9985 results found

1. Integrated Chat Functionality (Native to Box)

   Our audience is mostly external partners, all who use disparate communication platforms like Slack, Teams, Google Chat, Zoom, etc. Integrating a single third-party chat option into our Box Hubs environment risks alienating some of our external partners who are unable to use that specific platform due to their organization’s IT guidelines. It would be beneficial to have a native, lightweight and persistent chat area within our Box Hubs environment (maybe as a side panel similar to Box AI) that would allow users to communicate immediately about content and projects and ask questions without having to leave the Box environment.

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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2. counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub

   "Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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3. Batch Send Bulk Actions in Box Sign

   After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.

   Could you please add below features in batch send?

   1. Edit or cancel the entire batch in one go
   2. Send reminders to all recipients included in the batch simultaneously?
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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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4. Want to Restore Data Within a Specified Period

   Content: The current Box feature does not have the capability to restore data within a specified period.
   　　　　While you can check the deletion date within the trash, it takes time to verify if a large amount of content has been deleted, making immediate response difficult.
   　　　　※In the case of "Restore All," all content will be restored, which may cause locking by LFO and impact operations.
   　　　　For example, we hope for the implementation of a feature that restores content deleted within a specified period in the trash.

   (日本語)
   件名：指定した期間内のデータ復元を行いたい
   内容：現在のBox機能では指定した期間内のデータを復元できるような機能はありません。
   　　　ごみ箱内で削除された日付を確認できますが、大量のコンテンツを削除した場合に、確認に時間がかかり、即時対応が難しいです。
   　　　※「すべての復元」では全てのコンテンツが復元されるため、LFOによるロックがかかる可能性があり、業務に影響があります。
   　　　例えば、ごみ箱内で指定した期間内に削除されたコンテンツを復元するような機能実装を希望します。

   5 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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5. Enable Box AI to Analyze and Generate Insights from Comments in Activity Feed

   Many users rely heavily on Box comments for collaboration and knowledge sharing. It would be extremely valuable if Box AI could process comments—summarize discussions, extract insights, and generate relevant content based on comment threads. Other chat platforms now leverage generative AI to distill conversation history, provide summaries, and surface actionable insights, all of which greatly enhance productivity.

   I would love to see Box AI extend its capabilities to include comment threads in the Activity feed, allowing users to gain more value from collaborative discussions directly within Box. Thank you for considering this enhancement!

   9 votes

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   under consideration  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Right click on a piece of information displayed on an Apps view in order to be able to copy it directly

   It would be extremely helpful to be able to right click and copy information directly from a Box Apps grid view.

   This will help us to easily paste into an external system and also into the Box search app we have created to look for the actual documents being requested.

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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7. Color annotations available when Offline on Mobile

   For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
   - be able to view the document offline INCLUDING all the annotations that existed on it.
   
   - be able to create more annotations on the document WHILE offline
   - those annotations merged back to the online version when the device comes back online.

   Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access a document (during their shift hours whether internet is availble or not) and all its annotations (notes and comments) from the previous engineer's shift. They also need to make their observations and comments on the document (even if offline), return to their office where the document annotations synch to the online version, for the next shift worker to take over and resume their work.

   For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
   - be able to view the document offline INCLUDING all the annotations that existed on it.
   
   - be able to create more annotations on the document WHILE offline
   - those annotations merged back to the online version when the device comes back online.

   Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access… more

   25 votes

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   under consideration  ·  3 comments  ·  Mobile  ·  Delete…  ·  Admin →
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8. The maximum number of Platform apps that can be registered should be increased.

   Currently, the maximum number of approved Platform apps is limited to 100.
   If we create an app for each affiliated company within the tenant, 100 is not sufficient.
   We would like the maximum number of Platform apps that can be registered to be significantly increased.

   (In Japanese)
   現在、アプリの登録上限は100件までですが、テナント配下で組織ごとにアプリを作った場合、足りなくなる可能性があります。
   登録できるPlatformアプリの数をもっと増やしてほしい

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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9. Export Relay Workflows as a JSON file, and use JSON file for updating workflows

   Some customers have a large number of Relay Workflows that can be cumbersome to edit or update if changes to internal processes are made that affect a large number of flows. Having the option to download the JSON and edit that file, then reupload the JSON can allow them an easier way to make changes to existing workflows with bulk edits.

