669 results found

1. Add avility to highlight differences between any 2 versions of BoxNotes.

   At this time, highlight is available but it is just once and never appear again.

   This idea makes it possible to view differences between the current version and the version one generation ago by showing hilights permanentily . Sure, any 2 versions of BoxNotes are better.

   3 votes

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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2. 2-Factor Authentication for Drive

   If a client has MFA/2-Factor Authentication required for all users, it would be great if Drive required similar additional protection to safeguard user content.

   Community article on MFA: https://community.box.com/t5/How-to-Guides-for-Account/What-is-2-step-Verification/ta-p/50

   3 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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3. Automating Document Creation via Dynamic Table Generation with Forms & Doc Gen

   [Request]
   Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen

   [Customer Use Case]
   The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.

   [Customer Needs]
   They want to implement the following workflow as a web-based solution without custom development.

   1. Enter invoice data per subsidiary via Forms
   2. Generate the invoice with Doc Gen
   3. Send a signature request to the manager via Box Sign
   4. After the manager signs, move the document to the shared folder with the local subsidiary

   At present, this could be achieved by using the Doc Gen API, but that would require application development, which is a significant hurdle for the customer.

   If the above can be done on the web without custom development, they believe it could be reused in other scenarios and accelerate broader business process automation.

   =====================================================
   [要望]
   Forms + Doc Gen でドキュメント生成する際に動的なテーブルを生成できるようにしてほしい。

   ［顧客のユースケース］
   本社 IT 部門が、グループ内の現地法人に対してシステム利用料の請求書を毎月発行する作業を自動化したい。

   ［顧客のニーズ］
   以下の業務プロセスをカスタム開発なしの Web ベースのワークフローとして実現したい。

   1. Forms で法人ごとに請求書データを入力
   2. Doc Gen で請求書を生成
   3. Box Sign で上司に署名リクエストを送信
   4. 上司の署名完了後、現地法人との共有フォルダにドキュメントを移動

   現状、Doc Gen API を使えば実現可能だが、アプリケーション開発が必要になり、顧客にとってハードルが高い。
   上記が Web ベースで実現できれば、他の業務シーンにも横展開でき、顧客の業務自動化を加速できると考えている。

   [Request]
   Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen

   [Customer Use Case]
   The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.

   [Customer Needs]
   They want to implement the following workflow as a web-based solution without custom development.

   1. Enter invoice data per subsidiary via Forms
   2. Generate the invoice with Doc Gen
   3. Send a signature request to the manager via Box Sign
   4. After the manager signs, move the document to the shared folder with the local subsidiary

   At present, this could be achieved by using… more

   9 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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4. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

   1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
   2. If the service account does not have permission to the folder, we can't search for the folder.
   3. We have no way of knowing if the folder was internal or external.
   4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

   So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

   This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

   -Date & Time
   -Affected User Name
   -Affected User Email
   -Affected Folder Name
   -Affected Folder Path
   -If the affected folder is internal or external to the company
   -Details (Permission that was removed)
   -Affected Folder Owner
   -Affected Folder Owner Email
   -Link To The Affected Folder (so I don't have to spend day searching for it)

   I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service… more

   10 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. PDF Bookmarks

   Please add back the ability to use built in PDF Bookmarks to the Box IOS App. This ability was present up until about 2 months ago now when apparently a library used to render PDF's was upgraded causing this ability to be lost.

   This has been an important feature for us as our users access large 50+ page PDF documents on a regular basis. During a meeting when directed to access a specific page within the document and bookmarks still worked, a user could simply select the bookmark which would send them to the exact page needed. Now users must fumble with sliding pages repeatedly going from the agenda on page 1 to trying to find the exact page needed. This is cumbersome and a downgrade to what was possible before.

   Please add back the ability to use built in PDF Bookmarks to the Box IOS App. This ability was present up until about 2 months ago now when apparently a library used to render PDF's was upgraded causing this ability to be lost.

   This has been an important feature for us as our users access large 50+ page PDF documents on a regular basis. During a meeting when directed to access a specific page within the document and bookmarks still worked, a user could simply select the bookmark which would send them to the exact page needed. Now users must… more

   8 votes

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   gathering feedback  ·  1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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6. Display more tags in new UI

   I want to see the detail of all my tags. The new user interface shows the detail of the first tag and then "2 others", etc. I job share and we each want to see each tag, especially if we widen that column to do so

   7 votes

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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7. Show the storage used AND the storage capacity of each user (i.e. 1.5GB / 2.0GB)

   Since users do not get messages letting them know when their storage is almost full, admins can see at a glance and give manual warnings

   5 votes

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   existing feature  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →

8. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then open that url in the default browser. In further conversation with our Sign Engineers, they have let us know support for Part 11 is not compliant via the Box Sign APIs, as outlined in 21 CFR Part 11 Compliance Support. "

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then… more

   10 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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9. I would love if we could Embed AI Agents, and assign specific AI Agents to specific Hubs.

   Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

   I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
   1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
   2. Unlock the blue/white Box Cloud image (see: "RC HR Screenshot 0 - Embedded into Sharepoint.png")
   3. Read my instructions on the hub, ignore the folders in the hub, and click the Box AI button (see: "RC HR Screenshot 1 - user reads instructions.png")
   4. Change the Default AI Agent (see: "RC HR Screenshot 2 - default AI Agent.png")
   5. The user has to somehow know that they're using the default AI agent, and they need to use the dropdown to the proper HR Agent "HeberBot" (see: RC HR Screenshot 3 - Dropdown to proper Agent.png)
   6. then finally type their question.

   I would love for this to be simplified somehow. Can you suggest other ways, or let me know if there's something that box has planned to simplify this? The best outcome would be: I would love for my user to go to the HR site, and type questions to the correct AI Agent.

   So I guess this request can be broken down to 2 technical asks:
   1. Embed Box AI Agents/chatboxes directly into sharepoint.
   2. Allow admins to assign specific AI Agents to specific Box Hubs. ( For example, my HR agent to my HR document hub. And inherantly disallow the default Box AI agent, or other AI Agents)

   Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

   I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
   1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
   2. Unlock the blue/white Box Cloud image (see: "RC HR… more

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   7 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Tighter integration with Box Notes and Outlook

    Box Notes should better integrate with Outlook similar to how OneNote does. From an Outlook event on your calendar, users can easily create a OneNote meeting note file, as well as assign tasks and include emails/contacts on the OneNote file as well.

    Video of OneNote + Outlook integration here: https://www.youtube.com/watch?v=gkf36RSjGig

    Microsoft support articles:

    OneNote & Outlook meeting notes: https://support.office.com/en-US/article/Take-notes-in-a-meeting-AD35C845-F9FF-46F7-BBE2-7BCC70F4C99E

    Tasks in OneNote: https://support.office.com/en-us/article/Create-Outlook-tasks-in-OneNote-19725ff3-0234-495d-9838-fb1f511e924f

    9 votes

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    not planned  ·  1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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11. A Custom Collection Portal Page

    Business goal: The ability to share a visual customized page (like a web page) with various Box artifacts and other modules (described below) with peers, customers, team members, etc. Use cases:

    1. A project collaboration page
    2. Policies and procedures page
    3. Manuals and instruction page
    4. Product information site
    5. Business Development collaboration site
    6. Various

    Major Feature
    The ability to create a blank page and drop multiple "favorites" on the page. In essence, it is similar to sharing a "collection" of Box favorites, but a more visually appealing view. Other features of this custom portal page:

    1. Ability to filter the contents of the favorites added to the page
    2. Ability to add modules with varying use cases (box note, free html, header titles, navigation if sub pages exist, search bar, rich text, Slack channel, hyperlinks to other favorites, RSS feeds, etc.)
    3. Ability to share the page with customers, partners, team members
    4. Ability to drag and drop modules to different parts of page
    5. Tracking of hits to the page

    Benefits
    1. Could be a true personal landing application for employees
    2. Various

    Business goal: The ability to share a visual customized page (like a web page) with various Box artifacts and other modules (described below) with peers, customers, team members, etc. Use cases:

    1. A project collaboration page
    2. Policies and procedures page
    3. Manuals and instruction page
    4. Product information site
    5. Business Development collaboration site
    6. Various

    Major Feature
    The ability to create a blank page and drop multiple "favorites" on the page. In essence, it is similar to sharing a "collection" of Box favorites, but a more visually appealing view. Other features of this custom portal page:

    1. Ability to filter the contents of the favorites… more
    7 votes

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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12. Box reporting dashboard

    In the present Version, Box reporting provides only a minimum representation of what's happening. We are looking for a reporting dashboard view with the following details on the dashboard.
    1. Total No of Box Folder
    2. Shared Link counts
    3. Shared Links without password count
    4. Shared Links without password expiry
    5. PII sensitive count
    6. PCI sensitive count
    7. Collaborators count

    7 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Box Note Table Functions

    We want to be able to use equations/functions in Box Notes Tables similar to Excel or Google Sheets functionality. For example, typing AVERAGE = (B2:B4) into cell B5 would find the average of cells B2 through B4.

    This would be a very helpful update.

    6 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    Hi! We didn't add "create and copy button" but currently, if shared link is created, you can just copy the URL from your browser.

14. Add support for Canon, Nikon, Sony images

    Supported by Google Drive.
    Canon = .cr2
    Nikon = .nef
    Sony = .arw

    6 votes

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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    not planned  ·  Adminvmaker (Product Manager, Box) responded

    Thank you for the submission! This is not planned.

