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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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841 results found

  1. Would have appreciated more notice in regards to changes made depreciating the old API when File Request was released.

    We missed the notice where everything using the old app would break. We had used this app to embed many upload widgets in web pages, then they all broke simultaneously. We were left scrambling to fix every page that was broken. It’s just a lengthy process on our end to replace the functionally that was broken in our all live pages.”

    3 votes

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    0 comments  ·  Workflow  ·  Admin →
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  2. 1 vote

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  3. Create a default Email Notifications message for all senders

    The 'message' sent with a Sign document is very generic. I's like the ability to configure the standard message, then allow it to be edited before a Sign document is sent.

    1 vote

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    not planned  ·  0 comments  ·  Box Sign  ·  Admin →
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  4. 3 votes

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    0 comments  ·  Web App  ·  Admin →
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  5. Enhancing Box with ERP System Integration

    Hi everyone,

    I’ve been using Box for a while now and appreciate its collaborative features and secure storage solutions. However, I believe there’s potential for Box to evolve further by integrating more deeply with ERP systems.

    As businesses continue to adopt digital solutions, ERP systems play a critical role in managing and automating core business processes like finance, supply chain, and human resources. By enhancing Box's integration capabilities with ERP platforms, such as SAP, Oracle, or Microsoft Dynamics, users could:

    Streamline Document Management: Automatically sync and organize documents related to invoices, contracts, and reports directly from the ERP system to…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  6. It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user

    It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user does not get a notice. Example use case is in a DLP investigation or tools used, triggers a notice which we may not want visible to that end user.

    1 vote

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  7. Turn off notifications for FTP connections

    The ability to turn off notifications for FTP connections (Box sees them as a "new connection" so you get an email for every session).

    The only way to turn it off is to disable all "new connection" notifications (which we do not allow, nor do we want).

    0 votes

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  8. Ability to customize download policy thresholds

    Currently the policy thresholds are automatically set by our algorithms, and the policy is triggered on a per minute rate basis and one hour time window. This has caused alert fatigue for the customer because so many notifications are generated every few minutes based on these thresholds that they aren't able to update or customize.

    9 votes

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    0 comments  ·  Governance  ·  Admin →
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    not planned  ·  jfain responded

    We will be looking at how to reduce the noise but it might not be through enabling customization.

  9. Email Notifications: Customize Subject Line (Shared Link & Collaboration Invitation Emails)

    "Users find the "Item shared with you" and "invited to a folder" subject lines too generic and can be ignored".

    7 votes

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    0 comments  ·  Web App  ·  Admin →
    delivered  ·  Brad Monroe responded

    Thanks for the suggestion! We recently updated the subject line of our primary sharing-related email notifications to make them easier to read and more action-oriented. We hope you enjoy!

  10. manage members

    Under my organization we have a shared folder for over 1000+ members, but as you may know this is a global organization where we add or remove resources over the time. At this moment I can add them but I do not know how can I remove them. For this I will appreciate to have an option to export the list as CSV file, and as well an option to add or remove permissions in a bulk.
    Thanks, My best regards!

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Relay Lite for multiple users

    Relay Lite has a limitation that would work only for a home user. Any business organization would have a primary and backup user monitoring work items, so the ability to list multiple people on the workflow notifications and having only one complete it is essential. We can list multiple recipients in other areas of your product, and should be able to do so in Relay-Lite, rather than being restricted to a single radio button choice.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Make bulk user upload more robust and improve error notifications

    I attempted to bulk-add ~250 users. This turned into a long run of whack-a-mole and required Box Product Support intervention because:

    a) Rows that did not have errors were not processed
    b) Rows that did have errors sometimes failed silently (sometimes perhaps caused by secondary email addresses or external email addresses)

    My net experience was getting not-particularly-actionable errors like this:

    Because some of the information in the file you uploaded may have contained errors or conflicts, not all users were added to your Box account successfully.

    Of the 221 users in the file you uploaded, 221 users were not added…

    1 vote

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  13. Quarantine Folder Customization

    We'd like additional customizations for quarantine files including search, notifications, and outreach to folder owners.

    Is there a way to notify the folder owner and co-owner if an item is quarantined? We don’t see anything in the Admin Console to set that.

    Alternatively, is there a way to customize the quarantine email to add a contact instead of “your administrator”?

    2 votes

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  14. Behavior of checkbox [Disable all email notifications for all collaborators] in folder settings.

    [Email and Notifications] section in folder settings ([...] > [Settings]) , when the settings saved with checkbox [Disable all email notifications for all collaborators] selected, the radio buttons [Use my default notification settings] and [Override default settings for this folder and all subfolder] remaining inactive even if the checkbox selections cleared.
    Therefore, when I change the setting of radio buttons I have to save it once.
    It is inconvenient, so it needs to be improved so that radio buttons can be activated without saving once when the checkbox is cleared.

    日本語(Japanese):
    フォルダに対する[...]>[設定]>[メールと通知]セクションで[すべてのコラボレータへのすべてのメール通知を無効化する]が選択されている状態で設定が保存されていると、選択を解除しても[デフォルトの通知設定を使用する]、[このフォルダとすべてのサブフォルダのデフォルト設定を上書きする]のラジオボタンが非活性のままであり、選択を解除した状態で一度保存しないと上記2つのボタンが活性状態に戻らないのは不便である。
    そのため、[すべてのコラボレータへのすべてのメール通知を無効化する]の選択を解除したタイミングで[デフォルトの通知設定を使用する]、[このフォルダとすべてのサブフォルダのデフォルト設定を上書きする]のラジオボタンが活性化するようUIを改善してほしい。

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. Customized email subject for Box updates

    I make Outlook email rules to keep all my projects organized, however I have multiple projects in Box . Issue being Box Update emails have zero reference to project or main folder name, so if I make a rule for Box Updates all my box updates get lumped in to one Outlook email folder. If there is any way to customize the email notifications(either custom project name or main folder name), please let me know. That would be very helpful

    2 votes

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  16. Need for Retaining and Utilizing EXIF Data when Uploading Photos to box.com and Box Drive

    I have been managing my photos on my PC and I'm considering migrating them to Box for better organization and accessibility. However, I've encountered a significant obstacle - the important EXIF data associated with my photos, such as the capture date and time, is lost once the photos are saved in a Box folder. This issue persists whether I upload the photos directly from the browser or through other methods.

    I'm using Box Drive on Windows, and I've noticed that the property values also disappear in Explorer. Interestingly, when I moved the same file out of Box Drive, the property…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  17. Support for PDF files based on vector graphics, vectorial

    Bonjour / Hello,

    In our business, we manipulate PDF files based on vector graphics. Box Sign currently does not support these types of files. Even in the case of Box preview, it does not handle the preview very well (on Chrome, the browser tends to freeze when a zoom of 70% is applied). Would it be possible to support these fairly large files (more than A0)?

    Dans notre activité, nous manipulons des fichiers PDF basé sur des graphiques vectoriels. Box Sign actuellement ne supporte pas ce genre de fichiers. Même dans le cas de Box preview, il ne le gère…

    2 votes

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    0 comments  ·  Box Sign  ·  Admin →
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  18. 2 votes

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  19. 0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  20. Automatic notifications of the workflow

    The system doesn't allow the ability to change or edit workflows created by another person. So, if a person creates a workflow and then leaves a company, all the notifications go to the new person included in the system.

    0 votes

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    0 comments  ·  Workflow  ·  Admin →
    delivered  ·  Jenica responded

    This feature allows runtime changes by the workflow owner or enterprise admin. Thanks!

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