9664 results found

1. I want to open Box Notes in view-only mode

   Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.

   Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.

   We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.

   〈Box Notesの閲覧モードで開きたい〉

   現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
   簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。

   Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
   また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。

   19 votes

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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2. AI chat history should be saved

   Any AI chat history, whether on a document(s) or in a Hub, is not saved in the same way other AI platforms do (ex, ChatGPT, Google Gemini, CoPilot, Perplexity, etc.). Retaining the chat history will improve efficiency in future conversations and improve personalization. This seems to be the biggest flaw/miss in the rollout of Box AI.

   19 votes

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   1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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3. I would like to be able to customzie the content preview window side bar

   Once Box AI is enabled it takes the top spot as the default sidebar view in the content preview window. Some of my users would like the Activity Tab to load first, as they depend on seeing comments. Being able to customize the sidebar icons would be great

   •  

   41 votes

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   3 comments  ·  Preview  ·  Delete…  ·  Admin →
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4. Enhance Metadata Input Fields in Box Forms (Multi-line Support & Character Limit)

   [Background and Problem]
   A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

   Below are our feature improvement requests.

   1. Multi-line Input Support
      We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

   2. Increased Character Limit (Optional)
      We also have a comment from the customer regarding the character limit for the metadata field in Forms:
      "While 400 characters for Japanese is sufficient for basic needs, it would be even better if it were expanded to around 1,000 characters to allow for more detailed information and broaden its use."

   ＝＝＝＝＝＝＝＝＝
   【背景と課題】
   現在、Microsoft ListsでFAQ管理を行っている顧客がBoxへの移行を検討しています。 この際、FAQの回答をメタデータに格納する計画ですが、Box Formsのメタデータ入力欄が単一行であるため、「これでは長文の回答が入力できず、実用的ではない」というフィードバックを受けました。

   以下、機能改善のリクエストです。

   1. 入力フィールドの複数行化
      メタデータ用のテキスト入力フィールドの高さを調整できる、または「ロングテキスト」フィールドと同じ形式をメタデータフィールドでも選択できるようにしてほしい。

   2. 入力文字数の拡張　※オプショナル
      Formsのメタデータフィールドに入力できる文字数に関しても、顧客からコメントをいただいております。
      「日本語で400文字あれば最低限の用途では問題ないが、より詳細な情報を記述できるよう、1000文字程度まで拡張されると活用の幅が広がり、さらに良い」

   [Background and Problem]
   A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

   Below are our feature improvement requests.

   1. Multi-line Input Support
      We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

   2. Increased Character Limit… more

   15 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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5. Enable a Group Membership Admin role, which allows add/remove members of a Box group, without enabling modifications to the group.

   Dear Box Product Owner,
   This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.

   Problem:
   Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.

   However, the existing "Group Admin" role grants broad permissions that are not always necessary or desirable for folder owners who simply need to manage group membership. Folder owners require the ability to add and remove members from a group to grant/revoke access to the sensitive information within their folders. Granting folder owners full "Group Admin" rights exposes the group to unintended modifications, such as changes to the group's folder associations, which compromises the integrity of the group's defined access scope. Maintaining a clear and consistent understanding of which groups have access to which folders is crucial for effective access reviews and overall security governance.

   Proposed Solution:
   We propose introducing a new role, tentatively named "Group Membership Admin," with the following limited capabilities:
   • Add Members to a Group: This function would allow the designated user to add new members to a specific Box Group.
   • Remove Members from a Group: This function would allow the designated user to remove existing members from a specific Box Group.

   This new role would explicitly exclude the ability to:
   • Modify the group's name or description.
   • Associate the group with new folders.
   • Remove the group's association with existing folders.
   • Delete the group.
   • Change other group settings beyond membership.

   Benefits:
   • Enhanced Security and Compliance: By limiting the scope of permissions, the "Group Membership Admin" role minimizes the risk of unintended changes to group configurations and ensures that access controls remain aligned with security policies and regulatory requirements.
   • Improved Access Management: Folder owners can efficiently manage access to sensitive content by controlling group membership directly, without requiring intervention from IT or security administrators.
   • Clearer Entitlement Definitions: Maintaining the integrity of group-to-folder associations ensures that access reviews are accurate and reliable, providing a clear understanding of who has access to what.
   • Streamlined Workflows: Delegating group membership management to folder owners empowers them to respond quickly to changing access needs, improving overall operational efficiency.

