528 results found

1. Either/Or Approvers

   Currently Relay does not support "either/or" approvers.

   We have use cases where we have multiple approvers in a process but only need a certain amount of approvers to continue the workflow. i.e. There are 3 approvers in a process but we only need 2 out of the 3 to approve.

   18 votes

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   delivered  ·  1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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2. FIX the SEARCH to search exact terms and support advanced search parameters

   There are several major issues here, search should be powerful in order to make the tool as useful as possible. It is to the point now that we are storing so much information on Box that not having a search tool that actually works is causing us serious headache and loss of productivity.

   1. Search returns results for all forms of a word, how is it helpful to be absolutely unable to narrow a search. For example, if I search for "Government" (yes, even when using quotes) I get results including government, governance, govern, etc. Thanks Box, you have now included nearly every file in our file structure and there is no way for me to filter it down to what I actually want which is files with the word "government".

   2. There is no way to search for files containing multiple specific words. For instance if I want to search for a file with multiple words for example "license" AND "July" I end up getting a list of files which contain one or more of the words with all of the variations (licensees instead of license) but none of the files contain both words.

   Search should be a basic function of a platform like Box, it should actually work.

   There are several major issues here, search should be powerful in order to make the tool as useful as possible. It is to the point now that we are storing so much information on Box that not having a search tool that actually works is causing us serious headache and loss of productivity.

   1. Search returns results for all forms of a word, how is it helpful to be absolutely unable to narrow a search. For example, if I search for "Government" (yes, even when using quotes) I get results including government, governance, govern, etc. Thanks Box, you have now included… more

   25 votes

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   gathering feedback  ·  5 comments  ·  Search  ·  Delete…  ·  Admin →
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3. Canvas feature improvements

   After trying Canvas it looks like in order to get more use out of this compared to other open white board on the market it really does need allow more flexibility and improvements such as:

   1. Ability to allow GIF's for presentations.
   2. Allow links/ bookmark to files within box within a text box.
   3. Allow preview box of a video or crop a video within box to show a snippet of the video for presentation.
   4. Allow a preview link/ bookmark to Audio file to play.
   5. Currently drawn notes or shapes only allow corners to expand, it would help to add in side anchor points to adjust size on the edges as well.
   6. Allow links from anything made within canvas to link/ bookmark to any box file type.
   7. Have notifications notify all users added to the Canvas or invited to let them know if a user is updating the Canvas.
   8. Improve the bottom left overview map to be able to click on the zone to jump to that location.
   9. Ability to save your own templates and access them in the templates button and reuse them for future use.
   10. Allow a user name/ time/ date stamp to add to each object added by a user so other users know who added the object and when.
   11. Allow comment box or note box to be added to each object within canvas OR provide a link to that object within the comments pane on the right hand side for users to be able to link what they have done.
   12. Add in animations for more flare and general interesting improvements to the look of the canvas. Example : animated note outlines/ animated flow arrows linking objects
   13. Ability to add and create basic tables with links/ bookmarks within them from the text.
   14. Ability to add in zoom in animation for presentations to move seamlessly to each zone specified or specific object.
   15. Ability to produce presentations with an active popup/ media pane that has a back/ forward/ play function.
   16. Ability to select multiple objects and group them together
   17. Ability to link text box or whole group to a box task
   18. Ability to import links to other features Example: Box note/ word/ google docs... etc etc
   19. Add a 'Help' popup window that shows a list of shortcuts that the user can use. Right now after testing it a little i know i can use on a mac: Copy, paste, duplicate. I am unsure what else i can do.

   I really appreciate the idea of having Canvas for box.com this is a great addition so i really hope features like these get added in as you see these features in allot of whiteboards online. Thank you for Canvas so far its a nice addition i look forward to seeing what comes next.

   After trying Canvas it looks like in order to get more use out of this compared to other open white board on the market it really does need allow more flexibility and improvements such as:

   1. Ability to allow GIF's for presentations.
   2. Allow links/ bookmark to files within box within a text box.
   3. Allow preview box of a video or crop a video within box to show a snippet of the video for presentation.
   4. Allow a preview link/ bookmark to Audio file to play.
   5. Currently drawn notes or shapes only allow corners to expand, it would help to add in side… more
   25 votes

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   on roadmap  ·  3 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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4. Allow Excel to open report (csv) without worrying about encoding

   The encoding for such csv file is in UTF-8 (no Byte Order Mark) and Excel failed to interpret such file, resulting in non-Unicode character turning garble.

