Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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8176 results found
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Box Drive Sync Delay Indicator
Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an…
43 votesThanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.
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Leverage search capabilities in Box for Box Drive
Our users would like to use some of the functionalities for Box search, like dates and searching within specific folders, in Box Drive.
43 votesThank you for the suggestion. We currently do not have this planned on our roadmap.
Please keep the feedback & use cases coming to help us prioritize this in the future!
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Unify move and copy behavior between BoxDrive and the Web browser.
There is a detrimental effect caused by the fact that BoxDrive and the Web browser have different specifications for the operation of "move and copy," which is a basic operation of Box (it is actually upload and download).
In particular, the fact that Shield's Access Policy and Classification Labels "maintain the original labels when moved and copied" is a major reason to use that feature.
However, BoxDrive does not maintain labels, which does not lead to enhanced security or control of usage.
Since there are many users who use BoxDrive as their main application, we would like to see the…42 votesIt's working as designed.
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Lock Entire Folder (and all files and folders underneath)
Product Enhancement Request: In the same way that I can currently lock files, it would be great if I could lock things at the folder level and that lock would apply to all files and subfolders within the main folder.
42 votesThank you for the feedback! At this time, we cannot prioritize this request, but will keep this under consideration for future feature prioritization.
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Image Shared Link Permissions should Match the Box Note's Shared Link Permission
For example, when a Box Note's shared link is set to 'people with the link', all images in the Box Note should also automatically be updated to be 'people with the link' links.
The current issue is that when I set a Box Note's link to 'people with the link' but my company's shared link default is 'people in your company', all the embedded images in the Box Note are still set to 'people in your company', meaning if a non-authenticated user accesses the 'people with the link' Box Note link, they'll see 'insufficient privileges' for all the images in…
42 votesThank you for the feedback. We understand that the current permissions behavior for Box Notes images is not necessarily intuitive, and are actively looking into ways to improve that user experience. We don’t yet have a timeline for delivery, but will update here when its available.
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Box Drive specification improvement request
Box Drive is downloading a large amount of event streams, which can overwhelm company's network bandwidth. Due to the network bandwidth pressure, the business other than Box has been affected, so please take measures.
Here are the details:Box Drive is likely retrieving folder and file events that the logged-in user has access to, but is aware that there may be a large number of event downloads in the following cases, for example:.
・A specific user performs bulk operations on a folder in which many users are collaborating. (All events are downloaded to Box Drives of all collaboration users)In…
41 votes -
Requests regarding Box For Teams V2
I would like to use the Box For Teams V2 integration, but the following functions are bottlenecks and cannot be used.
Therefore, I want to be able to turn off only the following functions in the tenant settings.
・Automatic creation of Box folders for teams/channels
・Automatic mapping of user permissionsIn most cases, Japanese companies use a controlled system in which the administrator owns the items.
However, if folders are automatically created or permissions are automatically attached with the Box For Teams V2 integration, control cannot be taken, so we requested this.
（日本語）
Box For Teams V2連携を利用したいが下記の機能がボトルネックになり利用できない。
そのため、テナント設定で下記機能のみをOFFに出来るようにして欲しい。
・チーム/チャネル用Boxフォルダの自動作成…41 votesThis changes the core functionality of the integration and is not planned for now
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Set default file view and sort options by folder (and all sub folders for that folder)
Ideally, let an owner or editor of a folder set the default view (list or grid) and sort order of the files.
The system default appears to be by date the file was updated which is rarely (if ever) what our users want.
Re: view options: For photos especially, the list view is rarely the preferred view.
Additionally, with the grid view, allow the size of the image also be set as a default.
This may not be an admin console enhancement. I think it needs to be a under More when you’re looking a a folder.
41 votes -
Templates - Restrict Templates to Specific Users/Groups and/or Folder Structures
Metadata templates are currently global across an entire EID. This does not scale well for large organizations with 50,000, 100,000 or more than 200,000 users.
This request is to add 'scope' parameters to Metadata Templates such that a specific template can be restricted to...
1. A specific set of users
2. A specific set of Groups
3. A specific Folder structure41 votesWe are currently scoping this effort, and plan to include it in our roadmap soon.
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Export Groups - Add an 'Export Groups' Button to Groups Summary Page & Individual Group Page
There is currently no way for admins to export a report (xlsx) of their Groups - whether at the summary Groups level or at the individual Group level
This is problematic for companies that have pages and pages of Groups in the Admin Console, or want to manage just one group (as the current Export Users report from the Users page - the only place any Group info IS currently exported - exports ALL users in an EID, which is overload).
