9664 results found

1. Box Drive folders should automatically refresh when you open them.

   When you open a folder in Box Drive, it should automatically refresh that folder. There's no scenario where you're opening a folder and you WANT an older version of it. If you're opening it, you intend to interact with it somehow, and in order to do so effectively you must have the most up to date version of its contents. Manually refreshing is tedious.

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2. Unify Time Zone Handling for Expiration Dates of File Requests and Shared Links

   Currently, Box handles expiration dates differently depending on the feature: Shared Links use PST/PDT as the standard, while File Requests rely on the local time zone of the device used to create the link. As a result, even when the same expiration date is set, the actual expiration timing can differ between the two types of links.

   Having different time zone behaviors across Box features lacks consistency in implementation and is not intuitive for users. We kindly request that the time zone handling be unified across features.

   【In Japanese】
   ＜タイトル＞
   ファイルリクエストと共有リンクの有効期限におけるタイムゾーン仕様の統一を希望

   ＜本文＞
   現在、Boxでは「共有リンク」はPST/PDT基準で有効期限が処理される一方、「ファイルリクエスト」はリンク作成時の端末のタイムゾーンに依存して処理されるため、同じ日付を設定してもリンクが無効になるタイミングが異なります。

   Box の機能間でタイムゾーンの動作が異なると、実装に一貫性がなくなり、ユーザーに混乱を原因となりますので、機能間でタイムゾーンの扱いを統一していただくようお願いいたします。

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3. About the accuracy of Box AI for Hubs

   I'm trying out the beta version of Box AI for Hubs.
   I expected this feature to be able to combine information from multiple documents within Hubs to generate an answer.
   However, at the moment, even though there is relevant information in the documentation within Hubs, only general answers are returned, and no satisfactory answers have been obtained.
   As it is, it would be difficult to deploy it internally, so we would like to see further improvements in the accuracy of AI.
   Please note that all content is written in Japanese.

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4. Request for Additional Output Items in the User Details Report

   Could we enable the User Details report to include the user's registration date on Box? Specifically, we would like to propose adding a column titled "User Registration Date."

   This information is necessary for user management.
   Currently, we have to request this information from Box regularly.
   If we could verify it directly in the report, it would eliminate the need for inquiries to you.

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5. Expand 1000 character prompt limit

   The prompt limit of 1000 characters is way too small for anything but simple requests. Users are unable to feed in much additional data for comparison to the source document, greatly limiting the capability of the tool. Much better results are derived from loading the source document and any other required information into ChatGPT, with a larger and multimodal prompt.

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6. Additional formatting options in Box Notes

   Allow for toggle lists that reduce visual clutter within a Note. Add additional formatting for callouts, section dividers to organize content. Create quick links between notes.

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7. Managed and Un-Managed users 2FA Provisioning & Enforcement for all business packages

   Regretfully, Basic Business package does not provision enforcement of 2FA for managed users and no 2FA at all for external collaborators. ,Security Feature availability \ enforcement of 2FA for Managed and Un-Managed users should be included in all business packages ... 2FA is a must have security feature for all users accessing firm's data.

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8. Ability to add a parameter to control the visibility of the zoom button when creating expiring embed links

   Most of the time, when viewing on mobile, it appears that the zoom button doesn't do much when pressed. Only when zoomed out does it seem to fit the document to the screen. Raymond James would like the ability to disable this when creating expiring embed links.

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9. Additional Passwords / Biometrics

   I'd like to add an additional layer of security on folders in Box by password protecting them. We are using a mobile devices a lot - so it seems like a natural added layer of security similar to how Apple offers locked notes would be very helpful. If it was a password or an additional biometric check - that would be great!

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10. box hubs

    collaborating with external folks is still very clunky and inefficient at times. I hope as it continues to be refined and updated, they are able to resolve some of those limitations.
    External collaborators should be able to access content on hubs as editors.

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11. No 'Resume Signing' option for ready-sign link initiator, only access code

    Streamline the flow for email verification when using Ready Sign Links:
    Customer wants all RSL to use email verification whereby the end user must enter the code, and NOT be able to use the 'Resume Signing' option that's included in the verificaiton code email.

    Having both options in this process is confusing to end users. Also the two options are not documented on support.box.com - only option documented is where the end user is expected to add the verification code -- no mention of bypassing that / removing that step when choosing to resume signing via the email.

