3821 results found

1. Adding a granular sharing option for Annotations

   I would like to use annotations as a personal note. It would be great if an annotation is not shared with anyone by default and a user can choose an option to share/show it with collaborators.

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   0 comments  ·  Annotations  ·  Delete…  ·  Admin →
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2. When posting a shared link generated from Box onto Teams, the thumbnail display is slow.

   When sharing a link from Box on Teams, there is approximately a 7-second delay before the thumbnail is displayed.

   Improve the functionality to allow posting without waiting for the thumbnail to display. Currently, if a post is made without waiting for the thumbnail, it does not showing up.

   To prevent posts without thumbnails, the following options are requested:

   Implement a control mechanism that grays out the “post button” until the thumbnail is displayed, preventing the ability to post without a thumbnail.

   Enhance the functionality to retroactively after posting, even if it was done without waiting for the thumbnail to appear.

   4 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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3. Metadata driven Automations

   Customer wants the ability to push an approved item into multiple folders at once, which would be done using Box automations with metadata, where specific metadata can be added to push items into specific folders.

   For example adding metadata ?a?, ?b? and ?c? to a document will move the file to folders ?a?, ?b? and ?c?.

   9 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
   existing feature  ·  schang responded

   Paid Relay customers can leverage metadata to configure different outcomes

4. Feature: Selective Notification Controls Problem: Users managing multiple folders receive excessive automated alerts, particularly for colla

   Feature: Selective Notification Controls
   Problem: Users managing multiple folders receive excessive automated alerts, particularly for collaborator deletions. Currently forced to choose between all notifications or none.
   Solution: Add granular notification toggles at folder level, allowing owners to:
   • Choose which alerts they receive per folder
   • Keep important notifications while disabling non-critical ones
   • Control collaboration alerts independently
   Value:
   • Reduces notification fatigue
   • Improves content management efficiency
   • Maintains essential security alerts
   • Better user experience for folder owners

   •  

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Use file size limits of Box Enterprise account when free users edit/upload to enterprise folders

   Ability for free/lite users who are external collaborators in a folder to edit/upload content into a managed folder, even if the file size is above the free/lite limit. For example: Company A has an enterprise Box license and Company B does not, but uses free/lite accounts to collaborate in folders with Company A. When Company B needs to collaborate/edit large files in Company A’s folder, they can only do so if the size of the file is below the free/lite account limit. For large files, they have to download the file, edit it on their desktop, then email back to Company A because they can’t upload the large file size. Free/lite users/external collaborators should be able to edit/upload files into folders owned by Box Enterprise customers to avoid hindering productivity and to keep content more secure.

   Ability for free/lite users who are external collaborators in a folder to edit/upload content into a managed folder, even if the file size is above the free/lite limit. For example: Company A has an enterprise Box license and Company B does not, but uses free/lite accounts to collaborate in folders with Company A. When Company B needs to collaborate/edit large files in Company A’s folder, they can only do so if the size of the file is below the free/lite account limit. For large files, they have to download the file, edit it on their desktop, then email back to… more

   3 votes

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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6. Direct from link directly to desktop application

   To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
   1.Click on the link
   2.Login to Box
   3.Display the preview
   4.Click "Open
   5.Launch the desktop application

   Office files are often edited in the desktop application,
   and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.

   Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select Preview, Download, Desktop Apps, or Office Online.
   Ideally, the specific configuration area should be any of the following.
   1.Add a setting to [Admin Console > Users and Goops > Account [Roles and Account Permissions]].
   2.Add a setting to [Admin Console > Content and Sharing > Shared Links].
   *Triggers are "collaboration privileges" or "user designation

   To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
   1.Click on the link
   2.Login to Box
   3.Display the preview
   4.Click "Open
   5.Launch the desktop application

   Office files are often edited in the desktop application,
   and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.

   Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select… more

   17 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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7. Multi-language display of folders and file names stored in the Box

   Multi-language display of folders and file names stored in the Box

   When sharing Box folder names with overseas users (users of other languages), Japanese folder names may not be understood.
   I would like it to be possible to display folder names in multiple languages, as this would make communication and work smoother and more efficient.

