4165 results found

1. Admin Console - Offer ability to click the folders that the External User is collaborating on in order to be directed to them

   Admin Console --> Users and Groups --> External Users --> Offer ability to click the folders that the External User is collaborating on in order to be directed to them.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Ability to rename favorites file/folder from sidebar

   The customer would like an ability to rename favorites file/folder from sidebar.
   It’s so convenient for user. he’d like such as bookmark bar of browser.

   17 votes

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   6 comments  ·  Web App  ·  Delete…  ·  Admin →
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3. Prevent file duplication when using template and file replacement

   Box Sign allows the creation of templates that replace the underlying document within a signature request / template while keeping the existing field placeholders in place.
   However, using a different document than the pre-set document will result in duplicate files identical to the original document in the destination folder of the Sign document.
   This means that one unnecessary file is generated each time the template is used once.
   If a template is used 100 times, there can be as many as 100 unnecessary files!
   Of course, this will not occur if no files are replaced. However, it is common to replace an existing document with another and use the Sign template.

   What we really need is a Sign template with the following items set without the documents.
   -Signatures & Fields
   -Recipients
   -The save location

   *The save location should be freely specified, not be the same as the template storage folder.

   In Japanese：
   Signでは、既存のフィールド・プレースホルダーを保持したまま、署名リクエスト/テンプレート内の基礎となるドキュメントを置き換えるテンプレートを作成することができます。
   しかし、事前にセットされたドキュメントとは異なるドキュメントを使用することで、保存先フォルダに元の文書と同じファイルが重複して作成されます。
   これは、テンプレートが1回使用されるたびに、不要なファイルが1つ生成されることを意味します。テンプレートが100回使用されれば、不要なファイルは100個にもなります！
   もちろん、ファイルを置き換えない場合はこのようなことは起こりません。しかし、既存の文書を別の文書に置き換えてSignテンプレートを使用することは一般的です。

   本当に必要なのは、ドキュメントファイルは無しで以下の項目がセットされたSignテンプレートです。
   ・署名フィールド
   ・受取人（リクエスト送信先）
   ・保存場所（ドキュメント格納先）

   ※保存場所は、テンプレートの保存フォルダと同じにするのではなく自由に指定できるようにするべきです。

   Box Sign allows the creation of templates that replace the underlying document within a signature request / template while keeping the existing field placeholders in place.
   However, using a different document than the pre-set document will result in duplicate files identical to the original document in the destination folder of the Sign document.
   This means that one unnecessary file is generated each time the template is used once.
   If a template is used 100 times, there can be as many as 100 unnecessary files!
   Of course, this will not occur if no files are replaced. However, it is common to… more

   47 votes

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   on roadmap  ·  4 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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4. The ability for user to check for new updates within Box Drive.

   Can you please add a check for updates option in the box icon in the taskbar? I run into versions that are old on users pcs that either user ignored updates or never get a prompt and I know there is a new version available .

   2 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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5. Request for improvement of mail upload function

   I found a problem with the current mail upload function, so I would like Box to improve it.

   [Request (1): Adding Management Console and Folder Settings]
   Users with Editor permission can change the settings of the folder's mail upload function.
   However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

   [Request (2) Timing for saving the settings of the mail upload function]
   If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for the mail upload will be issued immediately and the setting will be saved, but if you make an operation by mistake, you cannot return to the original URL, so I would like you to improve it as follows.

   Working with the Mail Upload Feature in Current Folder Settings
   ① Click "Allow uploads to this folder via email" in the folder setting.
   ② A URL is issued for mail upload.
   ③ It is applied immediately without pressing "Save Changes" in the upper right of the screen.

   Working with the Mail Upload Feature in Improved Folder Settings
   ① Click "Allow uploads to this folder via email" in the folder setting.
   ② A URL is issued for mail upload.
   ③ This setting is not applied immediately and is saved when you click "Save Changes" in the upper right corner of the screen. A user who performs an operation by mistake can prevent the setting from being changed by not saving the setting change of the folder.

   [Request (3) Checking the change history of the mail upload function]
   I would like you to provide me with a way to check the log (who made what changes and when) when users change their mail upload settings for a specific folder. I can't find out who changed my mail upload settings at this time.

   [Request (4) Behavior when sending mail to a non-existent mail upload URL]
   If the user accidentally changes the URL for the mail upload, the previous URL is invalidated. If you send the mail upload function using the previous URL, the following mail will be sent from Box.

   Subject:
   Unable to process mail request

   Articles:
   Your attempt to email file (s) into 'a folder' was not successful.

   From this email, the user knows that the upload failed but does not know to which folder the upload failed. By including the information about the folder in this mail, the user can know which folder the mail upload failed, so please add that information.

   [Background to the Request for Improvement]
   ・Users upload faxes that arrive at the multifunction device as e-mail attachments to the fax folder of Box using the mail upload function.
   ・Since each user has to move or delete the uploaded files, the user who collaborated with Box's fax folder has been granted the rights of an editor.
   ・Each user is optionally configured to receive an email notification when a file is uploaded to the Box fax folder.