    Again, the desired output is for the user to only be able to enter the code in the window where the prompt is vs (seemingly) bypassing that and using the RESUME Signing button that's included in the verificaiton code email.

    Streamline the flow for email verification when using Ready Sign Links:
    Customer wants all RSL to use email verification whereby the end user must enter the code, and NOT be able to use the 'Resume Signing' option that's included in the verificaiton code email.

    Having both options in this process is confusing to end users. Also the two options are not documented on support.box.com - only option documented is where the end user is expected to add the verification code -- no mention of bypassing that / removing that step when choosing to resume signing via the email.

    Again, the… more

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. Box Hubs for CANVIEWPATH users

    Users with CANVIEWPATH want the capability to specify folders/files by their IDs when adding contents to Box Hubs. Currently, folders and files under the CANVIEWPATH folder are grayed out and cannot be narrowed down from the top folders.
    The only way to identify them is by searching its folder name, which contains the risk of mistaking it with the folders with similar names.
    Therefore we request to use folder ID to accuratrely identify and select the appropriate folders.

    （日本語）
    CANVIEWPATHを利用しているユーザーが、Hubにフォルダ/ファイルを掲載する際に、フォルダIDやファイルIDで指定したい。
    現在は、CANVIEWPATHフォルダ配下のフォルダやファイルはグレーアウトして上位フォルダから絞り込むことができません。
    特定するには、フォルダ名で検索しかありませんが、名称が似ているフォルダと間違う危険もあるので、フォルダＩＤを利用できるようにしてほしい。

    13 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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13. Add the Open icon to the Box Ribbon

    Currently, the Box icons on the Ribbon are Share and Upload, which is useful. But I have to go to File / Open / Box, then click an icon (which looks like it belongs on the ribbon!) to get the file open browser. Can this icon be added to the ribbon?

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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14. Box Shuttle connect with SharePoint using a personal Microsoft account

    We are trying to sync a SharePoint site data into box periodically by using Box shuttle. It can be done through a O365 admin account to build this migration successfully.

    However, we need to sync from a partner's SharePoint Site with a Microsoft personal outlook account since they think provide a SharePoint admin role for us to sync is too risky. Although this personal account had been invited into organization and shared as SharePoint site owner. When we try to build the migration between SharePoint online and Box by using this personal account, it will always fail during SharePoint authentication, and get following error:

    Sign in
    Sorry, but we’re having trouble signing you in.

    AADSTS500200: User account 'testsharepointwithbrii@outlook.com' is a personal Microsoft account. Personal Microsoft accounts are not supported for this application unless explicitly invited to an organization. Try signing out and signing back in with an organizational account.

    We had tried many times to invite this personal account to organization, but still failed every time we try to authentication SharePoint. Then we confirmed with Box support, and seems this type of authentication is not allowed in Box Shuttle-SharePoint connection. So hope in future, Box could support this type of connection

    We are trying to sync a SharePoint site data into box periodically by using Box shuttle. It can be done through a O365 admin account to build this migration successfully.

    However, we need to sync from a partner's SharePoint Site with a Microsoft personal outlook account since they think provide a SharePoint admin role for us to sync is too risky. Although this personal account had been invited into organization and shared as SharePoint site owner. When we try to build the migration between SharePoint online and Box by using this personal account, it will always fail during SharePoint authentication,

    … more
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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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15. Ready-Sign Links: Ability to make signers optional

    Currently, ready-sign links require all signers to be assigned (i.e. I must enter an email address for signer 1 and signer 2). This means that one can't create a ready-sign link when multiple signers might be (but aren't always) needed.

    Examples:

    • A registration form for an event where all attendees in the party need to sign. If there is only one attendee, there are no additional signers (and those fields would be left blank)

    • A form that must also be signed by a parent if the primary signer is a minor. If the primary signer is NOT a minor, no additional signature is needed.

    Currently, ready-sign links require all signers to be assigned (i.e. I must enter an email address for signer 1 and signer 2). This means that one can't create a ready-sign link when multiple signers might be (but aren't always) needed.

    Examples:

    • A registration form for an event where all attendees in the party need to sign. If there is only one attendee, there are no additional signers (and those fields would be left blank)

    • A form that must also be signed by a parent if the primary signer is a minor. If the primary signer is NOT a minor, no… more

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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16. Box Shield to include volume Deletion actions as a Threat Detection Alert

    Consideration to include high volume of deletion requests; delete at root level,; delete large number of files in a folder as an Anomalous Event within Shield Threat detection.

