4012 results found

1. Improve Move operation to offer choices when destination folder already has file of same name

   Currently, if a number of files are selected to move to another location, if the destination location already has filename(s), Box simply advises that the moves for those files has 'Failed', and lists then 'already exists in the folder '....'

   Box should instead, like other products, offer a pop-up window, indicating the filenames, locations, dates last modified, (and additionally, if any files are signed), with the option for user to select/unselect file(s) to overwrite or ignore. Filenames selected/ticked would then be moved, together with other files where no match was found.

   To simply offer no choice, leaves the user knowing that the destination has version(s) of the files in source location, and on completion, has no indication of which files are possible duplicates

   Currently, if a number of files are selected to move to another location, if the destination location already has filename(s), Box simply advises that the moves for those files has 'Failed', and lists then 'already exists in the folder '....'

   Box should instead, like other products, offer a pop-up window, indicating the filenames, locations, dates last modified, (and additionally, if any files are signed), with the option for user to select/unselect file(s) to overwrite or ignore. Filenames selected/ticked would then be moved, together with other files where no match was found.

   To simply offer no choice, leaves the user knowing… more

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Web App  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Dragging files or folders out of BOX makes a copy

   With the recent update to BOX Drive, when you move something from BOX to your computer it removes it from BOX. It used to make a copy by default. We use BOX as a shared file server and this change allows for accidental deletion.

   Can you please add the ability to make this copy rather than move the file, only when moving out of BOX onto the computer or an outside volume?

   5 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Delete button too close to Download button when multiple files are selected for download.

   The Delete button too close to Download button when multiple files are selected for download. Moving the Delete button to between the Tags & Move / Copy buttons would prevent arrent clicks on the wrong button.

   •  

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Web App  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. preview .txt file

   We can preview files such as dwg or other heaving file but can't have a simple txt file preview ?!
   Please allow this kind of file.

   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   1 comment  ·  Box Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Aspect ratio of files imported by Box Sign

   Aspect ratio of files imported by Box Sign
   When loading PowerPoint or Word into Box Sign, the aspect ratio may be changed and converted to PDF.
   I would like it to be converted to PDF with the aspect ratio of the original file.

   ＜Box Signで読み込んだファイルの縦横比について＞
   Box Signで、PowerPointやWordを読み込んだ際に、縦横比が変更された状態でPDFに変換されることがある。
   元ファイルの縦横比を保ったままPDF化されるようにしてほしい。

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Box Drive Sync Delay Indicator

   Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an indicator to Box Drive so we can tell if a file is available on Box but not yet reflected in Box Drive?

   Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an… more

   46 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   4 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.

7. Have a Sync Now option for files

   Box Sync on Windows 10 consistently fails to sync, but claims to be up to date. I can see the actual current version on the website, by my local persistently stays several versions back. Fixing that would be great, but also just giving a way to say, "I know you think you're up to date, but sync anyway" would make this less frustrating.

   4 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. We want users to be able to output a "folder and file" report for each folder.

   (Japanese follows English)
   Currently, only administrators can output the "Folders and Files" report.
   We would like users with editor permissions for the target folder to be able to output a "Folder and File" report for each folder.
   At that time, We would like to be able to select whether the report will be output to that folder or the output destination.

   現在、「フォルダとファイル」レポートは管理者しか出力できません。
   対象のフォルダに対し編集者権限を持つユーザーが、フォルダ単位で「フォルダとファイル」レポートを
   出力できるようにしてほしいです。
   その際レポートの出力先はそのフォルダ内か、出力先を選択できると望ましいです。

   49 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   delivered  ·  0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →

9. Add the following function in Box Drive

   • Function to set the Box Drive log rotate period manually.
   • Function to Enable/Disable Box Drive log files.
   18 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. iOS Files app "waiting to upload" problem/getting stuck

    Awhile back I could not get the iOS Files to work with Box documents. They would get stuck in the "waiting to upload." While they were helpful, I spent several emails with Box assistants and we couldn't find a solution and gave up. It seems obvious, but I finally figured out what happened. The Microsoft Office applications in iOS require an Office 365 account to edit documents. My Office 365 is through my work, and I am in education, so of course we get a terrible email at first and immediately start using the email alias. When Office required the account to edit documents, I used my non-alias email to sign in (it is what I used to originally set the account) but in Box, my alias email was primary. And with only three emails (primary and two linked) I didn't have the non-alias email there. That is pretty clearly where the conflict was coming from. I added my non-alias email address as a linked address, and now Files is working like a charm. Seems obvious, but I bet I'm not the only person this happened to with Office on mobile. Thanks

