Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

4057 results found

  1. Export input metadata from file upload forms

    It would be nice to be able to export a CSV of input metadata during a file upload request.

    For example, if I create a metadata template and add those attributes as fields to my file upload form and the uploader inputs their name, email, and other requested details into those fields, I'd like to be able to export the data to a CSV for the folder they uploaded their files to and see columns for each field on the form (including attributes from the metadata template). It would be nice if the export could contain fields on the form…

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Metadata  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Expose the functionality for auto-deleting folders and files on a specific date via the API.

    Currently, the web app has a file/folder setting in which a folder or file can be deleted on a specific date. We don't expose this service via the API.

    We work with documents in packages (folders) and so when the documents expire and are deleted, we would also like the containing folder to be deleted as well. All of these packages are customer applications and so if not cleaned up then they will accumulate over time.

    Right now, retention deals with files only, leaving behind the folders. The auto-delete on the folder is perfect for this purpose except that it…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Increase size of left-side menu on Home screen

    The left-side menu on the Home screen is too narrow and cuts off the names of folders/files saved under My Collections/Favorites.

    Users should be able to set whatever width is needed for the menu.

    45 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We are making the overall Box Web App responsive so that users can get the information they need to engage with content effectively instead of improving the UX of each component piecemeal.

  4. Improve the Level of Fidelity of Text Files Preview in Box's Web App

    Can Box please improve the level of fidelity of text files preview in Box's Web App? We have reports that are generated as text files, and these reports are formatted (with spaces) so the information is readable and consistent. Currently, our users have kept providing us with feed back that they are having a hard time using Box's file preview when looking at these reports because Box file preview does not keep the format they have, and as result these reports look messy and sometimes borderline unreadable. Most of our users just have opted to download these reports to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Preview  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. preview .txt file

    We can preview files such as dwg or other heaving file but can't have a simple txt file preview ?!
    Please allow this kind of file.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. My biggest challenge is version control of files that are shared in multiple box folders.

    Ideally updating master file would then update all the different box files it is housed in that may have a variety of users. I spend more time on version controls and finding the latest one than anything.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Linux version of Box Sync

    I'd really like to have help keeping files synchronized between my Linux and Windows workstations. Linux Box Sync would be great.

    17 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Directly copy files from Salesforce's native file storage to Box via the Box Folder Component which is present on a record

    Be able to drag and drop files stored in Salesforce's native file storage into the Box for Salesforce LWC to save the file down from Salesforce into the dedicated Box folder for the record.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Allow bulk action on Shield malicious content alerts

    Allow bulk action on BoxShield malicious content alerts. We have seen an extremely high rate of positives. Individually marking files as safe is not scalable, and need to be able to do bulk updates.

    38 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. remove image files from people's HTML email signature

    The ability to have small image files removed from people's HTML email signature. It would be nice to have a way to filter these out or add a workflow that deletes these.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. iOS Files app "waiting to upload" problem/getting stuck

    Awhile back I could not get the iOS Files to work with Box documents. They would get stuck in the "waiting to upload." While they were helpful, I spent several emails with Box assistants and we couldn't find a solution and gave up. It seems obvious, but I finally figured out what happened. The Microsoft Office applications in iOS require an Office 365 account to edit documents. My Office 365 is through my work, and I am in education, so of course we get a terrible email at first and immediately start using the email alias. When Office required the…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Mobile  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Disable preview mode when opening Office 365 files

    Preview mode is an extra step that is confusing our technically challenged and upper management. Believe it or not, they come across this roadblock (as it is perceived) and get turned off by Box, thereby defaulting back to opening locally.

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Box Drive Sync Delay Indicator

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an…

    46 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.

  15. Add notes at timestamps of audio and video

    Enable users to add timestamp notes (annotations, comments) on files with audio or video. For example: the ability to add a note at a certain point in time in the video, especially for feedback purposes.

    42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  8 comments  ·  Preview  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. For files, folders and users name, we need to use U+10000 - U+10FFFF in Unicode characters.

    Today, we can only use BMP in Unicode characters on Box.

    However, Windows OS supports many Unicode characters(eg, emoji), besides BMP, so this can be a problem in data migration from a file servers to Box.

    Also, in CJK, Unicode characters other than BMP are used in personal name, so we consider this to be a big issue.

    We hope to have many Unicode characters available everywhere on Box.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add the following function in Box Drive

    • Function to set the Box Drive log rotate period manually.
    • Function to Enable/Disable Box Drive log files.
    18 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Box Web - make file icons smaller

    Prologis would like the large file icons in All Files > recent files to be smaller. As they are now, they aren't very helpful - the previews are too small, and you can't see the full name of the file, making it difficult to identify.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New UI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Folder Tree View in WebApp (Windows Explorer/Finder, eBuilder)

    I noticed that Box does not have a high-level folder tree view, except in the 'All Files' page (you click on the arrow next to "All Files"). Many Box folders in my company's folder structure take a very long time to load - however the folder tree view on the 'All Files' page loads quicker, but still not as fast as another application like eBuilder. Having a permanent option on the web application would be very efficient when tracking down files, and load times won't be as cumbersome. Currently, having to click through multiple folders in…

    14 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. I clear all the files, but the space show "Full".

    I clear all the files, but the space show "Full". What is the problem? And it happen again.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?