852 results found

1. IP Whitelisting

   Please find our use case below for your better understanding and let us know how Box can support our requirements.

   We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.

   We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box console should only be accessible through whitelisted IP addresses for our internal users (external collaborators). Internal users should only be able to access client files/folders from their Box account when connected to our domain network.

   After conducting a POC, we found that we cannot implement IP address whitelisting for external collaborators, nor can we control external collaborators' Box interfaces from the client Admin console. Many of the security policies are unavailable for external users.

   Essentially, clients will share files with us, and our internal users will simply view, edit, and share the files without being able to download them. There is no need to integrate with any third-party applications.

   Please review the above and let us know if this requirement is feasible with Box. Alternatively, if there are other options within Box that could support our needs, we would appreciate your guidance.

   Please find our use case below for your better understanding and let us know how Box can support our requirements.

   We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.

   We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box… more

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2. "What's New?" Button in a the Box Web Application - Can we include release notes notifications there as well?

   Would it be possible to include release notes in the under the "What's New" button inside Box's Web App? Besides receiving sales notifications, it would be nice to have our users in the know about changes that might be impact them right there in the Box Web App, and not under the release notes' external page.

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3. Reports/Notifications on Instant Login use

   Generate reports and/or notify others when admins use Instant Login. Admins could potentially view sensitive content when logged on as another user.

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4. Would have appreciated more notice in regards to changes made depreciating the old API when File Request was released.

   We missed the notice where everything using the old app would break. We had used this app to embed many upload widgets in web pages, then they all broke simultaneously. We were left scrambling to fix every page that was broken. It’s just a lengthy process on our end to replace the functionally that was broken in our all live pages.”

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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5. Ability for a folder owner to opt-out of email notifications when a collaborator shares or accepts an invitation

   An Admin owns all folders for the enterprise and she receives an email every time a collaborator invites another user to the folder, and then again when it's accepted.

   It caused a lot of noise in her inbox. Short of setting up an Outlook rule, the Admin would like to opt-out of these notifications.

   This would be helpful for enterprises whose admin's own the content, or at least root level folders for their users.

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   not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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6. Separate Allow and Block Lists for both Inbound and Outbound Collaboration

   With regards to external collaboration, one can either enable external collaboration with any external domain (for both inbound and outbound collaboration), or one can specify an allow list of external domains for both inbound and outbound collaboration. We have different requirements with regards to inbound and outbound collaboration.

   As such, we would like fine-grained control over both inbound and outbound collaboration domains. We may want a block list of inbound collaboration while having an allow list for outbound collaboration (or vice versa.)

   Definitions:
   Inbound collaboration: an collaboration invite from one's own Box tenant to an external, unmanaged account
   Outbound collaboration: an collaboration invite from an external, unmanaged Box account/tenant to a managed user in one's own tenant

   With regards to external collaboration, one can either enable external collaboration with any external domain (for both inbound and outbound collaboration), or one can specify an allow list of external domains for both inbound and outbound collaboration. We have different requirements with regards to inbound and outbound collaboration.

   As such, we would like fine-grained control over both inbound and outbound collaboration domains. We may want a block list of inbound collaboration while having an allow list for outbound collaboration (or vice versa.)

   Definitions:
   Inbound collaboration: an collaboration invite from one's own Box tenant to an external, unmanaged account
   Outbound collaboration:… more

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7. Allow for plain-text emails for Box notifications
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8. It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user

   It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user does not get a notice. Example use case is in a DLP investigation or tools used, triggers a notice which we may not want visible to that end user.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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9. Support for Context Menu Actions on Multiple Files in Box Integrations

   developer community post

   Dear Box Product Team,

   I hope this message finds you well. I recently reached out regarding an issue I encountered while developing an integration for Box, specifically related to context menu actions on multiple files. Upon discussing the matter with your developer advocate, I was informed that the behavior I observed, where context menu options are not available for multiple file selections, is by design.

   While I understand that there may be considerations and design decisions behind this behavior, I would like to provide feedback from a developer's perspective. It would greatly enhance the flexibility and usability of Box integrations if there were an option for developers to declare whether their integration supports actions on multiple files. Additionally, providing support for receiving a list of file IDs or triggering multiple requests could streamline workflows and improve the overall user experience.

   As a developer working with Box's platform, I believe that offering such functionality would open up new possibilities for creating more efficient and powerful integrations. This feedback is based on my own experience and the needs of developers who rely on Box's platform to build custom solutions for their organizations and clients.

   I appreciate the opportunity to share this feedback with you, and I trust that it will be considered as you continue to evolve and improve the Box platform. Thank you for your attention to this matter, and I look forward to seeing how Box integrates user feedback into future updates and enhancements.

