Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

581 results found

  1. Allow Custom Terms of Service feature on specific folders/files

    Currently, this feature is only allowed at the account level, but if an enterprise account serves multiple internal and external user groups that may require different ToS, the feature becomes useless. Please consider a simple feature to allow custom ToS for specific folders or files. Thanks!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Flag mutliple folders for Offline User

    Currently, in order to mark a folder/file for offline, you have to do it individually. It would be nice to have the ability to drag select folders/file and have the context menu provide the option to mark grouped items as available, as you might with any other native Windows function.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to Make Specific Folders Persistent in Box Drive

    In order for some of our CADD standards to work properly we have our users marking a specific folder for offline use. It would be nice if there was an admin setting to mark specific folders to be precached or persistent in Box Drive for specific users or groups.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Box for Schools - address school related use cases

    Creating a Box for School kind of offering to address certain specific use cases for School could open up new market and get kids to get familiar with Box before they enter active life.
    Different use cases should be easy to support such class assignment, class user groups, GSuite integration to enable access to GSheet capabilities...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. More customization of Box for Teams V2 Usage

    We were wondering if we could partially turn on Box for Teams V2. Specifically, we want to turn off the option to create the "Box Files" tab but leave on the options to share Box content directly in groups chats or channel posts. The fact that it's set up as an all-or-nothing feature for now is holding us back from using it at all.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Expose Box's "Notification Email" field to SAML provisioning and syncing

    The "Notification Email" functionality in Box is very helpful for @mentions, file sharing invites and other user notificaitons that need to go to an email address other than the email address used to sign into Box. This can be the necessary when a company has subsidiaries on a common directory infrastructure, but one or more subsidiaries is still maintain the old email identities for day to day work. There are likely other reasons to use this field.

    Email: john.doe@mothership.com (Used to sign in.)
    Notification email: jdoe@subsidary.com (The correct email address for user notifications.)

    Box's SAML integration allows an…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Detailed List of Managed Users in Tenant

    We would like the option to view a detailed list of managed users in tenant that has all the information of the following that is provided in the Admin Console's Users & Groups":

    1. User Account Details
    2. User Access Permission

    In the case of a large enterprise with many users registered,
    this would greatly help check and sort through each user's permissions conveniently without having to click each user's profile.

    (Currently, neither "List enterprise users" API nor "User Details" report provide for this use case.)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Allow non-admin users to call 'Get Enterprise Users API'.

    I want to develop a program that provides an auto-completion feature that displays the names of enterprise users.

    However, the current "Get Enterprise Users API" could only be called by co-admins.
    I also want to be able to call from other than co-admin.

    By the way, "Get Groups API" could be called from other than co-admins by providing the filter.
    I think there is a contradiction in this specification.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Improve Sharing Sidebar UI

    In the Sharing Sidebar, how about moving "Shared Link" and "File Request" to the top and then using all that sidebar real estate down the right side to allow a longer list of permissions to be seen without having to click into the Collaborators menu? Will make reviewing/managing permissions by folder more efficient. Alternatively, instead of "+10 People, + 2 Groups," why not describe that menu: "Full Collaborator List" or something like that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Increase collaboration invitation limit for Hubs beyond 500

    Hubs owners/coowners can only invite 500 individual collaborators to a Hub. This poses a challenge for customers who have restrictive external collaboration settings that prevent the creation of public shared links, and need to provide access to external users via invitations to collaborate on files/folders. This limit needs to be increased (or eliminated) to support large enterprises with more restrictive security settings. Leveraging Groups is not a good alternative for users who primarily intend to use Hubs for external collaboration.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ability to provision user zone through IDP

    Currently we have a number of different zones that we have for our users. When users come into the company we have to manually update those zones to ensure that data resides in their countries. We would like to provision this with our IDP so that when a user comes onboard, we can send the zone along with the task to create the user and remove the manual task. We currently add to groups and set a number of other things but zone is not one that is available.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Usage stats per region of the world (Global stats)

    We have global offices / teams dispersed globally. Admin teams currently have no way to monitor Box usage broken down by these teams (workaround suggestion is to create groups by office, but lots of admin overhead).

    Suggestion is to use localization settings, IP address, or Box regional setting and categorize by country or region (Europe, APAC, LATAM, NATAM, etc.) to allow admins to report on usage stats by global region. (heat map of the world, etc.) Current reports with an additional column/filter.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. I want the folder selection screen to be sorted by name.

    [Administration Console] > [Users and Groups] > [Select any managed user] >
    When you press [Select Folder] in the [Folder Collaboration] item
    The folders are not sorted by name, making it difficult to find. I would like to be able to sort or sort by name.

    [管理コンソール]>[ユーザーとグループ]>[任意の管理対象ユーザーを選択]>
    [フォルダコラボレーション]の項目にて[フォルダを選択]を押下した際の
    フォルダの並びが名前順でないため、探しにくい。名前順にするか、並び替えできるようにしてほしい。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Enable Advanced Boolean Search Filters When Exporting Legal Hold Content

    While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

    Proposed Enhancement:
    Integrate Boolean search operators into the Legal Hold export interface.

    Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

    Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

    Display matching results with…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. We would like to search by the entered email address from the selected user in the drop-down list.

    Recently, a new feature has been added to the Admin Console, allowing users to filter by selecting 'External Users' and 'Unmanaged Users' from the drop-down list in the 'Users & Groups' tab. This is a fantastic improvement.

    We would like to request the following three additional enhancements:

    1) When 'External Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'External Users'.

    2) When 'Unmanaged Users' is selected from the drop-down list, it should be possible to search by email address in…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    existing feature  ·  0 comments  ·  Mobile  ·  Admin →
  18. Using Box with FTPS and MFA

    We would like to use automated scripts to upload files to Box using FTPS. We would also like MFA enabled for our internal users. Box has advised that:
    1. They do not provide service accounts to facilitate this
    2. They do not allow per-user control over MFA settings
    3. The process to login when MFA is enabled is manual and cannot be automated.
    4. FTPS only works with SMS MFA

    We would like the following product enhancements:
    1. Automated MFA Support: The ability for automated scripts to interact with MFA, perhaps through a secure token-based system or service account that…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Extend the Collaborations Endpoint to Support "Accepted" Status Filter

    Proposed Improvement:
    Extend the Box API Collaborations Endpoint to Support "Accepted" Status Filter

    Current Endpoint Description:
    The current Box API endpoint for retrieving collaborations (GET /collaborations) supports filtering by collaboration status, but it is limited to the status=pending parameter. This allows users to retrieve only pending collaboration invitations for files and folders. The endpoint is documented at:
    https://developer.box.com/reference/get-collaborations/#param-status

    Proposed Enhancement:
    Extend the GET /collaborations endpoint to include support for the status=accepted filter, enabling developers to retrieve all active (accepted) collaborations on files and folders owned by a specific Box user. This enhancement would improve the ability to manage and audit…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Symlinks in Box to Solve Core Content Organizational Problems.

    Box needs symlink support to solve this fairly standard problem that likely happens in every company.

    Let's say you manage a team, and you have a team folder and a team structure for how you like to organize and store your files. Inside of that folder are meeting notes, projects, architecture documents, demo recordings, Hiring/Interview Documents and more.

    The problem is, eventually the...

    • HR team grows and wants to standardize on everyone's interview documents, hiring panels, and more, so they tell you where to put these sorts of files.
    • Architecture team grows, and they now want all architecture-related files and…
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base