    We don’t see enough customer demand for this yet, and supporting every additional content type takes a significant amount of engineering time and effort.

    We suggest using the Open With Preview framework which should give third-parties (the company in this case) the ability to integrate a viewer for these file types as part of Preview.

15. Adding an "Are you sure?" message when scrolling to a new page in Mark Up mode on a Mobile Device

    When enabling Mark-Ups/Comments on a Mobile Device:
    Whilst annotating on Page #1, the Web App let's you scroll to Page #2 and beyond BUT doesn't give you a warning that your annotations and comments on the previous pages will be deleted (unless you have clicked Save/Post). A message to make users aware of this, before scrolling to the next page, would be extremely helpful OR allowing for multipage mark-ups

    7 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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16. Backup Box Notes

    I would like to have the ability to create a backup of my Box Notes or at least label version history (e.g. add a "v1.2" tag at a certain point in history).

    I have tried using the Copy feature to copy the Box Note, but the copy does not retain the comments, annotations, or history.
    I have tried copying the content into Word to no avail.
    And there is no download button for Box Notes.

    7 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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17. need unlimited storage for individual plan

    100G is not enough for individual users. Please add add-on storage capacity for UNLIMITED STORAGE or at least 1T/2T

    6 votes

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    4 comments  ·  Other  ·  Delete…  ·  Admin →
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    not planned  ·  AdminModerator (@ Box, Box) responded

    We’ve shared this feedback with our marketing and sales team. Thank you!

18. Automatic update of Box tools from the company LAN via a proxy.

    Box Tools automatic update fails in an environment where Internet communication is performed from the company LAN via a proxy.

    Please change the BoxTools update "Box Edit Upgrade Service" to the specifications that read the ProxySetting of CurrentUser in the Local System and communicate.

    With the current specifications, automatic updates are not possible.
    Therefore, every time there is a version update, a manual update is performed, which takes a lot of man-hours.

    (OS used: Windows10)

    We have verified and confirmed the following. (The log file has also been confirmed.)

    (1) If the logon of "Box Edit Upgrade Service" is "Local System" (default), the update of Box Tools fails.
    However, by changing the logon from the Local System to the logged-in user (has been set proxy), communication via Proxy was possible and the update was successful.

    (2) When the Proxy setting was assigned to the Local System itself with the following command, the automatic update was successful.
    Command line: bitsadmin / Util / SetIEProxy LocalSystem Manual_Proxy <Server name>: <Port number>
    (This setting affects other systems and has a problem because services running on all other Local Systems also communicate via Proxy.)

    ③ BoxDrive update service (BoxUpdateSvc) communicates via Proxy even in LocalSystem and has succeeded in updating.
    (Localsystem extracts ProxySetting of CurrentUser and communicates.)

    Box Tools automatic update fails in an environment where Internet communication is performed from the company LAN via a proxy.

    Please change the BoxTools update "Box Edit Upgrade Service" to the specifications that read the ProxySetting of CurrentUser in the Local System and communicate.

    With the current specifications, automatic updates are not possible.
    Therefore, every time there is a version update, a manual update is performed, which takes a lot of man-hours.

    (OS used: Windows10)

    We have verified and confirmed the following. (The log file has also been confirmed.)

    (1) If the logon of "Box Edit Upgrade Service" is "Local… more

    9 votes

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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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19. File Request URL Parameters

    It would be awesome to be able to pre-populate the metadata fields via URL parameters. This is particularly useful when sending the request to clients and wanting to make it as easy as possible for them to upload their documents. Some other functions along with that which would be nice are.

    1. Pre-fill metadata (all metadata types) from URL parameters
    2. Disable metadata field when it is pre-filled by URL
    3. Hide metadata field when it is pre-filled

    Thanks for the consideration.

    7 votes

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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20. Uploading files with exactly the same hash value on BoxDrive should not be recorded as a 'copy' in the user activity report

    If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
    In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
    This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

    ■In Japanese
    Box Drive にてファイルを新規アップロード後に、同じファイル（ハッシュ値が同じファイル）を再度アップロードすると、負荷軽減のためにサーバー側で1回目のアップロードされたファイルをコピーする動作となり、ユーザーアクティビティレポートにはコピーして記録されます。たとえ2つのファイル名が異なっている場合でもそのような動きになります。
    この場合、BoxRelayで「アップロード」をトリガーにしたワークフローを組んでいると、イベントがコピーと見なされるので、トリガーが動作しないおそれがあります。
    この動作は製品の仕様上の制限となっていますが、アップロードとして扱われるように修正してほしいです。

    If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
    In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
    This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

    ■In Japanese… more

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