10106 results found

1. content headers

   When return JSON files in Box (e.g., via API), the content headers show "text/html" or "application/octet-stream" but should be "application/json". This is preventing automation with third party organizations I need to share data with because the content-type header is incorrect.

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2. Add a "User must pick from the lowest available level" option when adding a Taxonomy to a Metadata Template

   The existing options for "What level(s) can users select a value from?" have their use cases, but they do not cover all of the potential applications of the Taxonomy system.

   Right now, when I add a taxonomy to a metadata template, the options are "Users must pick from the following level: [level]", and "Users can pick from any level in the list". What I would like to propose is a third option, "User must pick from the lowest available level".

   The intent behind this would be to accommodate for Taxonomies where not every item has child items. In much of my experience there are many organizational structures where only some items have further children, and in those cases we would like to require the user to select the lowest option on a branch. For example, in the diagram below a user should be able to select Item 1 because it is the lowest option on that branch, but not Item 2 because there are children items with more specific information (Item 2.1 and Item 2.2).

   The existing options for "What level(s) can users select a value from?" have their use cases, but they do not cover all of the potential applications of the Taxonomy system.

   Right now, when I add a taxonomy to a metadata template, the options are "Users must pick from the following level: [level]", and "Users can pick from any level in the list". What I would like to propose is a third option, "User must pick from the lowest available level".

   The intent behind this would be to accommodate for Taxonomies where not every item… more

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3. AI

   AI studio governance - permissions and sandbox
   As a confederation, we need to decentralize the creation and management of custom agents. This requires the following elements:
   - Agent creation permission should not require co-admin permission (co-admin receive notifications not relevant to agent creators)
   - Agent creators must have access to specific environments and not to all agents. This prevents accessing agents that are managed by others, and also allows creating test environments for experimentation
   - Paid AI credits must be allocated to environments so environment admins have appropriate controls/limits over their consumption

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4. Allow Conditional Splits in Box Automate to reliably check file extension or file type

   It would be very useful for Box Automate Conditional Splits to have a reliable condition for a file's actual extension or file type.

   For example, I need to route files automatically:

   .wav / .aif → Audio folder
   .mov / .mp4 → Video folder
   Everything else → Unsorted

   I initially tried using the file name with conditions such as “contains .wav” or “contains .mp4,” but these conditions did not work reliably. I eventually had to look for specific words contained in our filenames instead, which is much less flexible and depends on users following a particular naming convention.

   Ideally, Conditional Splits would provide properties such as:

   File Extension
   File Type / MIME Type
   operators such as is, is one of, or ends with

   This would make it possible to reliably route files based on their actual format without relying on filename conventions.

   This would be especially useful inside For Each / Loop actions, where each current file could be routed according to its own file type.

   It would be very useful for Box Automate Conditional Splits to have a reliable condition for a file's actual extension or file type.

   For example, I need to route files automatically:

   .wav / .aif → Audio folder
   .mov / .mp4 → Video folder
   Everything else → Unsorted

   I initially tried using the file name with conditions such as “contains .wav” or “contains .mp4,” but these conditions did not work reliably. I eventually had to look for specific words contained in our filenames instead, which is much less flexible and depends on users following a particular naming convention.

   Ideally, Conditional… more

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5. Allow users to duplicate Conditional Splits in Box Automate

   It would be very helpful to have the ability to copy or duplicate a Conditional Split, including all of its branches and conditions.

   When building multiple workflows with the same routing logic, users currently have to recreate every condition manually. For example, if a Conditional Split checks for .wav, .aif, .mov, .mp4, and other file types, the same logic has to be rebuilt from scratch in each workflow.

   A “Duplicate Conditional Split” option would save a significant amount of time and reduce the chance of errors when recreating complex workflow logic.

   Ideally, duplicating the split would preserve:

   All branches
   All conditions
   AND/OR logic
   Variable selections
   Branch names

   This would be especially useful for workflows that use the same routing structure in different folders or projects.

   It would be very helpful to have the ability to copy or duplicate a Conditional Split, including all of its branches and conditions.

   When building multiple workflows with the same routing logic, users currently have to recreate every condition manually. For example, if a Conditional Split checks for .wav, .aif, .mov, .mp4, and other file types, the same logic has to be rebuilt from scratch in each workflow.

   A “Duplicate Conditional Split” option would save a significant amount of time and reduce the chance of errors when recreating complex workflow logic.

   Ideally, duplicating the split would preserve:

   All branches… more

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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6. Do not display “Box Login” from “Required Recipient Authentication” for Enterprise and lower-tier plans

   The "Box Login" option for additional recipient authentication in Box Sign is not available for Enterprise and lower-tier plans.
   However, even on these plans, “Box Login” is displayed under Enterprise Settings > Box Sign > Required Recipient Authentication.

