4234 results found

1. Ability to notify specific email address after users upload file via File Request.

   Ability to notify specific email address after users upload file via File Request.

   13 votes

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   delivered  ·  1 comment  ·  Workflow  ·  Delete…  ·  Admin →

2. Email invitation notifications sent to users who do not have a Box account

   Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

   The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
   The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
   This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
   Also, by specifying company-specific text, users of business partners can be assured when they receive an invitation.

   (Japanese)
   「Boxアカウントを持っていないユーザへ送る招待メール通知について」

   Boxアカウントを持っていないユーザを招待した際に送信される招待メールに「システムのメール署名」のテキストを表示してください。

   既存の動作は【管理コンソール＞Enterprise設定＞システムのメール署名】に指定したテキストを入力しても
   Boxアカウントを持っていないユーザに招待メールの内容に指定したテキストが表示されません。
   この機能を実現すると、メールを受け取るユーザがスパムメーメールではないと分かりやすくなります。
   また、会社特有のテキストを指定する事で取引先のユーザーが招待を受けた時に安心できます。

   Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

   The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
   The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
   This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
   Also, by specifying company-specific text, users of business partners can… more

   4 votes

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   2 comments  ·  Notifications  ·  Delete…  ·  Admin →
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3. add sorting option to status for managed users

   Under managed users tab, you can sort by email but cannot sort by status. Would like the option to sort by status to organize managed user by status

   5 votes

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   1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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4. Warn users that annotations will not be added to a Word document as comments

   Since Annotations do not get added to Word documents as comments, a warning should be presented to users stating this to avoid any confusion by the user who may be expecting this to happen.

   4 votes

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   0 comments  ·  Annotations  ·  Delete…  ·  Admin →
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5. Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page

   Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.

   9 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Allow users to REPLY TO folder invitations

   When I invite a user to a folder, they receive an email.

   Today the email subject is:
   My Name has invited you to work together in "Folder Name"
   The From in the email is:
   My email address on behalf of My name noreply@box.com

   It would be extremely helpful for users to be able to reply directly to the invitation back to me. Instead, the users get an NDR.

   We work with several other providers, and their notifications have the reply to: set as the user sending it.

   3 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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7. Better reporting / auditing of folders marked for offline use

   Have better audit trails around the 'marked for offline use' feature. Be able to generate reports such as all the folders marked for offline use for a user and when they were marked for off line use (or 'umarked').

   11 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Usage Logs - Better Reporting when Shared Link Permissions are Changed

   Right now you can see WHEN a user changed the value of a shared link (closed to open for example) but not to what, so if a link was changed, we have to guess as to what level of access. This seems like a gap security wise and may lead to us shutting down shared links.

   14 votes

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   1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
   existing feature  ·  Adminhadesara (Product Manager, Box) responded

   Our Enterprise Events API already provides information about what has changed in the shared link. Let us know if you are looking for something different.

9. Allow admins to report on activity of external collaborators.

   We want to report on external collaborator usage of our specific content for a number of reasons:

   1) to be able to access if their external collaborators are no longer using our data and should be removed

   2) to help us understand how their internal users are working with people outside of the enterprise.

   Right now, the reporting is limited to showing when people have accepted folders, or users can go to access stats - neither of these options is sufficient.

   Ability to see activity of external Collaborators.
   a. Downloads, uploads, previews, edits, etc.
   b. We can see my managed users but can't seem to find any activity for external collaborators other than they were invited and accepted the invite.

   We want to report on external collaborator usage of our specific content for a number of reasons:

   1) to be able to access if their external collaborators are no longer using our data and should be removed

   2) to help us understand how their internal users are working with people outside of the enterprise.

   Right now, the reporting is limited to showing when people have accepted folders, or users can go to access stats - neither of these options is sufficient.