   2 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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10. Feature that allows sending emails only to specific collaborator

    We are inviting multiple users from different departments to specific folders.
    In our operations, we wish to notify specific users within the department about a regulation revision. However, the current system only allows sending notifications to all collaborators, making it impossible to target only specific users.
    We request the implementation of this feature to enhance convenience.

    所属先が異なる複数のユーザーを特定のフォルダに招待してます。
    業務の中で、一部の事業部内のユーザー向けに規定改定を周知したいと考えていますが、現時点でコラボレータ全員に送信する機能のみとなり、一部のユーザーのみに絞ることができません。
    利便性向上のため本機能の実現を希望します。

    2 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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11. workflow

    Hi, I was wondering if we could revert the workflow for sharing folders with other users. There was a recent UI/UX update that changed my Box such that when I share a folder with someone, it doesn't auto-populate my cursor in the "Invite People" field, and after typing the name of the person I'd like to share it with, pressing enter or tab does not select the person. The old Box used to highlight the first person that matched what you typed. Once the person is added, I also have to click "Send" manually instead of being able to press enter right away.

    It was very smooth when I was able to click "share," immediately type the name of my desired collaborator, press enter or tab to immediately populate the field with that person's email address, and press enter again to select "Send." Now, I have to either click the "add names or email addresses" field directly or press tab before I'm able to begin typing. This is a small but noticeable change that has slowed down my workflow when sharing folders with collaborators each day.

    Hi, I was wondering if we could revert the workflow for sharing folders with other users. There was a recent UI/UX update that changed my Box such that when I share a folder with someone, it doesn't auto-populate my cursor in the "Invite People" field, and after typing the name of the person I'd like to share it with, pressing enter or tab does not select the person. The old Box used to highlight the first person that matched what you typed. Once the person is added, I also have to click "Send" manually instead of being able to press… more

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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12. File Request ID: Enhance File Request API Visibility, Documentation, and Reporting Capabilities

    Summary:
    Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.

    Problem Details:

    Missing File Request ID Access
    The File Request ID is not exposed in the UI.
    The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
    This blocks automation, integration workflows, and troubleshooting.
    Incomplete API Documentation
    The File Request API endpoints lack clear, end-to-end guidance.
    Missing examples for common workflows such as:
    Creating, retrieving, and managing File Requests at scale
    Mapping File Request objects to folders and users
    No clear explanation of how to reliably obtain identifiers needed for API operations.
    Limited Reporting and Visibility
    No native dashboard or reporting tool for File Requests.
    No ability to export File Request data for audit or governance purposes.

    Requested Enhancements:

    Expose File Request ID
    Display File Request ID in the Admin Console and UI.
    Ensure File Request ID is consistently returned across all relevant API endpoints.
    Improve API Documentation
    Provide complete, structured documentation with:
    Clear endpoint mapping
    Required vs optional fields
    End-to-end examples for real-world use cases
    Include guidance for bulk operations and enterprise-scale management.
    File Request Dashboard and Export
    Introduce a File Request dashboard in the Admin Console.
    Add CSV export capability with the following fields:
    File Request ID
    Folder ID
    Creator ID
    Date Created
    Status
    Visibility
    Folder Name
    Folder Path
    URL ID

    Business Impact:

    Enables automation and integration with external systems
    Improves governance, audit readiness, and compliance tracking
    Reduces support overhead caused by lack of visibility and unclear documentation
    Aligns File Requests with enterprise reporting standards already available for other Box features

    Use Case:

    Enterprise admins need to track and manage hundreds of File Requests across departments. Without IDs, reporting, and clear API guidance, it is not possible to build reliable workflows, enforce governance, or perform audits efficiently.

    Summary:
    Current limitations around File Requests create gaps for administration, automation, and reporting. There is no reliable way to retrieve a File Request ID from the UI or API, documentation is incomplete, and reporting capabilities are insufficient for enterprise use cases.