REQUEST 1: Groups Summary Export - Desired Columns:
1 Row per Group / Mirror the Columns on the Groups…41 votesInteresting idea, but unlikely to be prioritized this year.
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Transfer Workflow Ownership (not sending it as a template but as a workflow)
Recently the workflow ownership transfer has been released.
https://support.box.com/hc/en-us/articles/4402945686291-Transferring-Your-Workflow-to-Another-UserHowever, this is to make the template of the workflow that is needed to be transferred.
There is a need to transfer the actual workflow for below reasons:
- the new owner needs to check the past workflow activity but with the template it is not possible
- since it is a template, the new owner still needs to make the workflow
Thank you for your consideration.
40 votesWe definitely want to address this use case (new owner sees past workflow activity) but do not have plans to address it in the near term. We will update when we have a firmer idea of when this can be tackled.
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Ability to lock down folders to prevent accidental moving of files or deletion
Ability to lock down folders to prevent accidental moving of files or deletion
40 votesBecause of the downstream impacts, we will not be solving this problem as requested. We will be looking at a more holistic approach to prevent unintended consequences of file operations.
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Automatic email response for file request submitter
Would like a feature whereby the person submitting files using Box File Request receives an automatic confirmation email with a customizable message. For example, after the submitter uploads files using the File Request web widget, that person gets a email to the effect of, "Thank you for contacting us. A team member will review your submittal and follow up within 24 hours." The person would be required to provide an email address but not required to have a Box account. Many of our external customers send us application materials using File Request, and then they contact us separately wanting to…
40 votes -
Make login page more intuitive for non-managed users
When users or collaborators visit Box from the customer's account, they get confused when they get directed to their SSO page and not the login page.
A suggestion is to have the user input their username before getting redirected to the SSO page or make the “not a part of COMPANY?” a bigger option and more visible for the user.
40 votesDue to other higher priority initiatives, this is not prioritized at this time.
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Option to request access to a folder
Request: If an external or internal user is forwarded a Box folder invite and they are not a current collaborator, they should have a mechanism to request the access and such request should automatically go to folder Owner/Co-owner for approval or decline. This should be done in a way that does not display or communicate the folder owners name.
Rationale: We have many external users that are part of large teams. Adding all (and maintaining) in the team is not feasible. These external users often forward the folder invites.
40 votesI would like to understand the use case better. Is the folder being shared externally using the shared link feature?
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@Mention Someone When Replying to an Annotation in a Box Note
iIt would be nice to be able to @mention someone in a Annotation within the Box Note. I know you can do it in the comments, but if a note is lengthy and you want to put someone's nose right to where you want them to look (or a tasks you've assigned them to), this would be nice to have.
-https://community.box.com/t5/Web-App-Forum/Mentions-in-Box-Notes-annotations/m-p/58648/highlight/false#M3342140 votesThanks for the feedback. Adding @mention to the body of the Note is something that we believe would improve the annotations experience in BoxNotes. Although we can’t prioritize this feature at the moment, we will consider this feature when planning our future roadmap.
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Custom 'Views' / 'Labels' to Organize Folders in Box
Request: provide the ability for end users to label or categorize folders in order to create different 'views' or 'workspaces' for their folders
40 votesValidating problems and solutions.
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Advanced Box search capabilities: Being able to search by Creator, Co-owner or Editor
We believe that there are some key data elements that should be filters in the search (and are collected by Box so they should be searchable) and hope to see them in the future. The main one is the "creator" since the "owner" is the only filter that allows you to determine who created the content. Since our Box instance is configured in a way where BoxAdmin owns all of our content, BoxAdmin is also the "owner" of everything. This makes search useless when someone is looking for content that they created.
40 votes -
Bulk Delete (Delete 2 or more users at once)
Add a native Bulk Delete tool on the Users tab of the Admin Console to complement the existing Bulk Add and Bulk Edit tools that we already have.
Key Asks:
1. Use a similar Excel sheet as the Bulk Add/Bulk Edit tool
2. Ability to have a column with the user email to be deleted
3. A column to choose who to automatically transfer the user's content to (the spreadsheet version of the existing Delete & Transfer UI that we have)
4. Columns to choose whether to notify each user (the user being deleted and the user receiving the deleted…40 votesWe are not planning releasing bulk delete functionality at this time since we are focusing our efforts on building faster and more usable users pages. We will revisit this feature request next year.
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Require PIV/CAC card authentication upon signing
The US government relies upon PIV/CAC card authentication for existing digital signature validation. This is a key requirement for usage within this market segment.
39 votes
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