   Boxに格納されているフォルダとファイル名をマルチランゲージで表示したい

   Boxのフォルダ名を海外のユーザー（他言語ユーザー）と共有する際に、日本語のフォルダ名だと伝わらない場合があります。
   マルチランゲージでフォルダ名を表示できれば意思の疎通や業務がスムーズになり効率的になるためマルチランゲージでの表示が出来るようにして欲しいです。

   1 vote

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Retain shared links
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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Product Director, or Executive, Box) responded

   Unclear on what the specific request and use-case are for this feature request. Please provide more detail!

9. Ability to specify wildcard folder in folder path for folder event trigger

   Here's the scenario. Box folder partitioning is recommended for scalability when the number of items (files or folders) within a parent (root) folder will exceed 15000. The Salesforce default integration creates a folder for each account under a 'Accounts ' Parent folder and typically number of customers will exceed 15000 for large organizations. With the Box Partitioning flow (available in the Managed package for SF), folder partitions can be based on using starting letter of the account (e.g. partition folder will be named AFolder). OR customized to have folders based on Year/Month of creation e.g. PartitionYYYYMM under the Accounts root folder.

   We would then use the Folder creation event for each account folder under the Partitioned folder to trigger various outcomes including creating a folder structure under the account folder and assigning classification and collaborations for sub-folders (requirement for business functions to have different permission levels based on RBAC).

   Currently, when specifying a folder path (In what folder will this event occur?), it accepts an absolute path (e.g. All Files > Customer Content > Accounts) but with the partitioned model, it would require the path to be All Files > Customer Content > * > Accounts

   So the suggestion is to allow a wildcard as above in the folder path

   Here's the scenario. Box folder partitioning is recommended for scalability when the number of items (files or folders) within a parent (root) folder will exceed 15000. The Salesforce default integration creates a folder for each account under a 'Accounts ' Parent folder and typically number of customers will exceed 15000 for large organizations. With the Box Partitioning flow (available in the Managed package for SF), folder partitions can be based on using starting letter of the account (e.g. partition folder will be named AFolder). OR customized to have folders based on Year/Month of creation e.g. PartitionYYYYMM under… more

   2 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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10. Whitelist domains on External Collab folders

    We want the ability to be able to whitelist a domain on a specific folder for users for users of a business, within our External Collaboration folder which we use for our clients. EG, if the folder is to be collaborated with by our client "Acme", eg then:

    FOLDER: External Collaboration > Customer > ACME

    ACME Folder: Whitelist domain acme.com

    1 vote

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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11. Folder-level "custom terms of service"

    Is it possible to only setup "Custom Terms of service" on specific sub-folders for external collaborators? Or is this setting only account-wide??

    Use case:

    We have a dataroom set up, and some external collaborators have problems accessing the "login custom terms of service" NDA and logging into Box. The notification emails from the system are often sent to their spam folder.

    We can send an NDA via the "e-sign" feature, but don't want our external collaborators to then have to accept it a 2nd time when they come to a (separate, for NDA e-signers) dataroom folders.

    Can we setup a folder-level NDA/Custom terms of service? then we can have 2 versions of the dataroom.

    1 has the click-through NDA/custom terms of service

    2 is for people who e-sign the NDA, and then can enter without having to do a "clickthrough custom terms of service/NDA" a 2nd time

    Is it possible to only setup "Custom Terms of service" on specific sub-folders for external collaborators? Or is this setting only account-wide??

    Use case:

    We have a dataroom set up, and some external collaborators have problems accessing the "login custom terms of service" NDA and logging into Box. The notification emails from the system are often sent to their spam folder.

    We can send an NDA via the "e-sign" feature, but don't want our external collaborators to then have to accept it a 2nd time when they come to a (separate, for NDA e-signers) dataroom folders.

    Can we… more

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Box Drive search for specific folder

    Currently there is not way to search for a folder name offline. All you can search for is a file name. This can be problematic if you have multiple files with the same name, but just in different locations. Suggest being able to search for file name and then open file.

    244 votes

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    16 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  AdminAkshay Ravi (Admin, Box) responded

    The ability to search for items in a specific folder was delivered in Box Drive v2.17!