    Problem Details:

    Missing File Request ID Access
    The File Request ID is not exposed in the UI.
    The API does not provide a clear or consistent way to retrieve the File Request ID for existing requests.
    This blocks automation, integration workflows, and troubleshooting.
    Incomplete API Documentation
    The File Request API endpoints lack clear, end-to-end guidance.
    Missing examples for common… more

    1 vote

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    0 comments  ·  Web App  ·  Edit…  ·  Delete…  ·  Admin →
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13. Add repeatable sections to forms

    Would be great to see repeatable sections in the forms.

    So for example you have a set of fields related to some entity, and the user can add multiple entries of this entity by hitting to add additional sections with the same fields in it.

    13 votes

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    on roadmap  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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14. Issues with Filename Corruption and Large File Download Failures on Box

    I am reaching out regarding two issues I am experiencing when using Box.
    1. Filename corruption when downloading files on Windows
    Files uploaded to Box from macOS are showing corrupted or unreadable filenames when I download them on a Windows PC. The file contents themselves are fine, but the filenames become garbled, making it difficult to identify or manage them.
    This appears to be related to differences in filename encoding between macOS and Windows during the upload/download process.
    2. Large files cannot be downloaded
    Additionally, I am unable to download large files stored in Box.
    When attempting to download files of significant size, the download either fails to start, freezes midway, or results in an error. I have confirmed that my network connection is stable and that there are no local storage issues on my device.
    Could you please help investigate these problems or provide guidance on how to resolve them? I would appreciate any information regarding potential limitations, encoding behaviors, or recommended methods for handling large file downloads.
    Thank you for your support.

    I am reaching out regarding two issues I am experiencing when using Box.
    1. Filename corruption when downloading files on Windows
    Files uploaded to Box from macOS are showing corrupted or unreadable filenames when I download them on a Windows PC. The file contents themselves are fine, but the filenames become garbled, making it difficult to identify or manage them.
    This appears to be related to differences in filename encoding between macOS and Windows during the upload/download process.
    2. Large files cannot be downloaded
    Additionally, I am unable to download large files stored in Box.
    When attempting to download files… more

    1 vote

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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15. Metadata analytics and reporting

    Incorporating custom metadata fields, tags, and properties into analysis would provide much richer context and more accurate insights

    2 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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16. Box Extract needs to be limited to run against x number of pages, not all pages.

    Box Extract needs to be limited to run against x number of pages, not all pages. Customers often want to just use box extract to load documents and skip the indexing. These documents can be large, 100 pages, 500 pages, etc, but the indexing information may be only on the first 3 pages that is required. This request is to incorporate a way to limit how many pages box extract runs against per folder, or per metadata set, per Extract Agent. The key is when I upload a 1000 page document, I don't want that to eat up 1000 AI units, or 3000 AI units depending, when I need it to use less than 3-9 ai units.

    Box Extract needs to be limited to run against x number of pages, not all pages. Customers often want to just use box extract to load documents and skip the indexing. These documents can be large, 100 pages, 500 pages, etc, but the indexing information may be only on the first 3 pages that is required. This request is to incorporate a way to limit how many pages box extract runs against per folder, or per metadata set, per Extract Agent. The key is when I upload a 1000 page document, I don't want that to eat up 1000 AI… more

    3 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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17. Disable the option to open files in local apps, force online apps

    My customers would like the option to disable opening files to edit in local applications, they want to force their users to open documents in online applications such as word online.

    1 vote

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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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18. Retention Only Co Admin permission

    Add a "Retention Only" co admin permission for retention policies and legal holds, so retention teams doesn't have access to legal holds teams

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. Searching for Folders and Moving files

    Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.

    I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into one of the folders, it does not pop up in my search. If I go to the main folder, 30 INVOICES PAID, I can ony see the first 20 or so folders. I wait for the other folders to load and they never do. So essentially I cannot move the file to where it needs to go.

    Ever since the platform updated, it has become very difficult to move a file to a new folder by searching the folder name. I can search for the exact name of the folder and get a whole bunch of other files that aren't even close matches to the folder name. Before the changes we had no problem finding the correct folder.

    I am primarily talking about our 30 INVOICES PAID folder. This folder probably contains several hundred folders for each of the vendors that we use, with additional folders for each year. If I want to move an invoice into… more

    1 vote

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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20. Box Hubs Inherited Permissions

    The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.

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    111 votes

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    5 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is on our roadmap.