Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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4346 results found
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Quarantined Files - View Folder Path
Currently an admin looking at the Quarantine section of Content Manager is not shown any information about where the file was attempted to be uploaded, which is also where the file will exist if the admin clicks 'restore' (approves) the file.
REQUEST: Provide location information for quarantined files such as the folder path, owner, uploader, etc. This information is already in the policy violation email that's sent to admins, so it should also be available in Content Manager.
2 votesWe are not currently making any vast improvements on quarantine in the short term. This is still helpful. We will reconsider it when working on this feature area.
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Consolidate User and Event Log Files
I am currently downloading Box event log files for my company and am seeing instances where the User Event log and the Admin Event log have holes in their data.
For instance, User Event Log is giving us fields such as item path (path_collection) and file/folder description, but it is not including field data such as IP address.
Conversely, Admin Event Log is giving us IP address, but not item path or file/folder description.We are trying to prevent duplication of data on our end, so we would like to be able to use one log or the other; however,…
1 vote -
Pop-up message when unintentionally shifting folders
It is strongly needed to have a pop-up message with Box Drive and Box Sync that allows the user to stop an unintentional shift of folders or files.
70 votesDear Box customers,
This feature was delivered in Box Drive v2.42
https://support.box.com/hc/en-us/articles/35422037930643-Box-Drive-release-Notes-2-42
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New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state
Problem (What problem could Box solve for you?)
When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think…4 votes -
Resize dialog box when moving or copying files
We are not able to view full name of folders and files that have long names without scrolling back and forth.
0 votesThis is a feature in the new Web App.
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Ability to search files by SHA1 value
Currently, the Box File APIs can give data about the SHA1 values, and these present in Shield Alerts also. It would be very beneficial to be able to also search by SHA1 values.
Key use cases:
1. Detection of duplicate content within Box to save storage space, consolidate data and reduce version management.
2. File correlation across systems (i.e. using SHA1 to correlate Box files with external security tools / malware scans)
3. Better compliance and chain-of-custody (ensuring files are unchanged)SHA1 values are referenced here:
https://developer.box.com/reference/resources/file/2 votes -
MAC OS Spotlight search for Box Drive
Ability to search for Box files from the Mac OS Spotlight Search feature. Allow all files/folders I have access to in Box/Drive to surface in the search functionality on my Mac desktop.
17 votes -
Support same user account (E-Mail) across multiple sandboxes
We use multiple sandboxes for testing varying functionality across business units and this requires a new "functional" mail account to be setup for each (which is a time consuming process). We need to be able to use the same e-mail (user account) across all of our sandboxes.
2 votes -
Open with Box Drive from WebApp
Ability to open files on Box Drive from the WebApp.
17 votes -
Sync my desktop files on a Mac to Box
Feature suggestion: if there's any way for us to sync my desktop files on a Mac to Box - that would be HUGE for our end users. Similar to how Macs work today where content on desktop is saved to iCloud - work with Apple so that Box can be used as the content storage area of choice instead.
4 votes -
Allow BoxDrive search to be limited to files and folders names
The current BoxDrive search will search the contents of the file as well.
We would like to be able to narrow down the search target when searching, because sometimes it is enough to search only the file name or folder name.
(In Japanese)
現在のBoxDriveの検索はファイルの中身まで検索対象となっています。
ファイル名やフォルダ名だけ検索で十分な場合があるため、検索時に検索対象を絞れるようにしてほしいです。6 votes -
Add additional file attribute filters when viewing files
Currently there are only 3 file filter attributes. (Name, Updated, Size) Would like to add additional file details to the UI. For example, if a file is received via File Request and file description is enabled, have that available for view right on the screen instead of having it to hover the "i" icon to view the details
2 votes -
New Preview File Type: Microsoft Office Template Files
Word - .dotx
PowerPoint - .potx
Excel - .xltx4 votes -
Toolbar vanishes randomly
When multiple files are selected the toolbar goes invisble and right click options are reduced to a minimum. The chance increases with every selected file which makes it practically impossible to move multiple files/folders at the same time.
Firefox 131.0.3 (64-Bit)1 vote -
Bulk Extract Metadata in WebApp
Currently, it is only possible to use AI metadata extract on single files in a Box App. We would like to be able to extract metadata from multiple selected files instead of only one.
2 votes -
Auto deleting files from my desktop once they are moved into box
Hi- question on moving files. Say I create a document on my desktop and then drag and drop it into box. The original document on my desktop is not deleted. I would like this to happen automatically so I am not editing the most recent file. Is this an account preference with box or with with my computer?
Example: I create a document file on my desktop just by opening up a Microsoft Word document. I then finish the document file and drag and drop into my box drive on my hard drive, but the file still exists on…
3 votes -
Open read-only in BoxDrive
Users with viewer privileges are not allowed to update files, but in the case of files that are updated simply by opening them, such as .xls files, an error will occur each time the file is opened in BoxDrive.
Is it possible to open files from BoxDrive in read-only mode?-in Japanese-
ビューアー権限のユーザーはファイルを更新することができないようになっているが、.xlsのように開くだけで更新されてしまうファイルの場合、BoxDriveでファイルを開くと都度エラーが発生してしまう。
読み取り専用状態でBoxDriveからファイルを開けるようにしてほしい。31 votesBox Drive doesn’t currently provide a built-in “read-only open” option. Instead, whether a file opens in read-only mode depends on the application (Excel, Word, etc.) and the operating system.
Here are a few possible workarounds:
- Download a local copy and open it outside of Box Drive.
- Use Box Preview in the web app, which always opens in read-only mode.
- Adjust application settings (e.g., in Excel you can configure certain files to always open as read-only).
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User can perform multi-doc AI queries from the Box Apps view
Currently a user can only select files in a folder to run a multi-doc query. They should also be able to select files in a Box Apps view to perform multi-doc AI queries.
13 votesHi, thanks for voting for this topic! This feature became generally available at the end of October. Please see here for more information: https://support.box.com/hc/en-us/articles/43182352974611-Query-single-or-multiple-documents-in-a-Box-Apps-view-using-Box-AI
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Shield access policy customization - inclusion/exclusion list for downloading files
Interested in an inclusion/exclusion list FOR downloading files, as part of a Shield access policy.
Ex: If Owners/Co-Owners/Editors are OK to download they want control the file types they can download. I know you can control this by just creating a separate classification and policy but that could cause too many of them. Better to create an filetype inclusion list
1 vote -
Auto Classification policy does not work when folders are copied or moved
We would like to improve the behavior so that the auto-classification policy works correctly for files within the folder, even if the folder is copied or moved.
【Details】
Currently, the Auto Classification policy works correctly when files are copied or moved, but not when folders are copied or moved.
For example, if a ".dwg" file is stored in the "Technical Information" folder, there is an automatic classification policy that assigns the label "Technical Information" (not for external collaboration).
In this case, when a file with a .dwg extension is moved from the "Outside Shared" folder, it is automatically assigned the…32 votesUnfortunately classifying child items upon move/copy operations of the parent folder is not being considered at this time.
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