    Awhile back I could not get the iOS Files to work with Box documents. They would get stuck in the "waiting to upload." While they were helpful, I spent several emails with Box assistants and we couldn't find a solution and gave up. It seems obvious, but I finally figured out what happened. The Microsoft Office applications in iOS require an Office 365 account to edit documents. My Office 365 is through my work, and I am in education, so of course we get a terrible email at first and immediately start using the email alias. When Office required the… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Folder Tree View in WebApp (Windows Explorer/Finder, eBuilder)

    I noticed that Box does not have a high-level folder tree view, except in the 'All Files' page (you click on the arrow next to "All Files"). Many Box folders in my company's folder structure take a very long time to load - however the folder tree view on the 'All Files' page loads quicker, but still not as fast as another application like eBuilder. Having a permanent option on the web application would be very efficient when tracking down files, and load times won't be as cumbersome. Currently, having to click through multiple folders in order to access the contents of a folder that is buried deep within another folder is very slow.

    I noticed that Box does not have a high-level folder tree view, except in the 'All Files' page (you click on the arrow next to "All Files"). Many Box folders in my company's folder structure take a very long time to load - however the folder tree view on the 'All Files' page loads quicker, but still not as fast as another application like eBuilder. Having a permanent option on the web application would be very efficient when tracking down files, and load times won't be as cumbersome. Currently, having to click through multiple folders in… more

    14 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Box sync won't sync files on my computer with box.com unless I log out and log back in. Rebooting the computer didn't help. I have to log ou

    Box sync won't sync files on my computer with box.com unless I log out and log back in. Rebooting the computer didn't help. I have to log out of the app and log back in.

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. The view of files and folders in the Web UI should load dynamically, not be paginated.

    Currently, the default experience in the web UI is to paginate the view of files and folders, showing just 20 at a time. That's a pretty antiquated way of displaying a long list--most modern websites, including Box's competitors, just dynamically load more items as you scroll to the bottom of the page. I just finished helping one of our users who was very confused by this: he didn't notice the pagination buttons, and didn't understand where his file had disappeared to.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. For files, folders and users name, we need to use U+10000 - U+10FFFF in Unicode characters.

    Today, we can only use BMP in Unicode characters on Box.

    However, Windows OS supports many Unicode characters(eg, emoji), besides BMP, so this can be a problem in data migration from a file servers to Box.

    Also, in CJK, Unicode characters other than BMP are used in personal name, so we consider this to be a big issue.

    We hope to have many Unicode characters available everywhere on Box.

    11 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. If I drag folder directly from my PC to Box, some files in the folder cannot be uploaded

    If I drag folder directly from my PC to Box (webpage), some files in the folder cannot be uploaded. I find this problem persist and happen more than once. Why?

    This is annoying because after I upload a folder, I need to check manually whether all files in that folder has been correctly uploaded. "Upload folder" function become useless.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Combine Executed Signed Docs and Signature Log

    Currently, when you send a document to be signed, the signed executed document and signature log are saved as separate files. It would be nice if the signed doc and signature log were one document and saved as an updated version of the original document. Currently, it turns 1 document into 3 documents, and clutters up the folders.

    172 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    on roadmap  ·  46 comments  ·  Box Sign  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Fix file/folder size, counts, dates and storage

    I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

    This is a problem that's been around for at least 1.5 years.

    Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we don't want to delete an account that has data that will be lost forever. This seems to happen, more often than not, for accounts that have a lot of owned data prior to the transfer.

    At the moment the workaround is to have a script run every day to detect when this has happened, and to then create a Box ticket to have someone in Box support run their own homegrown script that rectifies the situation for the individual account. (Note, Box created this script because this is a known problem that they have to regularly fix.) So, it takes our time to detect it and create the ticket, and it takes Box's time to fix it and deal with the ticket. This happens almost every week at least one time.

    After 1.5 years, it's about time to fix this readily reproducible problem!

    I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

    This is a problem that's been around for at least 1.5 years.

    Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we… more

    143 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    26 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    on roadmap  ·  Adminhadesara (Product Manager, Box) responded

    We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

18. Directly copy files from Salesforce's native file storage to Box via the Box Folder Component which is present on a record

    Be able to drag and drop files stored in Salesforce's native file storage into the Box for Salesforce LWC to save the file down from Salesforce into the dedicated Box folder for the record.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Display image size (width x height) on Box Drive

    I would like to see the width and height dimensions of image files on Box Drive.

    14 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Support Google App script

    The gsuite integration does not support executing Google app scripts.
    I would like to be able to launch and execute app scripts with gsuite files saved in box.

    23 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    not planned  ·  AdminMichelle Oh (Product Manager, Box) responded

    This is not available yet on the Google side, not planned for now. Will update if anything changes