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4013 results found

  1. Default Collaboration Role, Allow all Seven options at Admin level that are available to users

    Please allow the ability to set Default Collaboration Role in Admin console to any of the seven options that are currently available at the user level.

    Currently the only options are Editor or Viewer. Thats not enough flexibility for Box Admins.

    5 votes

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  2. Request improvement so that users who do not have output permission do not display the download button for Content Insight activities

    For users who cannot create a folder in the root folder in a closed environment, pressing the "Download" button on the Content Insights activity will result in the error message "Sorry, the report could not be generated. Please try again." .
    If the download button is displayed, users who do not have the output authority will mistakenly think that they can download the report, and error messages will appear and the number of inquiries to the administrator will increase.
    Therefore, we would like to see improvements.

    <出力権限のないユーザーにコンテンツインサイトのアクティビティのダウンロードボタンを表示させないよう改善を希望>
    クローズド環境でルートフォルダにフォルダを作成できないユーザーの場合、コンテンツインサイトのアクティビティの「ダウンロード」ボタンを押すと、「レポートを生成できませんでした。後でもう一度やり直してください。」というエラーが表示されます。
    ダウンロードボタンが存在することで、出力権限がないユーザーもダウンロードできると勘違いしてしまい、エラーが表示され管理者への問い合わせが増えるため、出力権限がないユーザーにはコンテンツインサイトのアクティビティのダウンロードボタンを表示させないように改善を希望します。

    26 votes

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  3. Exports users doesn't reflect the latest users

    We're using the list of users which we can export from 'Export Users' button in Users and Groups menu to verify if the user provisioning tool is working correctly on the daily basis.

    Although I heard from Box that Box reports are being migrated to new data platform to improve the performance, this new Export Users report doesn't reflect the latest users. Maybe this new one reports the user list as of roughly half a day ago, so we can't our daily verification task correctly...

    I think user list should reflect the latest status so…

    3 votes

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  4. Want to display to users the number of times BoxAI can be used for free.

    Want to display to users the number of times BoxAI can be used for free.

    Each user can use Box AI up to 20 times without incurring additional charges, but it is not possible to know how much they are currently using it.
    Therefore, we would like to request that the number of times the service can be used for free be displayed on the usage screen.

    BoxAIの無償利用可能回数を利用者へ表示させたい

    Box AIは各ユーザー20回までは追加料金が発生せずに利用出来ますが、自分が今どれぐらい利用しているかを把握することができません。
    そのため、無償で後何回利用できるかを利用画面に表示するように要望します。

    9 votes

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    0 comments  ·  Box AI  ·  Admin →
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  5. Ability to select a Box folder by dragging and dropping in Box for Slack

    With the current design of Box for Slack, user cannot select a Box file without clicking on the upload button. User wants to select a Box folder by dragging and dropping.

    7 votes

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    0 comments  ·  Web App  ·  Admin →
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  6. Remove multiple collaborators from folders

    Box currently does not have a way to remove multiple collaborators at bulk.
    Currently, admin needs to manually remove multiple users by opening the appropriate folder and removing users one at a time.

    Suggestion can also apply to removing collaborators from multiple folders.

    103 votes

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    23 comments  ·  Web App  ·  Admin →
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  7. Enable 2FA renewal requirement options for external collaborators

    Background:
    2FA for external collaborators does not require a re-2FA. The only way an external person will have to re-2FA is if they switch browsers or clear cache/history. I have an external user that set up 2FA in November of 2021 that hasn’t had to re-2FA to our box environment since. It has been so long that she didn’t even remember setting it up (it is Aug ’22 now). The current box 2FA implementation effectively moves the security away from box and on to the end user’s device / environment. Being external partners, we have no insight into how…

    22 votes

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    1 comment  ·  Security  ·  Admin →
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  8. Grid View - Bring Back The Slider (adjusts the image size previews in Grid View)

    Recent changes to the Grid View noted here, https://support.box.com/hc/en-us/articles/10117683547539-List-view-and-grid-view-enhancements, have removed a key feature that had become part of my companies workflows.

    Prior to this update, the Grid View had an slider next to the button we use to toggle between the Grid and List views. Today, that slider is gone.

    Now the ONLY way to view the Grid is as thumbnails. My company of 500+ uses Box daily and a BIG part of our workflows relies on this feature. We never imagined this would be removed and it is causing us to discuss alternative options. We are an…

    67 votes

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    28 comments  ·  Web App  ·  Admin →

    The grid view slider has been released on April 24. Please make sure to leave feedback if you have any pain points or problems you would like for Box to solve.

  9. Warn users that annotations will not be added to a Word document as comments

    Since Annotations do not get added to Word documents as comments, a warning should be presented to users stating this to avoid any confusion by the user who may be expecting this to happen.

    4 votes

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    0 comments  ·  Annotations  ·  Admin →
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  10. Swipe between previews on mobile (outside of webapp)

    Currently, users would need to click on a picture to preview it, then close the preview in order to preview something else. This is not an acceptable user experience.

    Dropbox does provide this functionality. Would it be possible to add the "swipe" option to navigate between previews?

    10 votes

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    0 comments  ·  Mobile  ·  Admin →

    This feature is currently available in our iOS app when previewing images. When on an image preview, swipe left or right to view other images in the folder.