   Since we open this report in a Spreadsheet software like Microsoft Excel, it would be beneficial to have Byte Order Mark added to the csv report in the first place.

   The workaround now is either
   1) Open the csv file in a modern text editor and re-save it using UTF-8 (with Byte Order Mark)

   2) Open a blank spreadsheet on Excel. From "Data" tab click on import from text data source. The manually imported csv files would be correctly imported.

   Both workaround would required few extra steps before getting the report display correctly.

   The encoding for such csv file is in UTF-8 (no Byte Order Mark) and Excel failed to interpret such file, resulting in non-Unicode character turning garble.

   Since we open this report in a Spreadsheet software like Microsoft Excel, it would be beneficial to have Byte Order Mark added to the csv report in the first place.

   The workaround now is either
   1) Open the csv file in a modern text editor and re-save it using UTF-8 (with Byte Order Mark)

   2) Open a blank spreadsheet on Excel. From "Data" tab click on import from text data source. The manually imported… more

   20 votes

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   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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5. Increase Keynote collaboration size limit to match Apples.

   Apples iCloud offers users a 2GB Keynote collaboration limit.
   Please can Box match this limit we are struggling with the 1GB limit with users reverting back to iCloud.

   14 votes

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   0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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6. Ability to create an index of a folder structure

   1) A way to create an index of a folder structure to make it easier for outside collaborators to get an idea of whats down the folder tree. We’re looking for some sort of index (like a table of contents) in an orderly fashion for a particular set of folders. I ran a files and folders report but as just an excel sheet it was relatively useless as a table of contents

   2) A way to schedule a report to run daily or weekly

   18 votes

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   not planned  ·  3 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Added an event trigger for FILE.RENAME and FOLDER.RENAME for V2 webhooks

   This events would trigger v2 webhooks when an item is renamed.

   5 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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   existing feature  ·  AdminMike Grytsai (Sr. Product Manager, SDKs, Box) responded

   The webhook triggers for file and folder rename already exists. Please review them on the developer website - https://developer.box.com/reference/resources/webhook-invocation/

8. Comments / Tasks from Desktop (Box Drive)

   In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

   A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

   1) Bring in notifications, tasks and a comment stream into the system tray app. We have that nice search feature now which is amazing so it shouldn't be too hard to add a new tab there for tasks/comments and notifications like we have on the website. Show us a number somewhere to inform how many outstanding tasks, new/unread comments, new file uploads and/or mentions there are that need our attention. From there we could read and reply straight from the system tray

   2) Have a small indicator or number on the file icon itself in windows file explorer that let's us know how many comments/tasks are on that file and if there are any new ones.. We could right click on the right, go to the box context menu into a comments/tasks section that would bring up the discussions on that file. From there, in a popup menu or perhaps it just triggers the same system tray window discussed in the above point, we could read, reply or complete our tasks

   In order to currently leave a comment on a file we have to right click on it, click on view on Box drive, which opens chrome, loads the file, then click on the comment icon on the right and then leave our comment

   A quicker and much simpler way of doing this would be to bring in comments and tasks into the box drive app to save us all of those steps of having to do this through our browser. There are a couple ways of doing this

   1) Bring in notifications, tasks and a comment stream into the system… more

   21 votes

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   under consideration  ·  5 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Create reports for Shield actions/tracking

   Create reporting for Shield activities, including the following:
   1) Classifications applied by their name (i.e. 'externalpublic used on 157 folders/files'). This would help determine popular and unpopular classifications.
   2) User who applied the classification label and each time they applied one (i.e. Person A applied shield classification labels on 10/1, 10/2, 10/3, etc). Helps see who is using the labels and how frequently.
   3) User and which label they applied (i.e. Person B applied the externalpublic label on 10/1, 10/2, 10/3, etc.). Helps see a combo of the above two bullets.
   4) Number of times a shield classification label prevented file/folder sharing (i.e. internal_only label prevented 300 files/folders from being shared externally). Doesn't have to be a deep dive into which folders, just some gauge of how effective the labels are at stopping things from being shared incorrectly.

