4114 results found

1. Unable to add a content to a Hub site due to folder settings and Enterprise settings

   When an user who is invited as editor to contents at folder level or file level tries to choose q folder or file to add a Hub site, those files and folders are grayed out and unable to choose.
   this is due to the invite is limited at enterprise setting or folder setting as below.

   / At Enterprise settings, Box amin checks "only the admin, fokder owner and co-owers can nvite collaborators"
   or
   /At folder settings, "only folder owenrs and co-owners can send collaborators invites" is checked

   This is bit strange because the user is editor, but it seems that adding a contents to a Hub is seen as invite collaborators.
   Could you reconsider this design?
   Could you think separate adding a content to a Hub and invite collaborators?

   When an user who is invited as editor to contents at folder level or file level tries to choose q folder or file to add a Hub site, those files and folders are grayed out and unable to choose.
   this is due to the invite is limited at enterprise setting or folder setting as below.

   / At Enterprise settings, Box amin checks "only the admin, fokder owner and co-owers can nvite collaborators"
   or
   /At folder settings, "only folder owenrs and co-owners can send collaborators invites" is checked

   This is bit strange because the user is editor, but it seems that… more

   68 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   under consideration  ·  4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Ability for users to set sorting preference

   Box is not longer default showing files by file name. This requires resorting of files every time I open a folder, which is hundred of times a day.

   Please enable users to set the default sorting order for folders or restore the prior defaults

   44 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   6 comments  ·  Desktop  ·  Delete…  ·  Admin →
   existing feature  ·  AdminAnonymous (Admin, Box) responded

   Hi there! Setting sorting preferences is supported in Box Drive. Please let us know if it still doesn't work for you.

3. Bulk add of user groups to folder
   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating
   not planned  ·  katiele responded

   This suggestion is not under consideration for the future roadmap. We are currently focused on improving our user interface and key flows of user management before we add features around bulk group management.

4. Retrieve logs of users who uploaded files via the file request link

   The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.

   For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that email address could also be displayed in the “details” field of the User Activity Report. This would allow administrators to keep logs of who uploaded files and make the feature much more useful.

   --
   ファイルリクエストリンクはBoxアカウントを持たないユーザーがファイルをBoxにアップロードできる優れた機能ですが、一方でファイルをアップロードした人の情報がログに記録されず、監査とコンプライアンスの観点から重大な問題となります。

   例えば、ユーザーがアップロード時にメールアドレスを入力項目に記入した場合、その情報がユーザーアクティビティレポートの「詳細」欄にも表示されれば非常に有益です。

   The file request link is extremely useful in our daily operations. It is a great feature that allows users without a Box account to upload files to Box. However, under the current specifications, if logging in to Box is not required in the settings, no information about the person who uploaded the file via the file request link is recorded in the logs. This poses a significant problem from an audit and compliance perspective.

   For example, if a user enters their email address in the email field at the time of upload, it would be very helpful if that… more

   16 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Restrict users to only use Sign templates i.e. not be able to send ad-hoc requests

   In banking we want to prevent any user error and they should only send requests through officially created templates

   11 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. get external users name and id in Get Enterprise Users and Get Collaboration API

   External users – get external users name and id in Get Enterprise Users api (this is currently not working), get an external user indication in Get Collaboration object

   7 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. User statistics to include users with zero activity

   User statistic reports only return users who have an action against the names, rather than reporting all users as it previously did
   Expected Behavior:

   User statistic report should return all users in the box account rather than just those with actions. This is so that the client can target users who have not logged into box

   0 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Display the user who has locked a file in Excel Online

   Request to add the function which show the user name on WebApp to see who is locking the file via Excel Online.

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. Box Sign requests default "my requests" folder

   Box Sign requests default to save into a "my requests" folder for all users. We don't always need the sign request saved into our regular Box folder structure and having a separate place for each user to send their requests to would be more beneficial.

