9736 results found

1. Improve visibility and speed of LFOs within Box

   I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

   These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and require follow-up.

   It feels like much of this pain could be avoided with improvements to how Box handles backend database updates and by providing better progress tracking and time estimates for LFOs. More transparency and predictability would make a huge difference for teams managing large-scale changes.

   Thanks for considering this feedback.

   I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

   These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and… more

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2. In the Enterprise settings for device protection, add the global IP address used during client connection to the device trust requirements.

   I would like to add the global IP address that the client connects to as a target in the device trust requirements of the policies that can be set in the Enterprise settings for device protection. Currently, it is possible to apply for allowed IP addresses individually on a tenant basis, but it is not feasible to respond appropriately each time. By making it possible to set this as an item in this function, it will be possible to respond quickly and control the target in a limited manner, thereby improving operational management convenience and enhancing security. Please consider this.

   Enterprise設定のデバイス保護のデバイストラストにて設定できるポリシーのデバイストラスト要件に、クライアントが接続する際のグローバルIPアドレスを対象に追加してもらいたい。

   現在、テナント単位で個別申請によって許可対象IPを申請可能だが、都度申請では適宜対応できないため、本機能の項目として設定可能とすることにより、迅速な対応や、対象を限定した制御が可能となるため、運用管理の利便性とともにセキュリティの向上を実施可能となる。ぜひご検討いただきたい。

   I would like to add the global IP address that the client connects to as a target in the device trust requirements of the policies that can be set in the Enterprise settings for device protection. Currently, it is possible to apply for allowed IP addresses individually on a tenant basis, but it is not feasible to respond appropriately each time. By making it possible to set this as an item in this function, it will be possible to respond quickly and control the target in a limited manner, thereby improving operational management convenience and enhancing security. Please consider this.

   … more

   9 votes

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3. Improvement of search within the Hub

   We would like to search for information within texts in the Hub, not only from files and folders in the Hub.
   Currently, to enable information search within the Hub, we compile all information in Box Notes and add it to the Hub. However, this results in longer access times for users. We would like to improve the issue where supplementary texts written within pages are not searchable.

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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4. Folders and Files Report Filtering Settings

   Request:
   In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

   　example:
   　Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

   merit:
   By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
   In addition, since there is no need to process the output reports, work efficiency can be improved.

   要望：
   フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

   　例：
   　Box内に保存されている特定の時間範囲(〇月〇日～△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

   メリット：
   レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。
   また、出力されたレポートを加工する必要がないため、業務の効率化が見込めます。

   Request:
   In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

   　example:
   　Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

   merit:
   By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
   In addition, since there is no need to process the output reports, work efficiency can be improved.

   要望：
   フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

   　例：
   　Box内に保存されている特定の時間範囲(〇月〇日～△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

   メリット：
   レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。… more

   4 votes

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5. I would love if we could Embed AI Agents, and assign specific AI Agents to specific Hubs.

   Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

   I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
   1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
   2. Unlock the blue/white Box Cloud image (see: "RC HR Screenshot 0 - Embedded into Sharepoint.png")
   3. Read my instructions on the hub, ignore the folders in the hub, and click the Box AI button (see: "RC HR Screenshot 1 - user reads instructions.png")
   4. Change the Default AI Agent (see: "RC HR Screenshot 2 - default AI Agent.png")
   5. The user has to somehow know that they're using the default AI agent, and they need to use the dropdown to the proper HR Agent "HeberBot" (see: RC HR Screenshot 3 - Dropdown to proper Agent.png)
   6. then finally type their question.

   I would love for this to be simplified somehow. Can you suggest other ways, or let me know if there's something that box has planned to simplify this? The best outcome would be: I would love for my user to go to the HR site, and type questions to the correct AI Agent.

   So I guess this request can be broken down to 2 technical asks:
   1. Embed Box AI Agents/chatboxes directly into sharepoint.
   2. Allow admins to assign specific AI Agents to specific Box Hubs. ( For example, my HR agent to my HR document hub. And inherantly disallow the default Box AI agent, or other AI Agents)

   Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

   I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
   1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
   2. Unlock the blue/white Box Cloud image (see: "RC… more

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   7 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Reporting on Box Desktop Applications

   Would like to have a report on managed users and the last reported version of Box Drive/Box Tools/Box for Office they are using and if they have any active sync errors to proactively help them.

   2 votes

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7. Expand Column for Files and Folders Report

   Sometimes I have users who ask for a files and folder report on a particular folder. After I receive the report I have to create an additional column for a link to the file/folder. I just use the existing information in the report, replace all F with f in the Item Type Column, and concatenate function in excel to create this. Would just like this to be a native addition for the report.

   Excel function: =CONCAT("https://box.com/",[@[Item Type]],"/",[@[Item ID]])

   2 votes

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8. Box Relay auto-populates metadata text field with destination folder name

   It would be useful to have a feature where when a file is uploaded, the destination folder name is automatically entered into the metadata text field.

   Specifically, when uploading experimental data from an experiment called "A" to Box, if we upload a file to a folder named "A", we would like a system where "A" is automatically entered into the "Experiment content" field of the metadata.

   With this function, when searching for metadata "A", only files related to experiment A will be extracted.
   It is expected that this will lead to improved business efficiency.

   For example, if we create a folder with the name "client company name," we can search by metadata to extract only files related to "client company name."

