4063 results found

1. Create a Task to provide a notification

   Create a Task to provide a notification to a user. For example if a document has been moved, this Task would create a notification to Bob that the file has been moved. He shouldn't have to do anything with this or approve or complete it, just be notified.

   25 votes

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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   not planned  ·  AdminJamie Keane (Sr. Director, Product Management, Box) responded

   Thank you for the feedback. We do not currently have plans to add a “no action required” task type to our Tasks feature. That said, please continue to add use cases here, as we may consider in a future planning cycle.

2. Allow Marking Folders as "Move Locked" To Prevent Users From Moving Certain Folders Regardless Of Permissions

   Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

   We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another. This happens constantly in Box Drive.

   The idea would be that an admin can mark a folder as Move Locked, and the folder would be identified with an icon letting users know that it's move locked. The only way to move it would be for an admin to unlock it first.

   Our admins are constantly dealing with users who accidentally drag and drop folders into other folders. This can have a big impact across our org, especially when a high level folder that's shared across the company is moved. Here's a common use case:

   We have a top level Projects folder. That folder contains a subfolder for every organization we do business with. Those Organization folders then contain subfolders for individual projects. We'd like to be able to mark the Organization level folders as Move Locked so that our users don't accidentally move folders from one Organization into another.… more

   49 votes

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   11 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAkshay Ravi (Admin, Box) responded

   Thank you for the suggestion. Box currently offers the ability to lock folders using the folder lock API - https://developer.box.com/reference/post-folder-locks/

   We do not have a feature on our roadmap to expose this functionality from Box Drive. We will place this in our backlog as we continue evaluating ideas to improve Box Drive.

   Please keep the feedback & use cases coming to help us prioritize this in the future!

3. Retrieve logs of users who uploaded files via the file request link

   The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.

   For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email address could also be displayed in the “details” field of the User Activity Report. This would allow administrators to keep logs of who uploaded files and make the feature much more useful.

   --
   ファイルリクエストリンクはBoxアカウントを持たないユーザーがファイルをBoxにアップロードできる優れた機能ですが、一方でファイルをアップロードした人の情報がログに記録されず、監査とコンプライアンスの観点から重大な問題となります。

   例えば、ユーザーがアップロード時にメールアドレスを入力項目に記入した場合、その情報がユーザーアクティビティレポートの「詳細」欄にも表示されれば非常に有益です。

   The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.

   For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that… more

   12 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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4. Ability to rename favorites file/folder from sidebar

   The customer would like an ability to rename favorites file/folder from sidebar.
   It’s so convenient for user. he’d like such as bookmark bar of browser.

   17 votes

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   6 comments  ·  Web App  ·  Delete…  ·  Admin →
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5. Custom Watermarking

   User would like the ability to increase the size of the watermarks, as well as the frequency that it shows up on the documents

   16 votes

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
   delivered  ·  AdminMichail Lapidus (Product Manager, Box) responded

   Great news — the feature has been successfully delivered for all supported file types!

6. Admin Console - Offer ability to click the folders that the External User is collaborating on in order to be directed to them

   Admin Console --> Users and Groups --> External Users --> Offer ability to click the folders that the External User is collaborating on in order to be directed to them.

   2 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Unified/Global 'All Trash' View

   In larger companies, Content Manager's organization of trash (by Owner) and searching through Usage Logs are both overly cumbersome when looking for a file that a user has 'lost' (aka that's been deleted).

   To ease this pain, please build a unified/consolidated/global 'All Trash' view added somewhere in the Admin Console -- likely in Content Manager.

   From that view, an admin would be able to see:
   1. File/folder name
   2. Date deleted
   3. Owner
   4. Deleted by (user)
   5. Option to permanently delete or restore

   18 votes

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   1 comment  ·  Governance  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Product Director, or Executive, Box) responded

   This is not planned at this time.

8. File Upload Notification - Ability to set alerts to a specific managed user per folder

   File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.

   We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s to receive alerts just for that folder, when files have been received.

   Our issue is I created and own the folder, I share the link with the client. Myself, the sales person and accountant are waiting for uploads but there is not way to alert them on that specific folder. You could have a selection in each users notifications to turn on file request alerts. Then any file request alert activated by a file owner to that managed user would push to them with the sub-folder name: Uploads from Dr Joe - file received!

   Right now I can't even find a report I can run for file requests uploads received. I can run a search and find the folders but then its a guessing game of which of our 300 clients uploaded files that day. Please team box - create an alert feature or at least a report to track all received files! Love file request, just need to be able to manage it otherwise our clients are having to do work to tell us they sent files or wonder why we didn't respond.