   Best regards,
   Sarin

   developer community post

   Dear Box Product Team,

   I hope this message finds you well. I recently reached out regarding an issue I encountered while developing an integration for Box, specifically related to context menu actions on multiple files. Upon discussing the matter with your developer advocate, I was informed that the behavior I observed, where context menu options are not available for multiple file selections, is by design.

   While I understand that there may be considerations and design decisions behind this behavior, I would like to provide feedback from a developer's perspective. It would greatly enhance the flexibility and usability… more

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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10. Allow http://127.0.0.1 as redirect_url in published box apps

    It is currently disallowed to use redirect_urls of the form http://127.0.0.1 in published apps.

    These give the error "insecureredirecturi".

    These are allowed in unpublished apps.

    Having a redirect to 127.0.0.1 is very useful for native apps which run on the users computer (eg rclone https://rclone.org ).

    It is pretty much impossible to do https to 127.0.0.1 - you can't get a valid certificate for it. See this link for details: https://letsencrypt.org/docs/certificates-for-localhost/ - and also for reasons why using http://127.0.0.1 is treated as secure by browsers.

    I'll describe how rclone, a native CLI app works. Rclone runs on the users computer - it runs a local webserver to get the auth details so the communications done over http are from the users browser to the users computer and never reach the LAN or Internet. Modern browsers treat http://127.0.0.1 as secure as the traffic never runs over the Internet or even the local network.

    This is more secure than having to use an external https server which then redirects to http://127.0.0.1 as the credentials go straight to the CLI application and don't have to go over the Internet at all or travel through another server.

    Note that almost all the other oauth providers that rclone supports allow http://127.0.0.1 redirect_urls, this includes Google Drive, Amazon Cloud Drive, Dropbox, Google Cloud Storage, Google Photos, Hubic, MailRu, pcloud, sharefile, Yandex (and more!)

    So box is looking like the odd one out here!

    Please implement this feature - thank you :-)

    It is currently disallowed to use redirect_urls of the form http://127.0.0.1 in published apps.

    These give the error "insecureredirecturi".

    These are allowed in unpublished apps.

    Having a redirect to 127.0.0.1 is very useful for native apps which run on the users computer (eg rclone https://rclone.org ).

    It is pretty much impossible to do https to 127.0.0.1 - you can't get a valid certificate for it. See this link for details: https://letsencrypt.org/docs/certificates-for-localhost/ - and also for reasons why using http://127.0.0.1 is treated as secure by browsers.

    I'll describe how rclone, a native CLI app works. Rclone runs on the… more

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11. Enhancing Box with ERP System Integration

    Hi everyone,

    I’ve been using Box for a while now and appreciate its collaborative features and secure storage solutions. However, I believe there’s potential for Box to evolve further by integrating more deeply with ERP systems.

    As businesses continue to adopt digital solutions, ERP systems play a critical role in managing and automating core business processes like finance, supply chain, and human resources. By enhancing Box's integration capabilities with ERP platforms, such as SAP, Oracle, or Microsoft Dynamics, users could:

    Streamline Document Management: Automatically sync and organize documents related to invoices, contracts, and reports directly from the ERP system to Box. This would simplify compliance and audit processes by keeping everything in one place.

    Improve Collaboration Across Departments: ERP systems are often used by various departments within an organization. Integrating Box would allow seamless sharing and collaboration on critical documents, ensuring everyone has access to the latest versions.

    Boost Efficiency with Automation: Implementing automated workflows between Box and ERP systems could save time on repetitive tasks, like approving purchase orders or updating financial records, leading to more efficient operations.

    Enhance Security and Compliance: ERP systems handle sensitive information, and integrating with Box’s secure platform could add an extra layer of protection for sensitive business data. Plus, Box’s compliance certifications would help ensure that documents meet industry regulations.

    I believe these enhancements would make Box an even more valuable tool for businesses looking to optimize their operations and maintain a competitive edge. I'd love to hear others' thoughts on this idea and whether you've encountered similar needs in your organizations.

    ERP system you can take a look: https://www.impactfirst.co/id/erp/software-erp

    Thanks!

    Hi everyone,

    I’ve been using Box for a while now and appreciate its collaborative features and secure storage solutions. However, I believe there’s potential for Box to evolve further by integrating more deeply with ERP systems.