   ＜Box Relayで、メタデータのテキストフィールドにアップロード先フォルダ名を自動入力＞

   ファイルがアップロードされると、自動的にアップロード先フォルダ名がメタデータのテキストフィールドに入力される機能があると便利です。

   具体的には、「A」という実験を行った実験データをBox上にアップロードする際、フォルダ名「A」のフォルダにファイルをアップロードすると、メタデータの「実験内容」フィールドに「A」と自動入力されるといった仕組みが欲しいです。

   この機能が実現することで、検索時にメタデータの「A」と検索をするとAの実験にかかわるファイルだけが抽出されます。
   業務効率化に繋がることが期待されます。

   例えば、フォルダ名を「取引先会社名」で作成していれば、メタデータで検索をかけ、「取引先会社名」に関わるファイルだけを抽出可能です。

   It would be useful to have a feature where when a file is uploaded, the destination folder name is automatically entered into the metadata text field.

   Specifically, when uploading experimental data from an experiment called "A" to Box, if we upload a file to a folder named "A", we would like a system where "A" is automatically entered into the "Experiment content" field of the metadata.

   With this function, when searching for metadata "A", only files related to experiment A will be extracted.
   It is expected that this will lead to improved business efficiency.

   For example, if we create a… more

   3 votes

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9. Customizing Sender in Ready Sign Link

   When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

   However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

   As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign Admin."

   When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

   However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

   As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign… more

   20 votes

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10. See folder structure

    Display the folder structure in BoxDrive instead of presenting isolated folders without context.

    For example, if the folder structure is:
    X
    |- Y
    |- Z

    and our access is limited to folder Z, it would be much more intuitive for the interface to display folder X as the main folder, with only folder Z visible inside it.
    This would help provide greater clarity regarding the folder hierarchy and enhance the user experience by offering context rather than showing only folder Z in isolation.

    10 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. The spell checker in Box Notes is deactivated.

    Reactivate the spell checker in Box Notes.

    1 vote

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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12. I would like all uploaded weekly reports for each client to be merged into one file with multiple pages

    I work at a PR agency, and my boss would like to see all of the weekly reports uploaded for each client in one document, or one folder, that is automatically created.

    1 vote

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    0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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13. I'd like to see an alternate view for Box Apps.

    Something that toggles from tile to list view for when someone has many apps

    3 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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14. Add # of files to Box Hubs Report

    Box Hubs fails if there are over 10,000 files linked to in the hub. It would be helpful to have a report that could report the total number of files available in a hub to help ensure we stay below this limit and/or if we exceed this limit, we can move content to a different hub and judge the impact of moving specific folders to better balance the load.

    28 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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    under consideration  ·  AdminAnonymous (Admin, Box) responded

    We still plan to make this feature but it was deprioritized comparing to other features on our roadmap.

15. Managed Users

    Please let us modify the columns under Managed Users, with the addition of Date Convert... I have to use scroll, this is empty and I would like to remove from my view.

    Along with resizing the columns!

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Geo Restricts for External Collaborators

    Implement a Shield Geo-fencing control that would disable access to Box folders for External Collabs when they try to access Box content from abroad.

    12 votes

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    3 comments  ·  Shield  ·  Delete…  ·  Admin →
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17. Grammarly in Box for Google

    We'd like to be able to use Grammarly in the google docs, sheets, and slides that we store and access on Box. Currently, the Grammarly extension for Google Chrome (our typical browser) works fine on other sites, but not within Box.

    2 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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18. We would like the option to change the time zone used in Box Shuttle job reports.

    Box Shuttle is an excellent tool for migrating large amounts of data.However, the job reports always show timestamps in UTC, which means we need to manually convert them to our local time zone (e.g., JST) every time.

    It would be very helpful if the timestamps in the reports—such as Creation Time, Source Last Modification Time, Target Last Modification Time, Last Access Time, Start Time, and Transfer Time—could be displayed based on the user’s default time zone and language settings.

    2 votes

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    0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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19. Enhance Task Management for High-Volume Users

    My team relies heavily on Box tasks, and we’ve found that the current functionality lacks robust filtering and sorting options. Beyond the basic status categories—In Progress, Completed, Approved, or Rejected—there are no meaningful ways to organize or prioritize tasks. This becomes especially challenging when managing a high volume of tasks. For example, our HR teammate regularly handles 50 to 100 active tasks at a time, and navigating them efficiently in Box can be clunky and time-consuming. It appears the task feature was not designed for this scale of use. I recommend enhancing the filtering, sorting, and organizational capabilities to better support users who rely on Box for large-scale task management across multiple workflows.

    My team relies heavily on Box tasks, and we’ve found that the current functionality lacks robust filtering and sorting options. Beyond the basic status categories—In Progress, Completed, Approved, or Rejected—there are no meaningful ways to organize or prioritize tasks. This becomes especially challenging when managing a high volume of tasks. For example, our HR teammate regularly handles 50 to 100 active tasks at a time, and navigating them efficiently in Box can be clunky and time-consuming. It appears the task feature was not designed for this scale of use. I recommend enhancing the filtering, sorting, and organizational capabilities to better… more

    4 votes

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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20. Box Hubs: Allow search functionality within Box Hubs for users without Box accounts

    Current functionality: If a user without a Box account access a Box Hub through a shared link, they do not see the search bar

    Desired functionality: A user without a Box account accessing a Box Hub will still be able to use the search bar

    Use Case: Using Box as a marketing DAM housing photos. A hub could be used to provide access to approved photos so that non-Box users can search for approved photos they need.

    20 votes

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    5 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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