   33 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   not planned  ·  6 comments  ·  Box Sign  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Add Download as a user status.

    All user statuses would be: Cannot delete, edit, upload or Download

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. allow user to set view-only mode

    Allow me to read a box document or folder in read-only mode. If I accidentally touch or slip with the mouse - I modify the folder/document. "UNDO" will only do a little bit - but in this case I KNOW I am only browsing a folder that I will be contributing to. It's a bit of a downer to see a document marked as modified today (last modification was a year ago by the document creator) because I missed the CTRL button and typed a "c" into the text. UNDO (CTRL-Z) fixed the doc - but now it looks like I'm the modifier. This just seems all wrong.

    Allow me to read a box document or folder in read-only mode. If I accidentally touch or slip with the mouse - I modify the folder/document. "UNDO" will only do a little bit - but in this case I KNOW I am only browsing a folder that I will be contributing to. It's a bit of a downer to see a document marked as modified today (last modification was a year ago by the document creator) because I missed the CTRL button and typed a "c" into the text. UNDO (CTRL-Z) fixed the doc - but now it looks like… more

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Need more explanation for "Unknown IP" on User Activity Report

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it because it is a legit IP address.
    If it falls into "Spoof an IP address" or "Use a VPN proxy", they might want to investigate how it happened on their end if needed.
    However, they can not find which pattern it falls into from just the "Unknown IP" description.

    For example, if the User Activity Report shows something like "Box internal IP" for "Use Box’s internal IP address" pattern, customers can tell that they don't have to worry as long as it shows "Box internal IP" since it was kicked by a legit IP address.

    This is an improvement request.

    It would be helpful for the User Activity Report to show something like "Box internal IP" or "Legit IP" in the IP Address column when the IP falls into "Use Box’s internal IP address".

    Customers sometimes want to know the reason of "Unknown IP" description for their User Activity Report events.
    The article: https://support.box.com/hc/en-us/articles/4415012490387-User-Activity-Report says "Unknown IP" is shown when the IP address falls into "Spoof an IP address", "Use a VPN proxy", or "Use Box’s internal IP address" situations.

    If it falls into "Use Box’s internal IP address" situation, customers do not have to worry about it… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Expand Capabilities for Adding External Collaborators to Relay Tasks/Notifications

    Currently, a user can only add an external collaborator to a Relay Task/Notification if the following are true -

    • The user owns the content
    • The user has added the external collaborator to content
    • The user has to have less than 5,000 external collaborators on items they own

    Many customers have a closed folder structure, where one admin user owns all content, so this admin user would be the only one who can create the workflow with external collaborators added to tasks/notifications. For large organizations especially, this is difficult to administer and maintain, so ideally even users who do not own the content can create workflows where they can assign external collaborators to tasks/notifications.

    Currently, a user can only add an external collaborator to a Relay Task/Notification if the following are true -

    • The user owns the content
    • The user has added the external collaborator to content
    • The user has to have less than 5,000 external collaborators on items they own

    Many customers have a closed folder structure, where one admin user owns all content, so this admin user would be the only one who can create the workflow with external collaborators added to tasks/notifications. For large organizations especially, this is difficult to administer and maintain, so ideally even users who do not… more

    12 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Workflow  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Need a report that summarizes the total downloads and uploads for each user.

    Need a report that summarizes the total downloads and uploads for each user.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Tansfer Form Ownership

    I would like the ability to transfer forms to other users. Reasons below:

    1. If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.

    2. If initial set up is completed by an admin but then continually managed by another team.

    I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.

    26 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    researching  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. MS Office @ mentions to sync and notify users

    @ mention comments, tags and notifications section in Microsoft Office apps, should also integrate with Box interface and notifications. Great achievement with co-authoring, however, it is highly inconvenient to have to comment on Box preview, and then open the file to work/edit. Ideally users need to be able to @ mention and tag other colleagues/users within the MS application, which should notify other users to take action on the required document. Otherwise it creates duplication of work/inefficiencies in the process.