   File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.

   We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed … more

   2 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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9. Request for improvement of mail upload function

   I found a problem with the current mail upload function, so I would like Box to improve it.

   [Request (1): Adding Management Console and Folder Settings]
   Users with Editor permission can change the settings of the folder's mail upload function.
   However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

   [Request (2) Timing for saving the settings of the mail upload function]
   If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for the mail upload will be issued immediately and the setting will be saved, but if you make an operation by mistake, you cannot return to the original URL, so I would like you to improve it as follows.

   Working with the Mail Upload Feature in Current Folder Settings
   ① Click "Allow uploads to this folder via email" in the folder setting.
   ② A URL is issued for mail upload.
   ③ It is applied immediately without pressing "Save Changes" in the upper right of the screen.

   Working with the Mail Upload Feature in Improved Folder Settings
   ① Click "Allow uploads to this folder via email" in the folder setting.
   ② A URL is issued for mail upload.
   ③ This setting is not applied immediately and is saved when you click "Save Changes" in the upper right corner of the screen. A user who performs an operation by mistake can prevent the setting from being changed by not saving the setting change of the folder.

   [Request (3) Checking the change history of the mail upload function]
   I would like you to provide me with a way to check the log (who made what changes and when) when users change their mail upload settings for a specific folder. I can't find out who changed my mail upload settings at this time.

   [Request (4) Behavior when sending mail to a non-existent mail upload URL]
   If the user accidentally changes the URL for the mail upload, the previous URL is invalidated. If you send the mail upload function using the previous URL, the following mail will be sent from Box.

   Subject:
   Unable to process mail request

   Articles:
   Your attempt to email file (s) into 'a folder' was not successful.

   From this email, the user knows that the upload failed but does not know to which folder the upload failed. By including the information about the folder in this mail, the user can know which folder the mail upload failed, so please add that information.

   [Background to the Request for Improvement]
   ・Users upload faxes that arrive at the multifunction device as e-mail attachments to the fax folder of Box using the mail upload function.
   ・Since each user has to move or delete the uploaded files, the user who collaborated with Box's fax folder has been granted the rights of an editor.
   ・Each user is optionally configured to receive an email notification when a file is uploaded to the Box fax folder.

   By performing the above setting, the paper ejection of the fax is eliminated, and the PDF is directly ejected into the Box and the reception notification is received. Fax reception can be confirmed even on different floors and when teleworking, so printing costs are not incurred, loss is prevented, and there is no need to scan later.

   However, a user with Editor rights accidentally clicked "Allow uploads to this folder via email" in the folder settings and reissued the URL for the mail upload.

   As a result, files uploaded to the previous URL were lost. In addition, since it was not possible to check which folder and when the setting was changed in the report, etc., it took a lot of effort to identify the folder. This is how the request for improvement came about. We are currently taking measures by increasing backup methods.

   Please consider it in order to make it simple and safe.

   I found a problem with the current mail upload function, so I would like Box to improve it.

   [Request (1): Adding Management Console and Folder Settings]
   Users with Editor permission can change the settings of the folder's mail upload function.
   However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

   [Request (2) Timing for saving the settings of the mail upload function]
   If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for… more

   21 votes

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   researching  ·  0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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10. Filter the File and Folder Report

    Filter by: User
    Just folders (no files)
    Just one folder (with its files)
    Folders created in a certain timeframe
    Wants the list of collaborators in that folder

    23 votes

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    delivered  ·  6 comments  ·  Admin Console  ·  Delete…  ·  Admin →

11. Cleanup and Enhance the file/folder webhook events to cover all the happy paths (new file, new file version, restore previous version)

    As a Box Application Developer I want to be able to receive a unique, webhook events for the following scenarios:

    1. User uploads new file (brand new binary object placed into a Box Folder) - Folder based event (exists: FILE.UPLOADED)
    2. User uploads a new file version - File AND Folder based event (e.g. FILE_NEW.VERSION)
    3. User restores a previous file version - File AND Folder based event (e.g. FILE_RESTORE.VERSION)

    As the owner of an enterprise application that has deep integration in the BOX platform, it is surprising that I have no way to use the Webhooks to monitor files for new versions and restoring of previous version while only having new file versions tied to the folder.

    The existing event of File.Upload is not connected to the file event, which is an issue. In addition it covers more than one event, a new file in the folder and a new file version to a file in that folder.

    t is not a good practice to have different application actions covered by the same event as it adds complexity to application developers when trying to build unique actions / functions based on the discrete events.

    By having separate file events this would allow a better programmatic experience.

