9723 results found

1. Download all files from view

   Currently, you are only able to download the files visible in a view. If there are more than 25 files you want to download, you need to complete multiple batches. If you have a folder with 500 items in it, you can download the whole folder.

   We would like to see an option where you can export all files in a view like you can with a folder so specific information can be aggregated across our environment and retrieved via a Box App

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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2. Export Files from Your Box Drive to Local Drive

   Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.

   With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it ideal for personal users, IT admins, and organizations.

   Shoviv’s solution is designed to work smoothly on all major Windows platforms, ensuring compatibility and convenience. For those seeking a trusted way to move or back up Box Drive data locally, Shoviv provides a dependable and user-friendly choice.

   Visit here: https://www.shoviv.com/box-backup.html

   Shoviv Box Drive Backup Tool offers a reliable and efficient solution to export files from your Box Drive to your local drive. Whether you're planning data backup, offline access, or cloud-to-local transition, this tool simplifies the process with speed and accuracy. It supports the export of multiple files and folders while preserving the original folder structure and file integrity.

   With its intuitive user interface, users can easily connect their Box account, preview data, and selectively export files based on filters like file type, size, or date. The tool ensures a secure transfer process without data loss or corruption, making it… more

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3. Enable Unlimited or Queued Legal Hold Exports with No Restriction

   Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.

   Proposed Enhancement
   Remove or raise the export limit (e.g., allow up to 5 exports at once).

   Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.

   Provide UI indicators for queued exports, completion status, and estimated start time.

   Include log entries in the admin audit trail to track queue initiation and completion.

   Currently, Box limits the number of concurrent legal hold exports to two. Multiple cases, custodians, or collection exports become cumbersome, especially when managing large eDiscovery workloads. Additionally, there is no queue system for pending exports: users must manually retry once an export completes.

   Proposed Enhancement
   Remove or raise the export limit (e.g., allow up to 5 exports at once).

   Add a queued export mechanism: new requests can be submitted even when the limit is reached and automatically begin when slots free up.

   Provide UI indicators for queued exports, completion status, and estimated start time.

   Include log entries in the admin… more

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4. Enable Advanced Boolean Search Filters When Exporting Legal Hold Content

   While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

   Proposed Enhancement:
   Integrate Boolean search operators into the Legal Hold export interface.

   Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

   Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

   Display matching results with export checkboxes and preview options.

   Log applied search filters and export actions for compliance auditing.

   While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

   Proposed Enhancement:
   Integrate Boolean search operators into the Legal Hold export interface.

   Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

   Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

   Display matching results with… more

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5. Enable Full‑Text Search‑Based Filtering When Exporting Legal Hold Content

   The current Legal Hold export workflow in Box does not allow for full-text search within held content before exporting. This means customers must export entire holds and then filter or search locally, which is inefficient and can result in unnecessarily large export volumes.

   For effective eDiscovery and compliance investigations, full-text search is critical to quickly locate and export only the most relevant documents. This capability should work across folders, user data, and file contents, not just filenames or metadata

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6. Automatically Delete Files After Purge Policy Period (Respecting Legal Hold)

   While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.

   This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.

   Proposed Functionality:
   At retention expiration, system automatically deletes files according to defined purge rules.

   Legal Hold overrides deletion, preventing removal until hold is lifted.

   The system logs all auto-deletions in audit trails, identifying the purge policy as the source agent.

   While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.

   This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.

   Proposed Functionality:
   At retention expiration, system automatically deletes files according to defined purge rules.

   Legal Hold overrides deletion, preventing removal until hold is lifted.

   The system logs all auto-deletions in audit trails, identifying the purge policy… more

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7. Enable End Users to Apply Existing Retention Policies to Their Content

   Currently, only administrators can assign retention policies to content in Box. This central control is important for compliance, but it also creates workflow bottlenecks when end users need to apply retention to content immediately for governance, regulatory, or project-specific reasons.

   Allowing end users to apply pre-approved, administrator-created retention policies or templates to their own content would:

   Empower teams to self-govern content in line with company compliance standards.

   Reduce admin overhead and delays.

   Ensure governance rules are applied at the point of content creation, rather than after-the-fact by admins.

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8. Allow Early Removal of Retention Policy from Specific Content Before Period Ends

   Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.

   This limitation creates operational challenges in scenarios where:

   Certain files are retained longer than necessary due to changes in compliance requirements.

   Content is mistakenly placed under a retention policy but only a small subset needs early release.

   Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.

   Introduce the ability for authorized administrators to remove or override a retention policy on specific content items before the set retention period has expired. This should be:

   Granular: Apply to a file or folder level without affecting other content governed by the same policy.

   Auditable: Capture all early-release actions in activity logs for compliance tracking.

   Permission‑Controlled: Restrict this capability to specific admin roles to avoid misuse.

   Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.

   This limitation creates operational challenges in scenarios where:

   Certain files are retained longer than necessary due to changes in compliance requirements.

   Content is mistakenly placed under a retention policy but only a small subset needs early release.

   Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.