   Displaying an unavailable feature may cause confusion for administrators and users.
   We request an improvement so that “Box Login” is not displayed for subscription plans at or below Enterprise.

   （日本語訳）
   Enterprise以下の契約プランで”受信者の本人確認方法 (必須) > Boxへのログイン”を表示させない

   Box Signの追加の受信者認証で「Boxへのログイン」はEnterprise以下のプランでは利用できません。
   しかし、Enterprise以下のプランでも、Enterprise設定>Box Sign >受信者の本人確認方法 (必須)に「Boxへのログイン」が表示されます。

   利用できない機能が表示されてしまうと管理者やユーザーへの混乱を招きます。
   Enterprise以下の契約プランでは「Boxへのログイン」を表示しないよう改善を要望します。

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7. Limit the amount of data a user can delete

   There have been repeated incidents where users accidentally delete large amounts of data from Box Drive. Each time, administrators are required to restore the data.
   However, administrators cannot restore the data until the deletion process is fully completed, and even then, the restoration takes as much time as the deletion, which disrupts business operations.

   We would like to set an upper limit on the amount of data that users (other than Box administrators and co-administrators) can delete at one time, in order to prevent users from accidentally deleting large amounts of data.

   〈ユーザーが削除できるデータ容量を制限する〉
   Box Driveでユーザーが誤って大量のデータを削除してしまう事件が繰り返し発生しています。そのたびに管理者がデータを復元する必要があります。しかし、管理者は削除処理が完全に終了するまでデータを復元することができず、さらに復元にも削除と同じくらいの時間がかかるため、業務の妨げとなっています。

   ユーザー（Box管理者および共同管理者以外）が一度に削除できるデータ容量の上限を設定することで、ユーザーが誤って大量のデータを削除してしまうことを防ぎたいと考えています。

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   researching  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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8. Reverse Image Search

   Being able to upload an image and Box browser finding it (or similar) within a specified folder. Similar idea to Google lens.

   67 votes

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   researching  ·  4 comments  ·  Search  ·  Delete…  ·  Admin →
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9. test flow

   testing flow

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   2 comments  ·  Other  ·  Edit…  ·  Delete…  ·  Admin →
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10. Collaboration - Asset Transformation (ability to resize assets), DAM feature

    Many Digital Asset Management Solutions allow Asset transformation (the ability to dynamically resize/reformat assets without manual intervention)

    Use case: I create a new design that I want launch to different marketing campaigns (instagram, tiktok, email hero image, website hero image etc). From one design, I need to automatically create different sizes for each location.

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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11. Send Signature Request on Behalf of Another User

    Requesting the ability to act as another Box user when requesting a signature on a document. Use case is where an executive needs a doc for signature, and their admin generates that request on the exec's behalf -- the exec name holds more weight, so the ability for that admin to be granted extended Sign privileges to be able to send a request as if they were the exec. This is similar to Zoom's scheduling privileges where a user can schedule meetings as a "delegate" of another user (and the meeting invite looks as if it was coming from the user themselves, vs as the delegate).

    Requesting the ability to act as another Box user when requesting a signature on a document. Use case is where an executive needs a doc for signature, and their admin generates that request on the exec's behalf -- the exec name holds more weight, so the ability for that admin to be granted extended Sign privileges to be able to send a request as if they were the exec. This is similar to Zoom's scheduling privileges where a user can schedule meetings as a "delegate" of another user (and the meeting invite looks as if it was coming from the … more

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. Implementation of stable access to external shared links (such as app.box.com) in BVE-enabled environments (ent.box.com)

    Currently, when accessing external shared links (app.box.com) from a BVE-enabled environment (ent.box.com), the browser login session is not always properly maintained, and Box may temporarily fail to recognize the user’s account.
    When shared links are used regularly in business operations, having to log in again or switch browsers each time places a significant burden on users and negatively affects productivity.

    Please ensure that users can access external shared links (app.box.com) reliably from BVE-enabled environments without session interruptions or the need to log in again.
    Additionally, please prevent errors caused by differences between app.box.com and ent.box.com.