13. When user share folder/file to group, please be able to use copy and paste.

    When user share folder/file to group, please be able to use copy and paste.

    When share folder/file to Group, if group name includes "@" and user copy and paste that group name to 'Invite People', it is judged mail address not group name.
    So, user cannot invite that group.

    If user enter group name and select from suggestion, they can invite group normally.

    8 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. MAC OS Spotlight search for Box Drive

    Ability to search for Box files from the Mac OS Spotlight Search feature. Allow all files/folders I have access to in Box/Drive to surface in the search functionality on my Mac desktop.

    17 votes

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    4 comments  ·  Desktop  ·  Delete…  ·  Admin →
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15. Respect the EID's Shared Link Default when Using 'Upload & Attach' in Outlook to Save to 'All Files'

    When using Box for Office inside of Outlook, specifically using the 'Upload and Attach' button when composing a new email, users are able to choose a Shared Link access level (such as 'people with the link') even if that access level is disabled in their EID. Once the user clicks upload, they receive an error because the shared link was not able to be generated due to that restriction. This behavior specifically occurs when the user is choosing to save to their 'All Files' page when using the Upload & Attach feature.

    If the user chooses a specific folder (a location other than their All Files page) Box for Office DOES do validation and is 'smart enough' to remove the access levels that are disabled in the EID of the folder owner.

    REQUEST: Add this same 'validation' when users are saving to their All Files page.

    When using Box for Office inside of Outlook, specifically using the 'Upload and Attach' button when composing a new email, users are able to choose a Shared Link access level (such as 'people with the link') even if that access level is disabled in their EID. Once the user clicks upload, they receive an error because the shared link was not able to be generated due to that restriction. This behavior specifically occurs when the user is choosing to save to their 'All Files' page when using the Upload & Attach feature.

    If the user chooses a specific folder (a… more

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    not planned  ·  0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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16. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

    Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

    If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

    So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

    1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
    2. If the service account does not have permission to the folder, we can't search for the folder.
    3. We have no way of knowing if the folder was internal or external.
    4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

    So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

    This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

    -Date & Time
    -Affected User Name
    -Affected User Email
    -Affected Folder Name
    -Affected Folder Path
    -If the affected folder is internal or external to the company
    -Details (Permission that was removed)
    -Affected Folder Owner
    -Affected Folder Owner Email
    -Link To The Affected Folder (so I don't have to spend day searching for it)

    I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

    Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

    If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

    So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service… more

    10 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Allow AppUser in developer sandbox to use API to create metadata instances in folders in production.

    Metadata is set up in folders in our production via API by AppUser in the developer sandbox.
    However, metadata templates belong to the production, and production-ready applications are not supported.
    Therefore, we can set item values for the configured metadata instances, but we cannot create metadata instances.

    2 votes

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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18. Indexing Box Drive Offline Files

    I have access to a number of folders that I don't need frequently (if at all), but I do have a select group of folders that I use daily, and I keep these stored as files available offline. I recently migrated from a computer that used Box Sync to a computer using Box Drive, and I was very disappointed to find that I couldn't search my offline files using the windows file explorer. Instead, I'm forced to use the Box Drive search window, which requires that I search ALL of my folders, which frustrates many of my directed searches.

    I would like to see Box Drive to allow for offline files to be indexed.

    I have access to a number of folders that I don't need frequently (if at all), but I do have a select group of folders that I use daily, and I keep these stored as files available offline. I recently migrated from a computer that used Box Sync to a computer using Box Drive, and I was very disappointed to find that I couldn't search my offline files using the windows file explorer. Instead, I'm forced to use the Box Drive search window, which requires that I search ALL of my folders, which frustrates many of my directed searches.

    … more

    11 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Ability to sort all files page by folders a user is an external collaborator on

    As a consulting company, we are an external collaborator on many project folders owned by customers that also subscribe to Box. It would be helpful for those in our org to be able to easily sort/toggle between those folders owned by customers and those owned internally.

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    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. Geo Restricts for External Collaborators

    Implement a Shield Geo-fencing control that would disable access to Box folders for External Collabs when they try to access Box content from abroad.

    11 votes

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    3 comments  ·  Shield  ·  Delete…  ·  Admin →
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