   Ability to see activity of external Collaborators.
   a. Downloads, uploads, previews, edits, etc.
   b. We can see… more

   117 votes

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   delivered  ·  12 comments  ·  Admin Console  ·  Delete…  ·  Admin →

10. Keep workflows active even after users are deactivated

    I was reading through FAQs for Box Relay and I see that if a user is deleted their workflows are deactivated....

    With no way to transfer workflows from one user to another don't you see this as a HUGE problem with the product?

    If we are expected to use this in production to manage enterprise documents, what are we supposed to do when someone who created the workflows is removed? This would be a huge impact to any org. Especially if someone on a team is the creator of all the workflows. This would require someone to recreate them, and additional difficulty in the fact that the user's account is deleted so you have nothing to reference to create the new one.

    I was reading through FAQs for Box Relay and I see that if a user is deleted their workflows are deactivated....

    With no way to transfer workflows from one user to another don't you see this as a HUGE problem with the product?

    If we are expected to use this in production to manage enterprise documents, what are we supposed to do when someone who created the workflows is removed? This would be a huge impact to any org. Especially if someone on a team is the creator of all the workflows. This would require someone to recreate them, and… more

    5 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
    delivered  ·  AdminRavneet Uberoi (Product Manager, Box) responded

    Thanks for your feedback! An Admin flow for transferring workflows when a user is deprovisioned has been delivered in Q3.

11. Make Box Drive Mark for Offline (MFO) file accessible when Box Drive not running

    Would like for files in Box Drive that are marked for offline (MFO) to be accessible whether or not Box Drive is currently running (e.g. before Box Drive starts up at login). Currently, offline files are only available after the Box Drive software has loaded -- this poses a problem for files that need to be available at user login time like the user profile files (Desktop/Documents/etc.). Box Sync worked fine for this purpose, but Box Drive MFO does not.

    11 votes

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    1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Box Drive needs to be run in order to access any of the content or features of the product.

12. Request for Improvement of the “People with the Link” Feature in Box

    Request for Improvement of the “People with the Link” Feature in Box

    We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

    At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use of this feature due to concerns over security management.

    Furthermore, when compared with other file transfer services, the People with the link option provides somewhat limited functionality for securely sharing files with users or organisations that do not have a Box subscription. Consequently, some organisations opt to use existing external file transfer services instead of relying on the People with the link feature.

    For these reasons, we would like to propose the implementation of the following enhancements.

    1. Enable password protection for the “People with the link” option. 　※No further action should be required from the user.
    2. The generated “People with the link” URL can then be sent to the recipient via email or other means.
    3. When the recipient accesses the link, they are prompted to enter their email address in order to receive the password.
    4. The recipient receives the password notification via email and enters it on the access page.
    5. After entering the password, the recipient is granted permission to view and download the file.

    By providing the above functionality, it would become possible—through administrative console activity logs—to identify, via email address, who accessed or downloaded files shared through the “People with the link” option and when.

    This would enable organisations to verify that files have not been downloaded by unintended recipients, thereby strengthening overall information security management.

    ＜日本語＞
    共有リンク機能にて「リンクを知っている全員」を設定し、パスワード設定を有効化した場合の機能改善を提案します。

    本来、「リンクを知っている全員」はBoxのアカウント持たない組織または人達にファイル送信する際に利用され、ファイル転送サービスの代替方法として活用を提案するものです。

    しかしながら、「リンクを知っている全員」のパスワード設定は、共有リンクを作成した本人がパスワードを任意で設定する必要がありとても操作が煩雑です。

    また、パスワードを設定したとしても別のメールで連絡をしなくてはなりません。
    更に、送信した相手が本当に参照したのか、ダウンロードをしたのか知る方法もないためセキュリティの観点から、ファイル転送サービスを利用した方が安全にファイル送信できると判断し、利用を禁止している組織も多いはずです。