   By performing the above setting, the paper ejection of the fax is eliminated, and the PDF is directly ejected into the Box and the reception notification is received. Fax reception can be confirmed even on different floors and when teleworking, so printing costs are not incurred, loss is prevented, and there is no need to scan later.

   However, a user with Editor rights accidentally clicked "Allow uploads to this folder via email" in the folder settings and reissued the URL for the mail upload.

   As a result, files uploaded to the previous URL were lost. In addition, since it was not possible to check which folder and when the setting was changed in the report, etc., it took a lot of effort to identify the folder. This is how the request for improvement came about. We are currently taking measures by increasing backup methods.

   Please consider it in order to make it simple and safe.

   I found a problem with the current mail upload function, so I would like Box to improve it.

   [Request (1): Adding Management Console and Folder Settings]
   Users with Editor permission can change the settings of the folder's mail upload function.
   However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

   [Request (2) Timing for saving the settings of the mail upload function]
   If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for… more

   21 votes

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   researching  ·  0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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6. File Upload Notification - Ability to set alerts to a specific managed user per folder

   File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.

   We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed user/s to receive alerts just for that folder, when files have been received.

   Our issue is I created and own the folder, I share the link with the client. Myself, the sales person and accountant are waiting for uploads but there is not way to alert them on that specific folder. You could have a selection in each users notifications to turn on file request alerts. Then any file request alert activated by a file owner to that managed user would push to them with the sub-folder name: Uploads from Dr Joe - file received!

   Right now I can't even find a report I can run for file requests uploads received. I can run a search and find the folders but then its a guessing game of which of our 300 clients uploaded files that day. Please team box - create an alert feature or at least a report to track all received files! Love file request, just need to be able to manage it otherwise our clients are having to do work to tell us they sent files or wonder why we didn't respond.

   File Upload can be a game changer for our company - with 1 major exception. Notifications in box seem to be all or nothing. Its overwhelming. Most of our team have them all turned off.

   We would like the ability to set a notification for file uploads - per folder - per user/s. Example: Folder named: Dr. Joe with 10 folders within it. One of the sub-folders is named "Uploads from Dr. Joe" A file request link is created and shared with the client for this sub-folder. Then, regardless of who owns the file, you can add certain managed … more

   2 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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7. According to BOX, this is what is being Watermarked “For App Users, it is their user id and current timestamp. The default watermark cannot

   According to BOX, this is what is being Watermarked “For App Users, it is their user id and current timestamp. The default watermark cannot be customized at this time.”
   Right now the Watermark is their “USER ID”, and we need it to be their USER NAME or NAME.

   1 vote

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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8. Unified/Global 'All Trash' View

   In larger companies, Content Manager's organization of trash (by Owner) and searching through Usage Logs are both overly cumbersome when looking for a file that a user has 'lost' (aka that's been deleted).

   To ease this pain, please build a unified/consolidated/global 'All Trash' view added somewhere in the Admin Console -- likely in Content Manager.

   From that view, an admin would be able to see:
   1. File/folder name
   2. Date deleted
   3. Owner
   4. Deleted by (user)
   5. Option to permanently delete or restore

   18 votes

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   1 comment  ·  Governance  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Product Director, or Executive, Box) responded

   This is not planned at this time.

9. File request - Block upload of domains not on enterprise allowlisted domains

   For File Request where Enterprise requires user to login prior to submission, would like an additional security check for Enterprises that only allow for external collaboration from allowed domains as listed in the Enterprise console. If the domain is on the list then allow for file request upload, if domain is not on the allowlisted domains, block upload.

   27 votes

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   gathering feedback  ·  1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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10. Ability for Admin to terminate user sessions from Admin Console, not only via API

    Ability for Admin to terminate user sessions from Admin Console, not only via API

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    2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. Auto overwrite if the file is uploaded with the same name in the folder via File Request.

    In the current spec, the file with the same name in the folder is uploaded via File Request, the file name is automatically changed to containing date and time.
    I want the option to overwrite the file when it has the same name of existing files.

    7 votes

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    under consideration  ·  2 comments  ·  Workflow  ·  Delete…  ·  Admin →
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12. Prevent each user from accepting invitations without their consent.

    【Current status】
    Currently, users can enable “Require acceptance when receiving invitations” in their account settings, but the problem is that administrators cannot enforce this.

    【Background】
    Box allows users to easily send invitations to collaborate as long as they have an email address.
    This means that you can be invited to a folder without your knowledge, and a mysterious folder can suddenly appear in your top folder.
    This creates the possibility of accidentally uploading a file or downloading an unwanted file.

    The invitations we receive from outside parties can be restricted by a collaboration whitelist in Box Governance, but we do not want to set this up.
    This is because it would mean that you would have to apply for whitelisting before receiving invitations to folders from your business partners, which is a hurdle to active collaboration.