   Create reporting for Shield activities, including the following:
   1) Classifications applied by their name (i.e. 'externalpublic used on 157 folders/files'). This would help determine popular and unpopular classifications.
   2) User who applied the classification label and each time they applied one (i.e. Person A applied shield classification labels on 10/1, 10/2, 10/3, etc). Helps see who is using the labels and how frequently.
   3) User and which label they applied (i.e. Person B applied the externalpublic label on 10/1, 10/2, 10/3, etc.). Helps see a combo of the above two bullets.
   4) Number of times a shield classification… more

   15 votes

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   3 comments  ·  Shield  ·  Delete…  ·  Admin →
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   delivered  ·  AdminAnonymous (Admin, Box) responded

   Classification report is GA.

10. Reflect Power Point page number settings in Box preview

    When page numbers are inserted in Power Point starting from the slide following the cover page and the slide start number is set to 0, there is a difference in the page numbers when viewed from the Power Point desktop application and when previewed in Box.
    In the Power Point app, the slide on the page following the cover page has a page number of 1, but in the Box preview screen it is 2.

    There is no workaround for users invited with previewer or shared via a view-only shared link, as they cannot edit or download.
    Please reflect the page numbers set in the Power Point application on the preview screen as well, as there will be discrepancies in recognition depending on the display method.

    (日本語)
    ＜Power Pointのページ番号をBoxのプレビュー時に反映させる＞
    Power Pointで表紙の次のスライドからページ番号を挿入した場合に、スライド開始番号を0にしているとPower Pointのデスクトップアプリから閲覧した時とBoxでプレビュー時でページ番号に差異が生じます。
    Power Pointのアプリでは表紙の次のスライドがのページ番号が1となっていますが、Boxのプレビュー画面では2となります。

    プレビューアー権限のユーザーや表示のみの共有リンクで共有した場合は、編集やダウンロードができないため回避する方法がありません。

    表示方法によって認識にずれが生じるため、Power Pointアプリで設定したページ番号をプレビューアー画面にも反映してください。

    When page numbers are inserted in Power Point starting from the slide following the cover page and the slide start number is set to 0, there is a difference in the page numbers when viewed from the Power Point desktop application and when previewed in Box.
    In the Power Point app, the slide on the page following the cover page has a page number of 1, but in the Box preview screen it is 2.

    There is no workaround for users invited with previewer or shared via a view-only shared link, as they cannot edit or download.
    Please reflect the… more

    18 votes

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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11. Shield classification user permissions

    Request to make classification application settings specific to the classification. Currently, the setting for who can apply/remove a classification is for all classifications, but there are cases where it would be helpful that a classification to be only applied by owners and other where co-owner, or even editor would be allowed to apply certain classifications.

    Examples:
    1. A classification tied to a Shield access control rule that only owners can apply or remove
    2. A classification tied to a Shield access control rule that owner/co-owners can apply or remove
    3. A classification identifying a type of content that owners/co-owner/editors can apply/remove

    Currently there is one setting button that affects all classification. This proposal is for a setting option for each classification.

    Request to make classification application settings specific to the classification. Currently, the setting for who can apply/remove a classification is for all classifications, but there are cases where it would be helpful that a classification to be only applied by owners and other where co-owner, or even editor would be allowed to apply certain classifications.

    Examples:
    1. A classification tied to a Shield access control rule that only owners can apply or remove
    2. A classification tied to a Shield access control rule that owner/co-owners can apply or remove
    3. A classification identifying a type of content that owners/co-owner/editors can… more

    17 votes

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    4 comments  ·  Shield  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Not a priority. Will revisit in 6 months.

12. Unified/Global 'All Trash' View

    In larger companies, Content Manager's organization of trash (by Owner) and searching through Usage Logs are both overly cumbersome when looking for a file that a user has 'lost' (aka that's been deleted).

    To ease this pain, please build a unified/consolidated/global 'All Trash' view added somewhere in the Admin Console -- likely in Content Manager.

    From that view, an admin would be able to see:
    1. File/folder name
    2. Date deleted
    3. Owner
    4. Deleted by (user)
    5. Option to permanently delete or restore

    15 votes

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    1 comment  ·  Governance  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Product Director, or Executive, Box) responded

    This is not planned at this time.