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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17. Custom suggested questions assigned to a Box AI agent

    Need ability to craft our own custom suggested questions (i.e. quick select user prompts) at time of creating a custom agents in the AI Studio. These suggested questions should latch to the relevant custom agent so that when a user selects a unique agent, the suggested questions that are presented to them are specific to that agent purpose.

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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18. Management Settings for Video Watermark

    Management Settings for Video Watermark

    Minimum and Default Value Control Functionality:The customization options for watermarks allow users too much freedom. If users prioritize visibility and make the watermark too small or position it in a corner, there is a risk that the effectiveness of deterring copying may diminish.

    Administrator Controls:It would be excellent if there were controls to ensure that users cannot set values below a minimum level defined by administrators. Specifically, users should not be able to go below the default values set by administrators.

    Examples of Control Parameters:

    Minimum transparency level of the watermark

    Number of watermarks

    Position of the watermark

    Color of the watermark

    Display items for the watermark

    Recommendations from Media & Entertainment-Specific RegulationsFilm distribution and production companies may have restrictions on partially releasing content or footage before a specific date. These limitations can vary based on the following factors:

    Deadline RestrictionsStrict rules may be established to prevent information leaks before a work is officially released.

    Trust Level AdjustmentsThe level of trust with shared parties (such as media representatives or partner companies) can influence how much information is disclosed. It may be acceptable to be slightly more lenient with trusted partners.

    Industry PracticesAs a common practice within the industry, events known as "press screenings" or "private viewings" are held to show footage in a limited manner. Additionally, certain information is tightly controlled to prevent any leaks prior to release.

    These practices are often referred to as "release restrictions" or "information management policies."

    Appeciate Your Support

    Management Settings for Video Watermark

    Minimum and Default Value Control Functionality:The customization options for watermarks allow users too much freedom. If users prioritize visibility and make the watermark too small or position it in a corner, there is a risk that the effectiveness of deterring copying may diminish.

    Administrator Controls:It would be excellent if there were controls to ensure that users cannot set values below a minimum level defined by administrators. Specifically, users should not be able to go below the default values set by administrators.

    Examples of Control Parameters:

    Minimum transparency level of the watermark

    Number of watermarks

    Position… more

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19. Suppression Function for Drag-and-Drop Movement Operations

    Suppression Function for Drag-and-Drop Movement Operations - Pulse Request

    There are incidents where editor users accidentally move folders to other folders at the same level due to operational mistakes.

    Most of these mistakes are not intentional; they often occur when using a pen tool on smart devices, trackpads on laptops, or trackballs while handling images.

    When this happens, even though it is within the same tree hierarchy, the operation enters a so-called locked state until completion, meaning that undo operations cannot be accepted. This can have significant impacts on business operations.

    Therefore, if there were a management option that only prohibits drag-and-drop movement operations for users, it would allow intended movements while preventing unintended actions.

    Note: The Folder Lock API does not meet this purpose as it prevents user movement operations altogether.

    Suppression Function for Drag-and-Drop Movement Operations - Pulse Request

    There are incidents where editor users accidentally move folders to other folders at the same level due to operational mistakes.

    Most of these mistakes are not intentional; they often occur when using a pen tool on smart devices, trackpads on laptops, or trackballs while handling images.

    When this happens, even though it is within the same tree hierarchy, the operation enters a so-called locked state until completion, meaning that undo operations cannot be accepted. This can have significant impacts on business operations.

    Therefore, if there were a management option that only… more

    3 votes

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20. Classify multiple Box Shield alerts at the same time

    We recently had a user upload a lot of content to their Box account in one go during a migration from local file storage to cloud storage. There was a lot of really old data that Box detected as being malicious (over 700 files). Based on spot checks throughout the data, we've determined that the data is not actually malicious and is a false positive. With the current UI, it'd take forever to mark each of the 700+ alerts as a false positive. It would be much nicer to be able to multi-select the alerts from the main list and submit them all as false positives in one go.

    We recently had a user upload a lot of content to their Box account in one go during a migration from local file storage to cloud storage. There was a lot of really old data that Box detected as being malicious (over 700 files). Based on spot checks throughout the data, we've determined that the data is not actually malicious and is a false positive. With the current UI, it'd take forever to mark each of the 700+ alerts as a false positive. It would be much nicer to be able to multi-select the alerts from the main list… more

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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