    As a Box Application Developer I want to be able to receive a unique, webhook events for the following scenarios:

    1. User uploads new file (brand new binary object placed into a Box Folder) - Folder based event (exists: FILE.UPLOADED)
    2. User uploads a new file version - File AND Folder based event (e.g. FILE_NEW.VERSION)
    3. User restores a previous file version - File AND Folder based event (e.g. FILE_RESTORE.VERSION)

    As the owner of an enterprise application that has deep integration in the BOX platform, it is surprising that I have no way to use the Webhooks to monitor files for new versions… more

    5 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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12. Large user lists don't load in Box Shuttle and there is no way to filter or narrow scope

    Build an option to filter on specific source user groups or OU's before trying to generate or load the user list.

    Current behavior: Admin account is authenticated and user list is not able to load/populate because there are too many users on the source side.

    1 vote

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    1 comment  ·  Shuttle  ·  Delete…  ·  Admin →
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13. The ability for user to check for new updates within Box Drive.

    Can you please add a check for updates option in the box icon in the taskbar? I run into versions that are old on users pcs that either user ignored updates or never get a prompt and I know there is a new version available .

    2 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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14. I would like to manage which accounts are set up within my enterprise when a user within my domain and without a Box account is invited

    I've just become aware that if a Box user under our enterprise account tries to share a folder with a user who is not already a Box user, then that other user can create their own Box account under our enterprise account (if they have a freightliner.co.uk email address) with no involvement of the assigned Box admins.

    I've checked our Enterprise settings and cannot see a way of turning this off. Ideally I (as a Box admin) would like to be able to manage which accounts are set up within our enterprise.

    2 votes

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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15. Customizing Sender in Ready Sign Link

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign Admin."

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign… more

    20 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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16. Export Groups - Add an 'Export Groups' Button to Groups Summary Page & Individual Group Page

    There is currently no way for admins to export a report (xlsx) of their Groups - whether at the summary Groups level or at the individual Group level

    This is problematic for companies that have pages and pages of Groups in the Admin Console, or want to manage just one group (as the current Export Users report from the Users page - the only place any Group info IS currently exported - exports ALL users in an EID, which is overload).

    REQUEST 1: Groups Summary Export - Desired Columns:
    1 Row per Group / Mirror the Columns on the Groups Page
    --Group Name
    --# of Users in Group
    --# of Folders the Group is Added to

    REQUEST 2: Individual Group-Level Export - Desired Columns:
    1 Row per User in Group
    --Group Member Name
    --Group Member Email
    --Group Member Role (Member or Admin/Team Lead)
    On a separate tab of the export
    1 Row per folder that the Group is collaborated on
    --Folder Name
    --Folder Owner
    --Group's Permission to that Folder

    There is currently no way for admins to export a report (xlsx) of their Groups - whether at the summary Groups level or at the individual Group level

    This is problematic for companies that have pages and pages of Groups in the Admin Console, or want to manage just one group (as the current Export Users report from the Users page - the only place any Group info IS currently exported - exports ALL users in an EID, which is overload).

    REQUEST 1: Groups Summary Export - Desired Columns:
    1 Row per Group / Mirror the Columns… more

    65 votes

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    6 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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    not planned  ·  kwarudkar responded

    Interesting idea, but unlikely to be prioritized this year.

17. Manage default Box Drive install folder in Admin Console

    To configure the Box Drive folder location, registry keys need to be pushed to all workstations. The customer would like it if there was a setting in the Box Admin Console where you could set the new folder paths for Windows and Mac, and then when a user logs into Box Drive, it would automatically update the registry. This would save admins from having to worry about new users or anyone they might miss with a manual push.

    32 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Allow non-admin users to export the access stats for enterprises that enables Restrict Content Creation

    We would like to unlock the limitation mentioned in the below article and allow end users to a report of access stats by themselves.
    https://support.box.com/hc/en-us/articles/360043696594-Tracking-User-Access-Stats-on-Files

    8 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. Warning when moving files into folders with different retention policies

    Warn or prevent the user if they are moving a file from a folder with longer retention policy to a shorter retention policy that the longer retention will still hold

    18 votes

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    not planned  ·  1 comment  ·  Governance  ·  Delete…  ·  Admin →
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20. provide option to not automatically accept collaboration invitations when being invited from a user group

    I do not have option to not accept the collaboration invitation when content is shared with a user group that I belong to. Is there a way to have the option to not accept the invitation when invited by a user group that I am part of it.

    1 vote

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    0 comments  ·  Zones & Multizones  ·  Delete…  ·  Admin →
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