   In conclusion, the introduction of a "Group Membership Admin" role would significantly enhance our ability to manage access to sensitive information within Box, improve compliance with regulatory requirements, and streamline access management workflows. We believe this feature enhancement is crucial for maintaining the integrity and security of our Box environment.

   Dear Box Product Owner,
   This request proposes a new "Group Membership Admin" role within Box Groups to improve access control management, particularly for folders containing sensitive information, and to streamline compliance with regulatory requirements.

   Problem:
   Currently, Box Groups are a valuable tool for managing entitlements to folders, especially those containing highly sensitive content. Integrating Box Groups with IAM tools like SailPoint enables efficient access provisioning, access reviews, and adherence to FFIEC and other regulatory standards. By managing access through groups, we can ensure that all collaborators on sensitive folders are added via controlled group memberships.

   … more

   13 votes

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   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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6. Limit the amount of data a user can delete

   There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
   However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.

   We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.

   〈ユーザーが削除できるデータ容量を制限する〉
   Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。

   ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。

   24 votes

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   2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. We would like to be able to see the indexing status of content added to Box Hubs.

   Currently, it is difficult to know when content added to a Hub becomes available for insights via Box AI,

   and therefore hard to verify the accuracy of AI responses. Please display a status indicator showing whether content has been indexed.

   Box Hubsに追加したコンテンツがインデックス化されているかステータスで分かるようにして欲しい

   Hubに追加したコンテンツがBox AIでインサイトを取得できるようになるタイミングが分からず、AIの回答精度を確認するのが難しいです。
   コンテンツがインデックス化されているかステータスを表示してほしいです。

   18 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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8. Default Search Everywhere

   While I understand the need to search only in a folder, my company uses the search everywhere function way more.

   Is there a way to make the search "everywhere" option the default instead of search "only in this folder"? It slows us down so much right now having to switch it to find a different folder without going back to the home page, or switching the search feature.

   104 votes

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   researching  ·  31 comments  ·  Search  ·  Delete…  ·  Admin →
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9. Enable Box AI API for Specific Users or Groups

   Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.

   However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.

   Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or disable the Box AI API for specific users or groups. This would allow us to manage access more flexibly and securely. We would appreciate your consideration of this feature.

   〈特定のユーザーまたはグループに対してBox AI APIを有効にする〉
   現在、Box AI APIは「すべてのユーザー」に対して一括で有効／無効を設定する仕様になっています。そのため、カスタムアプリでBox AIを利用できるようにしたい場合、全ユーザーに対してAI APIを有効化する必要があります。

   しかし、どのユーザーがどれくらいBox AI APIを利用するか事前に把握できず、API Unitの追加購入がどれほど必要か判断できません。また、意図しないユーザーが勝手にBox AI APIを利用してしまうリスクもあります。

   Box AI for NotesやBox AI for Hubsのように、Box AI APIも特定のユーザーやグループ単位で有効化／無効化できるようにしていただきたいです。

   Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.

   However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.

   Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or… more

   12 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Enhancement of the content sorting feature in Hub

    Currently, when placing multiple pieces of content in Hub, you can manually change their order, but it would be more convenient if sorting could be made easier.

    We would like to be able to sort multiple pieces of content placed in Hub all at once, in ascending or descending order, by size, file name, update date, etc.

    〈Hubのコンテンツ並び替えを強化してほしい〉
    現在、Hubに複数コンテンツを配置するとき、手動で順番を入れかえることができますが、もっと簡単に並び替えができると便利です。

    Hubに配置している複数コンテンツに対しサイズやファイル名、更新日などを昇順/降順で一括で並び替えを行いたいです。

    17 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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11. Allow separate notification messages for task assignment and completion

    Currently, when creating a general or approval task, the same notification message is sent both when the task is assigned and when it is completed.
    As a result, recipients of the message can sometimes become confused.

    I would like the ability to set different notification messages for task assignment and task completion.

    ---

    〈タスク割り当て時と完了時の通知メッセージを個別に設定したい〉
    現在、一般タスクや承認タスクを設定した際、タスクの割り当て時と完了時の両方で、
    同じ通知メッセージが送信されます。そのため、メッセージの受信者が混乱してしまうことがあります。

    タスク割り当て時用とタスク完了時用で、それぞれ異なる通知メッセージを設定できるようにしてほしいです。

    •  

    16 votes

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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12. Automatic Box Canvas Creation Based on Instructions to Box AI

    Currently, Box Canvas provides templates, but users still need to create the content themselves each time, which can be burdensome.