    そのため以下のような機能を提供するのが良いと考えています。

    １．「リンクを知っている全員」を設定。パスワードの有効化を設定。
    　　※ユーザーの操作はここまで

    ２．上記で生成された共有リンクのURLをメール等で相手に送信

    ３．メール受信者は、共有リンクにアクセスするとパスワードを送信するためメールアドレスの入力が求められる。

    ４．メールアドレスを入力すると、入力したメールアドレスにパスワードが送信される。

    ５．受信したパスワードを入力するとファイルを参照またはダウンロードできるようになる。

    上記の機能を提供することで、「リンクで知っている全員」でファイルを送信したとしても、入力されたメールアドレスをログで確認できるようにすることで、いつ誰がファイルを参照しダウンロードしたのか管理コンソールのレポート機能で確認できるようにすることで、意図しない相手がダウンロードしていないかチェックすることも可能となり、組織全体のセキュリティ強化に繋がると考えます。

    Request for Improvement of the “People with the Link” Feature in Box

    We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

    At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the… more

    21 votes

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    1 comment  ·  Security  ·  Delete…  ·  Admin →
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13. Publish Box Collections to Users and Groups

    Admins need a way to publish pre-defined collections to Users / Groups . Its also necessary to make these collections visible in Box Drive App.

    10 votes

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    1 comment  ·  Collections  ·  Delete…  ·  Admin →
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14. Provide a way to remove duplicate files throughout a folder and all sub folders

    I have a user who copied all the content in multiple folders some how and created duplicate files everywhere in the folder structure. All the duplicate files had a (1) at the end but also had a few files with (email address) at the end as well. Not sure why the (email address) showed up at the end, over the (1).

    Never the less, I need a way as an admin or even a user to search for all duplicate files, within a folder/sub folders, and allow me to find all files with *(1) and provide me the list of files without the folder structure in one list. Then provide me an option to select all duplicate files and uncheck a few if necessary with a click delete option.

    This could save us a lot of wasted time going into every folder and deleting duplicate files manually.

    I have a user who copied all the content in multiple folders some how and created duplicate files everywhere in the folder structure. All the duplicate files had a (1) at the end but also had a few files with (email address) at the end as well. Not sure why the (email address) showed up at the end, over the (1).

    Never the less, I need a way as an admin or even a user to search for all duplicate files, within a folder/sub folders, and allow me to find all files with *(1) and provide me the list of… more

    13 votes

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
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15. Users should know what they are exposing outside

    Is it possible to have a simple page accessible by a user, to get :
    - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
    - and old outside collaborations (with Box accounts needed)
    ?

    A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
    It is a breach of security, exposing data outside of our company without knowing it (unless we dig in Box reports which takes a long time for admins, and does not inform and responsibilize users).

    Is it possible to have a simple page accessible by a user, to get :
    - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
    - and old outside collaborations (with Box accounts needed)
    ?

    A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
    It is a breach of security, exposing data outside of our company without knowing it… more

    5 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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16. Box Drive path for InDesign linked files

    Background:
    We’ve moved the location of Box Drive to be outside the username location for our users. This allows for multiple users to work with InDesign , collaborate, and reference the correct asset links without issue. Reference – community.box.com/t5/Deploying-Managing-Box..

    Issue:
    However, if a user hasn’t previously viewed the file in BOX Drive (e.g. ‘downloaded it to force a local sync’) then the linking of the file still breaks. This causes the following issues : when the user opens an InDesign file, they still need to navigate to anywhere from 5 – 50 different file locations in BOX Drive to ‘open/sync/download’ the file so that BOX has it in the local sync to load into InDesign.

    Request:
    Instead of having to mark multiple folders, sometimes even hundreds of folder for those in the design business, for offline use, we want a way for that when the file is opened it ‘downloads/syncs’ the files behind the scenes automatically.

    Background:
    We’ve moved the location of Box Drive to be outside the username location for our users. This allows for multiple users to work with InDesign , collaborate, and reference the correct asset links without issue. Reference – community.box.com/t5/Deploying-Managing-Box..