    As businesses continue to adopt digital solutions, ERP systems play a critical role in managing and automating core business processes like finance, supply chain, and human resources. By enhancing Box's integration capabilities with ERP platforms, such as SAP, Oracle, or Microsoft Dynamics, users could:

    Streamline Document Management: Automatically sync and organize documents related to invoices, contracts, and reports directly from the ERP system to… more

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12. Parade images

    Hello
    I find it a pity that each time I have to close the image to look at another photo

    cordially

    (edited by moderator to translate to english)
    Original post:

    Photos défilés

    Bonjour
    Je trouve dommage qu’a chaque fois il fermer l’image pour regarder une autre photo

    Cordialement

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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13. Stop or modify instant suspension of new user email addresses on account setup, or give admins access to your blocklist

    When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.

    So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately placed on your block list.

    The problem is that I (as the Box and 365 admin) have no way of knowing this. Box does not inform me that it has happened - it simply offers me the option to resend the confirmation email, and does not tell me that this option can never work because the address is being blocked behind the scenes. So I waste many hours trying to trace the messages in 365, and to find out why they haven't arrived. I resend from Box several times, with the same result.

    This is stupid, in three different ways:
    1: When sending email messages of any kind, all sensible systems wait and retry at least once before deciding that the message has failed. Why doesn't Box do this before placing an address on a hidden blocklist?

    2: As admin/co-admin I really need to know when one of my user account login addresses is being blocked by Box - but I have no way of finding this out.

    3: As the Box account creator, I really need to know when the confirmation email message has bounced back, because it means that the account creation has failed and the user will not be able obtain a password, even if I try (apparently successfully) to resend the confirmation. Your system does not notify me when it blocks an account signup email address.

    Please implement at least one of the following:

    A: When a confirmation message for a new account is bounced, send a notification to the admin/co-admin who tried to create the account that this has happened, and how to resolve it.

    B: When an email address is being blocked, it makes no sense to present admins/co-admins with a link to send any kind of message to it. Please stop doing this.

    C: When a new account confirmation email is bounced, please wait 15 minutes and retry before blocking the address.

    D: Give admins/co-admins access to the list of emails in their domains which are on your blocklist - even if this access is read-only. At least then they can see what the problem is, and contact support to have an address removed.

    When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.

    So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately… more

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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14. Ability to customize download policy thresholds

    Currently the policy thresholds are automatically set by our algorithms, and the policy is triggered on a per minute rate basis and one hour time window. This has caused alert fatigue for the customer because so many notifications are generated every few minutes based on these thresholds that they aren't able to update or customize.

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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    not planned  ·  jfain responded

    We will be looking at how to reduce the noise but it might not be through enabling customization.

15. Mobile notifications on collaborated activity

    Mobile notifications do not include activity taken by collaborators on content

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    not planned  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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16. Quarantine Folder Customization

    We'd like additional customizations for quarantine files including search, notifications, and outreach to folder owners.

    Is there a way to notify the folder owner and co-owner if an item is quarantined? We don’t see anything in the Admin Console to set that.

    Alternatively, is there a way to customize the quarantine email to add a contact instead of “your administrator”?

    2 votes

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    1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Make bulk user upload more robust and improve error notifications

    I attempted to bulk-add ~250 users. This turned into a long run of whack-a-mole and required Box Product Support intervention because:

    a) Rows that did not have errors were not processed
    b) Rows that did have errors sometimes failed silently (sometimes perhaps caused by secondary email addresses or external email addresses)

    My net experience was getting not-particularly-actionable errors like this:

    Because some of the information in the file you uploaded may have contained errors or conflicts, not all users were added to your Box account successfully.

    Of the 221 users in the file you uploaded, 221 users were not added due to possible errors in their information.

    I attempted to bulk-add ~250 users. This turned into a long run of whack-a-mole and required Box Product Support intervention because:

    a) Rows that did not have errors were not processed
    b) Rows that did have errors sometimes failed silently (sometimes perhaps caused by secondary email addresses or external email addresses)

    My net experience was getting not-particularly-actionable errors like this:

    Because some of the information in the file you uploaded may have contained errors or conflicts, not all users were added to your Box account successfully.

    Of the 221 users in the file you uploaded, 221 users were not added… more

    1 vote

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18. manage members

    Under my organization we have a shared folder for over 1000+ members, but as you may know this is a global organization where we add or remove resources over the time. At this moment I can add them but I do not know how can I remove them. For this I will appreciate to have an option to export the list as CSV file, and as well an option to add or remove permissions in a bulk.
    Thanks, My best regards!

    2 votes

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19. Turn off notifications for FTP connections

    The ability to turn off notifications for FTP connections (Box sees them as a "new connection" so you get an email for every session).

    The only way to turn it off is to disable all "new connection" notifications (which we do not allow, nor do we want).

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    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. Clear notifications after reading/addressing - this is a new issue since notifications was move to the right of the desktop window.
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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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