    To further reduce user workload, I would like to request a feature that allows Box AI to automatically generate a Box Canvas output based on user instructions.

    Box AIへの指示でBox Canvasを自動作成：

    現在、Box Canvasにはテンプレートが用意されているが、ユーザー自身が毎回コンテンツを作成する必要があり、負担が大きいです。
    ユーザーの負担をさらに軽減するために、ユーザーの指示に基づいてBox AIが自動的にBox Canvasを出力する機能を追加してほしい。

    20 votes

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    0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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13. Enable Reliable Exports for Large amount of Content

    When there’s a large amount of content, the folder and file report export gets canceled. Please make it possible to complete the export.

    If exporting everything at once is difficult, splitting is fine—please allow selecting multiple folders and batching the export instructions.

    大量のコンテンツがあるとフォルダとファイルレポートの出力がキャンセルされてしまいます。最後まで出力できるようにしてほしいです。
    すべてを一括で出力するのが難しい場合は、分割でも構いません。複数のフォルダを選択して、出力指示をまとめて実行できるようにしてください。

    9 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page

    Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.

    9 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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15. Adding AI activities to the User Activity Report

    Box AI reporting is currently only available to tenants on the Enterprise Plus plan.
    Box AI is now available to tenants with the business plan or above, but since operation logs cannot be confirmed from reports, auditing is not possible, making it unusable for businesses and posing a fatal security flaw.
    In order to use and utilize Box AI, please make sure that AI activities are output regardless of your plan.

    (日本語訳)
    ユーザーアクティビティレポートのAIアクティビティの追加

    現在Box AIに関するレポート機能を使用できるのは、Enterprise Plusプランを利用しているテナントのみです。
    businessプラン以上のテナントでもBox AIが利用できるようになりましたが、レポートから操作ログが確認できない状態では監査ができないため、企業として利用できずセキュリティ的に致命的な欠陥があります。
    企業でBox AIを利用・活用するため、プランに関わらずBoxAIに関するアクティビティが出力されるよう改修をしてください。

    31 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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16. Box AI does not recognize text in image-based PDFs

    Thank you for releasing Box AI for free.

    I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.

    When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.

    If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate your consideration of this enhancement.

    Thank you for releasing Box AI for free.

    I am currently using Box AI with the feature enabled. It successfully recognizes text in document PDFs and image files (PNG, JPG, etc.), but it does not recognize text in image-based PDFs.

    When I take a screenshot of the content in an image PDF and save it as an image file (PNG, JPG, etc.), Box AI is able to recognize the text. This suggests that the issue may be related to the file format.

    If Box AI could also recognize text within image-based PDFs, it would greatly improve usability. I would appreciate… more

    36 votes

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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17. Request to add output items to the Box Hubs Report

    Could you please include the "Hub Settings" items in the output of the Box Hubs Report?

    After a Hub is created, the creator configures access and collaboration settings for the Hub in "Hub Settings."
    As Box administrators, we would like to have an overview of access and collaboration settings for each Hub.
    While the settings can be checked individually in Content > Hubs by clicking into each Hub, it is necessary to open each one separately to confirm the configurations.
    Therefore, it would be much more convenient if "Hub Settings" could be reviewed collectively in the report.

    16 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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18. Box OCR

    I am using Box on the desktop. Is there any way I can get Box to automatically run the OCR when I upload a pdf to Box? In order to use the Box AI, I have to always open the file and run the OCR on my local Adobe and save/reupload to Box before I can use the Box AI. That is very time consuming. If Box could automatically run the OCR when I upload the document that would be great.

    11 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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19. We want all content to be displayed in Hub without using the "Show more" button.

    When a large amount of content is placed in a single block in Hub, not all of the content is displayed in the UI, and users need to click "Show more" to see the rest.

    We would like all content to be displayed without having to use the "Show more" button.

    Hubで1ブロックにコンテンツを大量に配置した際に、すべてのコンテンツがUI上に表示されず、ユーザーは「さらに表示」をクリックする必要があります。

    「さらに表示」を使うことなく、すべてのコンテンツが表示されるようにしたいです。

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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20. Exclude Specific Content from Box AI

    As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.

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    researching  ·  4 comments  ·  Box AI  ·  Delete…  ·  Admin →
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