    Issue:
    However, if a user hasn’t previously viewed the file in BOX Drive (e.g. ‘downloaded it to force a local sync’) then the linking of the file still breaks. This causes the following issues : when the user opens an InDesign file, they still need to navigate to anywhere from 5 – 50 different file locations in BOX… more

    13 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Boxnotes changes are not reported in calls to list user and enterprise events

    When calls are made to https://developer.box.com/reference/get-events?stream_type=changes, we expect changes made to Box Notes to be reported. Currently, they're not being reported.

    3 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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18. Request for improvement of Includes Subfolders feature in User Activity Report

    ( Japanese follows English)
    The support article is as follows, but I would like to request that the Includes Subfolders feature also works and outputs the data in “View” for the following two reasons.
    The report output screen does not show the fact that the feature does not work in “View”, so there is a possibility of misunderstanding.
    It takes longer to complete [Run] than [View],

    ---

    Warning:
    When the Includes Subfolders feature is on, the View option doesn't work - it doesn't pull events in the subfolders.
    https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report

    ユーザーアクティビティレポートのサブフォルダを含める機能の改善依頼

    サポートの記事には下記の通りとなっているが、下記の二点から[表示]でもサブフォルダを含める機能で出力されるよう要望します。
    ・[表示]では出力されないことがレポート出力の画面からは分からないので勘違いをする可能性がある点
    ・[表示]と比較して[実行]の完了までは時間が掛かる点

    ---

    警告:
    [サブフォルダを含める] 機能が有効になっている場合、[表示] オプションは動作せず、サブフォルダ内のイベントは取得されません。
    https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report

    ( Japanese follows English)
    The support article is as follows, but I would like to request that the Includes Subfolders feature also works and outputs the data in “View” for the following two reasons.
    The report output screen does not show the fact that the feature does not work in “View”, so there is a possibility of misunderstanding.
    It takes longer to complete [Run] than [View],

    ---

    Warning:
    When the Includes Subfolders feature is on, the View option doesn't work - it doesn't pull events in the subfolders.
    https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report

    ユーザーアクティビティレポートのサブフォルダを含める機能の改善依頼

    サポートの記事には下記の通りとなっているが、下記の二点から[表示]でもサブフォルダを含める機能で出力されるよう要望します。
    ・[表示]では出力されないことがレポート出力の画面からは分からないので勘違いをする可能性がある点
    ・[表示]と比較して[実行]の完了までは時間が掛かる点

    ---

    警告:
    [サブフォルダを含める] 機能が有効になっている場合、[表示] オプションは動作せず、サブフォルダ内のイベントは取得されません。
    https://support.box.com/hc/en-us/articles/4415012490387-User… more

    1 vote

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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19. Please fix it button for overlay icons in Box drive's setting menu. Sometime, Windows Explorer is missing overlay icons. One of reason is or

    Please fix it button for overlay icons in Box drive's setting menu.

    Sometime, Windows Explorer is missing overlay icons.
    One of reason is order of registry key.

    How to fix steps for overlay icons is in this community page.
    Administrator can re-order registory key, but end user can not use regedit.exe.

    Missing Box Drive Icons in Windows Explorer
    https://community.box.com/t5/Box-Drive-Troubleshooting/Missing-Box-Drive-Icons-in-Windows-Explorer/ta-p/53877

    Please put fix it button on Box Drive setting menu.
    End user can fix by themselves for missing overlay icons

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    1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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20. Ability to set folder notifications for external and internal collaborators within a folder.

    Companies with many external collaborators have to walk each user through changing their folder notification settings so the external collaborator will be notified whenever a document is uploaded to a folder. This is extremely manual for us and their external collaborators. It would be easier if folder owners could set folder notifications for everyone within the folder so external collaborators receive the sames notifications as internal collaborators.

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    not planned  ·  3 comments  ·  Web App  ·  Delete…  ·  Admin →
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