13. Ability for users to track activity

    In the Closed configuration ,Only admins and co-admins can track activity on the files listed at the URLs below.
    Users cannot be tracked.
    If users can export reports, they can perform on themselves　statistical analysis.
    As a result, it becomes possible to actively use Box.
    So I want users to be included in the targets that can be exported.

    https://support.box.com/hc/en-us/articles/360043696594-Tracking-User-Activity-on-Files#:~:text=If%20your%20admin%20enabled%20Restrict%20Content%20Creation%2C%20only%20the%20primary%20admin%20and%20co%2Dadmin%20can%20export%20Content%20Insights%20reports.

    13 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. Zoom for Goverment accounts support with Zoom for Box application

    Zoom for Government is a FedRAMP Authorized SaaS service operating at the Moderate baseline and has reciprocity to DoD Impact Level 2. Zoom for Government is operated and controlled by only US Persons-including all customer support personnel, sales engineers, and operations personnel. Zoom for Government has a separate Software Development LifeCycle that is implemented and controlled by US Persons only.
    Zoom for Government has all the same features within Zoom Commercial but operates in a dedicated, secure infrastructure designed to meet the requirements of FedRAMP Moderate baseline and DOD Impact Level 2.
    We need Zoomgov accounts to be supported with Zoom for Box application.

    Zoom for Government is a FedRAMP Authorized SaaS service operating at the Moderate baseline and has reciprocity to DoD Impact Level 2. Zoom for Government is operated and controlled by only US Persons-including all customer support personnel, sales engineers, and operations personnel. Zoom for Government has a separate Software Development LifeCycle that is implemented and controlled by US Persons only.
    Zoom for Government has all the same features within Zoom Commercial but operates in a dedicated, secure infrastructure designed to meet the requirements of FedRAMP Moderate baseline and DOD Impact Level 2.
    We need Zoomgov accounts to be supported with… more

    12 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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15. Enhanced Locking Experience on Box Drive for Mac

    With Enhanced Locking on Box Drive now launched for Windows (https://support.box.com/hc/en-us/articles/360063653693-Box-Drive-v2-21-Release-Notes), it'll be great to have the same experience, i.e. opening a file will prompt the user to lock the file and auto-unlock the file when closing the file, for Mac users.

    This way all users, no matter what OS they use, can have the same Enhanced Locking experience when working with files via Box Drive.

    15 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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16. 2-factor authentication enforceability

    The 2-factor authentication that Box.com currently offers for Enterprise accounts is only applicable for unrecognized logins. Would it be possible for Box.com to offer 2-factor authentication for every login in addition to the current unrecognized logins as an improvement/enhancement in the future release. This would help choose which feature customers want. If a customer wants to strictly enforce 2-step authentication with every login, it would help to have that option available as with the current option, it is not possible to do so except for unrecognized logins.

    4 votes

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    0 comments  ·  GxP  ·  Delete…  ·  Admin →
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17. Add auto-lock/unlock feature in Box Drive or provide a configuration tool

    Add auto-lock/unlock feature in Box Drive or provide a configuration tool

    In Box Drive v2.21, it is possible to enable the ability to automatically lock/unlock files when they are opened in Box Drive by modifying the registry.
    However, it is difficult for end users to modify the registry, so we would like to see Box Drive include the feature to automatically lock/unlock files, or provide a configuration tool (such as a batch file for registry modification) to modify the registry.

    16 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Request for improvement of mail upload function

    I found a problem with the current mail upload function, so I would like Box to improve it.

    [Request (1): Adding Management Console and Folder Settings]
    Users with Editor permission can change the settings of the folder's mail upload function.
    However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

    [Request (2) Timing for saving the settings of the mail upload function]
    If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for the mail upload will be issued immediately and the setting will be saved, but if you make an operation by mistake, you cannot return to the original URL, so I would like you to improve it as follows.

    Working with the Mail Upload Feature in Current Folder Settings
    ① Click "Allow uploads to this folder via email" in the folder setting.
    ② A URL is issued for mail upload.
    ③ It is applied immediately without pressing "Save Changes" in the upper right of the screen.

    Working with the Mail Upload Feature in Improved Folder Settings
    ① Click "Allow uploads to this folder via email" in the folder setting.
    ② A URL is issued for mail upload.
    ③ This setting is not applied immediately and is saved when you click "Save Changes" in the upper right corner of the screen. A user who performs an operation by mistake can prevent the setting from being changed by not saving the setting change of the folder.