    35 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    under consideration  ·  8 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. More user-controlled settings (organizational and other)

    Allow users to set default sorting method. E.g., I can choose to have files always appear in alphabetical order.
    Furthermore, allow users any controls they would have with a regular file explorer. I genuinely don't understand why my workplace wants me to use Box: File Explorer But Worse Somehow™
    Let users control their UI. It was reality a mere decade ago and now every company tries to obscure choice beyond reason. It's frustrating. We want our controls back.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

18. Custom Identifiers that can be seen in user reports

    Customer Requests the ability to upload custom identifiers that can be seen when running user reports. Currently they use the user's email address to determine if a license is needed, and when a name change occurs, this creates confusion as it appears that the person may have left and the license is no longer needed.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Secure open link - Require email address verification with one-time password

    【Summary】
    Please add "Require email address confirmation by one-time password" to the Open Link settings.
    This will allow the access statistics to show the email addresses of users who have accessed from the open link, so that you can determine if the access is suspicious or not.

    【Problem to be solved】
    The current open link is not secure enough.
    This is because it is not possible to determine who accessed the file.
    With the current use, if a user who is not logged in to Box accesses from an open link, the access history only shows the IP address and expected region.
    The IP address can only be used to guess the network used, and the expected region is wrong in some cases.
    It is impossible for the IT management department to monitor whether the open link is a pathway for information leakage.

    【Idea Details】
    Allow users to select "Require email address verification with one-time password" when issuing an Open Link.
    If this setting is enabled, the following actions will be taken
    <If the user accessing is logged in to Box>
    Displayed as before, without change.
    <If the user accessing is not logged in to Box>
    (1) The user will be asked to enter email address.
    The one-time password will be sent to the address he/she entered.
    (3) The user will be asked to enter one-time password.
    (4) When the user enter the correct one-time password, he/she will be able to open the open link.
    (5)The email address entered will be displayed in the file access history.

    【Additional idea】
    If you realize this request, it will also be possible to restrict open links with a domain whitelist. I have raised the request in the following ticket.
    Secure open link② - Domail whire list for open link

    【Summary】
    Please add "Require email address confirmation by one-time password" to the Open Link settings.
    This will allow the access statistics to show the email addresses of users who have accessed from the open link, so that you can determine if the access is suspicious or not.

    【Problem to be solved】
    The current open link is not secure enough.
    This is because it is not possible to determine who accessed the file.
    With the current use, if a user who is not logged in to Box accesses from an open link, the access history only shows the IP address… more

    24 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  4 comments  ·  Security  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Make API rate limits more sophisticated, especially for large enterprises

    When working with a Box Enterprise that has tens of thousands of users, scripts designed to do things like user information syncing, group syncing, or user provisioning/deprovisioning often run into real issues with the Box API rate limits.

    Some calls (e.g. downloading or uploading a file) are clearly significantly more resource-intensive than others (e.g. getting a user’s aliases). The method Google has implemented for the Gmail API (see https://developers.google.com/gmail/api/v1/reference/quota) seems like a really great way to balance the need to protect the back-end systems against the need for increased performance for less-intensive calls. It would be nice if Box implemented a similar model.

    When working with a Box Enterprise that has tens of thousands of users, scripts designed to do things like user information syncing, group syncing, or user provisioning/deprovisioning often run into real issues with the Box API rate limits.

    Some calls (e.g. downloading or uploading a file) are clearly significantly more resource-intensive than others (e.g. getting a user’s aliases). The method Google has implemented for the Gmail API (see https://developers.google.com/gmail/api/v1/reference/quota) seems like a really great way to balance the need to protect the back-end systems against the need for increased performance for less-intensive calls. It would be nice… more

    33 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Developer Platform  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    not planned  ·  AdminAnonymous (Admin, Box) responded

    This will be considered for the FY24 roadmap, not planned for FY23