   Introduce the ability for authorized administrators to remove or override a retention policy on… more

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9. Use the API to move a file in one Box folder and add it as a version in another folder.

   Use case:
   1. Un-retouched ref sits in Box folder
   2. New version of file comes in from external retoucher
   3. API moves incoming retouched file as version

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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10. Account provision based on invitation received.

    Hi
    Case #3378972. Refer this for details.

    When someone in our domain receives an invitation to collaborate in a folder and they don’t yet have a Box account, an account will be provisioned and that user will automatically become a managed user under your enterprise instance. This is some kind of a backdoor account creation which we want to have a control on. We have account approval process where Cost Center managers review and approve the license cost. Need this capability to have a control over this way of account creation.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Prevent users from adding content to the root level in Box Drive

    Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.

    Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Allow Box Zones with fewer than 10 seats

    I'm in the UK so need to be GDPR-compliant and store my data here. Currently, I can't ensure my data is stored in the UK without having Box Zones, which requires 10 seats. I'm a solo business, three seats is already more than I need.

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    0 comments  ·  Zones & Multizones  ·  Delete…  ·  Admin →
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13. Add Fixed and Descriptive CSS Tags for Easier Pendo Integration

    We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.

    However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.

    I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements, significantly improving integration and automation workflows.

    We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.

    However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.

    I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements,… more

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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14. Support Dassault/CATIA format for opening

    I often use Dassault/CATIA format files, so I'd like to be able to open them directly from the Box browser.

    -in Japanese-
    Dassault/CATIA format のファイルを利用する機会が多いため、Boxのブラウザ上から直接開けるようにしてほしい。

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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15. LFO

    If you try to copy a large number of files and they become subject to LFO, please give me a warning.
    The folder was locked for a week until it was finished copying over 300,000 files, and a new folder could not be created and work could not be performed.

    大量ファイルをコピーしようとしてLFO対象となる場合は、警告をしてほしい。
    30数万ファイル入ったファイルをコピーして終わるまでの1週間該当フォルダがロックされ、新規フォルダが作成できず業務が実施できなかったことがあったため。

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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16. Show "Show Folder" button in banner when creating new folder.

    If the amount of content is small, there is no need to search for it, but if the amount of content is large, it will take time to search for the newly created folder after creation, which is inefficient.
    Therefore, I would like to request that this function be implemented so that I can transition to a new folder immediately after creating it.

    コンテンツ数が少なければ探す必要はないですが、コンテンツ数が多いと作成後に新しく作成したフォルダを探す時間が掛かってしまい非効率です。
    そのため、フォルダ新規作成後に直ぐに遷移できるように本機能の実現をお願いしたいです。

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. I would like to know the activity logs of deleted users.

    I would like to enable reporting of activity logs for deleted users.

    6 votes

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    1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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18. AI units insights

    Add enhanced reporting capabilities to the admin console that provide more granular and visual data on AI Units consumption patterns - instead of just a number on the insights. Having the just the tile with the overall number on the insights makes it difficult to track and manage my AI units efficiently.

    I would like to have:

    Graphical representation of AI Units consumed
    Daily breakdown of consumption data
    Ability to identify workflows causing usage spikes or dips
    On-demand access to usage insights

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. Maintaining Login State via Shared Links

    We have encountered an issue with Box Hubs when accessed via shared links. Specifically, when users access a Hub page through a shared link and then navigate to folders within the Hub, the login state is not maintained. As a result, users are treated as non-logged-in visitors and cannot perform actions such as downloading files.

    This behavior effectively prevents internal sharing of Hubs using shared links, which limits collaboration capabilities.

    We kindly request that you improve the functionality so that users accessing Box Hubs via shared links can maintain their logged-in status throughout navigation within the Hub. This enhancement would greatly improve usability and facilitate smoother collaboration.

    Thank you for your attention to this matter. We look forward to your positive response.

    We have encountered an issue with Box Hubs when accessed via shared links. Specifically, when users access a Hub page through a shared link and then navigate to folders within the Hub, the login state is not maintained. As a result, users are treated as non-logged-in visitors and cannot perform actions such as downloading files.

    This behavior effectively prevents internal sharing of Hubs using shared links, which limits collaboration capabilities.

    We kindly request that you improve the functionality so that users accessing Box Hubs via shared links can maintain their logged-in status throughout navigation within the Hub. This enhancement… more

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20. Direct from link directly to desktop application

    To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
    1.Click on the link
    2.Login to Box
    3.Display the preview
    4.Click "Open
    5.Launch the desktop application

    Office files are often edited in the desktop application,
    and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.

    Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select Preview, Download, Desktop Apps, or Office Online.
    Ideally, the specific configuration area should be any of the following.
    1.Add a setting to [Admin Console > Users and Goops > Account [Roles and Account Permissions]].
    2.Add a setting to [Admin Console > Content and Sharing > Shared Links].
    *Triggers are "collaboration privileges" or "user designation

    To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
    1.Click on the link
    2.Login to Box
    3.Display the preview
    4.Click "Open
    5.Launch the desktop application

    Office files are often edited in the desktop application,
    and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.

    Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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