    （日本語）
    BVE有効環境（ent.box.com）における外部共有リンク（app.box.com など）の安定アクセス機能の実装

    現在、BVE有効環境（ent.box.com）から外部共有リンク（app.box.com ）にアクセスすると、 ブラウザのログイン状態（セッション）が正しく引き継がれず、一時的にBox側でアカウントが認識できなくなる場合があります。
    業務上、共有リンクの利用機会が一定数ある場合、都度再ログインやブラウザの切り替えが必要になる状況は、ユーザーの負担が大きく、業務効率にも影響します。

    安定的にBVE有効環境でも外部共有リンク（app.box.com）アクセス時にセッションが切れず、再ログイン不要で利用できるようにしてください。
    また、app.box.com / ent.box.com の差異に起因するエラーが発生しないようにしてください。

    Currently, when accessing external shared links (app.box.com) from a BVE-enabled environment (ent.box.com), the browser login session is not always properly maintained, and Box may temporarily fail to recognize the user’s account.
    When shared links are used regularly in business operations, having to log in again or switch browsers each time places a significant burden on users and negatively affects productivity.

    Please ensure that users can access external shared links (app.box.com) reliably from BVE-enabled environments without session interruptions or the need to log in again.
    Additionally, please prevent errors caused by differences between app.box.com and ent.box.com.

    （日本語）
    BVE有効環境（ent.box.com）における外部共有リンク（app.box.com… more

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13. Enable macro excels on the web app

    Excel macro files with VBA cannot be run on the web app currently and need to be open via Desktop app which is counter productive. Can this be looked into?

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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14. Enhanced Detail when an upload fails and notification of upload failure sends out.

    When an email upload fails, there is no level of detail associated with the notification sent from Box. It would be extremely helpful to be notified of exactly which upload or folder location of the failure that occured.

    •  

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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15. "Show in Finder" Option for Box Drive

    Hello Box Team,

    I'd like to request a feature that would improve the desktop experience for Mac users of Box Drive.

    Feature: A "Show in Finder" option, available via right-click (or a toolbar button) on any file or folder within the Box desktop app and web interface. Selecting it would open Finder with the corresponding local file pre-selected.
    Why this would help: Many users work across both Box and local file management tools, particularly when handling multiple synced folders or nested project structures. Currently, there's no direct way to jump from a file in Box to its exact location on the Mac filesystem, so users have to search for it manually. Competing services like Dropbox and Google Drive already offer this functionality, and adding it to Box would bring the desktop experience up to par while saving users time.

    Platform: macOS (Box Drive desktop client)

    Hello Box Team,

    I'd like to request a feature that would improve the desktop experience for Mac users of Box Drive.

    Feature: A "Show in Finder" option, available via right-click (or a toolbar button) on any file or folder within the Box desktop app and web interface. Selecting it would open Finder with the corresponding local file pre-selected.
    Why this would help: Many users work across both Box and local file management tools, particularly when handling multiple synced folders or nested project structures. Currently, there's no direct way to jump from a file in Box to its exact… more

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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16. Enable HTML Rendering in Box Mobile

    Box Mobile should support HTML rendering, consistent with the Box web experience.
    Without mobile rendering, users must download files, open another application, or wait until they can access a desktop browser.
    Enabling HTML rendering in Box Mobile would provide a consistent cross-platform experience and allow users to securely view HTML content directly within Box.

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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17. Pin, Save, and Organize Box AI Sessions for Reuse

    Let us pin, favorite, or save Box AI session conversations so we can get to them more quickly. Perhaps even let us organize them within Collections.

    We can currently search and browse our session history, but for those sessions we need to come back to frequently, the ability to favorite them or add them to a collection would let us get to them more efficiently.

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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18. See who looked at a file.

    Would be great if we could see who has viewed a file. I upload a video, and would like to see which stakeholders have viewed it.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Separate the LLM disablement settings for Box Agents and Custom Agents

    With the recent release (Admin model controls for the Box Agent), disabling an LLM also makes it unavailable for selection when creating a custom agent in AI Studio. However, there are cases where customers want to remove an LLM from the models available for Box Agent while still allowing it to be used in custom agents for specific scenarios.

    【日本語】
    LLM無効化の設定をBox Agent用とカスタムエージェント用と分離してほしい

    管理コンソールで特定のLLMを無効化するとBox Agent（Box AI Home, Hubs, Notes, Documents）だけでなくAI Studioで作成するカスタムエージェントでもそのLLMが利用不可になります。これは特定のシナリオで特定のLLMを利用したいユーザーのニーズに反するため、個別に設定できるようにしてほしい。

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    0 comments  ·  Box AI  ·  Edit…  ·  Delete…  ·  Admin →
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20. form submission export

    Box forms submissions should be available via export/report to show each submission and it's form responses, as well as info about the submission (who was it by, when, etc.). This would help with tracking specific forms and reflect functionality with similar products.

    31 votes

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    on roadmap  ·  2 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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