    To see all images in a folder at once, you can also take advantage of gallery view. From an image preview, tap on the icon in the top right corner that looks like four squares. This will launch you into gallery mode, allowing you to see all images in a folder and select between them.

  11. Box Drive: Change cache location

    It would be really awesome to allow the box drive cache location to be placed somewhere other than C:\Users<USERNAME>\AppData\Local\Box\Box\cache, say on on a separate volume that doesn't consume space on C: (boot / application drive). Ideally I would like to place it on my second ssd D:

    376 votes

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    140 comments  ·  Box Drive  ·  Admin →
  12. A function that allows users to check classification labels at the folder level from the mobile app.

    When storing highly confidential information in Box, it is necessary for each end user to recognize that the folder as a whole contains confidential information.
    While BoxWeb can recognize folders that confidential information by using classification labels, the mobile app (Box for EMM) cannot.
    Since users need to be aware that the folder as a whole handles confidential information, please implement a function that allows users to check classification labels at the folder level from the mobile app.

    <モバイルアプリからフォルダレベルの分類ラベルを確認できる機能>
    Boxへ機密性の高い情報を格納するにあたり、エンドユーザーそれぞれがフォルダ全体として機密情報が格納されていることを認識する必要があると考えます。
    BoxWebからは分類ラベルを利用することで機密情報保管フォルダを認識可能ですが、モバイルアプリ(Box for EMM)からでは確認できません。
    フォルダ全体として機微情報を扱うフォルダであることをユーザーに認識づける必要があるため、モバイルアプリからフォルダレベルで分類ラベルを確認できる機能を実装してください。

    11 votes

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    0 comments  ·  Mobile  ·  Admin →
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  13. Moved to trash report

    We would like to run a report for a user and understand who deleted their content. Currently you will need to run this for the whole enterprise with the option moved to trash, and the results will only show who deleted the content and not who owns that content.

    The only work around at moment is to pivot table with files and folders report of the owner they are looking to run the report on.

    15 votes

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    not planned  ·  2 comments  ·  Governance  ·  Admin →
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  14. Allow Excel's Shared Workbook feature to work on Box.

    Microsoft Excel has a feature called Shared Workbook that allows multiple users to edit Excel file simultaneously and still migrate each modifications into each others' Excel files.

    https://support.office.com/en-us/article/about-the-shared-workbook-feature-49b833c0-873b-48d8-8bf2-c1c59a628534

    Box doesn't support this type of feature, but Google and Dropbox supports to notify users on (Office) file modification status to provide similar feature / user experience.

    Google:
    https://gsuiteupdates.googleblog.com/2018/07/avoid-microsoft-version-conflicts-with-google-drive.html

    Dropbox:
    https://blogs.dropbox.com/dropbox/2015/10/dropbox-badge-now-available/

    17 votes

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    1 comment  ·  Desktop  ·  Admin →
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    While we won’t be building in support for the Shared Workbook feature as requested, we will be providing capabilities in the near-future that will provide more visibility when you open a file that is locked in order to prevent file editing conflicts.

  15. Ability to notify specific email address after users upload file via File Request.

    Ability to notify specific email address after users upload file via File Request.

    13 votes

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    delivered  ·  1 comment  ·  Workflow  ·  Admin →
  16. Relay:Users who have already been invited in a group will not be invited with "Invite assignees as Viewers/Editors"

    [Background]
    A new feature has been added to Relay called "Invite assignees as Virwers/Editors".
    "Invite assignees as Virwers/Editors" are sent to users who have already been invited in the group.
    This is confusing because additional invitations are carried out to users who have already been invited.
    Furthermore, operationally, this requires the collaboration to be removed from the relevant file each time.
    *As a company rule, we are not allowed to collaborate with individuals individually, except in groups to which they have been previously invited by Admin.

    [Request]
    Users who have already been invited to a group should…

    23 votes

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    0 comments  ·  Workflow  ·  Admin →
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  17. Inactive users are not listed when managing groups

    When in the Admin Console and viewing groups, if I go to edit the membership list of a group, the list does not appear to display inactive users, but if I search for a user in the group it will display the user. However, if viewing the members of a group through the normal interface, it will display all members, even inactive ones.

    This is potentially confusing as it means that the list of members a group admin would see will be different, and if they want to remove someone, they will not be able to just browse…

    4 votes

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    not planned  ·  amartinson responded

    Thank you for the feedback! IMO, we should not display inactive users in the groups as the group should keep a membership of all the active users. Thanks!

  18. Users and Groups - Move "More Options" [...] Menu to Left-Hand Side of Page

    Admins regularly take repeated actions in the Users and Groups tab of the Admin Console - specifically Log in as User, and Add User to Groups. If the menu could be close to the user's name, this would make manual processing much easier for admins.

    9 votes

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  19. Identify which files and folders a user owns within a shared Teams folder, that are not shared or collaborated with others

    We encountered a situation where certain files inside a shared drive were only visible to one user, while others couldn’t access them. This caused confusion because the files appeared to be part of the shared structure but were effectively private. A feature that highlights or filters these user-owned, non-shared items would help prevent misunderstandings and improve transparency.

    1 vote

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  20. excel online previewer for Box Platform

    We want to user the Excel online previewer for Box Platform as well.
    We are able to open excel files with Excel online previewer when we access from Box.com.
    However when we open the file from platform, we cannot.

    10 votes

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