    [Request (3) Checking the change history of the mail upload function]
    I would like you to provide me with a way to check the log (who made what changes and when) when users change their mail upload settings for a specific folder. I can't find out who changed my mail upload settings at this time.

    [Request (4) Behavior when sending mail to a non-existent mail upload URL]
    If the user accidentally changes the URL for the mail upload, the previous URL is invalidated. If you send the mail upload function using the previous URL, the following mail will be sent from Box.

    Subject:
    Unable to process mail request

    Articles:
    Your attempt to email file (s) into 'a folder' was not successful.

    From this email, the user knows that the upload failed but does not know to which folder the upload failed. By including the information about the folder in this mail, the user can know which folder the mail upload failed, so please add that information.

    [Background to the Request for Improvement]
    ・Users upload faxes that arrive at the multifunction device as e-mail attachments to the fax folder of Box using the mail upload function.
    ・Since each user has to move or delete the uploaded files, the user who collaborated with Box's fax folder has been granted the rights of an editor.
    ・Each user is optionally configured to receive an email notification when a file is uploaded to the Box fax folder.

    By performing the above setting, the paper ejection of the fax is eliminated, and the PDF is directly ejected into the Box and the reception notification is received. Fax reception can be confirmed even on different floors and when teleworking, so printing costs are not incurred, loss is prevented, and there is no need to scan later.

    However, a user with Editor rights accidentally clicked "Allow uploads to this folder via email" in the folder settings and reissued the URL for the mail upload.

    As a result, files uploaded to the previous URL were lost. In addition, since it was not possible to check which folder and when the setting was changed in the report, etc., it took a lot of effort to identify the folder. This is how the request for improvement came about. We are currently taking measures by increasing backup methods.

    Please consider it in order to make it simple and safe.

    I found a problem with the current mail upload function, so I would like Box to improve it.

    [Request (1): Adding Management Console and Folder Settings]
    Users with Editor permission can change the settings of the folder's mail upload function.
    However, I would like to add the ability to restrict this permission to owners and co-owners to the administrative console and the settings for each folder.

    [Request (2) Timing for saving the settings of the mail upload function]
    If you click "Allow uploads to this folder via email" about the mail upload function of the folder, the URL for the… more

    19 votes

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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19. New App Management UI needs improvements

    The New App management UI was released the week of Feb 3 2020. We would like to see a few enhancements:
    1) Provide a way copy or export the whitelist of client IDs for custom applications. This is found under Admin Console - App - Custom Apps - Settings - Disable unpublished apps by default
    2) List the App ID or App Name along with the Client IDs that are whitelisted for custom applications. This is found under Admin Console - App - Custom Apps - Settings - Disable unpublished apps by default
    3) Provide better explanation for each section under Custom Apps. Where are the Oauth2 apps entered versus the JWT apps. What is Require manual admin authorization for transactional access Apps. This is found under Admin Console - App - Custom Apps

    The New App management UI was released the week of Feb 3 2020. We would like to see a few enhancements:
    1) Provide a way copy or export the whitelist of client IDs for custom applications. This is found under Admin Console - App - Custom Apps - Settings - Disable unpublished apps by default
    2) List the App ID or App Name along with the Client IDs that are whitelisted for custom applications. This is found under Admin Console - App - Custom Apps - Settings - Disable unpublished apps by default
    3) Provide better explanation for each section… more

    12 votes

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    1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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20. Allow Excel's Shared Workbook feature to work on Box.

    Microsoft Excel has a feature called Shared Workbook that allows multiple users to edit Excel file simultaneously and still migrate each modifications into each others' Excel files.

    https://support.office.com/en-us/article/about-the-shared-workbook-feature-49b833c0-873b-48d8-8bf2-c1c59a628534

    Box doesn't support this type of feature, but Google and Dropbox supports to notify users on (Office) file modification status to provide similar feature / user experience.

    Google:
    https://gsuiteupdates.googleblog.com/2018/07/avoid-microsoft-version-conflicts-with-google-drive.html

    Dropbox:
    https://blogs.dropbox.com/dropbox/2015/10/dropbox-badge-now-available/

    17 votes

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    1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    While we won’t be building in support for the Shared Workbook feature as requested, we will be providing capabilities in the near-future that will provide more visibility when you open a file that is locked in order to prevent file editing conflicts.