Shared Folder for the Enterprise

    Need a common folder in the enterprise to store reports generated by box by admins and various co-admins. This will reduce the load on the box platform as well as it will significantly reduce duplicate runs. One such way to do this would be Instead of creating new "Box Reports" folder under every user who runs the report enhance the report generation feature to module to look for a folder name "Box Reports" and if exists then upload the reports there. Alternatively make a it an enterprise setting where admin can pre-designate a folder where all generated reports will be…

    10 votes

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  4. Notify user when moving a folder breaks collaborator permissions

    When moving a folder that has inherited permissions from a higher folder, the webapp should recognize that it will lose those collaborations. It would also be great if it then asked the user if it is ok, if they would like to cancel the move, or if they would like to invite the collaborators on the folder in its new location.

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  5. Prompt for Metadata in Workflow

    It would be good to allow users to be prompted for the metadata values when the workflow triggers, instead of requiring the user to prefill them in the workflow template. A simple pop-up box with the field name and value input would suffice. Much like the existing prompt in the workflow, but automatically displayed based on the trigger.

    1 vote

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    0 comments  ·  Workflow  ·  Admin →
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  6. Localize the name of "Classification" metadata template to user's language

    User cannot name of "Classification" metadata template which is automatically created when the user create Classification policy. At least it should localize to Box admin's language (ex "分類" in Japanese)

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  7. Custom link URL sensitive content warning is misplaced

    Under the checkbox to set a custom URL there is this warning: "Custom URLs should not be used when sharing sensitive content."

    Custom URLs are not the problem! Anyone who guesses a custom URL and is thereby able to access it already had permissions needed to access it.

    The warning should be "'Anyone with the link' should not be used when sharing sensitive content" and it should be in the prior popup.

    Meanwhile, when a user has created a restricted link and then comes here to make a custom URL, the existing warning creates needless Fear, Uncertainty, and Doubt in…

    2 votes

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    0 comments  ·  Web App  ·  Admin →
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  8. Ability to Annotate / Markup Files (documents, images, etc.)

    Users can currently comment on files, and this request is to extend that functionality to allow users to add annotations to specific locations within a document or file.

    Specific types of annotations to support:
    — Drawing (e.g., circles, arrows, freehand, etc.)
    — Point
    — Highlight

    52 votes

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    12 comments  ·  Web App  ·  Admin →
  9. Bulk assign metadata attributes to multiple folders/files at one time

    We were a previous heavy user of tags and our users enjoyed the ability to assign tags to multiple files at once in the old UI.

    Because they have tens of thousands of users deployed, they often have the same attribute needed to be assigned to many files.

    7 votes

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    0 comments  ·  Metadata  ·  Admin →
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    While we recognize the importance of this feature, it is not something we plan to introduce in the near term. We will certainly keep this in mind for future roadmap inclusion and we will keep the status of this request updated to accurately reflect our current position.

  10. I would like to be able to customzie the content preview window side bar

    Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great

    46 votes

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    researching  ·  4 comments  ·  Preview  ·  Admin →
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  11. Allow ownership of Relay workflow to groups

    A customer has high turnover of admins for Relay workflows and requested an option where instead of transferring Relay to a new user or a service account that it be owned by a group for less overheard when an admin or owner of the Relay workflow leaves the company.

    8 votes

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    1 comment  ·  Workflow  ·  Admin →
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  12. Ability to send Shield alerts to a Pager Duty email address for email integration.

    It looks like I'm only able to notify users who are Shield co-admins whenever an alert is created. I would like to send alerts to a Pager Duty email address for email integration.

    I would like to avoid creating a separate user for the purposes forwarding emails to pager duty. I would also like to avoid creating a forwarding rule on my own inbox.

    Is it possible to send Shield alert notifications directly to non-user email addresses? If not, is this something the Box team is working on or can consider implementing?

    8 votes

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    3 comments  ·  Shield  ·  Admin →
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  13. External 2FA - use email instead of SMS

    2FA for external users - have the option to have the second factor email instead of text. Or give the option for either text or email.

    46 votes

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    13 comments  ·  Security  ·  Admin →
  14. Shield Malware Threat Detection False Positives on Excel Documents with Macros

    Multiplan (160k ARR) turned on Malware Deep Scan and was getting 3-5 false positives per day because users across multiple departments often work on Excel Documents with Macros. Due to their process, users need to upload new versions of these Excel documents daily (they cannot use Version Control to handle this). So the IT team is being pinged every time a new version is added. This has been so overwhelming that the IT team has turned off Malware Detection. They will enable again if Macros are not accidentally flagged as potentially malicious.

    42 votes

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    2 comments  ·  Shield  ·  Admin →
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    False positives detections are a possibility with any malware detection tool. At Box, we want to make sure our customers have controls to manage alerts that are generated and stop any unnecessary noise. We have some additional detection filters for our malware detection rule on the proposed roadmap for this year.

  15. Update user endpoint to allow admins to retrieve a list of all unconfirmed users

    Currently, admins cannot retrieve a list of all users whose primary email addresses are not confirmed. Admins may get confused if they try to edit a user whose primary address is not yet confirmed, as this currently triggers a permissions/403 error.

    0 votes

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  16. Ability to invite external unmanaged users into Box Apps

    We are requesting a new feature that allows external (unmanaged) users to be invited into Box Apps.

    Use Case Example:
    A law firm wants to share categorized legal documents with their clients through Box. Currently, Box Apps enable internal users to view and manage files with rich metadata, making it easy to organize and automate workflows. However, clients cannot access these metadata views directly. Customers should have the ability to view this structure and even work with it to launch automations and processes, as well as search their documents more easily.

    11 votes

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  17. Allow users to know whether a file has been updated via Box Drive.

    Add notifications on file updates within Box Drive. If a file is currently updated, we need to view notifications in the web browser as Box Drive does not show this.

    17 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Admin →
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  18. Set default file view and sort options by folder (and all sub folders for that folder)

    Ideally, let an owner or editor of a folder set the default view (list or grid) and sort order of the files.

    The system default appears to be by date the file was updated which is rarely (if ever) what our users want.

    Re: view options: For photos especially, the list view is rarely the preferred view.

    Additionally, with the grid view, allow the size of the image also be set as a default.

    This may not be an admin console enhancement. I think it needs to be a under More when you’re looking a a folder.

    57 votes

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  19. 3 votes

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    delivered  ·  0 comments  ·  Admin Console  ·  Admin →
  20. Be able to change the position and size of signature/stamp by signers or sender

    I would like to be able to change the position and size of items pre-set at the time of Box Sign request by the user who requested the sign.

    When a signature is made using a stamp in its current state, when the completed data is checked, the signature is leaning to the left and cannot be signed in the correct position.
    We would like the user who signs to be able to adjust the position.

    Box Signのリクエスト時に事前設定した項目の位置と大きさをサイン依頼されたユーザが変更できるようにしてほしい。
     
    現行の状態でスタンプを利用して署名した場合に、完成したデータを確認すると左寄りになってしまい正確な位置にサインができないため
    サインをするユーザー側で位置を調整出来るようにして欲しいです。

    11 votes

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    0 comments  ·  Box Sign  ·  Admin →
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