    【Request (same as title)】
    Instead, we want to allow each user to confirm for themselves whether or not they are the intended invitee, which is an operation that provides both security and convenience.
    If we are able to enforce this acceptance setting on users, we will be able to include in our user manuals a warning on the acceptance screen when an invitation is received and a reminder to confirm that the invitation is from the appropriate party before accepting it.

    This is a problem common to cloud services with external collaboration functions rather than a problem unique to Box, but we hope that Box, a service suited to collaboration, will take the lead in implementing a solution.

    【Current status】
    Currently, users can enable “Require acceptance when receiving invitations” in their account settings, but the problem is that administrators cannot enforce this.

    【Background】
    Box allows users to easily send invitations to collaborate as long as they have an email address.
    This means that you can be invited to a folder without your knowledge, and a mysterious folder can suddenly appear in your top folder.
    This creates the possibility of accidentally uploading a file or downloading an unwanted file.

    The invitations we receive from outside parties can be restricted by a collaboration whitelist in Box Governance, but… more

    1 vote

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    1 comment  ·  Security  ·  Delete…  ·  Admin →
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13. Add information about when users clicks a bookmark to the user activity report

    Currently, the behavior when users click a bookmark created in Box and move to the link destination is not included in the user activity report.
    Administrators want to check which they used bookmarks and when from Box and which sites they accessed from the log.
    Please add information about when they click a bookmark to the user activity report.

    ＜アクティビティレポートにブックマークをクリックしたときの情報を追加してほしい＞
    現在は、Boxに作成したブックマークをクリックし、リンク先へ遷移した際の動作がアクティビティレポートに記載されません。
    管理者は、どのユーザーが、いつ、Box上からブックマークを利用し、どのサイトへアクセスしたのかログから確認したいと思っています。
    アクティビティレポートにブックマークをクリックしたときの情報を追加してください。

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. Filter the File and Folder Report

    Filter by: User
    Just folders (no files)
    Just one folder (with its files)
    Folders created in a certain timeframe
    Wants the list of collaborators in that folder

    23 votes

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    delivered  ·  6 comments  ·  Admin Console  ·  Delete…  ·  Admin →

15. Please expand user name character field limit from 50 to 100 words.

    Global companies need local characters such as Japanese and English for name field and 50 is short for some names

    4 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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    not planned  ·  katiele responded

    This suggestion is not under consideration for the current or future roadmap. Once we see more traction from customers who want are requesting this functionality, we can revisit our decision.

16. Manage default Box Drive install folder in Admin Console

    To configure the Box Drive folder location, registry keys need to be pushed to all workstations. The customer would like it if there was a setting in the Box Admin Console where you could set the new folder paths for Windows and Mac, and then when a user logs into Box Drive, it would automatically update the registry. This would save admins from having to worry about new users or anyone they might miss with a manual push.

    32 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Customizing Sender in Ready Sign Link

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign Admin."

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign… more

    21 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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18. Include unique User Agent header for Box Capture

    We have an IdP security policy in place where e only allow connections from Specific user-agent headers. Box Capture does not have a unique specific user-agent header

    0 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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    not planned  ·  Adminkmakmuri (Product Manager, Box) responded

    This is not on the 2019 roadmap.

19. Export Groups - Add an 'Export Groups' Button to Groups Summary Page & Individual Group Page

    There is currently no way for admins to export a report (xlsx) of their Groups - whether at the summary Groups level or at the individual Group level

    This is problematic for companies that have pages and pages of Groups in the Admin Console, or want to manage just one group (as the current Export Users report from the Users page - the only place any Group info IS currently exported - exports ALL users in an EID, which is overload).

    REQUEST 1: Groups Summary Export - Desired Columns:
    1 Row per Group / Mirror the Columns on the Groups Page
    --Group Name
    --# of Users in Group
    --# of Folders the Group is Added to

    REQUEST 2: Individual Group-Level Export - Desired Columns:
    1 Row per User in Group
    --Group Member Name
    --Group Member Email
    --Group Member Role (Member or Admin/Team Lead)
    On a separate tab of the export
    1 Row per folder that the Group is collaborated on
    --Folder Name
    --Folder Owner
    --Group's Permission to that Folder

    There is currently no way for admins to export a report (xlsx) of their Groups - whether at the summary Groups level or at the individual Group level

    This is problematic for companies that have pages and pages of Groups in the Admin Console, or want to manage just one group (as the current Export Users report from the Users page - the only place any Group info IS currently exported - exports ALL users in an EID, which is overload).

    REQUEST 1: Groups Summary Export - Desired Columns:
    1 Row per Group / Mirror the Columns… more

    65 votes

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    6 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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    not planned  ·  kwarudkar responded

    Interesting idea, but unlikely to be prioritized this year.

20. Make files preview in mobile without user registration like Dropbox

    Make files preview on mobile Box, without user registration. Currently, customers need to download the box app just to view any file I send as shared link. This is not an issue with Dropbox. With the majority of people using their mobile phones this would be a good idea, do you agree?

    1 vote

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    not planned  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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